Grand Soluxe International Hotel Xi'an
8.6

Excellent

131 Guest reviews

8.6
Excellent
131 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.4/10
Comfort8.8/10
Condition8.6/10
Neighborhood9.0/10
Amenities9.0/10

177 Jiefang Road, Xi'an, China. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

A stay at Grand Soluxe International Hotel Xi'an places you in the heart of Xi'an, steps from Xi'an City Walls and 9 minutes by foot from Xī'ān Museum. This spa hotel is 1.2 mi (2 km) from Shaanxi Science and Technology Museum and 1.4 mi (2.2 km) from Air Force Medical University. Make yourself at home in one of the 287 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Unicode Support true

Professional property host/manager

Pets not allowed

Check-in from: 12:00 PM
Check-in by: 11:30 AM
Minimum check-in age: 18
Check-out by: 2:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CNY 78 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Breakfast available (surcharge)

Laundry facilities

Garden

Library

Safe-deposit box at front desk

24-hour front desk

Business center

Full-service spa

Number of restaurants - 1

Self parking (surcharge)

Number of bars/lounges - 1

Hotel reviews

8.6
Excellent131 Verified Reviews
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Cleanliness8.8/10
Service8.4/10
Comfort8.8/10
Condition8.6/10
Neighborhood9.0/10
Amenities9.0/10
10/10
Exceptional
Verified traveler, 20 Jan 2020
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I liked the location and staff were very helpful. Rooms were cleaned everyday. The service i got was excelent.

6/10
Fair
Peter, 28 Nov 2019
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Good breakfast spread.

The room itself was dark and had seen better days. The location was good, as at the time of booking the buses to the Terracotta Warriors was around the corner but this has altered. The breakfast was very good and plenty of options. In my opinion there are better hotels in Xian available with better locations and direct access from the airport via bus.

8/10
Excellent
Verified traveler, 04 Nov 2019
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Nice hotel in the middle of the shopping and dining district

10/10
Exceptional
Verified traveler, 20 Oct 2019
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Friendly staff, closed to Old Train Station, City Wall, and Bus terminal, various city buses and metro station. Beware of your surroundings because it is a major thoroughfare. A lot of pedestrians and traffic.

8/10
Excellent
Verified traveler, 05 Oct 2019
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well-managed hotel. competent staff. my second stay here. This time my window faced the busy avenue that has 24/7 bus and taxi traffic that use horns a lot. Even double glazed window would not block the noise.

8/10
Excellent
Verified traveler, 04 Oct 2019
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quiet room because the window opened onto inner courtyard.

10/10
Exceptional
Verified traveler, 23 Sep 2019
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Gorgeous hotel, quiet and great value for your money

10/10
Exceptional
martin, 20 Sep 2019
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very satisfactory indeed.... good value

nicely located, quiet**, breakfast very good, an overall very satisfactory stay indeed !!... (pool was a tad cool, which is probably why noone was in it...) **be aware we were in a deluxe room (one grade above the std), which means we were on the 15th floor, not at lower levels which may possibly be noisier. We were also located at the end of a passage too (ie quieter) PS no revolting selfish stinking smokers (detectable anyway), which, in scanning any hotel reviews for china, is my absolute number one priority ... as they tend to allow these animals to roam freely still

10/10
Exceptional
Verified traveler, 14 Sep 2019
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Good Stay, Value for Money

Easy access, just a easy 10 minutes walk from Line 4 Subway Wulukou station if without luggage. If with heavy luggage then it is a bit tedious because the road is paved with tiles which has uneven gaps. I enjoyed the breakfast with plenty of choices like fried eggs, omelettes, Rou Jia Mo, noodles, bread, buns, coffee. Though the hotel is a bit aged, the water pressure is good and air-condition is good enough for summer.

10/10
Exceptional
Yanina, 28 Aug 2019
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Great stay

Great location, great and attentive staff but be prepared for some language barrier

8/10
Excellent
Jason, 20 Aug 2019
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Good hotel in a great location.

