Reasonable Not very good but not bad Functional

Terrible Stay @ Ginger MIDC

There was hardly 12 inches space on either side of the bed making it impossible to get down without hurting tour leg. I lost 4 nos pen drive . On complaint they say their staff will not take it! They then said the Manager and HK manager will come and investigate. No one bothered! Have stayed over 31nights in past one year in Ginger. Will never go back again! Impersonal staff. Mediocre breakfast. Can’t say better than government guest houses!

Not cleaning as promised

Nice

No porper service there is responsend of call

Worst Hotel

Do not rely on the photos. This hotel is really pathetic. It was middle of the night, we looked at the room and decided not to proceed with this hotel. Try other Ginger branches

Not worth it

Not good. Badly maintained.lacks cleanliness. Very congested. Bathrooms need maintenance. Restaurant is very small for the capacity of guests. Food is not replenished in time. Overall a very bad experience.

Not upto the mark

The receptionist was not informed us about restaurant timing n all ..they should be well trained...they don't smile at the desk ...fo manager should take training of all this...the besic courtesy was missing...there was only one towel at room...dentel kit was missing...

The bed sheet not changed Had stains on the same Very slow and pathetic response to the requirement Many lights not working in room

A pleasant experience

Very nice and comfortable stay

I stayed with my family for 5 days in hotel and the experience was awesome. The staff at this hotel were so friendly and helpful. The rooms were spacious, clean and well-maintained. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Thanks for making our visit to Florence that much better.

Very poor room service

Good Place

Great stay, close to Airport. Very supportive front office. Good food

This hotel is under ronnovation and doesn't look anything like the pictures we see. It's not usual Tata Group Ginger Hotel to be honest. It's like any other 2 star lodges/hotels. Doesn't qualify for 3 stars as it stands today.

If you here for tourist thing, it's far from most of tourist attractions. It's better you book hotels nearer to the southern part of Mumbai.

I cancelled the room immediately, and shifted to another hotel.

Worth every cent

Great value for money.... comfortable...... Special shoutout to Monu from reception for excellent service

I didn't get tax invoice. Therefore I hate to use you again and may book complaint with tax authorities through appropriate manner.

Excellent value for money Good food good attention of staff

Avoid if you get better place to stay for bit more

Won't recommend this place for the price they charged and they're charging. There are even better place to stay in this area which are similar in price and much better options. AC stopped.working in a middle of the night, their breakfast was horrible and not as per TATA standards.

The hotel is clean and well maintained. The tariffs are to high for the kind of hotel it is. The ingress and exit out of the hotel is tough because of the location of the hotel.

Not a torch bearer for Tata

A Tata Enterprise, this hotel does not live up to the reputation of Tata. The check in process is faulty and does not encourage first in - first served philosophy. Considering the tariff, the room and facilities are spartan (I have stayed in far better hotels at lower costs in Andheri East

good

Nice place close to market

Good value for your money . Good hotel. Big rooms and clean.

Very clean, good service.

Value for money, Comfortable, Helpful staff, Responsive Front Desk staff. Enjoyed the buffet breakfast. Good Restaurent on the ground floor.

ginger-Mumbai - not good

I reached hotel in the midnight, was about to sleep and noticed lots of bedbugs on the bed-sheet and pillow, this was horror to me. Immediately called Desk manager, he also took picture of bedbugs. then, I was shifted to another room. one of the Bathroom bulb was fuse, bedside lamps were broken and no light, Tea pot was not working. This hotel is not upto the mark.

Big room...but bad service

Everything is outsourced here and the service quality justifies it. You get unwashed spoons, plates, tea made in ruined milk...and for everything....they will give you an unapologetic "sorry sir". Staffs are rude and always just stares at you as if you are doing something wrong. The room size and house keeping service is good. Reception and restaurant service is very bad.

effcient, no frills value for money business hotel

very polite staff, fairly efficient, however found it strange when the restaurant manager refused to serve a 'finger bowl' instead telling me to wash my sticky fingers from eating Indian food in the rest room outside in the lobby - very strange indeed!need to fix a few issues such as the health faucet in the toilet

Not far from airport

The hotel staff is very dedicated. I had forgotten my bag at the hotel front desk and left for the airport. When I called the hotel front desk person (Mr.Chavan think) was very efficient to arrange a taxi and had my bag delivered by another taxi within 20 minutes as I had no time to go back to the hotel and reach the airport on time. They were very thoughtful in handling such a situation. I am very thankful to them for helping me out.

