Grand Jatra Hotel Pekanbaru

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A stay at Grand Jatra Hotel Pekanbaru places you in the heart of Pekanbaru, steps from Pekan Baru Mall and 11 minutes by foot from Senapelan Tunjuk Ajar Integritas Park. This family-friendly hotel is 1 mi (1.5 km) from Great Mosque of An-Nur and 1.9 mi (3 km) from Riau University. Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Minimal age

17

Optional fees

• Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian