Glacier Hotel and Spa

9.2

Wonderful

63 Guest reviews

9.2

Wonderful

63 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service9.4/10

Comfort9.4/10

Condition8.8/10

location10/10

Neighborhood9.4/10

Amenities7.0/10

This hotel is now foreclosed by the bank

Mothballed, no elevator or staff. Kitchen and bar shuttered. I did not register and found somewhere else. To his credit the manager gave me a full cash refund. Pity, as I have stayed there several times and if it reopens I would reconsider

Good

The hotel is not as advertised on Expedia. We got there and learnt that breakfast was not included, even though it says that it is on Expedia. We also saw that they have closed their kitchen and turned the bar into an art sale space so there isn’t a cozy place to hang out or eat at the hotel. We got a junior suite so that we could take a bath after a long trek around the Annapurna circuit but the tub stopper didn’t work so it wouldn’t hold water. The elevator was also out of commission. On the positive side, the staff were friendly and the room was clean. Overall, this is more of a glorified tea house rather than a hotel and definitely not worth over $100USD per night

Sweet space directly across the road from the lake. clean rooms. lovely service. we stayed during low season and imagine that during high season it is even better.

Everything was perfect But i requested a birthday cake for my wife and management said they would arrange it but till the day we left. No one responded nor tried to arrange it and front desk didnt even know about it. Communication was horrible.

Good hotel with lake views but ok service

The hotel’s location was its biggest selling point. It immediately overlooked the lake and had nice views. The kitchen staff were not great and got our food orders wrong twice.

Our payment was supposed to be refunded and still hasn’t been processed even after more than a month. The elevator did not work and our rooms were on the fifth floor. There are no rooms below the third floor. It turns out that they had a generator that could operate the elevator, and just didn’t want to turn it on. my room was fine and the decoration was cute, but my friend’s room had mosquitoes, and the screen was torn in the windows. There is no spa on the property. We were told that the power was out for the whole neighborhood, but the restaurant next-door had power, so that’s hard to believe. The front desk staff were very kind and as helpful as they could be under the circumstances. The bed was comfortable and the shower was fine with hot water. They provided drinkable water. It really was the elevator issue that made this impossible. I am unable to do that many staircases on a good day, and certainly not for vacation, so we had to move hotels.

Staff were lovely and so helpful. That said, Spa was closed for repairs. Bath tub leaked from underneath and pooled in bathroom floor. Elevator didn't work half the time. Breakfast was a very limited ala carte menu. Bar didnt have proper change.

The staff were very friendly and helpful. Hotel was convenient to all activities. The buffet breakfast that was included was delicious. The rooms were spacious with comfortable beds. We had a wonderful time here! The owner upgraded us to a honeymoon suite and took us to the airport . Would definitely recommend this hotel to others!!

Nice place to stay, although the spa wasn’t operating.

This boutique hotel is super comfy, has large quiet rooms and even a bath tub! Love the furnishings and the location.

Kudos to all the staff here, especially Mr Sunil the manager, Sushmita & Pushpa at reception, Sharmila and also Shyam who served us at breakfast (awesome brekkie here) with warmth and smiles during our week stay. They are professional and always proactive, we even got an upgrade into the Honeymoon suite and deluxe room and we felt completely safe and immensely enjoyed this quaint, beautiful hotel with the lovely rooftop views of the lake and mountains within a strategic location. Only the hot water was a bit fiddly but no other complaints. Previously we stayed at Temple Tree but the experience this time at Glacier was far superior. Keep it up!

Nice down to earth comfortable hotel in an convenient location.

Oasis in Pokhara

Glacier was wonderful! From the location (perfect! Lakeside with a mountain view, walkable to restaurants and shop) to cleanliness to the kindness of the staff, management, and owner, I could not have asked for a better stay. My original trekking booking fell through, and Rajendra helped me quickly and easily arrange a new booking. A/C, wifi, and water pressure were all great too!

Stayed here a few times, still excellent, the 6th floor terrace has a balcony with a good view. clean friendly competant staff and good amenities. I will come back

It was a pleasure staying there. Would highly recommend to travellers.

Great location, beautiful rooms, friendly and helpful staff

Great hotel

Great place , great location, very friendly staff , clean, great views, can,t go wrong

Amazing views!

I think this is the best spot in Pokhara! A few blocks away from the most touristy area, amazing views, the rooftop is fantastic, the service is great. Wifi mainly only worked downstairs - we had a 5th floor room. But, hey... we could all do with a little less phone time.

I was greeted very pleasantly by owner and staff. The hotel is well located in front of the lake with great access to everything Pokhara has to offer. Great restaurant on the ground floor. Would highly recommend this hotel to all travelers and trekkers

We booked one of the hotel's trips to see the sunrise and fishtail mountain. The owner of the hotel actually took us and we saw the Annapurna mountain range at sunrise where normal tourists do not go. It was a fabulous trip and the manager could not do enough for us.

Awesome

Glacier Hotel was the ideal place for our two week stay in Pokhara. It is clean,comfortable and is staffed by the kindest people I have ever met. Our whirlpool bath was awesome and the morning breakfasts on the terrace overlooking Lake Phewa were so so amazing. I cannot say enough nice about these facilities and people

Super

Amazingly lovely place to stay Lakeside in Pokhara. We were welcomed warmly and treated royally by the kindest, friendliest people ever. Our room is so comfortable with great views of Annapurna Mtns.

