Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection
7.8

Very Good

912 Guest reviews

7.8
Very Good
912 Verified Reviews
Read all reviews
Cleanliness8.0/10
Service8.4/10
Comfort8.0/10
Condition7.4/10
Amenities7.6/10

718 Drake St, Vancouver, Canada. See map

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities
Elevator
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Hotel Description

A stay at Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection places you in the heart of Vancouver, within a 5-minute drive of Rogers Arena and Vancouver Waterfront. This hotel is 1.3 mi (2 km) from Canada Place Cruise Ship Terminal and 1.4 mi (2.3 km) from Vancouver Convention Centre. Make yourself at home in one of the 143 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

Professional property host/manager

Pets not allowed

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 19
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for the full cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Parking height restrictions apply (6.2 feet or 1.9 meters). The underground parking lot can only be accessed after checking-in.
Minimal age
19
Optional fees
  • Covered self parking fee: CAD 43.86 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Gym

Entertainment

Smoking areas

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Laundry facilities

Multilingual staff

24-hour front desk

Designated smoking areas

Number of restaurants - 1

Self parking (surcharge)

Computer station

Terrace

Shared microwave

Shared refrigerator

Water dispenser

Vending machine

Covered parking

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Stair-free path to entrance

Hotel reviews

7.8
Very Good912 Verified Reviews
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Cleanliness8.0/10
Service8.4/10
Comfort8.0/10
Condition7.4/10
Amenities7.6/10
10/10
Exceptional
Raymond, 21 Apr 2025
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Arch Enemy & Fir for an Autopsy

location works great if you intend to visit the Granville strip or venture off into Yale Town...many restaurants and night clubs quthin walking distance

10/10
Exceptional
Glenda, 20 Apr 2025
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Hard to find lots of road closure

10/10
Exceptional
Raman, 19 Apr 2025
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I really love staying in this hotel… staff is really helpful.

8/10
Excellent
Kureha, 19 Apr 2025
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I gave one less star because the bathtub was clogged. However, the response via email on Hotels.com was quick, and the staff were very helpful. The room was also clean! There were many shops near the hotel, so I was able to enjoy sightseeing. I’d love to stay here again the next time I visit Vancouver. Thank you for a wonderful time!

8/10
Excellent
Paul, 19 Apr 2025
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Good overall stay

10/10
Exceptional
shamim, 18 Apr 2025
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.

10/10
Exceptional
Ramel, 18 Apr 2025
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it was great experience. Wendy is ama

8/10
Excellent
Huiwen, 18 Apr 2025
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Great location for visiting anywhere within the walk distance. The service reception was so nice. However the bath tub is not working so good, the toilet’s flushing speed almost hit not working, no window in the room only fans and make the room a bit feel wet. But overall the sleeping quality is nice. The weed street is right beside the hotel but the police station is also there. Not good for walking a lot but definitely a great spot to stay if you are not renting the car.

4/10
Poor
Andrew, 17 Apr 2025
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We went for breakfast on the morning of the checkout (checkout is 11:00 am) when we came back to the hotel at 10:30 , they already have locked us out of the room. I had to go down to the lobby to ask to let us in to the room, so we can get our luggage. I really don't appreciate that move.

8/10
Excellent
Jonah, 17 Apr 2025
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The staff were all very pleasant and hospitable. The pricing is competitive

6/10
Fair
Kristine, 16 Apr 2025
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Good location. Hotel needs upgrades to rooms. Especially the beds and bed frames.

10/10
Exceptional
Katelyn, 16 Apr 2025
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The gym and the rooftop balcony were great additions to this property.

8/10
Excellent
Narelle, 14 Apr 2025
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Great staff

The hotel is located in a seedy part of town but is clean and I felt safe. It’s easy to get to downtown and Granville Island and there are plenty of small eateries around. There is a 7Eleven across the street and a White Spot restaurant attached to the hotel. Our room was comfortable and had a fridge and coffee maker. The exhaust fan in the bathroom was quite noisy. Staff were very helpful and allowed us use of the lounge on our last day when we had a late flight out.

10/10
Exceptional
Deni, 12 Apr 2025
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Loved it

10/10
Exceptional
James, 11 Apr 2025
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The hotel was centrally located. The staff was friendly and helpful.

