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09 Jun 2025
Monday
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10 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Geno Hotel
8.0

Excellent

120 Guest reviews

8.0
Excellent
120 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.0/10
Comfort8.4/10
Condition8.0/10
Neighborhood6.8/10
Amenities7.4/10

Jalan Subang Mas, Taman Subang Mas, Shah Alam, Malaysia. See map

Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Childcare
Business facilities
Banquet facilities
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See map

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Hotel Description

Located in Shah Alam, Geno Hotel is in the business district, within a 10-minute drive of AEON MALL Shah Alam and Shah Alam Blue Mosque. This hotel is 3.9 mi (6.3 km) from Shah Alam Stadium and 4.1 mi (6.6 km) from Stadium Malawati. Make yourself at home in one of the 244 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Minimal age
18
Optional fees
  • Covered self parking fee: MYR 8 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Gym

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Laundry facilities

Children's pool

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Meeting rooms

Wedding services

Wheelchair accessible parking

Number of restaurants - 1

Number of outdoor pools - 1

Self parking (surcharge)

Number of bars/lounges - 2

Banquet hall

Covered parking

Uncovered parking

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Hotel reviews

8.0
Excellent120 Verified Reviews
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Cleanliness8.4/10
Service8.0/10
Comfort8.4/10
Condition8.0/10
Neighborhood6.8/10
Amenities7.4/10
6/10
Fair
Andria, 24 Feb 2025
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It was just for a night . the restaurant at level 1 made us wait for more than 40 minutes for the food as they forgot our order. Reason given : staff was trainee as she did not key in the system for our order. The room was average. It was the service that it is not good. There is nothing around the property building. No restaurant outside. Only 1 indian restaurant, KK mart.

8/10
Excellent
Joshua, 23 Feb 2025
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Was ok not great location and no help for tourists

8/10
Excellent
SOON SIONG, 05 Feb 2025
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Overall experience was great.

10/10
Exceptional
Mohamed Rosli, 11 Jan 2025
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Great stay

All good the staff all very friendly

10/10
Exceptional
MOHD NAJMI, 05 Jan 2025
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Enjoy the swimming pool, film channel and gym.

10/10
Exceptional
MOHD HAFIZU BIN MOHD, 10 Oct 2023
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Like Room design

2/10
Poor
Ghayatthry, 02 Oct 2023
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We had to change to 3 rooms cuz the key card wasnt working. Then the water in the shower area takes forever to drain. Overall a terrible experience. Will never come again

10/10
Exceptional
Jason, 03 Sep 2023
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Quiet

6/10
Fair
Marianne Lu Yi, 31 Aug 2023
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When I check in, they assigned the wrong room type for me. I booked a king bed but a twin bed was given. The phone in room did not work and I had to walk down to the Front Office to ask for my room type, however they informed they are fully booked and not able to provide me with the room type. They were not apologetic at all.

8/10
Excellent
Chandra Ganesh, 11 Jul 2023
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The stay was comfortable.

4/10
Poor
seok yoew, 26 Sep 2022
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poor and old hotel

8/10
Excellent
Verified traveler, 16 Sep 2020
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Overall is good, clean cozy and good services. it would be another plus if able to provide me with the shaver upon request.

8/10
Excellent
Verified traveler, 13 Jan 2020
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Cleanliness. Hotel is new.

10/10
Exceptional
CHONG, 01 Jan 2020
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Good

Good and clean. Will rebook again

10/10
Exceptional
CHONG, 01 Jan 2020
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Good

Good and clean

10/10
Exceptional
CHONG, 01 Jan 2020
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Good

Good and clean. The service was nice

8/10
Excellent
Nz, 09 Dec 2019
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Valueable stay

10/10
Exceptional
Verified traveler, 08 Dec 2019
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The place is new staffs friendly room is clean comfortable

10/10
Exceptional
Sebastian, 02 Dec 2019
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Spacious and clean room

The room is very clean, spacious and the reception and hotel cafe staffs are really friendly. well lit room with comfortable desk to work with.

10/10
Exceptional
NORHAYATI, 29 Sep 2019
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Good, staff friendly, very clean, pool cool and clean

4/10
Poor
Yedda, 11 Aug 2019
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Shower drain was blockage, hotel didn’t take their responsibility to check properly before let’s guest check in into the room.

10/10
Exceptional
sheena falina, 05 Jul 2019
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good

10/10
Exceptional
Verified traveler, 21 Feb 2019
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worth it !

2/10
Poor
Verified traveler, 18 Feb 2019
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Bad breakfast

10/10
Exceptional
Verified traveler, 21 Jan 2019
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easy to find.

10/10
Exceptional
Ann, 30 Dec 2018
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Excellent Retreat in Shah Alam

8/10
Excellent
Sherry, 24 Dec 2018
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Amenities are just opposite the hotel but air con not cold though.

