Exceptional
975 Guest reviews
Al Emreef Street, Dubai, United Arab Emirates. See map
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With a stay at Grosvenor House, a Luxury Collection Hotel, Dubai in Dubai (Dubai Marina), you'll be within a 5-minute drive of The Walk and Dubai Marina Mall. This family-friendly hotel is 1.6 mi (2.5 km) from Marina Beach and 5.3 mi (8.6 km) from Burj Al Arab. Make yourself at home in one of the 750 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free valet parking is available onsite.
Parking height restrictions apply
Green Globe
Car recommended
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
German
Arabic
Russian
English
Italian
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Marina on site
Spa treatment room(s)
Steam room
Sauna
Wedding services
Designated smoking areas
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Free area shuttle
Number of restaurants - 1
Number of meeting rooms - 6
Number of outdoor pools - 2
Number of hot tubs - 1
Designated smoking areas (fines apply)
Snack bar/deli
Turkish bath/Hammam
Free self parking
Free valet parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
24-hour fitness facilities
Terrace
Private beach nearby
24-hour health club
Electric car charging station
Ballroom
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Outstanding quality
The hotel is outstanding our suite was fabulous could not want for anything more all staff went above and beyond expectations. The restaurants were a delight food amazing.
Excellent
Lovely stay
Thanks for a lovely stay. We are so glad for the early check-in and all the helpful staff. The rooms were very nice with very good view from the balcony.
After many years of staying at the Grosvenor House you still excel in levels of service.. Always prepared to go that extra mile to enhance our stay.
A truly first class experience
Outstanding
Incredible. Outstanding service, lovely rooms, outstanding service! Ask for a room overlooking the harbour.
I liked the location and the friendly and helpful staff.
Everything at Grosvenor Hotel was luxurious‼️
Staff were amazingly gracious and helpful. Breakfast buffet was great.
Location
Loves this experience!!
Excellent service and attention to detail. World class restaurants. Sushi at the Buddha Bar is as good as I’ve had anywhere including Tokyo.
We had a lovely time at the hotel and will sure to return! Service was top-notch from all the staff.
Absolutely first class hotel the service is unbelievable. I will definitely return in the near future.
Excellent as always, Sanjeer Sukumar and his team always go over and above to make sure everything runs smoothly.
Amazing staff - extremely well run hotel. Faultless.
Overall fantastic stay. Quality of experience top notch. Attentive and friendly service. Not more you can ask for.
Exceptional
Exceptional service ! I came with my mother for her 75y birthday and they offered us a top upgrade with a full apartment instead of a room ! Staff , managers always excellent service . Food is high level ( and I am a Chef ). Too location if you stay in Marina area
Wonderful, attentive service. Close to the beach and good dining options. Access to metro. Pool and spa were both nice.
This property is AMAZING! I have no complaints at all.
We have had an amazing time at this luxurious hotel. The staff were exceptional, kind, warm and friendly. They could not do enough for their guests. The whole hotel was spotless, gleaming and unbelievable. The restaurants out of this world. Can’t wait to go back xx
Outstanding hotel with immaculate service The hotel location is perfect the dining venues and choices superb and the attention to detail made me feel royal. This hotel is now my number one choice in Dubai. Outstanding!!
Staff were courteous and took care of us ; Room cleaning staff -Prashanth and his crew were great !!
Excellent as always
superb stay again. Everyone is so friendly and attentive as always, Highly recommend.
Our check-in was super easy and very warm. Issan was a pleasure and he upgraded our room.
Great staff plus access to resort facilities at royal meridien hotel in Jumeirah Beach
Fantastic stay
Great customer service, very clean, luxurious hotel, great staff, great housekeeping, beautiful property, great pool, thank you all staff
Amazing stay with very attentive staff, kids friendly would definitely visit again
Super nice hotel with world-class service and food
Super nice hotel with world-class service and food. All the employees are ready to ensure that the guests have a really good experience. We had half board and have never experienced such an extensive and varied menu.
Amazing personal service
This hotel was just amazing, the staff were excellent, they really went over and beyond. We celebrated our 28th wedding anniversary at this hotel and got upgraded which made our anniversary that extra special, my husband and i are truly thankful for the memorable time spend at Grovenor House and will DEFINITELY be returning.
