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22 Jun 2025
Sunday
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23 Jun 2025
Monday
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2 Adults - 0 Child
1 room

Hampton Inn San Antonio Stone Oak
8.2

Excellent

640 Guest reviews

8.2
Excellent
640 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.8/10
Comfort8.4/10
Condition8.2/10
location10/10
Neighborhood9.0/10
Amenities8.0/10

2127 Gold Canyon Dr, San Antonio, United States of America. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
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Hotel Description

A stay at Hampton Inn San Antonio Stone Oak places you in the heart of San Antonio, within a 15-minute drive of Morgan's Wonderland and University of Texas at San Antonio. This hotel is 11.1 mi (17.9 km) from Six Flags Fiesta Texas and 11.9 mi (19.1 km) from San Antonio Zoo and Aquarium. Make yourself at home in one of the 97 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has 400 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Hotel policies

LGBTQ friendly

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
21
Optional fees
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Pet friendly

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Gift shops or newsstand

Conference space

Coffee/tea in common areas

Laundry facilities

Television in common areas

Garden

Free breakfast

Safe-deposit box at front desk

Multilingual staff

Picnic area

24-hour front desk

Business center

Express check-out

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

24-hour business center

Conference space size (feet) - 400

Conference space size (meters) - 37

Number of meeting rooms - 1

Number of outdoor pools - 1

Snack bar/deli

Free self parking

Computer station

24-hour fitness facilities

Terrace

Banquet hall

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Handrails in stairways

Dog exercise area

Well-lit path to entrance

Stair-free path to entrance

Pool hoist on site

Pool access ramp on site

Hotel reviews

8.2
Excellent640 Verified Reviews
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Cleanliness8.4/10
Service8.8/10
Comfort8.4/10
Condition8.2/10
location10/10
Neighborhood9.0/10
Amenities8.0/10
10/10
Exceptional
Hector, 27 Feb 2025
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Very good place to stay

Everything was excellent but for a few minor details on the cleaning service. We had a couple of days without the body wash.

10/10
Exceptional
Judith, 25 Feb 2025
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Great Value

Clean, neat. Breakfast offering excellent. Sad the treadmill wasn’t operational.

10/10
Exceptional
Davida, 30 Jan 2025
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Awesome stay

Awesome room and stay. Very comfortable and safe.

8/10
Excellent
Gregory, 28 Jan 2025
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Good people

Mary at the front desk & Waymon at the breakfast area were very friendly, hospitable & helpful. The ceiling in the room was repaired, but visible. Oscar was a friendly maintenance man.

10/10
Exceptional
Ronald, 28 Jan 2025
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no

10/10
Exceptional
Sam, 20 Jan 2025
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Great stay!

8/10
Excellent
Ricardo Hiram, 09 Jan 2025
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Convenient location

8/10
Excellent
Claudia, 02 Jan 2025
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Nice

8/10
Excellent
Francelia, 30 Dec 2024
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We had a great stay and exellent customer service from all staff!

10/10
Exceptional
Janett, 17 Dec 2024
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Good Stay

Everything was good, room was clean, the only thing that we had a clogged restroom and the front desk person told us to go p[ick up the plunger that he was the only employee and he couldn't leave the front desk. That really upset me. This is the second time we stay there and I had never had any problems. Rooms are clean, breakfast is good, this time there was no bacon but they did have sausage, waffles, coffee, egg, potatoes, overall aside from the restroom it was good.

10/10
Exceptional
Felipa, 16 Dec 2024
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Quiet and comfortable

8/10
Excellent
Sukh, 27 Nov 2024
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Clean and safe place to stay. Staffe was friendly and helpful.

10/10
Exceptional
Israel, 16 Nov 2024
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The hotel was a bit on the older side. It was spacious and in a safe area. It was also in a convenient area to all the amenities. Great stay for a great price.

10/10
Exceptional
Christy, 10 Nov 2024
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It was easy and convenient.

8/10
Excellent
Martha, 05 Nov 2024
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The hot breakfast selection was excellent. You have a lot of options. The room was nice, clean, but for me, the bed was too firm, very little cushion on it, but I do have hip joint problems with nerve pain. But my roommate thought her bed was pretty comfortable.

