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Hotel Description
Grand Singgie Hotel is located in Tanjung Balai. Make yourself at home in one of the 102 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Cash deposit required
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows regional sanitization guidelines CHSE Certified (Indonesia)
- Property confirms they are implementing guest safety measures
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cash deposit: IDR 300000.0 per stay
We have included all charges provided to us by the property.
You need to know
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a first aid kit
Minimal age
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Gym
Smoking areas
Other
Elevator
Concierge services
Free breakfast
24-hour front desk
Designated smoking areas
Number of restaurants - 1
Free self parking
Number of coffee shops/cafes - 1
Wheelchair accessible – no
Hotel reviews
TravellerTravellergood
TravellerHotel di tengah kota Tg Balai
Check in sangat cepat. Book connecting room karena kami sekeluarga 4 orang sehingga sangat convenient. Ukuran kamar sedang. Kamar mandi dan kamar tidur bersih, hanya seprei agak kotor ada bercak2 dan kami minta ganti yang bersih. Breakfast lumayan.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Didnt like when upon arrival i was given a 50% discount on first night because i travelled by the ferry only to have it withdrawn as booking through expedia nullifies the discount and the excuse why it was given was the staff in attendance was new and inexperienced. Also in the Aero Cafe...clearly placed on each table..30% discount for a specific orderbetween happy hours of 1500 to 1800 hrs. I sat down at 17.20 to order it. At first i was denied this discount on the premise that this offer was no longer valid. Then the waiter changes his mind and says the discount is only 20%. Only when the boss himself walked in was this matter settled. On Saturday 1st Feb. I had booked for a party of 10 adults and 3 childrenfor my 1 yr old grandsons birthday Paid a deposit of 300,000rp. Come 1st Feb at 7.30...pm...no sign of my orders. After making a few calls..food arrives at 7.50. But not according to my specifications which i placed early on 30th Jan. 10 nasi goreng...only 9 arrived...10 iced tea...11 arrived...10 3 scoop ice creams...only 1( one...yes...one)arrived...I felt embarassed with my guests....next day the bill was readjusted accordingly. Buck up ...get some training done for your staff...if i ever comeback...for sure it will only be to stay...no more ordering of food...