Really great hotel, nice breakfast options, terrific location near the train station (not the bullet station, the metro) and the fantastic city walls. Shops nearby. Not very expensive for a good room.

10/10
Exceptional
Verified traveler, 23 Jul 2019
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The staff and management at this hotel are very polite and professional.

10/10
Exceptional
Verified traveler, 19 Jul 2019
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Staff was very kind. The seating area when you walk in was very nice

8/10
Excellent
Verified traveler, 06 Jul 2019
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The rooms where great with plenty of room and very clean The hotel had list of restaurants in the lifts on different floors but most of them closed down ( only two open one for breakfast and one for dinner) same with the boutique they had listed and the spa. Trying to call housekeeping for more toilet paper proved to be very difficult as well. Great location short walk to subway which made it easy to get to everywhere. It was great value for mioney would still stay here again

8/10
Excellent
Michael, 28 Jun 2019
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Very good hotel located within the city walls and right by the rail station which offers buses to the Terra-cotta Warriors. Big rooms with comfortable beds. English skills were slim among all staff. Wine/cigar bar and executive lounge were closed the entire time. When asking about different sights staff constantly tried to push organized tours. I repeatedly told them I was not interested, but they continued to try and sell over and over.

10/10
Exceptional
John, 26 Jun 2019
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xi'an

The hotel is inside the walls of the city, its easy to get around town from this area. The rooms were clean, comfortable beds, good wifi, and a friendly staff.

10/10
Exceptional
DEREK, 13 Jun 2019
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Grand Tour

Great location for catching bus to Terracotta Warriors and most of other local attractions.

8/10
Excellent
Abigail, 10 Jun 2019
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Clean and comfortable

Room was clean and had everything we needed. Some of the staff were helpful while others were not as friendly.

8/10
Excellent
Verified traveler, 05 Jun 2019
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Bathroom and carpet are pretty old and drops the quality

8/10
Excellent
Lorraine, 16 May 2019
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Hotel in a great location

The hotel was located very conveniently by the Xian train station and also close to a huge amount of restaurants and shops. The staff were efficient and helpful but i didn't find them overly friendly. No complaints though! The wifi in the room was a bit slow but it might also have just been the location of my room. The room was very spacious and very comfortable. Would definitely stay here again!

8/10
Excellent
Verified traveler, 14 May 2019
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A very nice hotel, very close to the train station and walking distance to many good restaurants and local shops.

10/10
Exceptional
Angela, 23 Apr 2019
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Fabulous hotel. Everything wonderful. Very convenient for the railway station

10/10
Exceptional
Verified traveler, 06 Apr 2019
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We had a great stay at Grand Soluxe. The location was great, 5 min walk to the metro and 5 min walk to the bus to the Terracotta Warriors Museum. There are some convenience stores nearby as well. We topped up a small fee for breakfast buffet and there was a wide selection of food for breakfast; didnt regret the top up at all. The hotel staff were pleasant and polite. We thought that we certainly got more than what we paid for at this hotel.

10/10
Exceptional
Verified traveler, 27 Mar 2019
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We really enjoyed staying there. The hotel was super nice and their breakfast was incredible. Loved it, highly recommend and we will stay there again

10/10
Exceptional
MelindaR, 24 Dec 2018
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It is a very nice hotel. The room was spacious, clean and comfortable. The bathtub is huge. The breakfast buffet was great. Both western and Chinese cuisine. It was a great price. The hotel is location is within walking distance of the old city wall. You can walk on top of it.

10/10
Exceptional
Sea, 05 Dec 2018
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good location, foods in chinese restaurant in the hotel is fabulous

8/10
Excellent
Verified traveler, 04 Dec 2018
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Lovely hotel with great facilities. Food choice is limited and there’s a problem with language and understanding from the staff but we coped. Great room and wonderful surroundings. Close to many attractions and not far from a good supermarket. Would stay here again if in China

6/10
Fair
Verified traveler, 03 Dec 2018
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A/C didn’t work - front desk told us to open a window. When we complained again they brought us a fan with no indication if the A/C would be fixed. Breakfast buffet looked absolutely wonderful but almost all of the hot food was cold/not kept warm. Concierge was friendly and very helpful. Smoke smell in hallway even though we requested nonsmoking floor due to high sensitivity.