8/10
Excellent
Asia, 04 Nov 2024
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Quiet, but Outdated

While it was a very nice and quiet stay, the building is old so there were expected ceiling stains & outdated accessories, plus our a/c unit wasn’t working properly.

10/10
Exceptional
Janett, 04 Nov 2024
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Will stay again

Clean room..friendly staff. Lots of towels. Breakfast was good lots of options

10/10
Exceptional
Ricardo Hiram, 27 Oct 2024
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Good location Good condition

10/10
Exceptional
Richard, 26 Oct 2024
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Perfect

4/10
Poor
Lashanda, 21 Oct 2024
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The phone did not work it was also stained and old. Both elevators hooked very aggressively when moving than once to your floor it took way too long for doors to open. They were unsafe. Breakfast was nice for a 2 star hotel and staff was really friendly. Parking is adequate.

10/10
Exceptional
Mary, 20 Oct 2024
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It was small, nice, and quaint,and clean! Breakfast was also very good

6/10
Fair
Craig, 20 Oct 2024
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Standard hotel stay.

10/10
Exceptional
MELINDA, 20 Oct 2024
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Nice place. Great lobby to hang in. Really nice staff.

10/10
Exceptional
Melinda, 19 Oct 2024
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Loved the staff and the location.

6/10
Fair
Jeffery, 18 Oct 2024
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Broke into my truck in the parking lot. No video coverage

10/10
Exceptional
Janie, 13 Oct 2024
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Great stay...room extremely clean and bed was comfy... the staff was very courteous, and the breakfast counter was excellent both days of our stay. The Staff kept all the food preparations over the top..love you guys

2/10
Poor
Mike, 30 Sep 2024
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When we arrived at 3:00 am, the front desk staff was kind and courteous. That, however, ends the positive points of this location. After checking in, my wife stayed in the car with the kids while I went in to set up the pack-and-play for our baby. Walking down the hallsX I saw extensive amounts of dust and dirt on the floors, and noticed the vents in the walls had dust in them. The elevator had a terrible musk to it. Whatever, just the hallway and elevator right? No. Upon entering the room, I turned on the A/C so it would begin to cool the room down by the time we got everything in and ready for bed. After setting up the pack-and-play, I went back down and out to the car where I noted to my wife how much my nasal sinus’ were burning and I wasn’t sure why. We then haul the kids upstairs and begin to change them into PJ’s when my baby begins to cough, seriously cough. I mention the dusty hallway vent to my wife. We then proceed to check the in-room vents and A/C units. Dust caked on there that looks like it gets wiped down once a year if it’s lucky. We then check the bathroom for mold and mildew, of which there was both (my wife is severely allergic to black mold). We then go down to the front desk who offers us another room but no refund because we’ve checked in already. We decline the additional room based on the appearance of the first and the hallways’ immense dirtiness. We were told to call the GM on Monday to talk about the situation. TL;DR— DO NOT STAY HERE—DIRTY!

4/10
Poor
Jesus, 16 Sep 2024
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Cockroaches on the floor , limited breakfast, poor conditions on bathroom

8/10
Excellent
Rebecca, 15 Sep 2024
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Two of the nights we were there people had their windows of their cars broken and their car broken into.

10/10
Exceptional
Kimberly, 08 Sep 2024
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Room and facility very clean. Breakfast was great! Friendly staff and receptionists.

2/10
Poor
Jermaine, 08 Sep 2024
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Hurt family

My car was broken into and I was not the only person to get their car broken into that night. Each weekend for past 2 weekends prior there were break ins. Police understand that it will happen and so does staff. The cameras are in a bad area, there is no night light, there is no 24 hour security. It’s a joke. Very unhappy with how often people this theft happens and how little help you can get when you get attacked.

4/10
Poor
Alonzo, 05 Sep 2024
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This property is shabby for a Hampton inn. This property needs to be remodeled.

2/10
Poor
Verified traveler, 25 Aug 2024
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BEWARE! Hotel itself is clean and nice. But the area is high theft. In my 3 day stay my truck got broken into 2 times. First time was parked by the light right in front of a camera but didn't bother checking. The 2nd time was on the other side away from the road. And the same crew broke in and stole my tail lights. Unless they were informed it's in the back you can spot mine among all trucks . After that I just left.

