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10 Jun 2025
Tuesday
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11 Jun 2025
Wednesday
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2 Adults - 0 Child
1 room

Hanoi Exclusive Hotel
9.4

Exceptional

90 Guest reviews

9.4
Exceptional
90 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.8/10
Comfort9.2/10
Condition9.0/10
Amenities9.0/10

40 Hang Dieu Street, Hanoi, Vietnam. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities
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Hotel Description

Located in Hanoi (Old Quarter), Hanoi Exclusive Hotel is within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This hotel is 0.4 mi (0.6 km) from St. Joseph's Cathedral of Hanoi and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 30 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 840000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 420000 (roundtrip), (from 3 to 17 years old)
  • Extended parking fee: VND 350000 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English

Chinese (Mandarin)

French

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Non-smoking

Business facilities

Accessible facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Number of restaurants - 1

Long-term parking (surcharge)

Wheelchair accessible (may have limitations)

Hotel reviews

9.4
Exceptional90 Verified Reviews
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Cleanliness9.4/10
Service9.8/10
Comfort9.2/10
Condition9.0/10
Amenities9.0/10
10/10
Exceptional
Mariano, 02 Mar 2025
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Awesome experience in Hanoi, the hotel is super well located, amazing staff, delicious breakfast. Will be back.

10/10
Exceptional
Martin, 16 Feb 2025
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Great location in the old town part of Hanoi. Excellent value and really friendly staff. Rooms on the road side are noisy but the double glazing stops the noise, I slept well

10/10
Exceptional
Oscar, 10 Feb 2025
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The hotel was in a very good location, walking distance to wherever you wanted to go and see all attractions. If I were to go back this would definitely be the place to stay

10/10
Exceptional
Andrew, 08 Feb 2025
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Everyone here was amazingly nice and courteous. I arrived very late at night and they were very accommodating to my needs. The breakfast was filling and quick. Great location in the center of the action but my room was quiet enough so I had no trouble sleeping. Thanks!

10/10
Exceptional
Meghan, 30 Jan 2025
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This hotel is right in the middle of everything. Train Street is only a two minute walk, restaurants, and anything else you want.

10/10
Exceptional
Suzanne, 29 Jan 2025
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Located in the heart of Old Quarter Hanoi. We were in walking distance to everything we wanted to explore. The staff were very kind and helpful with booking rides and tours for us. Breakfast option available as well, good selection. We booked the suite with the patio overlooking the city. Great views!

10/10
Exceptional
Kareena, 05 Jan 2025
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Great location. Very close walking distance to train street, the lake and night markets with a huge range of places to eat and drink. The staff were very friendly and helpful. Special shout out to Binh and the lady at the desk whose name I have sadly forgotten but who speaks excellent English.

8/10
Excellent
Saad, 31 Dec 2024
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Nice hotel i little bit expensive for what it is but great, the guy at the reception is very kind

8/10
Excellent
Clara, 31 Dec 2024
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Good Location!

It was a lovely stay at the hotel. Location is superb, right at the heart of old quarter. We walked to everywhere and no need to take Grab. The front desk staff is very helpful and friendly. Breakfast is delicious. We enjoyed the stay!

8/10
Excellent
Verified traveler, 30 Dec 2024
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Lovely helpful staff, great breakfast

The staff (especially Binh) were so lovely and helpful with anything that we needed. The breakfast was delicious, fresh fruit and a hot menu with lots of variety. While beds were comfortable, the room and bathroom was a little dated/tired with some brown (mould?) spots in the corners of the shower and bathroom. Location was perfect though, so close to train street and good food everywhere nearby!

8/10
Excellent
Wing Kit, 15 Dec 2024
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Nice staff, super friendly and helpful

10/10
Exceptional
Douglas, 09 Dec 2024
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Great and accomodating staff !

10/10
Exceptional
Janice Doreen, 07 Dec 2024
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The staff go above and beyond! It is a very convenient location, close to everything. The bed and pillows were comfy. We would definitely stay here again. We had breakfast every morning here. You could order off of the menu and there was a buffet of toast and lots of fresh fruit. Very clean.

10/10
Exceptional
Ana Belen, 21 Nov 2024
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Bun, staff of the hotel is friendly; courteous and very helpful. The hotel is centrally located and close to shopping; railroad. Almost everything is walkable. The bathroom needs some cleaning especially the tile grouts. Otherwise, acceptable for the price we paid.

2/10
Poor
Patricia Eugenia Alvarez de, 10 Sep 2024
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We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.

10/10
Exceptional
arun, 25 Aug 2024
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The hotel is located in a very convenient location. There are some awesome authentic Vietnamese restaurants within 5 minutes from the hotel and there is a Starbucks just round the corner. But the standout thing was the service. Everyone speaks decent English and is super polite.

10/10
Exceptional
Andrew, 21 Jul 2024
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This was a great central place to stay and explore Hanoi Old Quarter. Super friendly and helpful service with a 24/7 concierge desk. Would definitely stay at again.

