Very Good
949 Guest reviews
Avenida Boa Viagem, 4070, Recife, Brazil. See map
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With a stay at Grand Mercure Recife Boa Viagem in Recife (Boa Viagem), you'll be a 2-minute drive from Shopping Recife and 8 minutes from Shopping RioMar. This beach hotel is 5.8 mi (9.3 km) from San Antonio Church and 5.8 mi (9.4 km) from USA Consulate. Make yourself at home in one of the 221 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Recife? This hotel has 3660 square feet (340 square meters) of space consisting of conference space and 10 meeting rooms.
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Portuguese
English
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Elevator
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Wheelchair accessible path of travel
Number of restaurants - 1
Conference space size (feet) - 3660
Conference space size (meters) - 340
Number of meeting rooms - 10
Number of outdoor pools - 1
Snack bar/deli
Bicycle rentals on site
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Terrace
Banquet hall
Food and water bowls
Litter box
Lovely hotel in the beach Old school Brazil
Feels old and rundown
This hotel has a fancy name, but it’s not a great place to stay. We got a low price on a huge suite so we were excited. But the room was rundown, old, and stuffy, with awkward use of the space. The living room had almost no furniture, only two uncomfortable chairs. And then just empty space. It was pretty much useless, so our suite turned into a regular bedroom. We also had issues with water draining too slowly in the bathroom sink, and the hallway lights were not working.
Convenient. Could have a better choice for breakfast.
Great location right in the middle of Boa Viagem beach
The staff is very friendly !
We love to stay there cause is close to family and shopping. The beach in front is very nice and the staff is always friendly. The room views are gorgeous and breakfast is delicious, lots of regional food. The tapiocas they make are amazing.
Should have better parking space.
Really nice property, big rooms, nice ocean view. Terrible layout - small lobby, public areas all together with small bar service. Restaurant was closer at night.
Excellent staff and service, cleanliness, property condition and facilities, area around the property and the food EXTRA delicious!!!! Loved it!!!!! Extremely satisfied and definitely coming back soon!
If you want to rely on wifi forget it, this is not the place. It was affordable good location but the hotel definitely needs some work done . The painting on the wall in My bathroom (room 815) was falling apart and the smell unbearable. But again . Affordable
Old rooms, lack of cleanliness.
The location is great. The restaurant over looks the beach. I don't like to complain but there were a few things. the bed was a little bit hard and the other thing was the AC was not working well. At night I was sweating, even when it was at the lowest setting 15c.
Good property
Be aware that when you arrive at this location, the bellboy won’t help you with your bags, the parking charges you before entering the hotel and don’t fool yourself with the beach in front, walking at night there a man tried to rob us with a gun. We escaped running, thank God we were less than 50 meters away from the hotel and the man didn’t took the shot!
NOTHING
Very nice hotel
Guest from New Jersey
The hotel lobby was under renovations. The room had a beautiful view and it was spacious but it had very old furniture and the beds were terrible. The staff is very friendly but need training. The room service was very overpriced. Not a great experience for what I paid.
everything was fine bu i got disappointed because none of the outlets in my room was working and they didn’t get me another room.
Nice view of the beach, close to many restaurants. The property has very bad maintenance. The roof on the 6th floor was leaking. There was water constantly all over the main hallway. My room was also not very good.
Service was extremely helpful and caring.
Awesome stay! Staff was definitely the best part of the trip. Busy but extremely professional.
The hotel is outdated, leaks stemming from the AC in the hallways and in the rooms. rooms lack basic amenities such as a simple coffee maker. I requested service for a clogged toilet and it took over 14 hours for maintenance to show up. I wouldn’t recommend staying g in room 702.
Standard hotel, nothing special.
Standard hotel a block back from the beach. All clean generally with decent room. Breakfast area had to cope with a large number of guests so it was more like a canteen. Seemed to be popular with local families. A taxi ride away from old Recife and the sights.