4/10
Poor
Dennis, 20 Aug 2024
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No internet when I asked for help, they hung up on me. Pool was dirty.

10/10
Exceptional
Hannah, 10 Aug 2024
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Loved our week stay there! Staff at front desk was amazing!!! Very helpful and kind! Would definitely go again!

8/10
Excellent
Constance, 01 Aug 2024
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Older motel with good renovation.

The room was adequate but was stuffy and humid. But the biggest downfall was a lack of housekeeping. I was aware that they only cleaned every other day. However I stayed three nights and never had housekeeping visit.

8/10
Excellent
Adalberto, 31 Jul 2024
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Family friendly

2/10
Poor
Alejandro, 30 Jul 2024
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Bath tub full of hair feom previous guest. Talked to the front desk and nothing was done

6/10
Fair
Sharon, 28 Jul 2024
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The room was adequate. We did have a problem with the bedding. The sheets seemed too small and kept coming off, and the bedspread kept bunching up. A small hand mirror was stolen from our room. I reported it to the front desk.

6/10
Fair
Alberto, 27 Jul 2024
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Hotel sufficed. We only stayed one night. Check in was quick and easy-- we had a reservation. If you're particular about the cleanliness of a hotel you will likely not be satisfied. There was hair in my bed sheets and hair on the shower walls. Kinda seems like they may not be changing the bedsheets. Rest of the room was clean and the air conditioning worked feally well. It was ok.

8/10
Excellent
JUAN, 22 Jul 2024
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The property and staff were excellent. I gave it a 4 stars of 5 due to the breakfast that was horrible. They ran out of half the breakfast before we got there. We left due to get breakfast elsewhere.

10/10
Exceptional
Angelica, 19 Jul 2024
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The staff was great and the service was excellent. I would definitely stay there again.

6/10
Fair
Matline, 17 Jul 2024
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Good variety of breakfast food

4/10
Poor
Jennifer, 11 Jul 2024
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The room felt muggy and humid..carpet felt wet and housekeeping never came when we expected it😑

6/10
Fair
Ron, 29 Jun 2024
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I would not stay there again because the bed is so hard and uncomfortable.

8/10
Excellent
Zac, 26 Jun 2024
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Location was good and lots of dining options nearby as well as a great church called CBC. Seems like a lot of car break ins here. Broken glass in parking lot and not a lot of cameras or other deterrents to prevent break ins.

10/10
Exceptional
eduardo, 25 Jun 2024
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Muy bueno

Great

10/10
Exceptional
Khara, 25 Jun 2024
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Our stay was fine and adequate. The bed was not the greatest, older mattress, and the AC unit in our room squeaked throughout the night, making it harder to sleep, but other than that it was great. The provided breakfast is very nice!

10/10
Exceptional
Enrique, 24 Jun 2024
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Got a problem with A/C and they gave me an upgrade right away

6/10
Fair
Michael, 24 Jun 2024
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Got in at 3 paid for a double and said I was upgraded to a king but had a child with me so he slept uncomfortable till he squeezed in with us..he's 11 kinda big for that. Then we went swimming and asked for towels for the pool they said they had none.. so we had to make it work..

6/10
Fair
MARK DE, 23 Jun 2024
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I had a roach visit me while I was shaving one morning. That was off putting.

8/10
Excellent
TaGhi, 04 Jun 2024
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It’s good Clean room I like it

10/10
Exceptional
Shane, 04 Jun 2024
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I would start again

8/10
Excellent
Ivan CHARMONATE, 03 Jun 2024
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Staff is nice. Our room had 1 bed that had dog hair, sheets were not replaced after last guest.

2/10
Poor
Enrique, 30 May 2024
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Worst customer service.

10/10
Exceptional
James Charles Ivan, 24 May 2024
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Had a great experience, very lowkey, staff was friendly and helpful. Will definitely stay at this property again!

10/10
Exceptional
Sandy, 24 May 2024
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An incredible and awesome breakfast!