Wonderful hotel and staff
Excellent service esp. for members of the club… great location- gym and pick up and drop off from airport
Best , above and beyond.
Good place over all
Excellent service as always.
Superb as always with very helpful staff
The staff were amazing, always on hand to help and at the same time not overpowering.
Superb hotel with incredible staff that are so lovely! We will be back
Amazing stay at this lovely hotel. The staff were really fabulous and nothing was too much trouble for anyone. We really enjoyed our stay here - it really is a first class experience. Thank you
Excellent service and very convenient
Great hotel. Maybe the best we have stayed in. The safe are incredible. Everyone one of them has so much time for you. We were her for two nights and this was the first stop on our honeymoon. We mentioned it at check in and the next day they left a mouse cake and a bottle of wine for us. Can’t fault the hotel.
Excellent
Excellent
Beautiful hotel in the best area of Dubai Marina. Amazing view from our room. Excellent restaurants in the hotel. Very clean, helpful staff. The area around the hotel is super nice to walk and enjoy the marina.
This luxury hotel is situated next to the beautiful Marina Walk. We thoroughly enjoyed our 6-night stay here. The concierge graciously upgraded our one king bedroom to a suite, inclusive of breakfast, afternoon tea, and evening pre-dinner drink options at a very reasonable price. The buffet offered an incredible array of food options, with attentive waiter service. During our visit to Dubai to celebrate our engagement, the hotel surprised us with a thoughtful note and a customized chocolate cake. Our stay was immensely enjoyable and left a lasting impression. Additionally, the hotel provided a complimentary shuttle service to their sister property, Le Royal Meridien, which boasts fantastic resort amenities and complimentary services. We also had the opportunity to reserve a tennis court there.
Great hotel, location and staff.
Great location and staff, would recommend!
Hidden Gem
Awesome property and Remarkable service. The best hotel I have ever witnessed. Guest services, Concierge, Laundry, in-room dining and in-room turn down. Diversity at its best, each making their country proud.
Fabulous
Fantastic ! Best service and the beds are amazing.
I always love coming back
Wonderful location great dining options and amazing service
This hotel is amzing. Spectacular service. Premium Standard. I would strongly advise to book the Grosvenor while in Dubai
The property is exceptional. The manager, Sanjeer Sukumar, could not be more helpful and made our stay exceptional.
Grosnevor
Great stay at the gosnevor again
Grosvenor
Fabulous hotel with fabulous service - now moved to Dukes on the Palms and wish I had stayed
Amazing hotel. Staff, faciltities, food - all great. The only downside to this property is the amount of people putting towels on loungers to reserve them, at the pool area, then leaving the pool for hours at a time. The pool staff try their best to stop this but the practice persists. Extremely selfish behaviour that could do with being rectified, asap.
The best hotel to stay in . I stay here most times now very good location
Large and clean rooms, friendly staff and good location
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Great hotel with super nice people working here. 5-star review....!
Amazing
Amazon as always. Loved the view of my room from the 41st floor.
Remarkable staff team - genuine hospitality. Location perfect, with beach access. Premier Room lounge access was really useful.
Services and Breakfast food.
Overall nice hotel. I stayed at a premium room, i was promised water view but unfortunately I didn’t get it! Room is okay, bathroom is great but bed room is tiny. Bed setting is very disturbing with 10 huge cushions all over with nowhere to place! Dinning options are excellent but if you want to get really great food order room service. Buddha Bar dinner was nice but cocktails were awful! Despite the disappointing room location this hotel is special because of its staff, i will come again just to enjoy the welcoming vibe and amazing service i got.
Best place to stay . Very good 👍 staff are very friendly and helpful
The team at this hotel are so helpful and courteous, the best service you will receive!
Excellent hotel
Amazing service, would highly recommend this hotel. The staff went out of their way to be helpful and everyone was very friendly and accommodating. The hotel is conveniently located in the marina with access to the beach via their sister hotel. Enjoyed the level 44 bar and breakfast was excellent.
Great place to stay for a relaxing getaway
Exceptional service and attention to detail. The Grosvenor House has by far been my favourite hotel to stay at in Dubai. Fantastic location, comfortable rooms and very welcoming.
Everything was perfect!! 5 star treatment!
