Four Seasons Hotel Cairo at First Residence

9.2

Wonderful

448 Guest reviews

9.2

Wonderful

448 Verified Reviews

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Cleanliness9.4/10

Service9.4/10

Comfort9.4/10

Condition9.0/10

location7.2/10

Neighborhood8.2/10

Value6.0/10

Amenities9.2/10

Amazing hotel, great service

Amazing place! Highly recommend

Four Seasons hotel at the first residence Cairo

Certainly! Here's a polished review in British English, keeping the warm and enthusiastic tone: --- **Review: Four Seasons First Residence, Cairo** Wow – what can I say about the Four Seasons First Residence in Cairo? Simply exceptional. From the moment we arrived, the service was impeccable. Every member of staff we encountered was professional, friendly, and went above and beyond to ensure our stay was nothing short of perfect. The hotel itself is spotless – from the beautifully maintained public areas to the pristine rooms. Our room was spacious, elegant, and the bed was incredibly comfortable, providing the perfect retreat after days spent exploring the wonders of Cairo. Speaking of which, returning to the Four Seasons after visiting the awe-inspiring historical sites – some over 4,000 years old – truly felt like coming home. One particularly thoughtful touch really stood out: the person who cleaned my room not only tidied everything immaculately but even placed a bookmark in my book. That level of attention to detail speaks volumes. Would I stay here again? Absolutely. Would I recommend it to friends and family? Without hesitation. Out of 10? A solid 10

Great location, perfect room, excellent breakfast and thanks to all talented staff, especially the concierge. (Special thanks to Sherif, Salma, Mustafa and our driver Ferit) They made it an excellent stay for us. They arranged everything we need, such as transfers, restaurant reservations, spa treatments and helpfull suggestions. We love the way of staying and living in Four Seansons style❤️‍🔥 Hope to stay there again soon.

The property was very secured and well maintained. Everybody was very friendly and helpful. Every request we had they were able to please us. The buffet breakfast was very delicious and had plenty of variety food selection. The transportation to the hotel and back to the airport was great, drivers were friendly and would give us a mini tour during the ride. Highly recommended. Will definitely consider coming back.

The only highlight of my whole stay was two staff: Hajjaj from housekeeping and Ashraf cheif concierge and the breakfast options, everything else was not good

This is luxury defined. The room was well decorated, stocked with amenities, and clean. The many many staff are courteous, eager to help, and willing to try to solve any problem you present. The food is five star and the Lebanese cuisine at Aura is the best I’ve ever had. For a Westerner, the prices are somewhat low for restaurants and even a bit lower than average for a night in a comparable hotel. A dollar goes a long way here.

Much more than other four season hotel in Cairo Excellent restaurant

If traveling to Cairo, this is the best hotel! It is such a value for the money you pay for the stay. It is very classy, very upscale, the bedding and amenities in the room are top-notch. The service is amazing. It is very much the Four Seasons elegance.

Relaxing and Exciting - a Perfect combination for a luxury hotel in Cairo!

Great staff, good options for dining and concierge very helpful

Beautiful rooms, noisy location

Beautiful, luxurious rooms with a very comfy bed. Bathrooms are stunning. Very polite and courteous staff. River view room is a must if you want peace and quiet as the city/park view rooms are on a very noisy road which kept us up all night. On this occasion, the hotel was amazing and moved us, but it wasn't busy, so there may not always be a possibility to move rooms. Breakfast very expensive ($36) for what it is, so wouldn't recommend. We had breakfast at the Waldorf Astoria which was a third cheaper and incredible.

A very pleasant experience.

5+stars

Beautiful hotel with the best service ever,will definitely stay here when I return.

GOOD

The staff were all exceptionally welcoming and kind. The room was beautiful and the bed very comfortable. Dinner at Zoe was delicious.

Went for the first time to Cairo, had our doubts but soooo worth the visit. If you get the chance to upgrade the room to suite do it. We stayed at a suite with garden, zoo and pyramid views breathtaking. The service is exceptional, the room service meals amazing. Well worth the price. Would stay there a million times more. We were sooo sad to leave. They made our stay unforgettable.

Great place and helpful staff

Property is old and need a face lift, rooms outdated

Best hotel to stay.

Not value for money at all. Really old and poorly preserved.

best personal . In our experience, this hotel was like a gem amidst the pollution. Excellent and attentive staff. They surprised one of our companions by sending him a birthday cake. Thanks to the hotel management.

very good service and particularly salma who helped us when my daughter left her phone in the taxi

Not worthy of the four seasons name. Old and dated.

