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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
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Removed from My wishlist
Hotel Description
With a stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive in Costa Mujeres, you'll be 7.5 mi (12.1 km) from Ultramar Ferry Puerto Juárez and 8.9 mi (14.3 km) from North Beach. This upscale property is 10.3 mi (16.6 km) from Plaza 28 and 11.7 mi (18.8 km) from Cancun Underwater Museum. Make yourself at home in one of the 670 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Important information
You need to know
- Pool access available from 8 AM to 8 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and a security system
Minimal age
18
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 8 AM to 8 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and a security system
Minimal age:
18
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive in Costa Mujeres, you'll be 7.5 mi (12.1 km) from Ultramar Ferry Puerto Juárez and 8.9 mi (14.3 km) from North Beach. This upscale property is 10.3 mi (16.6 km) from Plaza 28 and 11.7 mi (18.8 km) from Cancun Underwater Museum. Make yourself at home in one of the 670 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
EarthCheck
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Important information
You need to know
- Pool access available from 8 AM to 8 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and a security system
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Coffee/tea in common areas
Laundry facilities
Arcade/game room
Garden
Free breakfast
Health club
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Wheelchair accessible parking
Number of restaurants - 8
Conference space size (feet) - 10710
Conference space size (meters) - 995
Number of meeting rooms - 12
Tennis on site
Number of outdoor pools - 3
Conference center
Outdoor tennis courts - 8
Snack bar/deli
Free self parking
Free valet parking
Number of bars/lounges - 10
Number of poolside bars - 1
Number of beach bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Free water park access
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Games
Infant/toddler toys
Concerts/live shows
Evening entertainment
Trampoline
Covered parking
Uncovered parking
Covered parking
Uncovered parking
Children's games
Children's toys
Wheelchair accessible (may have limitations)
Free beach club on site
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Lifeguard on site
Well-lit path to entrance
Stair-free path to entrance
