Grosvenor House, a Luxury Collection Hotel, Dubai
9.8

Exceptional

975 Guest reviews

9.8
Exceptional
975 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.8/10
Comfort9.8/10
Condition9.6/10
Neighborhood9.4/10
Amenities9.6/10

Al Emreef Street, Dubai, United Arab Emirates. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
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Hotel Description

With a stay at Grosvenor House, a Luxury Collection Hotel, Dubai in Dubai (Dubai Marina), you'll be within a 5-minute drive of The Walk and Dubai Marina Mall. This family-friendly hotel is 1.6 mi (2.5 km) from Marina Beach and 5.3 mi (8.6 km) from Burj Al Arab. Make yourself at home in one of the 750 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free valet parking is available onsite.

Hotel policies

Parking height restrictions apply

Green Globe

Car recommended

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 2200
  • New Year's Eve (December 31) Gala Dinner per child: AED 1100 (from 5 to 15 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately AED 170 per person
  • Rollaway bed fee: AED 360.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

German

Arabic

Russian

English

Italian

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Breakfast available (surcharge)

Laundry facilities

Garden

Children's pool

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Marina on site

Spa treatment room(s)

Steam room

Sauna

Wedding services

Designated smoking areas

Grocery/convenience store

Wheelchair accessible path of travel

Wheelchair accessible parking

Free area shuttle

Number of restaurants - 1

Number of meeting rooms - 6

Number of outdoor pools - 2

Number of hot tubs - 1

Designated smoking areas (fines apply)

Snack bar/deli

Turkish bath/Hammam

Free self parking

Free valet parking

Computer station

Number of bars/lounges - 1

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

24-hour fitness facilities

Terrace

Private beach nearby

24-hour health club

Electric car charging station

Ballroom

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Handrails in stairways

Wheelchairs available on site

Well-lit path to entrance

Stair-free path to entrance

Pool access ramp on site

Hotel reviews

9.8
Exceptional975 Verified Reviews
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Cleanliness9.8/10
Service9.8/10
Comfort9.8/10
Condition9.6/10
Neighborhood9.4/10
Amenities9.6/10
10/10
Exceptional
Stephen, 07 Apr 2025
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Brilliant location and modern beautiful hotel and staff do their utmost to help and assist with any aspect required

10/10
Exceptional
Anthony, 06 Apr 2025
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Outstanding quality

The hotel is outstanding our suite was fabulous could not want for anything more all staff went above and beyond expectations. The restaurants were a delight food amazing.

10/10
Exceptional
Richard, 02 Apr 2025
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Excellent

10/10
Exceptional
Maria, 10 Mar 2025
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Lovely stay

Thanks for a lovely stay. We are so glad for the early check-in and all the helpful staff. The rooms were very nice with very good view from the balcony.

10/10
Exceptional
Christopher, 09 Mar 2025
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After many years of staying at the Grosvenor House you still excel in levels of service.. Always prepared to go that extra mile to enhance our stay.

10/10
Exceptional
Verified traveler, 08 Mar 2025
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A truly first class experience

10/10
Exceptional
Rebecca, 07 Mar 2025
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Outstanding

Incredible. Outstanding service, lovely rooms, outstanding service! Ask for a room overlooking the harbour.

10/10
Exceptional
Charles, 09 Feb 2025
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I liked the location and the friendly and helpful staff.

10/10
Exceptional
Bever-Leigh, 02 Feb 2025
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Everything at Grosvenor Hotel was luxurious‼️

10/10
Exceptional
Nadr, 21 Jan 2025
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Staff were amazingly gracious and helpful. Breakfast buffet was great.

10/10
Exceptional
Mark, 19 Jan 2025
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Location

10/10
Exceptional
Eduardo, 19 Jan 2025
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Loves this experience!!

10/10
Exceptional
Nick, 16 Jan 2025
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Excellent service and attention to detail. World class restaurants. Sushi at the Buddha Bar is as good as I’ve had anywhere including Tokyo.

10/10
Exceptional
Anton, 24 Dec 2024
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We had a lovely time at the hotel and will sure to return! Service was top-notch from all the staff.