8/10
Excellent
rodney, 10 Apr 2025
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nice stay

nice stay

10/10
Exceptional
Angela, 09 Apr 2025
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Only problem we had there was no hand soap and the shower rod was broken

10/10
Exceptional
Raymond, 08 Apr 2025
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Whitechapel at the Pearl

10 minute walk to the Pearl for a evening if Death Metal .Restraunts and Pubs surround the hitel location with a Cold Berr and Wine store half a block away ...what else do you need 🤘😁

8/10
Excellent
Justin, 08 Apr 2025
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The staff was very nice and helpful the area around the hotel was good for the local night scene and shows and concerts the room was fine besides the coffee and strange stains in the sheets but other then that it was a nice stay thank you

8/10
Excellent
Kevin, 08 Apr 2025
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Clean, comfortable and convenient. However, we were advised that room cleaning was normally after 3 nights which was not a problem for us. We noticed no ice bucket which we asked for on 1st night and it never arrived after 3 nights. We also explained that there was no coffee pods after 1st night. We ended up collecting every evening before going to bed as they were never delivered either. It’s just a small thing but if you say it’s going to happen, it should do.

10/10
Exceptional
Edward, 04 Apr 2025
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Great location with lots of public transportation options. Close to good restaurants and the waterfront.

10/10
Exceptional
James, 04 Apr 2025
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Great for the price, lots of

10/10
Exceptional
Jade, 04 Apr 2025
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Great location, nice clean hotel

8/10
Excellent
Erin, 02 Apr 2025
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I loved the location and price

10/10
Exceptional
Angello, 01 Apr 2025
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All good!

10/10
Exceptional
Amanda, 01 Apr 2025
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Great all around!

10/10
Exceptional
Jeanette, 31 Mar 2025
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love this property, this time went to the top floor for the common area and city view is so amazing.

6/10
Fair
Jorge, 31 Mar 2025
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Bath/shower was clogged, there were many hairs in the whole washroom, and the corners of the room were very dusty and dirty.

10/10
Exceptional
Lauri, 30 Mar 2025
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The room was spacious and clean. The hotel staff were friendly and helpful. Only complaint is the road outside the hotel. Major construction going on and it is difficult to get to the hotel. Out of the hotels control but still inconvenient.

10/10
Exceptional
Ukilia, 29 Mar 2025
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Great hotel and great price. Underground parking securing your car

8/10
Excellent
Alicia, 29 Mar 2025
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Loved the guest common room with the rooftop patio and kitchen. Had great view of downtown at night and during the day. Was very easy to walk around even with a bit of road construction happening.

4/10
Poor
Estrella, 29 Mar 2025
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They didn't clean our room when we we're out exploring Vancouver. The room was so messy, foul smell and no new towels when we get to the hotel that evening. Not happy about it.

10/10
Exceptional
Ritika, 25 Mar 2025
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Great experience

4/10
Poor
Emily, 25 Mar 2025
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It was super loud at night and while cleaning the maids drag the furniture. If it is not loud from people screaming karaoke, it is loud from the rooms surrounding you be cleaned. Also the soap ran out on the first day

6/10
Fair
YESENIA, 24 Mar 2025
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We booked this hotel for our weekend in Vancouver. The parking was an additional $40 per night which was a bit expensive, the rooms were outdated and overall we were disappointed. We originally packed bathing suits since we saw there was a sauna and jacuzzi. When we got there, checked in and walked the hotel we noticed the jacuzzi was closed off and out of order. We booked the room with the jetted tub but that did not compare to wanting to use a jacuzzi, the rooms are dated and the hotel in general could use some updates. For the price, we were expecting more. I would recommend doing research and finding a more affordable hotel in the same area.

10/10
Exceptional
Jeanette, 24 Mar 2025
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Awesome hotel.

10/10
Exceptional
Erin, 22 Mar 2025
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Good clean room and affordable

10/10
Exceptional
Kevin, 22 Mar 2025
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Always great that’s why I always go back

8/10
Excellent
Maria, 20 Mar 2025
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Convenient location. Restaurants within walking distance.

8/10
Excellent
naji, 19 Mar 2025
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Property a bit dated but ok value for money.