My sister and I went for a 4 night stay for my 50th birthday treat. We loved everything about this hotel - the location, the rooms, the pool, the luxury and best of all - the staff and service! It was outstanding. The staff couldn’t do enough for us and we felt treated like royalty. I even got a bottle of wine and beautiful cake left in the room with a lovely personal card for my birthday. Lovely touches at the pool such as complimentary ice lollies, and constant topping up of water and ice. The staff escort you to your chosen sun lounger to lay your towel down. I wish I’d taken the name of the young man who worked at the front door who was so friendly and helpful in getting us taxis, opening the car doors and didn’t allow us to touch our own luggage, insisting on dealing with it. We used the shuttle bus to LRM once but we actually preferred our own hotel. LRM is nice if you prefer the beach. We could walk to the marina easily too. There is construction going on around the hotel but it wasn’t noisy and I barely noticed it. Unfortunately we didn’t go half board so we didn’t experience the restaurants but I haven’t heard one bad word about them from others. Every single staff member was friendly and courteous and extremely helpful. We didn’t want to leave. I definitely hope to be back again very soon! Thank you!!
The staff all went above and beyond to make my stay as pleasant as possible from the time I checked in until check out from the reception to concierge services and the servers in the dining room.
All good
This is an exceptional hotel, the staff and everything about it are first class.
My favourite place to stay in Dubai. Outstanding staff and beautiful hotel. Very comfortable.
Everything was superb. Staff is great. Food excellent as were the wide choices of restaurants and bars. Easy transport to biggest beach around.
Beautiful property. Excellent staff!
Excellent stay, service and property
Amaizing property right at the Dubai marina surrounded by worlds best cuisines with friendly staff
Excellent staff. Hotel property was spotless. Excellent breakfast. One of the best hotels I have every stayed at. Highly recommended.
Great place but unfortunately there are 3 HUGE construction projects across and beside the hotel. LOTS of noise during the day. I still enjoyed my stay and plan on returning in a couple of weeks.
Es un hotelaso! Lo recomiendo ampliamente… su localizacion esta excelente… los cuartos muy amplios y lujosos… el servicio y la comida muy buenos!!… este hotel deberia costar mas caro por lo que ofrece!… es una excelente opcion! Estuve muy feliz!.. lo repetiria sin pensarlo!
Amazing property!Excelent service!
Excellent in every respect. Great experience at this hotel.
Amazing staff
Beautiful hotel with an incredible staff. All so friendly and worked together seamlessly to ensure we had what we needed. I’d highly recommend.
Amazing!
Fantastic hotel absolutely faultless- the rooms, the restaurants and bars, the ambience, the service and people - I’ve visited a few hotels in Dubai but this one is by far the best.
Wonderful service
Incredible service and hugely friendly. A special note to the concierge team who went all out to sort things out for us Only negative is the Marina (like so many other areas) is going through massive construction surges so is a little bit of a building site
good stay
The construction around was really disturbing
Second stay, absolutely love this hotel - quality service ! Shame restaurants not priced more reasonably as would have dined at hotel more.
Customer service was very good.
Outstanding
Business Trip
Stayed for business so didn't spend that much time in the hotel. But the room and service was great.
Wonderful stay!
A great 3 night stay, all staff at hotel were brilliant. Special thank you to Saane at conceirge for a lot of help and also to a very nice Filipino lady at reception helping with me whilst checking in.
Room very humid, didn’t rest well.
Luxury reasonably priced
Dubai boasts the only 7 star hotel. But I can't imagine a more luxurious place to stay than the Grosvenor House. From the moment we arrived, we were treated to the most attentive and friendly staff. Two people among the many to stand out were Peter and Sharryl who went above and beyond making sure our every need was met. We loved the location on the beautiful Marina. We loved the spacious room with the most comfortable bed and spectacular view. We loved our 5 night stay and should we ever be so fortunate to return to Dubai, we would not want to stay anywhere else. Thank you Grosvenor for a most memorable stay.
Staff are extremely courteous and pay attention to every detail. You are made to feel Special by everyone. Everyone ensures your needs are met.
Grosvenor House Hotel is one of the best In Dubai. The gym and Spa in Tower 2 is amazing. I would never consider anywhere else in Dubai.
Grosvenor House, a Luxury Collection Hotel, Dubai | Hotel in Dubai | Travala.com
Brilliant location and modern beautiful hotel and staff do their utmost to help and assist with any aspect required