10/10
Exceptional
Charles, 22 Dec 2024
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Absolutely first class hotel the service is unbelievable. I will definitely return in the near future.

10/10
Exceptional
Andrew, 28 Nov 2024
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Excellent as always, Sanjeer Sukumar and his team always go over and above to make sure everything runs smoothly.

10/10
Exceptional
Michael, 17 Nov 2024
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Amazing staff - extremely well run hotel. Faultless.

10/10
Exceptional
JOACHIM, 17 Nov 2024
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Overall fantastic stay. Quality of experience top notch. Attentive and friendly service. Not more you can ask for.

10/10
Exceptional
STEVE, 15 Nov 2024
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Exceptional

Exceptional service ! I came with my mother for her 75y birthday and they offered us a top upgrade with a full apartment instead of a room ! Staff , managers always excellent service . Food is high level ( and I am a Chef ). Too location if you stay in Marina area

10/10
Exceptional
Meredith, 29 Oct 2024
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Wonderful, attentive service. Close to the beach and good dining options. Access to metro. Pool and spa were both nice.

10/10
Exceptional
LaShanna, 13 Oct 2024
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This property is AMAZING! I have no complaints at all.

10/10
Exceptional
Debra, 11 Oct 2024
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We have had an amazing time at this luxurious hotel. The staff were exceptional, kind, warm and friendly. They could not do enough for their guests. The whole hotel was spotless, gleaming and unbelievable. The restaurants out of this world. Can’t wait to go back xx

10/10
Exceptional
solange, 10 Oct 2024
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Outstanding hotel with immaculate service The hotel location is perfect the dining venues and choices superb and the attention to detail made me feel royal. This hotel is now my number one choice in Dubai. Outstanding!!

10/10
Exceptional
Krishna kumar, 09 Oct 2024
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Staff were courteous and took care of us ; Room cleaning staff -Prashanth and his crew were great !!

10/10
Exceptional
Emma, 04 Oct 2024
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Excellent as always

superb stay again. Everyone is so friendly and attentive as always, Highly recommend.

10/10
Exceptional
Houman, 03 Oct 2024
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Our check-in was super easy and very warm. Issan was a pleasure and he upgraded our room.

10/10
Exceptional
babak, 22 Sep 2024
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Great staff plus access to resort facilities at royal meridien hotel in Jumeirah Beach

10/10
Exceptional
John, 31 Aug 2024
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Fantastic stay

10/10
Exceptional
John, 31 Aug 2024
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Great customer service, very clean, luxurious hotel, great staff, great housekeeping, beautiful property, great pool, thank you all staff

10/10
Exceptional
Verified traveler, 25 Aug 2024
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Amazing stay with very attentive staff, kids friendly would definitely visit again

10/10
Exceptional
Thomas, 02 Aug 2024
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Super nice hotel with world-class service and food

Super nice hotel with world-class service and food. All the employees are ready to ensure that the guests have a really good experience. We had half board and have never experienced such an extensive and varied menu.

10/10
Exceptional
Jaskaran, 28 Jul 2024
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Amazing personal service

10/10
Exceptional
Sonja Rosalyn, 03 Jul 2024
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This hotel was just amazing, the staff were excellent, they really went over and beyond. We celebrated our 28th wedding anniversary at this hotel and got upgraded which made our anniversary that extra special, my husband and i are truly thankful for the memorable time spend at Grovenor House and will DEFINITELY be returning.

10/10
Exceptional
Alexandra, 30 Jun 2024
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Wonderful hotel and staff

10/10
Exceptional
Michael, 28 Jun 2024
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Excellent service esp. for members of the club… great location- gym and pick up and drop off from airport

10/10
Exceptional
Mehrzad, 20 Jun 2024
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Best , above and beyond.

8/10
Excellent
iyad, 16 Jun 2024
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Good place over all

10/10
Exceptional
Frederico, 13 Jun 2024
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Excellent service as always.

10/10
Exceptional
João, 11 Jun 2024
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Superb as always with very helpful staff

10/10
Exceptional
Robert, 09 Jun 2024
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The staff were amazing, always on hand to help and at the same time not overpowering.