8/10
Excellent
mike, 18 Mar 2025
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The hot tub and terrace were under renovation

6/10
Fair
Micheal, 16 Mar 2025
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Super cute and fun place to stay, the staff were super helpful and friendly. Location was perfect for accessing downtown

8/10
Excellent
Arthur, 15 Mar 2025
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Nice place

10/10
Exceptional
HIROSHI, 14 Mar 2025
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I always use the hotel for my business trip. I like it!

10/10
Exceptional
Aaron, 14 Mar 2025
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Lovin the place, open penthouse suites

10/10
Exceptional
Aleksandr, 13 Mar 2025
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The place was great and clean. Friendly personnel.

10/10
Exceptional
Holly, 13 Mar 2025
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Cool roof top patio

10/10
Exceptional
Brody, 12 Mar 2025
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Everything was perfect, but $43 for parking is a rip off and should be included with the stay in my opinion.

10/10
Exceptional
Carlos, 12 Mar 2025
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Everything excellent. All staff was kind.

10/10
Exceptional
Ida, 12 Mar 2025
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Was an excellent and relaxing stay

2/10
Poor
Shiru, 11 Mar 2025
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Ongoing construction. Getting uber was a challenge

8/10
Excellent
Ben, 11 Mar 2025
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Nice and close to rogers arena. 711 was next door wich was a plus

10/10
Exceptional
Jawhar, 10 Mar 2025
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Nice place

10/10
Exceptional
Donal, 10 Mar 2025
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Will stay here again

Basic, good service. Friendly staff.

10/10
Exceptional
Adam, 09 Mar 2025
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It was a good hotel.

4/10
Poor
Brittany, 09 Mar 2025
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Not the best customer service

10/10
Exceptional
Chris, 07 Mar 2025
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Great location in downtown and lots of great options for food in the area

8/10
Excellent
Mickal, 07 Mar 2025
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Ok

6/10
Fair
Sergio, 04 Mar 2025
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Decent price given the time of year. Room left a little bit to be desired.

10/10
Exceptional
Tianna, 03 Mar 2025
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Great place to rest while traveling through

Excellent service, we were very well cared for. Meticulously clean and very quiet.

10/10
Exceptional
chanice, 02 Mar 2025
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Canadian lifestyle

Came to BC for fun and visiting Victoria island. Had a blast here!! Just wish the construction wasn’t happening it made it difficult to get rides!! Hotel was amazing and the ambiance is great!! Will stay again. Must have high tea at the Empress

8/10
Excellent
david, 02 Mar 2025
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Clean rooms and friendly people at the front desk

6/10
Fair
Mikayla, 01 Mar 2025
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My partner and I enjoyed our stay overall, although half of our room’s power went out when I plugged in a charger. It took longer than expected for someone to help us get the power back on.

10/10
Exceptional
Mary Grace, 27 Feb 2025
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Very nice

10/10
Exceptional
Gordon, 25 Feb 2025
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Pleasant and comfortable. It would be great if the check in time can be done at least 1 hour earlier.

4/10
Poor
rod, 24 Feb 2025
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We were there for 2 days and our room wasn’t cleaned until I asked. My wife was complaining there was no heat in the room and she was very cold, the coffee maker didn’t work, I extended my stays for a day and my card wouldn’t work at the parade, I went into the desk and asked to have it reinstated parked my car on the road, went back and it still wasn’t working, went back again and got it working All in all was not a great stay and I’ve had much better

10/10
Exceptional
Michael, 23 Feb 2025
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Well located (Granville is what it is) full service hotel. Large rooms with available kitchenette but there is also a full large kitchen, entertainment area on the rooftop with a balcony. Staff were wonderful

10/10
Exceptional
Douglas, 21 Feb 2025
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It was wonderful.

4/10
Poor
Jiya, 19 Feb 2025
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The room was clean but nothing worked. There was no hand soap. The heat wouldn’t work, to top it tge front desk person didnt know how to turn it on. There were 2 dials for heat both didnt work and the big unit that was supposed to be an ac/ heater smelled like something was burning when turned on. The reading lights were not working nor were the power plugs by the bedside lamp. Worst experience i have had in a hotel to be honest . Never coming back.

10/10
Exceptional
Mukhtar, 18 Feb 2025
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Best experience, awesome location and super helpful and friendly staff! Overall i really enjoyed my stay here and would definitely recommend it to others!.