10/10
Exceptional
Brad, 13 Jul 2024
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Great location, cold A/C and nice people.

The people were very helpful and spoke good English. The hotel was perfectly located in the center of everything in Old City. If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.

8/10
Excellent
TREVOR, 28 May 2024
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Good location for night life

8/10
Excellent
Zainab, 10 Jul 2023
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Perfect location

We stayed as a family of 4 and we like the hotel in terms of location,it was the best and the service was always with a smile and always there to help.The rooms were spacious with good bed size.Nothing fancy and luxurious but basic amenities with an excellent location.

10/10
Exceptional
Lim, 11 Jun 2023
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hotel located at nice spot, easy to move around, hotel room are specious and clean, hotel staff are friendly and helpful. hotel manager Mr. Michael hake is super helpful and able to help you arrange local tour (Group) or dedicated private tour as well.

10/10
Exceptional
Lim, 11 Jun 2023
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the hotel located at nice spot and easy to move around from there, friendly and helpful staff, the hotel manager Mr. Michael Hake super helpful and you can ask him anything that you want to know about Hanoi, also he will be able to help you arrange local tour (Group) with suggestion or private customize local tour.

10/10
Exceptional
Tat, 17 May 2023
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Staff very helpful.

10/10
Exceptional
Lucie, 05 Apr 2023
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Very well located in the center of old quarter of Hanoi. The room was spacious with balcony and hotel very clean. All the staff is friendly and ready to help when needed. The owners : Mia showed us how to do Nems (Spring rolls) and Michael is always ready to help. He is a very good driver with is moto. There is a good variety for breakfast. What a team !

10/10
Exceptional
Min Hyun, 31 Mar 2023
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The location is great just next to Old quarter, the room are nice and modern. But above everything is the kindness of the persons at the reception. They were helping us for anything we need at anytime 24/24. Definitely great value for money and all our family can recommend this hotel.

10/10
Exceptional
Min Hyun, 31 Mar 2023
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Stayed in Exclusive Hotel in Hotel. The room clean. New hotel and facilities are in order. Breakfast delicious, local and western. Beside main road and 10 mins walk to Hoan Kiem Lake. Plenty of eateries and will not go hungry. Along the street activities, you just immerse the local way of life. The hotel owner is fantastic, welcoming and obliging.

10/10
Exceptional
Mike, 26 Mar 2023
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the best staff and service .Our room was very clean and well facilities all what you need. Bathroom was spacious and comfortable. The hotel is very convenient for shopping and eating many restaurants closed by. Break was great with lot of fresh fruits and Pho and many choices to ordered . We booked trips to Halong by Hanoi Exclusive hotel as recommended by the hotel manager Zoom was very delicated and helped us us during my husband’s headache . He looked great after during our stay here. I really appreciated about him and can’t say thanks enough to him and his staff. Thank you for your excellent hospitality .we will be back to Hanoi Exclusive hotel for sure.

10/10
Exceptional
Johnson, 25 Mar 2023
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very nice hotel clean brand new room.our room was very clean with spacious bathroom very comfortable. Friendly and the best staff who arranged the trips to Ha Long Bay food tour and Sapa trip for us which were excellent. The best hotel’s location very closed to restaurants and the Hoàn Kiem lake and great service .We really enjoyed staying here and will definitely come back soon. Thank you Michael hotel manager and your staff’s hospitality.

4/10
Poor
Annabelle, 18 Mar 2023
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The toilet spray is used extensively throughout the entire room even on the bedsheet and pillow cases. The bedsheet and pillow cases were also sticky and filled with mark stains. The shampoo smell like pesticide. The overall smell of the place is just too intense and really unpleasant.

10/10
Exceptional
Renee, 13 Mar 2023
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It was very pleasant!

10/10
Exceptional
Tyler, 17 Feb 2023
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It was clean and the staff was very nice and helpful.

10/10
Exceptional
Tyler, 15 Feb 2023
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The rooms were very nice and clean and the staff was always very nice and helpful.

10/10
Exceptional
jerry, 29 Jan 2023
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Great family run hotel. I checked in after midnight and William was waiting for me at the door. Room was spacious and clean. Breakfast was made to order and very good. Great location in old town Hanoi. They make arrangements for any and all excursions. I really liked this hotel.

8/10
Excellent
Seoh Lay, 02 May 2022
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Worth the stay

Good location.

10/10
Exceptional
joseph, 28 Apr 2022
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Good location clean and easy access to restaurants

10/10
Exceptional
Tom, 05 Mar 2020
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Hotel’s location is very convenient for shopping and eating in Old Quarter.The staff are super helpful and will go out of their way to help with info on sites and activities and travel advice. They organized a foot tour for us during our stay, which was excellent.

10/10
Exceptional
Mike, 04 Mar 2020
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we were looking forward to our stay at Hanoi Exclusive and it didn’t disappoint. The warm welcome from the friendly delicated staff was lovely after a long journey. Our room was clean and breakfast the next morning was amazing, so much choice. All the staff were helpful and Miss Lucy organised an excellent trip for us .She is very knowledgable on the area and picked the perfect trip.Further more we got free city map too We are already looking forward to our stay at this hotel again with our family and friends next time soon.Come to stay here and meet miss Lucy and other great staff who are always willing to make your time valuable!!!

