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Grand Mercure Hanoi
9 CAT LINH, Hanoi, Vietnam
Most Popular
Other
9 CAT LINH, Hanoi, Vietnam
Hotel Description
With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 14 minutes by foot from Ho Chi Minh Mausoleum. This luxury hotel is 1.6 mi (2.6 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.7 km) from Hoan Kiem Lake. Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, bidets, and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 4133 square feet (384 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
15
Optional fees
- Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
- Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Vietnamese
Korean
Japanese
English
Chinese (Mandarin)
French
Amenities
Description
9 CAT LINH, Hanoi, Vietnam. See map
Hotel Description
With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a 6-minute walk from Temple of Literature and 14 minutes by foot from Ho Chi Minh Mausoleum. This luxury hotel is 1.6 mi (2.6 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.7 km) from Hoan Kiem Lake. Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, bidets, and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 4133 square feet (384 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Essential workers only - NO
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
- Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Vietnamese
Korean
Japanese
English
Chinese (Mandarin)
French
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Airport transportation (surcharge)
Conference space
Fireplace in lobby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Wedding services
Pool umbrellas
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 2
24-hour business center
Conference space size (feet) - 4133
Conference space size (meters) - 384
Number of meeting rooms - 3
Number of outdoor pools - 1
Conference center
Snack bar/deli
Parking (limited spaces)
Free self parking
Computer station
Number of bars/lounges - 2
Number of poolside bars - 1
Free pool cabanas
Pool sun loungers
24-hour fitness facilities
Water dispenser
Lockers available
Ballroom
Banquet hall
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Lifeguard on site
Hospital bed available
Fence around pool
Vegetarian breakfast available
Organic food
Humane animal treatment
Guest education on local ecosystems and culture
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only