Gran Hotel Las Fuentes
8.4

Excellent

197 Guest reviews

8.4
Excellent
197 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.4/10
Comfort8.4/10
Condition8.2/10
location5.0/10
Neighborhood8.4/10
Amenities8.2/10

Carretera Nacional KM. 227, Ciudad Victoria, Mexico, United Mexican States. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
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Hotel Description

Located in Ciudad Victoria, Gran Hotel Las Fuentes is within a 5-minute drive of La Loma Park and Tamaulipas University. This hotel is 1.4 mi (2.3 km) from Tamaulipas Natural History Museum and 2.8 mi (4.5 km) from Centro Cultural Tamaulipas. Make yourself at home in one of the 103 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Car required

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Children may not be eligible for complimentary breakfast.
  • A car is required for transportation to and from this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Other

Laundry facilities

Free breakfast

Children's pool

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Number of restaurants - 1

Number of meeting rooms - 1

Number of outdoor pools - 2

Outdoor tennis courts - 2

Snack bar/deli

Free self parking

Number of bars/lounges - 1

Number of poolside bars - 2

24-hour fitness facilities

24-hour health club

Banquet hall

Wheelchair accessible – no

Well-lit path to entrance

Hotel reviews

8.4
Excellent197 Verified Reviews
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Cleanliness8.4/10
Service8.4/10
Comfort8.4/10
Condition8.2/10
location5.0/10
Neighborhood8.4/10
Amenities8.2/10
2/10
Poor
Manuel, 29 Mar 2025
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The most Horrible Hotel Experience of my Life

This hotel is a joke. Save yourself a headache and don't stay here. They "sold" and cancelled my reservation just because. The front desk representative Diego was extremely rude. He gave me the key to a dirty room to go check if I wanted to stay there. Of course we weren't going to stay in a used & dirty room witn trash, no made beds and no towels. When customer service called him he simply ignored the call. Thankfully hotels.com was able to relocate me to a different hotel. Which was a horrible experience to go back to the city center at night with my whole familiy. The following day since I had to go back to a event I realized they had done the same to several other paid reservations. They're just a money hungry hotel and will give out rooms to whoever shows up first. I WOULD NEVER RECOMMEND THIS HOTEL TO ANYONE.

10/10
Exceptional
Verified traveler, 24 Jan 2025
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The entire staff was wonderful.

8/10
Excellent
Linda, 29 Sep 2023
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Breakfast was excellent

10/10
Exceptional
Gerardo, 25 Aug 2023
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Im definitely come back, I loved it!

2/10
Poor
Abraham, 02 Aug 2023
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From saturday around 10:00 pm thru sunday light went off just in the hotel area so no a/c and complaint to the front desk and they inly answer was we are checking on it. But they did not offer nothing on behalf the situation

10/10
Exceptional
Maria, 22 Jul 2023
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Good hotel

10/10
Exceptional
Jose, 19 Mar 2023
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It is a very beautiful place. Very clean and quiet and the staff is very accommodating. The pool bar staff were the best. Very friendly and even remembered our names. The best drinks we ever had. Hands down. Will be staying here again.

10/10
Exceptional
Lorena, 27 Feb 2023
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My children had fun in the pool and playground.

8/10
Excellent
Mercedes, 18 Jan 2022
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It was very pleasant

10/10
Exceptional
AManda, 04 Feb 2021
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Best breakfast ever

We were welcomed very cheerfully, all covid sanitation measures were seen and viewed correct. The room was great. The restaurant was the Star. The breakfast was incredible. Looking forward to another stay just to have the breakfast Buffett.

10/10
Exceptional
Catherine, 01 Jul 2020
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Paradise in Ciudad Victoria!

This is a wonderful hotel and pet friendly, which was a crucial decision in choosing this location. I wish I could have stayed a day or two more to enjoy all their benefits.

8/10
Excellent
Boris, 29 Feb 2020
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This is an older property, was probably the place in its hey day. Out of the way abit, does have a restaurant, the food is good! Breakfast is awesome! the staff are helpful and so happy!

10/10
Exceptional
Barry, 12 Feb 2020
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Great Breakfast quiet location I have stayed here before and I will stay here again

10/10
Exceptional
Angel, 27 Nov 2019
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very peaceful and secure. Restaurant has very authentic food

10/10
Exceptional
Verified traveler, 08 Aug 2019
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Very comfy beds, clean and the stuff took care of us in an excellent manner.

8/10
Excellent
Robert, 03 Jan 2018
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Decent older hotel, very helpful staff, excellent buffet breakfast.

8/10
Excellent
gerr, 27 Oct 2017
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Quiet and relaxing Resort.

I enjoyed my short stay. The restaurant was excellent and the complementary breakfast was superior. The resort architecture is definitely dated but that made it more interesting for me. Well worth the experience. Had to exercise my limited knowledge of Spanish, but everyone was helpful

6/10
Fair
Michael, 24 Nov 2011
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No Dogs Allowed

This hotel used to be the only hotel in Cuidad Victoria that allowed pets. Unfortunately they have new owners that do not continue this policy. Too bad, because otherwise it's a fine hotel.