10/10
Exceptional
AlexTrader, 03 Mar 2020
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Room super clean, bed very comfortable. The breakfast is outstanding - you can order from the menu. The staff is great, so helpful and friendly, they want to do everything for you if they can.

10/10
Exceptional
Lorena, 28 Feb 2020
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We loved staying here! We stayed here for 8 nights. Location fantastic! Rooms were beautiful. We were upgraded and had a large balcony with lounger and table and chairs. Lucy and the rest of the staff were amazing and so accommodating. One of the young fellas even went and got us take out one night. They will do anything for you here! Breakfast was a huge plus. Fresh fruit,cereal, yogurt and a menu with about 10 dishes to choose from. Cooked fresh and delicious. We will miss the smiles from Hanoi Exclusive and if we ever retire to Hanoi we will stay again!

10/10
Exceptional
Brittney, 27 Feb 2020
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Gem in Hanoi

Amazing stay! We had a great time in Hanoi and it was made all the better by Lucy & everyone at Hanoi Exclusive Hotel. Easy to get to & close to everywhere we wanted to go. Highly recommend.

10/10
Exceptional
Harry, 17 Feb 2020
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Perfect 3 stays!

We stayed at the Hanoi Exclusive 3 times over 10 days and everything was perfect. The staff are so so nice, they had a welcome drink waiting for us arriving at midnight after a long day travelling, they were so friendly and looked after our big bags whilst we went to Halong Bay and to Hi Giang. The rooms are big, bright and really clean. The air con, WiFi and showers are really good and they offer a huge selection for breakfast, there is a menu to choose from and cereal and lots of fruit. The location is good, it is quiet enough for a good nights sleep but within walking distance to shops/restaurants. Couldn’t recommend the hotel enough, the staff are so helpful and made us feel really welcome. We loved staying here!

10/10
Exceptional
Lucy, 10 Feb 2020
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Great stay

Wonderful hotel, everything was 10/10!

10/10
Exceptional
LimJP, 03 Feb 2020
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Very friendly, helpful staff, comfortable bed and clean room. Superb location, short distance to HK Lake.

10/10
Exceptional
Verified traveler, 01 Feb 2020
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The property was kept very clean and had some extremely friendly and helpful staff! It's also located in the old quarter near good food options and many spas.

10/10
Exceptional
Renee, 22 Jan 2020
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The Hanoi Exclusive Hotel is the perfect place to stay in Hanoi. The staff is warm, friendly, and happy to accommodate any request. Even the owner, Michael, and his wife make time to ensure everyone is having a good stay. This new hotel has great rooms and the balconies are an incredible place to relax and view the city from above. Everything is clean, open, and warm, and breakfast in their downstairs restaurant is a real treat. The location is ideal – in the Old Quarter and a very short walk away from my favorite restaurant in Hanoi – Bun Bo Nam Bo! In addition, it’s only a 5-10 minute walk to Hoan Kiem Lake for a morning run, weekend festivities and concerts, and a visit to the temple or the water puppet show. I’ve been working and traveling in Hanoi for 6 winters and the staff at the Impressive Hotel Group always go above and beyond to take care of us – highly recommended from an experienced Vietnam traveler!

10/10
Exceptional
Peter, 15 Jan 2020
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highly recommended Hanoi Exclusive hotel!!!!

Everything was perfect from the hotel manager and receptionists who were always willing to assist anything you need during your stay. Especially the cook Tuan made the tastiest foods for our breakfast. The best breakfast we have had so far among the hotels I've been in Hanoi. Very fresh hot and delicious.hotel location is very greatly convenient too. Highly recommended!!!

10/10
Exceptional
Nisha, 10 Jan 2020
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Great service

Great service and location! It’s very close by to the main streets! The staff when out of there way to ensure we had a great time even got us a cheaper taxi through the app Grab

10/10
Exceptional
Verified traveler, 10 Jan 2020
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Good location and service. Provided very nice breakfast.

10/10
Exceptional
Verified traveler, 07 Jan 2020
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Front desk can speak a little English, breakfast limited but tasted.

10/10
Exceptional
David, 04 Jan 2020
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Great hotel, AMAZING Staff and Service!

I recently stayed here for 2 nights and it was great. the hotel is new so the rooms and amenities were all very modern. The location was great because it was within walking distance to all the major attractions/areas like Hoan Kiem lake, French quarter, etc... But the best thing about the hotel was the staff. It was the level of service you get at luxury hotels. They always went above and beyond to help me. For example, the 2nd in Hanoi, I was bitten by a stray dog. The staff located an international hospital and one of them went with me to the hospital! The hospital visit took about 6 hours and he waited the entire time! I definitely recommend this hotel to anyone traveling to Hanoi. I know I will when I visit again.

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