8/10
Excellent
Verified traveler, 01 Nov 2018
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Very satisfied with the cleanliness of hotel room. Breakfast spread is okay - could do with more variety.

8/10
Excellent
Verified traveler, 08 Sep 2018
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Value for money, clean and pleasant.

Easily accessible from the airport. Rooms are new, modern and pleasantly furnished.

8/10
Excellent
nizam, 02 Aug 2018
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Always

Geno Hotel never fail to meet my needs. Keep up the good work.

10/10
Exceptional
Verified traveler, 25 Jul 2018
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Comfy

Comfy

10/10
Exceptional
Donovan, 22 Jul 2018
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Clean hotel and friendly staff. Room was good and bathroom was clean. Staff were very accommodating.

8/10
Excellent
Vivienne, 05 May 2018
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I enjoyed my stay, definitely recommended

8/10
Excellent
Wan Hor, 01 May 2018
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clean and comfortable

the Geno Hotel provides a comfortable stay at a reasonable price.

10/10
Exceptional
s, 01 Apr 2018
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Nice

Sauna only not good..im really dispppinted...but truthly very nice

6/10
Fair
THY, 23 Mar 2018
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nice hotel but surrounded by factories.

Overall Geno Hotel is satisfactory and i like the room condition and staff. With such a reasonable room rate, I will re-visit Geno again.

8/10
Excellent
Verified traveler, 22 Mar 2018
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Good Hotel

Near the highway. View was very nice as there are no other tall building around this hotel. Spacious parking lot.

10/10
Exceptional
Verified traveler, 19 Mar 2018
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price reasonable . room size are big clean

the room are spacious and wonderful helping staff . The breakfast buffet are very good serve and price are very reasonable . When i book the room the price are very reasonable and the location of the hotel are very strategic .

8/10
Excellent
Lai, 09 Mar 2018
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Decent but not great

Location isn't near amenities. But near industrial areas. Decently clean but not well finished... Things are getting loose.

8/10
Excellent
shera, 27 Feb 2018
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Cozy

Thias was 2nd time staying here. Quiet n calm. Recomended

8/10
Excellent
rubini, 19 Feb 2018
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Very comfortable and nice environment. Overall it is nice stay.

8/10
Excellent
Acshi, 13 Feb 2018
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Geno Hotel

Good place to stay... new hotel. Maybe just operated mid of 2016. Hotel located at Shah Alam city center. Suitable for those going for holiday business leisure. I have stayed more than 3 times...

8/10
Excellent
shera, 04 Feb 2018
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Quiet and elegance

Wifi was good, comfortable, cozy, overall was GREAT!

10/10
Exceptional
Jackie, 30 Jan 2018
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- They have a peaceful and nice little garden which can be seen from the ground floor restaurant - Didn't use the pool but would have loved to - Room was great - clean, homely and comfortable - Checkin and checkout was fast, but there were no queues - There isn't anything to do in the immediate area around the hotel though

10/10
Exceptional
Leo, 18 Jan 2018
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Worth for your money

comfortable and affordable for a 4 star hotel. I choose this hotel with another reason which is close to my company KL branch. I go there just take about 10 minutes.

8/10
Excellent
Gene, 14 Jan 2018
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Clean and functional

Clean and quiet, a good hotel for rest. I was not looking for things to do at the hotel and this hotel only had pool and gym. Overall, a nice place to stay at a good price if you're only looking for a roof over your head.

8/10
Excellent
Verified traveler, 11 Jan 2018
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Near airport

Spacious room and comfy bed. Near to airport. Only set back is that, there some smell at the washroom, due to sewerage issue i guess, but overall, satisfying stay.

8/10
Excellent
Nizam, 05 Jan 2018
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Superb and Honest Staff.

Upon arrival, I was received by a staff name SUZY, which to me, had the most wonderful smile. everything went smoothly during checkin. On the way up to my room, I realised that I have left my mobile phone on the reception counter, without delaying or even get into my room, I immediately proceed down back to the reception to enquired, but to my surprised, Suzy was there waiting at the lift lobby to return my phone. I was very surprised with her action, I cant comment enough about her. thank you so so so much.

8/10
Excellent
shayne, 04 Jan 2018
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Fair hike into KL

This hotel is a long way from the city..31kms. We paid for valet parking, were told to park car ourselves by security! Chinese restaurant is great! Nice inhouse bar. Great value for money at $75

4/10
Poor
Verified traveler, 14 Nov 2017
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Large rooms, good price, but poor service

Shower only let through water from half the holes in the shower head. There was an unnecessary fire evacuation after midnight, jolting us out of sleep and having to climb down the stairs. No announcement from staff that we could go back to our rooms until we asked. They just left you hanging around the main door. This ruined sleep to a bad extent. Rooms are large and comfortable. Nothing in the vicinity that looked safe. Far from places and have to taxi around.

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