Heart Hotel

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With a stay at Heart Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Dong Kinh Nghia Thuc Square. This hotel is 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.3 km) from Hanoi Opera House. Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with premium TV channels provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Social distancing measures are in place.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

15

Optional fees

• Airport shuttle fee: USD 18 per vehicle (one way)
• Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English