10/10
Exceptional
Emma, 01 Jun 2024
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Superb hotel with incredible staff that are so lovely! We will be back

10/10
Exceptional
Catherine Elizabeth, 30 May 2024
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Amazing stay at this lovely hotel. The staff were really fabulous and nothing was too much trouble for anyone. We really enjoyed our stay here - it really is a first class experience. Thank you

10/10
Exceptional
Joon Ho, 25 May 2024
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Excellent service and very convenient

10/10
Exceptional
Jack, 10 May 2024
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Great hotel. Maybe the best we have stayed in. The safe are incredible. Everyone one of them has so much time for you. We were her for two nights and this was the first stop on our honeymoon. We mentioned it at check in and the next day they left a mouse cake and a bottle of wine for us. Can’t fault the hotel.

10/10
Exceptional
Murtadha, 28 Apr 2024
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Excellent

10/10
Exceptional
Murtadha, 26 Apr 2024
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Excellent

10/10
Exceptional
Mohammad, 25 Apr 2024
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Beautiful hotel in the best area of Dubai Marina. Amazing view from our room. Excellent restaurants in the hotel. Very clean, helpful staff. The area around the hotel is super nice to walk and enjoy the marina.

10/10
Exceptional
Jay, 05 Apr 2024
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This luxury hotel is situated next to the beautiful Marina Walk. We thoroughly enjoyed our 6-night stay here. The concierge graciously upgraded our one king bedroom to a suite, inclusive of breakfast, afternoon tea, and evening pre-dinner drink options at a very reasonable price. The buffet offered an incredible array of food options, with attentive waiter service. During our visit to Dubai to celebrate our engagement, the hotel surprised us with a thoughtful note and a customized chocolate cake. Our stay was immensely enjoyable and left a lasting impression. Additionally, the hotel provided a complimentary shuttle service to their sister property, Le Royal Meridien, which boasts fantastic resort amenities and complimentary services. We also had the opportunity to reserve a tennis court there.

10/10
Exceptional
Rick, 09 Feb 2024
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Great hotel, location and staff.

10/10
Exceptional
David Wayne, 25 Jan 2024
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Great location and staff, would recommend!

10/10
Exceptional
Hassan, 18 Jan 2024
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Hidden Gem

Awesome property and Remarkable service. The best hotel I have ever witnessed. Guest services, Concierge, Laundry, in-room dining and in-room turn down. Diversity at its best, each making their country proud.

10/10
Exceptional
Sogol, 22 Dec 2023
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Fabulous

Fantastic ! Best service and the beds are amazing.

10/10
Exceptional
Sameena, 04 Dec 2023
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I always love coming back

10/10
Exceptional
Traci, 25 Nov 2023
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Wonderful location great dining options and amazing service

10/10
Exceptional
Fahed, 19 Nov 2023
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This hotel is amzing. Spectacular service. Premium Standard. I would strongly advise to book the Grosvenor while in Dubai

10/10
Exceptional
Andrew, 15 Nov 2023
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The property is exceptional. The manager, Sanjeer Sukumar, could not be more helpful and made our stay exceptional.

10/10
Exceptional
n, 12 Nov 2023
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Grosnevor

Great stay at the gosnevor again

10/10
Exceptional
S, 29 Oct 2023
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Grosvenor

Fabulous hotel with fabulous service - now moved to Dukes on the Palms and wish I had stayed

10/10
Exceptional
Mark, 25 Oct 2023
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Amazing hotel. Staff, faciltities, food - all great. The only downside to this property is the amount of people putting towels on loungers to reserve them, at the pool area, then leaving the pool for hours at a time. The pool staff try their best to stop this but the practice persists. Extremely selfish behaviour that could do with being rectified, asap.

10/10
Exceptional
Sameena, 24 Oct 2023
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The best hotel to stay in . I stay here most times now very good location

10/10
Exceptional
MUSTAFA, 18 Oct 2023
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Large and clean rooms, friendly staff and good location

8/10
Excellent
Barinder, 10 Oct 2023
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-

10/10
Exceptional
David, 28 Aug 2023
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Great hotel with super nice people working here. 5-star review....!

