Grand Hyatt Shenzhen

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Located in Shenzhen (Luohu), Grand Hyatt Shenzhen is within a 5-minute drive of The MixC Shopping Mall and Dongmen Pedestrian Street. This luxury hotel is 1.1 mi (1.8 km) from Luohu Port and 1.6 mi (2.5 km) from Huaqiangbei. Make yourself at home in one of the 471 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property requires guests to wear swimming caps while in the pool.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CNY 218 per person
• Airport shuttle fee: CNY 700 per vehicle (one-way)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CNY 408 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)