10/10
Exceptional
William, 10 May 2024
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Convenient to downtown. Quiet

8/10
Excellent
Gloria, 29 Apr 2024
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Hampton stay

It was good had problems adjusting air conditioner either way cold or hot no in between

10/10
Exceptional
Danny, 22 Apr 2024
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Good location

No issues

8/10
Excellent
Thomas, 22 Apr 2024
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This is a very nice place to stay with good shopping and great food nearby. The staff is more friendly than most

6/10
Fair
Verified traveler, 20 Apr 2024
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Not coming back

We had to wait 10 min for receptionist when we got there.In the middle of night we heard loud running,knocking on doors for awhile. We had random calls made to our room as well,like at 2am.We call the front desk,but it continued.We had to get up early and we got no rest. We will definitely not stay here again.

10/10
Exceptional
Elmer, 20 Apr 2024
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clean and friendly staff

10/10
Exceptional
Carolina, 29 Mar 2024
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Great service and employees

10/10
Exceptional
Al, 25 Mar 2024
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Breakfast was great

10/10
Exceptional
Carolina, 20 Mar 2024
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The staff at this Hampton is incredible it’s been a long time since I could say this about an establishment. Food was great.

4/10
Poor
Ayana, 19 Mar 2024
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There were no staff members to clean my room the entire stay (3 nights). Also they kept running out of bath towels for the guest.

8/10
Excellent
Elizabeth, 18 Mar 2024
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Ok

When it gets busy they don’t service rooms. If you’re staying more than one night don’t expect your room to be cleaned or towels to get replaced.

6/10
Fair
Storm, 18 Mar 2024
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Convenient location, many stores and restaurants within 5 minutes, central place between SeaWorld, Natural Bridge Caverns, and Downtown which were all destinations we wanted to see. Our room was not great though, loud generator or something nearby kicked on every couple hours, room was "muggy" with a weird smell and dated.

10/10
Exceptional
Nancy, 17 Mar 2024
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A staff member at the front desk named Adam was wonderful to us and helped us tremendously

10/10
Exceptional
Patrick, 15 Mar 2024
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The staff was very friendly and the hotel was in the perfect place to access everything I needed.

10/10
Exceptional
Makayla, 12 Mar 2024
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What i did like about this hotel was it was very clean, and staff was super nice. We really enjoyed our stay it was easy to get on and off the high way as well.

6/10
Fair
Sean, 09 Mar 2024
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Average Hotel

It was just an average hotel. It was convenient to restaurants and shopping.

10/10
Exceptional
Benito, 07 Mar 2024
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Staff was nice and check in was a smooth process.

10/10
Exceptional
Kimberly, 18 Feb 2024
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Enjoyed the buffet breakfast. Feel safe at this hotel. Great shopping in close proximity. All staff were friendly and helpful. Stayed here 2 times in the last 3 months.

8/10
Excellent
Lance, 18 Feb 2024
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The AC was very noisy and property could use a fresher upper

10/10
Exceptional
Changwen, 15 Feb 2024
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Great

10/10
Exceptional
Michelle, 11 Feb 2024
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Great customer service

I checked in on 2/10/24, @3pm, the gentleman at the front desk was really kind and helpful. I told him the reason for my stay, and he gave me great advice on the restaurant I was going to that evening. I’m very appreciative to him, I wish I would’ve gotten his name, much thanks to him.

10/10
Exceptional
Tonya, 22 Jan 2024
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The hotel is a little older, and there’s quite a bit of wear and tear, but other than that it was great.

10/10
Exceptional
Zulema, 14 Jan 2024
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Great property we have stayed several times excellent breakfast

2/10
Poor
Alejandro, 13 Jan 2024
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RUN AWAY! BED BUGS!!!

2/10
Poor
Taylor, 03 Jan 2024
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Didn’t get the two beds I paid for because Expedia is third party and doesn’t guarantee you’ll get what you pay for. My shower had hair in it as well :(

10/10
Exceptional
Michael, 09 Dec 2023
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Second time we've been here. Very pleasant place, well-kept, staff is friendly and helpful, breakfast was delicious and good variety, beds were comfortable, nice clean room. The only downside is we were near some sort of laundry or a/c/heat unit, and there was a constant noise in the bathroom (not really overly loud, though). We will likely be back, as it is conveniently located near family.

8/10
Excellent
Verified traveler, 05 Dec 2023
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Good stay but gym isnt great

Check in was easy and quick. Staff was friendly. Breakfast was good and fully stocked. Room was good and comfy. My only downfall was the gym. I wanted to use the treadmill but it wouldn't turn on, same with the elliptical. It also looked like it hadnt been cleaned up in awhile.

