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Hotel Description
A stay at Hanoi Prime Center Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. This hotel is 0.7 mi (1.2 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from O Quan Chuong. Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Hotel policies
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
You need to know
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Minimal age
Optional fees
- Self parking fee: VND 300000 per day
- Valet parking fee: VND 300000 per day
- Rollaway bed fee: VND 150000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Non-smoking
Accessible facilities
Other
Elevator
Fireplace in lobby
Spa services on site
24-hour front desk
Wheelchair accessible path of travel
Self parking (surcharge)
Valet parking (surcharge)
Reception hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
TravellerTravellerNot bad
TravellerThe staff are eager to go out of their way to assist, advise on tours, make visitors comfortable. The hotel is clean and the sheets are changed daily without the necessity of reminders. Close to shopping and dining. A great place to stay
TravellerAmazing hotel with amazing hospitality. Best option in Hanoi for the price. Highly recommend
TravellerThe room we reserved was not available so the gave us a smaller room. They promised us a bigger room the next night but never did.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
The photos of the property did not represent the stay , the staff were amazing though the Vietnamese people are amazing , the train line is close by and noisey. We decided to walk around and find a hotel we could see the room and understand the location and checked out early. No exaust fan in the bathroom always wet and damp. I didn’t want to leave a review but Expedia keep sending me reminders. Sorry 😞