A good hotel, but not well-prepared.
I know it's a high season, but that makes no excuse for the hotel to reduce their cares to the customers, especially when you paid for a premium suite for your vacation with them. Every minute counts. I arrived at the hotel at the time for check-in, but the reception told that the room is yet ready and shall be ready in about 20 minutes. So I waited at the lobby. Then later I went to the reception again, the lady said that I can wait at the pool, the room is not ready and should be OK in 40 minutes. Then I was left in the lobby unattended. During the waiting, there is no place for me to get some water, nor did anyone introduced or guided me to the "pool" they mentioned. It seemed that they assume I already knew everything about the hotel. After more than an hour of waiting, I finally got my room and also found the "pool area" they mentioned before. All services there are paid, food or drink. I was wondering why would I pay MORE money for just waiting my own premium suit and the house just take no responsibility? Not even a welcome drink for the guest to refresh and get hydrated for a little? Not a hotel that I will book again at a high season nor their premium rooms, it's just not worth the penny.
Make sure you get a refurbished room!
The refurbished rooms are very nice. The older ones not as much
Property needs urgently a renovation. They also needs to desperately change their cleaning process, we had to change rooms as the first one simply had a filthy bathroom with a bathtub that didn’t even have a drainer…
Terrible l lot my vacation reservations the United customer service was Under disgusted. I’m property report everything to the supervisor this coming Monday. And you guys gonna have to my for my lost reservation.
Not ao good
The hotel looks old (I think it’s been refurbished but my room wasn’t); needs painting, new furniture…
Great
It was great
Great customer service, rates, location
Everything is Great! Location service food and Professionalism of all employees. Next visit I’ll be staying here again.
Nice area, amazing staff
Great customer service.
Apartamento ainda em processo de retrofit, faltando acabamentos, restante do hotel não há oque reclamar, ótimos funcionários, limpeza excelente e café da manhã muito bom.
This hotel is very clean. Staff is friendly and ready to please. Great location and good breakfast
Comfortable Stay
It was one night but it was great!!! From friendly staff members to clean and comfortable room. Breakfast was good, great location and the hotel follow the hygiene procedures, a peace of mind when you stay in hotel during the pandemic.
Everything fulfilled my expectations. They go above and beyond.
Nice view of the beach and ocean. Good breakfast. Friendly staff.
Biz trip, 2 days
Stayed for 3 nights, clean modern functional. Good location, okay breakfast.
Hotel was dirty and very outdated. Restaurant was horrible and we had to walk out. We couldn't order from this restaurant. Didn't feel safe to eat there.
Our view was fantastic. I had seen reviews that said the rooms needed to be updated but everything was great about our room. Clean, comfortable with nice beds. The staff was very friendly. The restaurant was very good and we enjoyed the breakfast and the fantastic views from our table. I’m from the US and didn’t have problems with my limited Portuguese even though I’ve been studying for almost 5 years. Everyone was easy to communicate with. The beach was absolutely beautiful and fun to watch. We can’t wait to return!
Great location! Great views from the rooms. Food was very good
Hotel is not at the Mercure standard. I understand it is under renovation and has been taken over just recently, but this should be pointed out clearly at the web side
There was nothing not to like there. The view is gorgeous and the people very nice and helpful . I highly recommend it to anyone who needs somthing a little different.
Everything was good staff, food and cleanliness!!! Good location!
Room was not clean very outdated Breakfast buffet was excellent
Great place!
Nice, comfortable spacious hotel and room. Ocean views. Awesome breakfast buffet overlooking the beach/ocean.
Great location, needs upgrading, and renovation, gym and food facilities particularly
Nice hotel helpful staff Good breakfast great location Good bar staff
the staff was very nice. but the hotel structure was awful, scratchy old furniture, dirty room and unpleasant smell, I’m very unsatisfied with my accommodation
Great......................................... Super service
Great views, ocean front location, near Shopping Recife mall.