2/10
Poor
Verified traveler, 10 Nov 2011
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Las Mission Feuntes-LIARS

I admit that my overall rating of this hotel is somewhat colored by one experience there. Specifically, this hotel advertises in their website that they are pet friendly. As I was travelling with 2 dogs, I made a reservation based on this factor alone. Upon arrival, I was informed that the dogs could not stay in the room. I pulled up their website on my computer and showed them where they advertised as pet friendly. Initially, they denied this was their website, but after much back and forth admitted that it was their site, but the dogs still could not stay. I was furious and the dogs spent an unhappy night in the truck. Needless to say, this is NOT a pet friendly hotel. In fact, they are not even a people friendly hotel. My advice; avoid Las Mission as if they had the plague. The rooms were small and rather spartan. The food in the restaurant was mediocore. The staff was unfriendly and not helpful. Even without the dog experience, I would not stay their again. I give this one 2 thumbs down!!!

10/10
Exceptional
Rosa Edith, 08 Apr 2025
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No querían respetar mi reservación

Todo bien solo que la reservación no aparecía en su sistema con mi número de itinerario ni con nombre, apareció hasta que hablé a servicio al cliente de hoteles.com y después de 3 llamadas me resolvieron y ya apareció mi reserva en su sistema.

8/10
Excellent
Fabiola, 06 Apr 2025
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Sin comentarios

4/10
Poor
Diego, 17 Mar 2025
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Mi cuarto no funcionaba el aire y estaba muy caliente no me quisieron cambiar habitación

10/10
Exceptional
Richat, 10 Mar 2025
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Buen

10/10
Exceptional
Richat, 10 Mar 2025
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Bien

10/10
Exceptional
Richat, 08 Mar 2025
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Bien

10/10
Exceptional
Richat, 06 Mar 2025
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Muy agusto

8/10
Excellent
carlos, 02 Mar 2025
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buen lugar

10/10
Exceptional
Alejandro, 18 Feb 2025
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Excelente lugar

8/10
Excellent
Juana Minerva, 14 Feb 2025
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Tasa de baño y caja de seguridad averiadas

8/10
Excellent
jesus romeo, 22 Dec 2023
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Buen hotel, distribución regular

Buen hotel, pero los 3 días que me hospede hubo evento, por lo tanto el hotel estuvo lleno y las habitaciones están hechas de tal manera que todo lo que el huésped contiguo hace se escucha muy fuerte, fue mala suerte que los 3 días me tocaran vecinos escandalosos, para mí no es adecuado para viajar en familia

10/10
Exceptional
Astrid Esther, 07 Dec 2023
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Muy bonito

2/10
Poor
Verified traveler, 05 Dec 2023
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Cobro doble, no respetan la aplicacion

Mala atencion en recepcion, dudaban de mi reservacion y querian cobrarme doble

10/10
Exceptional
Jesus Alejandro, 05 Dec 2023
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El lugar está muy bien

6/10
Fair
MIRIAM, 04 Dec 2023
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cuartos con falta de actualización deben retirar alfombras que ya no estan en buenas condiciones y tiene mal olor

10/10
Exceptional
JAIR, 03 Dec 2023
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OPINION

Excelente servicio

10/10
Exceptional
Melina, 02 Dec 2023
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Comida super rica, buenas habitaciones

6/10
Fair
Luis Carlos, 30 Nov 2023
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la alberca no estaba en servicio, los baños no tienen ventilación, el lugar es agradable

10/10
Exceptional
Blanca, 31 Oct 2023
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EL SERVICIO DEL RESTAURANTE POR LA MAÑANA ES DEFICIENTE Y NO MUY ACCESIBLES LOS MESEROS ESPERE 1 TAZA POR UN CAFE POR QUE NO HABIA LIMPIAAS TERMINE TOMANDO OTRA COSA. PERO ERA MUY BUENO SU SERVICIO DE RESTAURANTE ANTES

10/10
Exceptional
Cinthya, 30 Oct 2023
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Buen servicio.

