Four Seasons Hotel Hangzhou at West Lake

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Four Seasons Hotel Hangzhou at West Lake is centrally located in Hangzhou, a 4-minute walk from Hangzhou Botanical Garden and 6 minutes by foot from Su Di Causeway. This family-friendly hotel is 0.5 mi (0.7 km) from Yui Fei Temple and 0.6 mi (0.9 km) from Quyuan Park. Make yourself at home in one of the 78 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 5543 square feet (515 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.

Special Instructions

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CNY 336 for adults and CNY 168 for children
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 3:00 PM and 6:00 PM
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Chinese (Cantonese)

Japanese

English

Chinese (Mandarin)

French