Strongly recommend

Real value for money in Mumbai. Professional and courteous service. No frills but simple and functional. Totally satisfied n will not think a second to go back to Ginger If I have to go to Mumbai

Value for money in Mumbai

Thoroughly enjoyed our stay. Staff very helpful n courteous. No frills but everything is neat n functional. Didn't try food there. I found good number of working ladies patronizing the hotel which means the place is pretty safe for women to stay too. Strongly recommend.

Moderate quality

Suited to the people who come for short business trip. During our stay the tv setup box was not working and no quick action was taken.

Disappointment!!!!!

I said in Ginger Andheri for two days and let me tell you the experience was not at all good. The room assigned to us had a defective lock. The mechanics came at 11 in the night to repair it.....Later I came to know this is not only the problem with us. I saw 3 more people complaining about the lock. On the 2nd day when house keeping staff came in he only changed towels and not the bed sheet, requesting that we are currently short of the cleaned once and it would be great if you can manage one more day with the same sheet. He didn't even bothered to clean the dustbin.......Also, I had an urgent requirement for printouts for which they charged 5/page. Paying that amount is not a big thing but when you are charging 4-5K for a room, you can do this for free as part of customer satisfaction and retention........

Worth every penny spent

Hotel staff was very supportive and stay was very comfortable.

what is this mean ?

If the tarriff charges r ok then I will keep commig.

A no-frills hotel with no service

Being a Ginger Hotel, I was expecting a much better experience but I was definitely not satisfied with my stay. The Housekeeping and maintenance of the room left a lot to be desired. Even tea bags do not get replenished unless asked for. Rather than keeping disposable cups for tea/coffee they should have Mugs which are more convenient and would be more cost effective. The bathroom was not cleaned properly. The breakfast was very average despite the fact that they charge extra for the breakfast. Overall, I do not think I would consider staying at Ginger again.

No frills business hotel - ideal for business trav

very comfortable stay, located conveniently close to our areas of work. The hotel is ideal for business travel, no frills, value for money, of course the surroundings are not great, but then cant have it all i guess

More than what I anticipated.

Hotel was more than adequate for the rating and I would stay there again. Attached to a very nice restaurant next door. All staff had an excellent can do attitude. However, the WiFi was slow but the hotel accepted this comment and I was told that they were trying to improve it.

Very nice. Good staff.

Our stay was very pleasant and the ambience was very conducive.we enjoined the stay.

value for money

overall OK

Good Business Hotel

Good business hotel, Room, service, food very good.4 out of 5.

Comfort Stay

Hotel is clean,Services are exccellant

Good Business Hotel

Great Staff but free wifi did not work for all the three days. Food available in hotel is not recommended though staff is really good.

Comfortable stay

The hotel is in good condition, rooms are fine. The restaurant attached servers good food and has good service. One general advice to those traveling to Mumbai on work. Leave before 9 or after 11 am. Expect heavy traffic, otherwise.

Recommendable

A Tata property, overall. .

Freindly service- "smart " hotel

Excellent value for money. very efficient and courteous staff. Areas of improvement - The air conditioning ,being a window ac at the floor /bed level one gets the full blast while sleeping which is extremely uncomfortable & Too much noise percolation from the streets - despite being on the 6th floor. Have stayed in similarly located hotels - on busy streets - but the noise has never been this bad. Need to improve on the noise buffering

Pretty bad for a business hotel

I booked Ginger thinking it is a strategic location (Andheri, East) for my meetings as I was in Mumbai for two days. My colleague and I were thoroughly disappointed. The wall paper in my room had fungus as did my collleague's. The bathroom had little or no toiletries, the breakfast (190+taxes) were thoroughly disappointing as the food never were filled in the buffet counters quickly. We had to implore the waiters at least 3 times to get food, which wasn't that tasty but ok to survive on. I had taken a smoking room and reminded them to give me an ashtray that never appeared for the two full days! Oh and if you visit this place with your clothes unpressed, you will need to use a communal iron board and iron in the corridor where people walk, cleaners gossip etc! People stay in a business hotel to get quick, clean and efficient service and this one failed in all aspects. All in all, I think there are far better hotels in the same area and in the same budget if you need. As for me, I will visit a proper business hotel next time and not a pretend one.

Nice hotel :)

My stay was pleasant ...Room was perfectly organised.

Basic, everything you need for a one night stay

The hotel staff were accomodating, and it was clean and good quality for a three star hotel in India. It wasn't particularly special, but it was great for a one night stay.