Grass Residences by Andrea
3.8

Poor

14 Guest reviews

3.8
Poor
14 Verified Reviews
Read all reviews
Cleanliness4.8/10
Service5.2/10
Comfort3.6/10
Condition5.0/10
Neighborhood9.0/10
Amenities5.2/10

SMDC Grass Residences, Quezon City, Philippines the. See map

Parking available
Laundry
Spa
Gym
Non-smoking
Childcare
Banquet facilities
Elevator
ATM/banking
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Hotel Description

With a stay at this condo in Quezon City (Santo Cristo), you'll be a 1-minute drive from SM North EDSA and 8 minutes from Smart Araneta Coliseum. This condo is 8 mi (12.9 km) from U.S. Embassy and 11.4 mi (18.3 km) from SM Mall of Asia. Make yourself comfortable in this air-conditioned condo, featuring a kitchenette with a full-sized refrigerator/freezer and a stovetop. There's a private balcony. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and an electric kettle, as well as a phone with free local calls. Featured amenities include laundry facilities, ATM/banking services, and an elevator. Self parking (subject to charges) is available onsite.

Hotel policies

Cash deposit required

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 4:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 1500.0 per stay
  • Cleaning fee: PHP 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 6:00 AM to 10:00 PM.
Special Instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Self parking fee: PHP 250 per night
  • Early check-in is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Facilities fee: PHP 300 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Filipino

English

Amenities

Most Popular

Parking available

Laundry

Spa

Gym

Non-smoking

Childcare

Banquet facilities

Other

Elevator

ATM/banking

Laundry facilities

Children's pool

Spa services on site

Wedding services

Number of outdoor pools - 6

Parking (limited spaces)

Self parking (surcharge)

Hotel reviews

3.8
Poor14 Verified Reviews
warning-sign.svg
Cleanliness4.8/10
Service5.2/10
Comfort3.6/10
Condition5.0/10
Neighborhood9.0/10
Amenities5.2/10
2/10
Poor
Verified traveler, 07 Jul 2022
hotel-logo-v2.pngTraveller

Worst experience

A lot of things went wrong for this booking. The owner kept us aware that we should not say we rented a unit through a website and that we would not be able to go through the main lobby to enter but rather was snuck through the back exit doorway. When we got there it wasn’t even the unit we reserved. Instead of a 2 bedroom unit that was posted we were given a studio unit. They also refused to at least give us some receipt for the deposit and expected us to rely on their word that they would return it the next day. I spoke to the owner regarding the concerns and she was very rude. Didn’t have any consideration and was pretty much making snotty comments as if I was in the wrong. I did complain to the hotels.com website and they were great, even gave me something back even if it was non-refundable. You really do pay for what you get. We ended up paying for the place but left that moment because of what we experienced and ended up in a wonderful hotel close by. Be careful for what you pay for especially through this “Andrea” account. Apparently she has more places she rents out so be careful.

4/10
Poor
Verified traveler, 01 Feb 2020
expedia-logo-v2.pngTraveller

Location is great fir shopping and dining .........

2/10
Poor
Verified traveler, 07 Jan 2020
hotel-logo-v2.pngTraveller

"The place is excellent but not the accomodation"

I paid for two rooms in 1 unit but only 1 room given. I was required to give 5k as security deposit refundable upon check out but it was promised to be transfered to my account but until now not transfered. Several txt and emails sent but no reply. Stressful!

2/10
Poor
JAMES, 10 Aug 2019
hotel-logo-v2.pngTraveller

Stay away from this host: Bad Mgmnt, Bad Unit

Stayed at the Grass Residence before & they’re great except for this one that is hosted by Andrea. The unit is unlivable, filthy, cramp, & has no standard at all. I enumerated below all the things that we complained about & unfortunately, the host is not cognizant of what a good living standard should be; she even blamed me for not giving her the opportunity to fix the following problems: For the unit improvements, the following needs to be addressed: 1. Roaches are crawling everywhere 2. No potable water to drink 3. Cigarette smell 4. Bed sheet and pillows smell like sweat 5. Bathroom sink is not draining well 6. Refrigerator is not working 7. Kitchen light is out 8. Huge uncovered water bucket in the bathroom that occupies ⅓ of the space but has no water; not sure what it is for 9. Bathroom is filthy 10. No soap, toilet paper or basic supplies & not sure what else we can discover... Below are her unedited responses: “we will change the bedsheets,i will send you a person to address your all the concern.im not in manila now. i still have 1 unit. i will arrange my other unit now.bathroom supplies and soap is not provided.huge drum inside the bathroom ia for water purpose just incase no water supply but i can remove and clean the bathroom again.sorie if uve roaches,im giving u.a unit to transfer actually.im fixing everything for your familyas i told you i cant fix it by 1 hour just give us time to fix.no intensions for bad image sir.the only problem is you”

4/10
Poor
Verified traveler, 14 Jun 2019
expedia-logo-v2.pngTraveller

The room is not clean there are cockroaches , no new bed sheets were placed, no cofee mugs , no tv as mentioned on the inlcusion , the host is 2 hours late on the time of check in and check out! shower is not working properly, curtain rock is damaged!

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