Nice hotel and staff, but have extra cost to park car
The facilities is old and is not very clean. I believe it was amazing 10 years ago. The breakfast is very good.
Tired looking hotel, not a 4*
We came here for a bit of luxury, let me tell you..............This is not a 4 star hotel, it is about 15 years out of date, desperate need of modernisation. The decor is extremely dated and seems to be fraying at the edges, the pool looked unclean, the gym was old, lacked equipment with anything there straight from the 90's. AC units need to be updated to a modern unit for better circulation and temperature control. Bathroom plumbing wasn't great, constantly leaking after showering or using the toilet. Hotel is known for an excellent breakfast but was met with a mediocre buffet. Do not waste your money if you're expecting luxury, however, if there's a deal and you're looking for an average place to sleep, this place will do, the beds were fine and the rooms were clean.
Amazing breakfast
I enjoyed it, the only down side is that the beach across the street is dirty and unattractive. I didn't see beautiful people. The stuff was wonderful and the breakfast absolutely amazing out of thus world.
good food /location
Comfortable and quiet room. Right across the street from the beach. Close to airport and shopping. Great food and selection at morning buffet, included in stay. Only drawback I experienced was spotty and weak WiFi in room.
Needs a big facelift
The hotel is really run down and the wifi connection is extremely slow. It is well located next to the beach, so there is a good view to wake up to.
Nice hotel in Recife
Nice hotel close to the Beach, big room, clean, good staff.
Nice hotel on the beach.
Great stay. Everyone very helpful. Breakfast excellent. Look for the new update rooms.
predio antigo, nao tinha manta nem edredom para o frio !
Mycket trevlig hotel ,plats. Nära till allt. Framför strand
Excelência no atendimento.
Ótima localização, quartos amplos, limpeza excelente. Ótimo café da manhã. Funcionários muito educados e prestativos. O Xodó, mascote do hotel, é um show a parte.
Hotel limpo com excelente localização e café da manhã
Simplesmente Show ❤️
Sem comentários o hotel é show, destaque para todos os funcionários, em especial Suane, Flavio, Rafael, Francisco, Roberto, Gradma, Natanael …. Gratidão a toda equipe que faz o Gran Mercure Boa Viagem🌹
sensacional!
maravilhoso!
Bis bis bis....
O hotel e perfeito, principalmente a vista do cafe da mar beira mar amei e retirnarei
GOLPE
Excelente
Muito Boa
Não atende as expectativas
Para quem procura curtir somente a praia de boa viagem sem observar as acomodações do hotel, até seria válido. mas o hotel é muito velho, elevadores sempre com problemas, os cartões de acesso não funcionam adequadamente nos elevadores, faltam atendentes na recepção, faltam local de espera na recepção, não tem nenhum sofá. Resumindo não recomendo.
Atendimento excelente, ótimo café da manhã e localização nobre e segura
Hotel muito bom
Hotel muito bom, com café da manhã muito bom e variado. Quartos limpos. Boa localização. Ponto negativo é não ter estacionamento próprio. O estacionamento é pago.
Horrível muito infração e todos os quartos Muita goteira pelo corredor Espelhos embaçados de tando umidade
Muita tecnologia!
Conforto, tecnologia de ponta! Nunca vivenciei algo assim !!!!! Cenas de Spa, terapia de cores, essências, wow!
Banheiro
Não tem suporte de apoio para banho.
ótimo hotel
muito boa a estadia e o atendimento especial
Atendimento Bom, Quarto precisa reformar!
O Atendimento muito bom, localização excelente, mas o quarto precisa de reforma urgente, paredes com bolha de umidade e ar condicionado que não regula temperatura!! Passado muito frio!!
Hotel antigo e depreciado demais, vende como se fosse grand Mercure mas na verdade nao passa de um small Mercure
Estadia muito abaixo do esperado.