8/10
Excellent
Blanca, 25 Oct 2023
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LO UNICO ES QUE EN LA MAÑNA TENIA QUE SUBIR MI EQUIPO DE TRABAJO LAPTP Y MALETIN TUVE QUE CAMINAR HASTA LA SALIDA EN TACONES FGUE MUY INCOMODO POR QUE PEDI UN TRASPORTE POR APP Y NO LO DEJARON INGRESAR YA QUE SEGUN ELLOS NO DEJAN ENTRAR NINGUN TRANSPORTE SOLO EL TAXI QUE ELLOS TIENEN EL CUAL ME COBRABA MUY CARO

8/10
Excellent
ALFREDO LOZADA, 25 Oct 2023
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excelente hotel si vas a disfrutar de las albercas y las amenidades. su ubicacion no es la mejor pero cumple con las caracteristicas de un ben hotel

6/10
Fair
Verified traveler, 25 Oct 2023
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Mejoras

La alfombra de los pasillos de las habitaciones muy fea, y las habitaciones hay que usar escalones, restaurant en remodelación y que no se podía usar la alberca

4/10
Poor
Victor manuel Gonzalez, 24 Oct 2023
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Bien

10/10
Exceptional
marissa, 09 Oct 2023
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Buenas instalaciones habitaciones agradables

10/10
Exceptional
guadalupe, 22 Sep 2023
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Muy confortable

10/10
Exceptional
Irma Antonia bocanegra, 11 Sep 2023
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Es un hotel muy grande y bonito, rodeado de vegetación y hermosos paisajes de la sierra madre oriental, me encanta hospedarme, cuando visito la capital del estado, el personal muy amable, la atención en el restaurante excelente.

10/10
Exceptional
veronica b, 31 Aug 2023
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Excelente todo

10/10
Exceptional
Hector, 27 Aug 2023
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Todo muy bien!!

10/10
Exceptional
cesar, 22 Aug 2023
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Excelente servicio en el restaurante y muy rico el bufete del almuerzo

8/10
Excellent
Nelly, 21 Aug 2023
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Me gustó la tranquilidad, la ubicación y las instalaciones en lo general están bien, aún que se ven un poco descuidadas, hubo detalles de limpieza al llegar a la habitación pero nada impactante. El sazón de los restaurantes me gusto muuucho. Sin duda regresare.

10/10
Exceptional
JoS, 20 Aug 2023
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Todo bien solo les fallo un poco el agua caliente

2/10
Poor
María, 13 Aug 2023
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El personal, te acosa de forma impresionante, te busca el personal con todo y guardia, llaman a las habitaciones todo el tiempo MUY INSATISFECHA Y MUY INCONFORME

10/10
Exceptional
karla, 27 Jul 2023
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..

6/10
Fair
Juan, 13 Jul 2023
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Exelente

10/10
Exceptional
Huasteco, 30 Jun 2023
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Excelentes instalaciones y personal muy atento.

10/10
Exceptional
JOSE ANGEL, 26 Apr 2023
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dias nublados

Fue una buena experiencia. Aunque esperabamos esos dias para aprovechar la alberca y las comodidades del lugar, todos los dias estuvieron con nubosidad y lloviendo.

10/10
Exceptional
Arturo, 21 Apr 2023
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La limpieza, su personal, servicio, alimentos, todo muy bien

10/10
Exceptional
Aida, 18 Apr 2023
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Bella estancia aqui

10/10
Exceptional
MARCO ANTONIO, 22 Mar 2023
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HICIMOS LA RESERVACIÓN POR CORREO ELECTRONICO Y HORAS DESPUES QUE LLEGAMOS, TODO ESTABA LISTO. FELICIDADES

8/10
Excellent
JoS, 22 Mar 2023
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Tiene amenidades como alberca de gran tamaño y espacios verdes amplios

10/10
Exceptional
Hector, 21 Mar 2023
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Excelente atencion, localizacion limpieza

10/10
Exceptional
Eliud, 19 Mar 2023
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S

10/10
Exceptional
Raúl, 17 Mar 2023
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Todo bien

2/10
Poor
GERARDO MARTIN, 12 Mar 2023
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Nos dieron una habitación pésima, no funcionaba el control de la televisión y recepción nos dijeron que la tele era manual que el control que se tenía era solo de adorno, no había internet, ese día había evento en su salón y las habitaciones para los huéspedes frecuentes como uno se las dan a los que tienen fiesta ese fin que van solo por una noche

10/10
Exceptional
Karina, 12 Mar 2023
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Ambiente familiar

10/10
Exceptional
Hector, 11 Mar 2023
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La calidad por el precio!!! Gracias

10/10
Exceptional
jesus, 06 Mar 2023
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maravillos fin de semana

increible

10/10
Exceptional
Abigail, 03 Mar 2023
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El Hotel precioso, limpio y su personal amable.

10/10
Exceptional
Armando, 21 Feb 2023
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Es muy tranquilo y agradable la zona

10/10
Exceptional
Pepe, 10 Feb 2023
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El servicio de las señoritas de recepcion es muy calido y son muy serviciales, las habitaciones comodas

10/10
Exceptional
Pepe, 18 Jan 2023
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Se ven un poco abandonadas las canchas de tenis todo lo demas esta excelente

8/10
Excellent
Jorge, 25 Dec 2022
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Muy bonito lugar

10/10
Exceptional
Josué, 16 Dec 2022
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Bonita

8/10
Excellent
Juan Antonio, 15 Dec 2022
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Excelente servicio

10/10
Exceptional
efren suarez, 13 Dec 2022
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Muy amplio y está cómodo sus albercas están limpias

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