6/10
Fair
Tom, 01 Dec 2023
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Very Disappointing

Having stayed at this property previously, the fiancee and I booked another stay on our recent trip to San Antonio. While our first stay was very good, this visit left a lot to be desired. The toilet refused to flush unless you pressed the handle all the way down and held it. Otherwise, it simply made noise and filled with water. The folding glass closet door broke on the first night of our stay. It jammed and we were unable to push it back into position. It remained partially opened with sharp corners sticking out into the hallway. It made for very careful steps when using the bathroom at night. Rather than break the door trying to fix it, we left it for room service. Room service cleaned the room and left the broken door as is. Nor did anyone show up to fix it. The bed sheets were too small. Every time you turned over or moved, one of the corners would come loose. Because the sheets were so small it was impossible to secure them. So throughout our entire 3-night stay we had loose sheets all night. The futon in the King Bed room was filthy and gross. It had huge stains and badly needed a deep leaning. I flat-out refused to sit or set my clothes on it. Otherwise, the room / bathroom was pretty clean overall. Overall, this isn't a bad place to stay for 2-3 nights. We'll probably try it again on our next trip to San Antonio due to the quality of our first stay. If they disappoint again I'll find another property in the same area.

10/10
Exceptional
Jerry M, 25 Nov 2023
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Friendly staff and convenient location. Good breakfast and clean room. Our mattress was a little bouncy and probably needs updated for an expensive hotel room.

10/10
Exceptional
Dr. Wayne, 19 Nov 2023
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There was a 5 second low pitched sound with vibration that occurred at 5 second intervals non-stop. One of the lights was out in bathroom from the time we checked in.

10/10
Exceptional
William, 12 Nov 2023
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I liked the convenience, location and the bed

10/10
Exceptional
Louis, 01 Nov 2023
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Front desk staff very helpful, Amy did a great job with the morning breakfast.

10/10
Exceptional
Verified traveler, 28 Oct 2023
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Adora makes it right!!!😎

We have been staying at this property for 3yrs.Choosing this one over another in the area. They have always met or exceeded the standard of Hilton. Case in point we had a major issue arise on our last stay.I have always felt that you know how well a property is run when things arise out of the ordinary. Adora not only made things right,but also exceeded it to the Hilton Standard. This is why we choose this property 3 times a year.

10/10
Exceptional
Ruth, 27 Oct 2023
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We were made very welcome and everyone was friendly, the room was very clean. Highly recommend.

8/10
Excellent
Carlos, 18 Oct 2023
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Nice place, good location

10/10
Exceptional
Sharon, 12 Oct 2023
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Everything about my stay here was perfect. Clean, comfortable room. Helpful, friendly staff. And really good coffee in the morning. Will definitely book here again.

10/10
Exceptional
Mike, 19 Sep 2023
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Very quiet location, near the bypass. Excellent breakfast!

10/10
Exceptional
Rita, 10 Sep 2023
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Check in was easy. I noticed when checking in my room number wasn't shared with me out loud by the attendant but instructed me it was inside the card envelope with my room keys.I appreciated the discreteness especially when other guests were nearby and traveling alone.

10/10
Exceptional
Michael, 05 Sep 2023
expedia-logo-v2.pngTraveller

Property was very clean and staff were helpful and friendly. Breakfasts were good and tasty, with a good variety. Room and beds were clean, property well-kept. The landscaping was nice. We liked our stay and would stay again.

8/10
Excellent
Robert, 01 Sep 2023
hotel-logo-v2.pngTraveller

San Antonio

No issues, comfortable and staff was very nice

10/10
Exceptional
James, 22 Aug 2023
expedia-logo-v2.pngTraveller

Close to my brothers, sisters and church.

10/10
Exceptional
Troy, 15 Aug 2023
expedia-logo-v2.pngTraveller

We had to leave our house in town as the A/C was out and needed to be replaced. Clerk at the counter was extremely nice and checked us in quickly. We decided to stay another night to make sure house was ready.

10/10
Exceptional
Charles R., 02 Aug 2023
expedia-logo-v2.pngTraveller

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