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Hard Rock Hotel Madrid
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from Prado Museum. This luxury hotel is 0.8 mi (1.2 km) from Plaza de Santa Ana and 1.5 mi (2.4 km) from El Retiro Park. Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to September.
- Pool access available from 11:00 AM to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
French
Spanish
Important information
You need to know:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to September.
- Pool access available from 11:00 AM to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Italian
French
Spanish
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Hotel Description
With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from Prado Museum. This luxury hotel is 0.8 mi (1.2 km) from Plaza de Santa Ana and 1.5 mi (2.4 km) from El Retiro Park. Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 24
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to September.
- Pool access available from 11:00 AM to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
French
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Gift shops or newsstand
Breakfast available (surcharge)
Garden
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Outdoor seasonal pool
Wedding services
Pool umbrellas
Wheelchair accessible parking
Number of restaurants - 1
Number of bars/lounges - 1
Number of poolside bars - 1
Pool sun loungers
Terrace
Designer stores on site
Garage
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Food and water bowls
Well-lit path to entrance