6/10
Fair
Joo youn, 17 Feb 2025
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hotel TV was hard to use. Ro temperature was so low for winter. Guests can't control air-condition/heater in their room.

4/10
Poor
CODY, 17 Feb 2025
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Did the job of a clean room to sleep in for a night but the neighborhood is rough (prostitutes, drug addicts, etc). The underground parking doesn’t offer much assurance. Security systems had wires visibly cut and were inoperable. Trash and litter left where people had clearly just been hanging out. Rat poop everywhere. Inside the room is fine-ish, minus the lights that don’t work and others flickering, no bed comforters and empty shower gel dispenser (washed with shampoo instead). Looked forward to getting the night over with, hopefully without our car getting broken into.

4/10
Poor
SAGAR, 16 Feb 2025
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Below expectation

6/10
Fair
Caroline, 16 Feb 2025
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The location was great the staff was equally great but the room was very cold...there was a cold spell in vancouver at the time but i believe that they should have installed some carpet tiles instead of that laminate flooring that just stays cold. I also didn't appreciate the chairs being dragged on the floor from the room upstairs...you should definitely put some felt pads under the chair legs to get a good night's sleep.

10/10
Exceptional
Tanya, 14 Feb 2025
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Staff were amazing! Very convenient to get transport and walk most places. Clean and warm.

10/10
Exceptional
Robert, 14 Feb 2025
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Awesome

10/10
Exceptional
Sukhmeet, 13 Feb 2025
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staff was very helpful.

6/10
Fair
rosemary, 12 Feb 2025
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A little older of a building and facilities. However it was walking distance to dining

8/10
Excellent
rod, 11 Feb 2025
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construction still going around in that area of downtown.

10/10
Exceptional
Jawhar, 10 Feb 2025
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Nice place.

10/10
Exceptional
Dovillio, 10 Feb 2025
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Great service from staff.

6/10
Fair
Karen, 10 Feb 2025
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Noisy

Needs lots more soundproofing. Even from the 9th floor we heard every yell, dog bark, and car engine from the street. Noise came from inside also as we heard the room bedside is get home from the bar at 3am, and from the floor above we could hear the chair scrape across the floor every time they moved.

10/10
Exceptional
Verania, 09 Feb 2025
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I loved that I had an amazing view of downtown. The only con was the bathroom smelling like vinegar but hey for the view I sucked it up.

10/10
Exceptional
Hannah, 09 Feb 2025
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Amazing and amenable staff, they made the stay great!

10/10
Exceptional
kathy, 09 Feb 2025
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friendly accommodating staff

10/10
Exceptional
Xian, 08 Feb 2025
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Great room to stay in during work trip

8/10
Excellent
Alexander, 07 Feb 2025
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.

10/10
Exceptional
haydn, 07 Feb 2025
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Nice that there is a large kitchen to use, and close to cosco if you want to cook

6/10
Fair
Judy, 28 Jan 2025
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Gym is not available

8/10
Excellent
Gordon, 28 Jan 2025
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[

8/10
Excellent
Dorothy, 28 Jan 2025
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NA

8/10
Excellent
Armand, 27 Jan 2025
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Not bad. It serves a good purpose for staying the night and being safe.

6/10
Fair
Min, 27 Jan 2025
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-

8/10
Excellent
Rob, 25 Jan 2025
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Overall it was a nice experience great location for the money. Close to Stanley Park and Granville Island. Nice walking paths by the water. Even though it was a one day trip for us we were able to cover these areas.

10/10
Exceptional
Grace, 23 Jan 2025
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Perfect location for a quick trip to Vancouver. The staff was so nice and accommodating. I had no issues checking in and we were able to check out super early in the morning. Had a really cool view of the city from the Penthouse level. Clean. Great price for a great place.

10/10
Exceptional
Kevin, 23 Jan 2025
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The place is in a very convenient location. easy to walk most places or just a short drive. would be nice to have better elevator as most time it seems to be down to only 1

10/10
Exceptional
Vivian, 20 Jan 2025
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Good restaurant next door!

6/10
Fair
Haydee, 19 Jan 2025
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Accessibility

10/10
Exceptional
Michael, 18 Jan 2025
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Wonderful hotel and staff. Nice rooftop deck. BYOB

8/10
Excellent
Wesley, 17 Jan 2025
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The thrift store across the street

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