10/10
Exceptional
Peter, 21 Nov 2018
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Excellent location, great service 😊

8/10
Excellent
Christopher, 17 Nov 2018
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Great one night stay in Xi’an

We only stayed for one night, as my wife and I were in Xi’an to see the Terracotta Warriors. Cab from train station was reasonable, and checkin was smooth. Our room was big, clean and bed was reasonably comfortable. Shower pressure was ok. The breakfast buffet was huge but we showed up 1/2 before close and they close promptly so we had to rush a bit. The noodles they make on request were great. The staff was very helpful, spoke great English and helped us get Taxis which was much appreciated. Overall, a great one night stop in a clean, safe place.

10/10
Exceptional
Verified traveler, 01 Nov 2018
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Centrally located. Except for the lousy wifi all is great. I stayed on 7th floor.

10/10
Exceptional
eddie, 29 Oct 2018
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Great location

Very convenient location, just steps away from the train station. Shopping nearby. Buffet style breakfast was awesome with a lot of choices. Staff spoke minimal English but sufficient to handle our requests.

10/10
Exceptional
Tan, 29 Sep 2018
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Value for money

Concierge staff are very helpful and polite, the information provided help us planned our trip more efficiently.

8/10
Excellent
Verified traveler, 23 Sep 2018
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Good hotel if you speak Chinese.

Very good location, next to the train station. We also found the breakfast quite delicious. Friendly staff, I cannot remember her name, but she gave us a room upgrade.

6/10
Fair
andy, 16 Sep 2018
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Nice hotel.

Nice hotel and room and room was clean and comfortable.But WiFi did not work in room and reception lobby.Meal I had for dinner was nice and good price too.But laundry was a rip off but I was desperate for clean clothes .Did the rest myself because it was so expensive.Apart from most of reception not speaking English hotel not too bad.

10/10
Exceptional
Verified traveler, 20 Aug 2018
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Good! Overall, but the air conditioner was not good enough in Summer, especially in August.

8/10
Excellent
Verified traveler, 31 Jul 2018
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good location, close to the train station, staff at the front desk speak english and is polite and available

8/10
Excellent
Gavin, 13 Jul 2018
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Beautiful room and comfortable bed

I arrived at the hotel late Friday night after a 4hr train journey from Beijing. Check in was quick and easy and the night team very helpful. My hotel room was clean and welcoming and the soft bed engulfed my travel weary form eagerly. My special requests were met without fuss and I found the staff; particularly the concierge team extremely helpful and willing to provide information, directions and instructions. I would definitely stay here again and would recommend this hotel to anyone going to Xi'an for a short trip or long stay. Special mention to Sarah.

6/10
Fair
Verified traveler, 05 May 2018
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A good hotel but poor air conditioning

We stayed in the hotel for 4 nights during late April.When we first checked in, the front desk suggested that we upgraded our room because the room we booked was at promotional rate and the room conditions might not meet our expectation. After viewing the room, we upgraded our room by paying RMB100 more per night. Even so, the room assigned to us was very hot and stuffy. Despite we complained many times, there was no improvement. Therefore, be aware that the hotel rooms may be very hot during summer (we only stayed in late April). In general, the front desk staff was quite friendly except one girl whose attitude was less desirable. I think she needs to be retrained. The hotel is very close to the Xian Railway Station and there are a lot of local restaurants. The breakfast was very good and the chefs and servers were very nice and friendly. The towels were old and in my opinion they need to be replaced.