10/10
Exceptional
Sogol, 11 Aug 2023
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Amazing

Amazon as always. Loved the view of my room from the 41st floor.

10/10
Exceptional
Simon, 02 Aug 2023
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Remarkable staff team - genuine hospitality. Location perfect, with beach access. Premier Room lounge access was really useful.

10/10
Exceptional
Azeez, 11 Jul 2023
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Services and Breakfast food.

10/10
Exceptional
Laith, 13 Jun 2023
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Overall nice hotel. I stayed at a premium room, i was promised water view but unfortunately I didn’t get it! Room is okay, bathroom is great but bed room is tiny. Bed setting is very disturbing with 10 huge cushions all over with nowhere to place! Dinning options are excellent but if you want to get really great food order room service. Buddha Bar dinner was nice but cocktails were awful! Despite the disappointing room location this hotel is special because of its staff, i will come again just to enjoy the welcoming vibe and amazing service i got.

10/10
Exceptional
Sameena, 31 May 2023
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Best place to stay . Very good 👍 staff are very friendly and helpful

10/10
Exceptional
Sheetal, 29 May 2023
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The team at this hotel are so helpful and courteous, the best service you will receive!

10/10
Exceptional
Aislinn, 13 May 2023
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Excellent hotel

Amazing service, would highly recommend this hotel. The staff went out of their way to be helpful and everyone was very friendly and accommodating. The hotel is conveniently located in the marina with access to the beach via their sister hotel. Enjoyed the level 44 bar and breakfast was excellent.

10/10
Exceptional
Neesha, 11 May 2023
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Great place to stay for a relaxing getaway

10/10
Exceptional
Nina Louise, 05 May 2023
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Exceptional service and attention to detail. The Grosvenor House has by far been my favourite hotel to stay at in Dubai. Fantastic location, comfortable rooms and very welcoming.

10/10
Exceptional
Gillian, 01 May 2023
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Everything was perfect!! 5 star treatment!

My sister and I went for a 4 night stay for my 50th birthday treat. We loved everything about this hotel - the location, the rooms, the pool, the luxury and best of all - the staff and service! It was outstanding. The staff couldn’t do enough for us and we felt treated like royalty. I even got a bottle of wine and beautiful cake left in the room with a lovely personal card for my birthday. Lovely touches at the pool such as complimentary ice lollies, and constant topping up of water and ice. The staff escort you to your chosen sun lounger to lay your towel down. I wish I’d taken the name of the young man who worked at the front door who was so friendly and helpful in getting us taxis, opening the car doors and didn’t allow us to touch our own luggage, insisting on dealing with it. We used the shuttle bus to LRM once but we actually preferred our own hotel. LRM is nice if you prefer the beach. We could walk to the marina easily too. There is construction going on around the hotel but it wasn’t noisy and I barely noticed it. Unfortunately we didn’t go half board so we didn’t experience the restaurants but I haven’t heard one bad word about them from others. Every single staff member was friendly and courteous and extremely helpful. We didn’t want to leave. I definitely hope to be back again very soon! Thank you!!

10/10
Exceptional
Rivkah, 16 Apr 2023
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The staff all went above and beyond to make my stay as pleasant as possible from the time I checked in until check out from the reception to concierge services and the servers in the dining room.

10/10
Exceptional
MAJD, 14 Apr 2023
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All good

10/10
Exceptional
Alexander, 02 Apr 2023
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This is an exceptional hotel, the staff and everything about it are first class.

10/10
Exceptional
Donna, 22 Mar 2023
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My favourite place to stay in Dubai. Outstanding staff and beautiful hotel. Very comfortable.

10/10
Exceptional
michael, 12 Mar 2023
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Everything was superb. Staff is great. Food excellent as were the wide choices of restaurants and bars. Easy transport to biggest beach around.

10/10
Exceptional
Donna, 11 Mar 2023
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Beautiful property. Excellent staff!