Super hotel in great location

This lakeside hotel offers great balcony views and a very comgortabke stay in a spacious room and good breakfast is offeted on the morning . Great for vegetarians. Highly recomnended!

ideal location pretty hotel

Pretty hotel with excellent service and food choice.

We loved the Glacier Hotel! We stayed at four different hotels in Pokhara and this was by far our favorite. Great location, friendly staff, excellent restaurant and bar and the rooms were clean, modern and comfortable. Will definitely be staying there on our next visit.

Unique, comfortable stay before and after trek

We stayed at Glacier before and after our trek. We had a great experience with the room, the restaurant/bar, the location, and last but not least, the staff. The hotel and the rooms have a unique design. Everything seems new and clean. We got a free upgrade, which meant our room came with a jet bathtub. The restaurant/bar were great for the included breakfast, a happy hour drink and snack, and dinner (yes, we spent a lot of time there). The location was in the middle of the main drag by the lake, near to many shops and restaurants. Finally, the staff at the front desk, in the restaurant/bar, and in housekeeping were all superb. Overall, a great value.

Comfortable and contemporary. It gets 90% of the way to western boutique hotel standards, which for Nepal is outstanding. Great decor, friendly staff, modern facilities. We rejuvenated here. The bellhops and waitstaff can be a little overattentive, and the bathrooms need a proper shower curtain and a vent rather than just a huge window. Shower was western and piping hot. Restaurant & free breakfast are good but nothing amazing. Lakeside rooms have a great view but are noisier until traffic dies down around 10pm.

Lovely hotel

Really nice hotel in Pokhara, staff great.

Beautiful Hotel with totally helpful, happy staff

We booked this hotel over Christmas 2017 as we wanted comfort away from home!! The owner and their staff did EVERYTHING they could to help us celebrate our holiday! Although the price was considerably higher than other hotels in the area, it is beautifully built with natural stone and timber, laid out well, the rooms have balconies (We could see the Snow Capped mountains a few times), had a huge jacuzzi tub which was a real treat after days of hiking or touring around the many sites... Great Quiet location but step out the front door (where there is an awesome Cafe with great coffee - they would even bring to our room) and there are restaurants and shops and across from the Lake! Great view and very nice breakfast - made to order (and Buffet) and the Staff were amazing and ALWAYS there for our every need. For our holiday we made the best choice.... this staff will do anything to accommodate your every need and the location was perfect! You will not be disappointed! Thanks Glacier Hotel for making our Christmas special.

Very luxurious hotel

Beautiful hotel with great staff and very comfortable rooms

Nice location

Staff was very helpful rooms are clean location is the best nice terrace on the top floor overlooking the lagoon , Resturant at ground floor and breakfast on the first floor is amazing Bar tender in the restaurant was very good

Top notch service hotel with amazing views

Wonderful customer service, fantastic breakfast buffet and made to order eggs and omelets (which is included with the room), huge terraces with lake and mountain views and free hotel shuttle to the airport and even to local destinations.

Room, view, and staff were fantastic. Happy and quick to response to any requests we made. Breakfasts were delicious! After some very long days in the hectic markets, coming to Glacier at the end of the day was such a treat. A little bit loud but it is on the main street. Bed was SO comfortable it was hard to get out of it!

Great Location

Perfect location for walking around town, central to everything but still quiet. Surrounded by shopping and restaurants.

Great Stay & lovely hotel

it was more than satisfying

Great location, convenient

Great location. Lack cleanliness in the wash basin and toilet.

Charming Gem

Beautiful comfort in the mist of all the hustle and bustle.

Well managed hotel

A well-managed and maintained hotel standing next to the lake. Good location and helpful staff. The restaurant is good too.

Nice clean hotel good location. Good food.

I enjoyed this hotel the location was good very easy to move around. The room are comfortable with lots of room.

Very welcoming hotel on lakefront

Very nice new hotel in great location. Staff where very friendly. Good food but menu could have more choices.(but many more restaurants in the area and the menu is supposedly being redone) . Internet and electricity are off occasionally , but seems that way everywhere in Nepal. Overall a great experience.

Ho soggiornato nella camera all'attico, con ampia terrazza esterna, vista bellissima del lago e montagne alle spalle. Camere ben arredate.

Very nice place and great staff

Fantastisk hotel Trevligt personal God frukost Rena rum och varmt och skönt Bra mjuka sängar

Schöne Atmosphäre

Nettes Hotel, genau das Richtige nach einer langen Wanderung. Frühstück war super, Zimmer war auch toll. Schöne Atmosphäre.

部屋の雰囲気がよく、朝食が美味しかった。

Ottima posizione di fronte al lago, camere luminose, confortevoli e pulite

価格なりに快適

宿泊した部屋はメインストリート側だったのであまり静かではありませんが眠れないという程ではありません。 値段相応にインテリアや設備が整っていて、清潔で上品でした。 スタッフは皆礼儀正しく親切でした。

有不明虫子咬胳膊

酒店看着很干净，但是住了5晚连晚退房都不行，另外就是我和我老公两个人都被不明虫子咬了两个胳膊都是小红点儿，每天涂药膏过日，早餐每天都一样都不换样的，相对博卡拉地区比较贵的酒店了，也是博卡拉地区设施比较好的酒店了