10/10
Exceptional
Verified traveler, 23 Apr 2018
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Excellent hotel

Excellent hotel right near xian north railway and the buses that run to the warriors. You need to make sure you get a refurbished room though (I think king room from memory) as there are rooms here that havent been refurbished and are old and outdated. The updated rooms are first class and the buffet breakfast is great.

6/10
Fair
Verified traveler, 30 May 2021
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清潔感に欠け、安全性に不安あり。

清掃が行き届いておらず、机の上にホコリっぽい。セーフティボックスはあるものの固定されておらず普通に動かせる。セーフティボックスの意味無し。

10/10
Exceptional
Tanaka, 15 Jan 2020
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西安観光の拠点に良い

エアポートバス降り場、西安火車駅や地下鉄五路口駅に近く、観光の拠点としては非常に良かったです。お部屋も広く清潔。バスタブはなしの部屋でした。3泊しましたがリネンの交換はなし、タオルやその他備品の補充はあります。フロントで日本語は通じませんが翻訳機が常備されており、色々親切に教えていただけました。両替もできます。また次回の旅行でも利用させて頂きます。

10/10
Exceptional
hiro, 04 Jan 2020
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英語が使えた。 朝食はバラエティに富んで良かった。 日本人多い理由が納得した。

8/10
Excellent
Verified traveler, 31 Dec 2019
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バスタブがあると良かったです。

バスタブが無かったのが残念でした。 値段からして、まずまずのホテルだと思います。

8/10
Excellent
Sounei, 30 Dec 2019
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館内には朝食会場のレストランのほか中国料理店があり、リーズナブルな料金で西安料理を食べることができた。

10/10
Exceptional
Verified traveler, 21 Nov 2019
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室温を下げることができず、暑い思いをしました。

8/10
Excellent
Verified traveler, 13 Nov 2019
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西安火車駅の近くで大変便利でした。地下鉄の五路口駅からもすぐでした。価格からあまり期待していませんでしたが、特に不満もなくこの価格なら満足です。

10/10
Exceptional
Héctor, 05 Oct 2019
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Pasamos una muy buena estancia en el hotel, la habitación es amplia y acogedora, hay un excelente buffet, el Wi-Fi en nuestra habitación fue intermitente. El hotel está muy bien ubicado, hay estaciones del metro cercanas y también de autobús.

10/10
Exceptional
Chi, 29 Sep 2019
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서안기차역 근처에 위치하고 있어서 역근처의 버스정류장에서 출발하는 버스를 타고 병마용과 화청지를 다녀오기 좋습니다. 전철 "오로구" 역까지 10분거리라서 전철을 타고 서안북역으로 가서 화청지로 가는 고속철을 타고 왕복하기 좋고,역시 오로구역을 통해서 시내 곳곳을 다니기에 좋습니다. 객실은 이미 여러사람들이 말했듯이 좀 어둡습니다. 침대 위쪽으로 조명이 약해서 침대부분이 어둡습니다. 샤워실과 화장실 사이에 턱이 없어서 샤워를 하면 물이 화장실로 흘러서 닦아내야 해서 좀 번거롭습니다. 헤어드라이어 등등 다 있으나 1회용 면도기가 없습니다. 전체적으로 객실은 그냥 저냥 괜찮습니다. 조식은 보통입니다. 고기음식은 적으나, 채소 음식이 보기보다는 맛있습니다. 큰길가에 있음에도 불구하고 저녁에는 대체적으로 조용했습니다. 중국이 전기오토바이로 싹 바뀐후 저녁에 참 조용하네요. 직원들은 친절하며 투숙객을 불편하게 하지 않습니다. 자유여행을 해야 돼서 교통 연결이 중요한 사람들에게는 적절한 호텔이라고 생각합니다. 마지막으로, 택시를 잡는 것을 도와주셨던 콘시어지 담당자께 중국돈 부족으로 팁을 못드린것을 지금까지도 미안하다고 전하고 싶네요.

6/10
Fair
Verified traveler, 23 Sep 2019
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Unfreundliches Personal aber das Hotel selbst ist sauber und gut ausgestattet.

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