10/10
Exceptional
Bernard, 27 Feb 2023
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Excellent stay, service and property

10/10
Exceptional
dmitriy i, 24 Feb 2023
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Amaizing property right at the Dubai marina surrounded by worlds best cuisines with friendly staff

10/10
Exceptional
Charles, 21 Feb 2023
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Excellent staff. Hotel property was spotless. Excellent breakfast. One of the best hotels I have every stayed at. Highly recommended.

10/10
Exceptional
Donna, 19 Feb 2023
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Great place but unfortunately there are 3 HUGE construction projects across and beside the hotel. LOTS of noise during the day. I still enjoyed my stay and plan on returning in a couple of weeks.

10/10
Exceptional
TEOFILO, 12 Feb 2023
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Es un hotelaso! Lo recomiendo ampliamente… su localizacion esta excelente… los cuartos muy amplios y lujosos… el servicio y la comida muy buenos!!… este hotel deberia costar mas caro por lo que ofrece!… es una excelente opcion! Estuve muy feliz!.. lo repetiria sin pensarlo!

10/10
Exceptional
Lina, 05 Feb 2023
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Amazing property!Excelent service!

10/10
Exceptional
Joseph, 02 Feb 2023
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Excellent in every respect. Great experience at this hotel.

10/10
Exceptional
Katie, 01 Feb 2023
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Amazing staff

Beautiful hotel with an incredible staff. All so friendly and worked together seamlessly to ensure we had what we needed. I’d highly recommend.

10/10
Exceptional
Ayse, 28 Jan 2023
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Amazing!

Fantastic hotel absolutely faultless- the rooms, the restaurants and bars, the ambience, the service and people - I’ve visited a few hotels in Dubai but this one is by far the best.

8/10
Excellent
Chandrakant, 26 Dec 2022
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Wonderful service

Incredible service and hugely friendly. A special note to the concierge team who went all out to sort things out for us Only negative is the Marina (like so many other areas) is going through massive construction surges so is a little bit of a building site

10/10
Exceptional
Bamidele, 08 Dec 2022
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good stay

8/10
Excellent
Shahrzad, 31 Oct 2022
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The construction around was really disturbing

10/10
Exceptional
Anita, 18 Oct 2022
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Second stay, absolutely love this hotel - quality service ! Shame restaurants not priced more reasonably as would have dined at hotel more.

10/10
Exceptional
Theophilus, 14 Oct 2022
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Customer service was very good.

10/10
Exceptional
Bruce, 07 Oct 2022
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Outstanding

10/10
Exceptional
Verified traveler, 12 Sep 2022
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Business Trip

Stayed for business so didn't spend that much time in the hotel. But the room and service was great.

10/10
Exceptional
Heinar, 09 Aug 2022
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Wonderful stay!

A great 3 night stay, all staff at hotel were brilliant. Special thank you to Saane at conceirge for a lot of help and also to a very nice Filipino lady at reception helping with me whilst checking in.

6/10
Fair
Giuseppe, 22 Jun 2022
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Room very humid, didn’t rest well.

10/10
Exceptional
Mark, 06 Jun 2022
hotel-logo-v2.pngTraveller

Luxury reasonably priced

Dubai boasts the only 7 star hotel. But I can't imagine a more luxurious place to stay than the Grosvenor House. From the moment we arrived, we were treated to the most attentive and friendly staff. Two people among the many to stand out were Peter and Sharryl who went above and beyond making sure our every need was met. We loved the location on the beautiful Marina. We loved the spacious room with the most comfortable bed and spectacular view. We loved our 5 night stay and should we ever be so fortunate to return to Dubai, we would not want to stay anywhere else. Thank you Grosvenor for a most memorable stay.

10/10
Exceptional
Adejoke, 25 May 2022
expedia-logo-v2.pngTraveller

Staff are extremely courteous and pay attention to every detail. You are made to feel Special by everyone. Everyone ensures your needs are met.

10/10
Exceptional
Adejoke, 19 May 2022
expedia-logo-v2.pngTraveller

Grosvenor House Hotel is one of the best In Dubai. The gym and Spa in Tower 2 is amazing. I would never consider anywhere else in Dubai.

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