O quarto era velho, cama ruim, travesseiro murcho e baixo. Ar condicionado não funcionou corretamente. Café da manhã e piscina como excelente destaque, além da ótima localização.
Boa opção em Boa Viagem e pode melhorar.
Hotel em reforma parcial. Localização fantastica, café da manhã otimo. Boa qualidade de sono, boa ducha. Staff gentil, com a surpresa do Xodó, um cão simpatico adotado pelo hotel. Pontos negativos: manutencão precária, iluminação do quarto precaria, falta limpeza nas janelas do quarto. estava tao suja que impedia aproveitar a vista parcial do mar.
Ótimas instalações e excelente atendimento por todos os funcionários desde recepção ao restaurante. Café da manhã muito bom e garçons muito atenciosos.
Experiência perfeita
Tudo perfeito
Tudo maravilhoso
Hotel sensacional
Esperava mais.
Hotel antigo, com móveis de espera na recepção muito pouco confortáveis, check in foi demorado, meu banheiro vazava agua do box pro chão (inundava tudo) - tentaram resolver 3x sem sucesso, caiu o porta papel higiênico, faltou queijo coalho e ovo no café da manhã. Enfim, um está dia razoável para ruim. Vista maravilhosa, funcionários muito atenciosos e café da manhã farto.
Ótima localização.
Hotel bem localizado, mas necessitando de uma reforma, especialmente nos banheiros. O banheiro todo pintado, inclusive os azulejos e a banheira para disfarçar o estado antigo. Café da manhã farto, mas sem muitas alternativas.
Férias Nov24
Ótima localização Super atendimento Super café da manhã panorâmico Pessoas felizes em seus cargos Nota 100 pelo anfitrião canino Ótimo quarto, confortável
Hotel com pessima manutenção. Primeiro quarto com vazamento do ar condicionado. Segundo quarto com vazamento no vaso sanitário, terceiro quarto com cheiro a mofo. Fomos acomodados apenas na quarta tentativa. O outro quarto da reserva estava com teto mofado. Corredores com água pingando do forro.
Suite “Nota 10”
Experiência ímpar, suite “tecnológica”, ambiente acolhedor.
O hotel ficou esquecido no tempo! Precisa de reformas.
Recife é show
Correu tudo dentro do esperado.
Boa Estadia
Boa Estadia
Maravilhoso
Foi tudo muito bom. Ótima localização, apto com vista para a praia. Limpeza em dia e organização impecável. O restaurante também é muito bom, com muitas opções regionais e clássicas, alem de variado cardápio de drinks, vinhos e cervejas. Ótimo atendimento, recepcionistas muito atenciosos e dispostos a ajudar.
Quarto antigo, ar condicionado nao funcionou, cama desconfortável.
Péssima
Hotel está precisando de uma grande reforma!! Quarto muito velho!! Ar condicionado não gelou à noite toda,móveis e armários antigos,toalhas e jogos de cama já bem surrados.
Inacreditável o estado de conservação deste hotel, que pertence a uma grande rede. Áreas comuns e quartos pavorosos. Para ter ideia, senti nojo das condições da cama, roupas de cama e banho. Pedi um sanduíche que deveriam ter vergonha de servir para um hóspede. Tive que devolver. Lamentável. Ponto positivo o atendimento do pessoal da recepção.
Precisa urgente de revisão no sistema de ar condicionado
Excelente
Excelente hotel. Quarto espetacular com uma vista linda, espaçoso, banho perfeito, serviço de quarto 24h, muito limpo, café da manhã maravilhoso. Perto de tudo.
Hotel de rede com a grude GRAND Mercure não pode parecer um quarto de hotel barato de beira de estrada com mobília, mofo e ar condicionado da década de 80 ….. precisa de uma reforma geral pra ontem! A vista e o café da manhã são bons!
Uito bem localizado na Praia Boa Viagem, ótimo atendimento Samuel e Dagmar
Grand Mercure Recife Boa Viagem | Hotel in Recife | Travala.com
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