Halais Hotel

8.0

Excellent

30 Guest reviews

8.0

Excellent

30 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service9.2/10

Comfort8.8/10

Condition7.6/10

Neighborhood7.4/10

Amenities7.0/10

Some really loud chickens and a rooster were under my window. The staff was friendly and helpful.

Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.

Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.

comfortable hotel 15 min walk from hoan kiem

15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.

Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.

Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.

Very bad experience

we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.

Hotel was very kind so that we could visit a restaurant which we really difficult to contact from foreign country. Thank you so much.

Eine gutes Hotel mit ausgezeichnet Personal

朝食も美味しく、部屋滞在も快適でした🤗

スタッフ対応は親切と交通の便利がいい。

Le personnel était aux petits soins!

Let’s start with the positive: Staff is friendly and accommodating, and there is at least one receptionists with good English skills. Breakfast is various but average, nothing exceptional. Negative: The structure is quite old and would benefit a deep renovation inside. The room was quite noisy from the traffic outside and the pillow too thick without other options.

Sehr guten zentral, Personen freundlichen

굿

깔끔하고 조식도 좋고 가격 대비 평타 굿임 물이 약한거랑 시티뷰라고 소개하고 본인들도 민망해서 웃던데 뭐 불편한건 없어서

仲間の部屋も含めて5部屋すべての置時計が壊れていた。びっくり。 スタッフは親切でとても良かったです。

値段相応のホテル。朝食は最上階のレストランで屋外にも出られるため、解放的でいいです。朝からホテル近くで工事があり若干 うるさかったです。

가성비

가격대비 무난함. 하지만 번화가 까지 거리가 있음. 걸어서 15~20분 정도 걸림.

豪華な造りで清潔さも十分、朝食もとても美味しく この値段であれば満足できる。

便宜又乾淨