Hallmark Inn & Suites

3.8

Poor

42 Guest reviews

3.8

Poor

42 Verified Reviews

Read all reviews

Cleanliness3.6/10

Service4.6/10

Comfort3.8/10

Condition3.2/10

Amenities2.8/10

Property was decent

Absolutely terrible condition to stay

Do not stay here. This is NOT a legit hotel.

I can NOT believe yall are advertising this "hotel". It was a literal crack den. I didnt even stay. I let them keep my money so I could walk away unscathed. The room had the drawers ripped out of the dresser (and missing). The AC unit was broken down to wires. There were obvious addicts/homeless people surrounding the building/sitting outside the rooms. I only saw one woman...and she was an obvious homeless woman pushing a shopping cart around. The man at the front desk told me to go check the room to "make sure everything was there" (it OBVIOUSLY WASNT ALL THERE... the dang AC was destroyed). The men in the room next door to my room were openly redistributing furniture from different rooms as if they lived there and they were looking for the "best" stuff. I would not, as a single woman, stay there if it was the zombie apocalypse. I genuinely cried leaving the building out of fear of what COULD have happened. This is a place where people are trafficked. Im lucky all they got was my money.

Apartment condition was very poor, even the toilet got no tissues, and the management was the worst I have ever seen. Waited 30 min standing outside before someone came over and opened the gate at the working hours.

Stay away, shady hotel.

The hotels condition it’s self was terrible. The outside was full of homeless people, and crazies. When going upstairs their was needles on the edge. When at first we went to check in, we were lost because we couldn’t find the building that was in the pictures. And let me tell you, the building looks nothing like the pictures you see in the booking. Upon checking in, the front desk clerk was sitting down on a couch crossed legged, using his laptop, and he greets you by saying “yes”. We went back to ask for a refund he gave it to us, but was very nonchalant.

The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.

This hotel was not the best. We had broken lights , missing buttons , and roaches. The pictures of course don’t match up to what’s previewed .

they accidentally cleaned out my room with my things still inside and gave my room to someone else. i didn’t feel safe at all in this location. towels and sheets are dirty.

Do not recommend

Do not recommend at all. I booked a 2 bed non smoking room. Room I was put into had a heavy smoke smell, towels, comforter and room was poorly cleaned. Asked to be put into another room which took a while since their systems weren’t accurate to show what rooms were occupied. Finally placed in another room which was also horrible but by that time I just needed to sleep. Sheets had yellow stains, no toilet paper. bathroom door had a punch or kick hole and was hanging off the hinge.

Bad conditions inside of room and outside of hotel

Poorly

We got to the hotel at 1:30 am and there was Roaches in the elevator. The room was dirty and there was people fighting outside our room. We didn't feel comfortable or safe at all to the point we left. Very sad because we had to find a new hotel and we didn't have the money to do that it ruined our weekend.

Unpleasant stay

Sheets were stained and me and my wife had to sleep in separate beds because of that. Toilet wasn’t flushing and tub was stained and dirty

NEEDS A LOT OF WORK

Sleeping on the pillows gave me a headache and the sheets were not clean. I had to clean the sheets myself so it would help if they did better housekeeping and got new pillows. The bathtub was in disrepair and look like it had been patched with mesh and there were still holes in it. Unusable bathtub. If they repaired the tub by just getting a new cheap top that will go a long way in fixing the problems.

We actually had to get another hotel. The rooms smelt moldy the pool was torn up the ac did not cool the room. There were a couple of doors on other rooms that look like they had been broken into. Several motel guest would try to look into our trim as we would open our door to go in and out several not sure if guest or not people loitering on second floor

I nearly got caught up in the middle of a drug deal going wrong. I had to leace cause i didnt want to catch a stray bullet

There were stains on the towels & several holes on the walls throughout the room & bathroom. I would honestly like a refund.

El lugar es frecuentado por personas peligrosas y mi familia no se sentía segura de pasar la noche ahí, decidimos no hospedarnos en el lugar