Hanoi Anise Hotel & Spa

Property is old and moldy. I could literally feel it in the air and it makes me ill.

Crappy shower head

Nice room. But shower head crappy. Plus water goes on floor otherwise it's good.

Staff was very attentive and responsive, a bit difficult to communicate due to lack of English. Breakfast was good! the beds are hard and the pillows too.

Watch out booking here not a 4 star hotel

Not the room we had ordered. Told at midnight they didn't have the room we paid for. Had to walk with our baggage in the middle of the night to another hotel. Then had to the verify and call hotels.com after 5 days to find out hadn't been cancelled. Big hassle. Beds were also hard as a rock. Not 4 star at all. You have been warned.

This place is in the very center of Hanoi. It is super convenient to most of the major attractions and tourist sites. Also very close to the old french quarter market with its hundreds of sales stalls. One warning about being in the center of Hanoi. The traffic is total madness and you absolutely need to look both ways when crossing the street. It seems the lane dividers are only recommendations and traffic lights are only suggestions. The building itself is fairly old, but has received a nice renovation. The staff is very friendly and speaks english. Overall, you cannot beat the quality of the place for the place.

Clean, quiet and decent breakfast. Very friendly and helpful staff.

Decent hotel

Nice hotel in a good location.

t location and service.

The staff was nice and helpful.

Hotel just recently renovated. Clean and new. Staff is very nice and give good information. Windows are two double windows so no noise in the room. The best place to stay.

The staff was amazing. They were in contact thru WhatsApp right from the beginning. They set up transportation from the airport and also last minute transportation the next day. Great breakfast included with the room also.

Nice location at a nice price

This hotel is in a great location. The price is right. It could use a little TLC, but for the most part it's in great condition. The bed was comfortable, and the breakfast was very good. Nice variety of fresh food, including pho, and western dishes. The cons, the AC is pretty loud, and the bathroom window isn't double paned so it's a little loud. We slept with the bathroom door closed. The staff is very friendly. And it's very affordable.

Very nice hotel with a great spa, not too far from the centre of the lively old quarter

Very helpful and professional staff and very clean room and great decor. I would certainly return

It’s not 4 stars hotel maximum maximum 2 stars

Sorry to say this place is no better than 2 stars. It’s not like what the pictures show. I was not happy at all

This was my first visit to Vietnam. I arrived in the evening feeling very tired and overwhelmed and the staff was immediately very welcoming. The room was incredibly clean and smelled nice! Having air conditioning was huge as well to deal with the Vietnam summer heat. My first night in Vietnam was so restful and relaxing. Being in Vietnam for the first time can be overwhelming but the staff had prepared a one page front and back guide to getting around Vietnam. It showed how to cross streets, how not to get conned and had recommendations for local tourism. The staff personally explained the sheet. I can't explain how helpful this was, especially for crossing the street which is a little scary at first. The staff also gave local recommendations for food, shopping and drinking establishments. The staff was very approachable and easy to talk to. On top of that, they helped me book an overnight on a boat in Ha Long Bay with a discount. They showed different packages and gave their honest opinions based on my needs which was much appreciated. Even after my stay when my bus hadn't arrived yet they were able to contact the cruise company for me. It was very reassuring staying at Anise hotel and it really helped make my Vietnam experience great. Thank you so much! I high recommend this place.

繁華街北側に面し、市場が近く、繁華街にも気軽に行け場所はよかったです。4泊して初日は、お湯が出ないので別の姉妹ホテルに１泊させられ、戻った日はぬるめのお湯しかでず、次の２泊はお湯が出ませんでした。英語が通じるようで通じなく、結局Sorryだけ言われチェックアウトしました。部屋もあまりきれいではなく、あまりお勧めできないですね。

バスタブが古く排水が悪かった。また、途中からお湯が出なくなった日があり残念だった。トラブルなら仕方ないが何らかの制限があるなら教えて欲しかった。

good,good,good

今回の滞在では十分満足できた。

とても良かった

ホテルマンの対応から客室、立地、サービス何も気になる点はありませんでした。