Fantastic experience! We were very pleased with the entire staff and the service was excellent. I would recommend this place in a heartbeat. We had the most memorable stay! Thank you so much everyone; we will visit again.

Excellent breakfast, supply water. Free shuttle to nearby restaurant. Excellent restaurants on the property as well. Great security. View of the property and the Nile is amazing!

Traffic loud from outside room. Bathroom door handle problem. They fixed it immediately. Staff very nice!

We had a wonderful stay at this hotel. We stayed in the Diplomatic Suite. Upon arrival gues services had left a cake for our anniversay in our room. Our sons were well looked after by the staff. They enjoyed the pool, playing billiards in the Char Bar a d spotting the different animals in the zoo from our balcony. Food is sublime in all the restaurants and the First Nile boat is an added bonus. We didn't mind catching a taxi into places like Zamalek as it was only 15 mins away (just across the bridge) and cost approx £2. Thank you to all the wonderful staff who made the stay extra special. No expense is spared and anything at all you need, the staff will discreetly arrange it. I don't make a habit out of revisiting hotels, but if I am in Cairo again, this hotel is where I will be.

A regal experience. We can wait to come back.

The Hotel was great and I felt safe! The staff was kind and helpful. Recommend it

5 star - lives up to The Four Seasons name

What an exceptional hotel - lived up to the Four Seasons status and the food at Zoe and Lebanese restaurant were both delicious and beautifully presented. The staff were 10/10, you every need was attended to and we were served with such professionalism. Breakfast was expensive and we would have rather an a la carte as opposed to buffet.

The Concierge Service is a total disaster. Unable to solve any problem o requerimient. Bad actitud in general.

Such a great haven for my son and I traveling solo. They were so kind and caring for us. We felt at home.

Beautiful pool and service is excellent

First-class support from the hotel staff, perfectly clean, great location and an amazing view of the Nile river. Being on the west side of the Nile provided convenient access to the Great Pyramids and museums.

Personnel and hotel was fine, but the location did not offer anything to do.

Loved this hotel so much … everything is amazing

Excellent

The best

High quality although very pricey for one night my rate was $404 USD. Although it was more expensive then I would have liked I had a nice view of the pyramids in the background.

All the amenities in the hotel were excellent. The hotel personel was very attentive. The room was very clean and comfortable.

Everyone at the property is incredibly nice and helpful ❤️ thanks for an amazing and awesome hospitality

The property was nice.

So stunning and the staff was above and beyond the typical already amazing Four Seasons level of care and attentiveness.

Overall stay was excellent.

The staff were exceptional.

Great stay

The property was dated and not new. It is not the usual fours seasons style.

The staff is the best!! Everyone was always helpful at all times and very friendly! Great place to stay!

Great place to stay , everything was new and clean .

Everyone that worked there seem to add to the great Experience

Overall it was good to stay

An Unexpected Delight at the Four Seasons, Giza

Our recent stay at the Four Seasons in Giza/Cairo was an unplanned serendipity, transforming a travel hiccup into a memorable experience. Originally stranded due to severe weather that disrupted our journey from Alexandria and caused us to miss our flight, we found ourselves unexpectedly at the doors of the Four Seasons. From the moment we checked in, the competence and attentiveness of the staff were evident. Their warm and professional approach turned our initial disappointment into a feeling of being genuinely cared for. The highlight of this exceptional service was a complimentary upgrade, a gesture that speaks volumes about the hotel's commitment to guest satisfaction. The room itself was a haven of comfort, boasting what might just be the best mattress in the world. This, combined with the tranquil ambiance of the hotel, ensured a restful and rejuvenating stay. It was the perfect reset we needed after the stress of disrupted travel plans. Overall, our experience at the Four Seasons in Giza/Cairo was a delightful surprise that gracefully ushered us into the new year. It's a testament to how unexpected circumstances can lead to wonderful experiences, especially when you're in the hands of a world-class establishment like the Four Seasons. This hotel is more than just a place to stay; it's a place where unfortunate events are transformed into cherished memories.

A few things have changed since years of being guests there, but thankfully attentive ranking staffers like Ms Noha, Mr Kareem, and Mr Mahmoud made huge efforts to remedy by accomodating "request" as well upgraded room.

Upscale classic hotel in Nile side area of Cairo. The hotel is a bit older and less up to date than more recent hotels. The elevators are quirky and have two different sets of keys to get to your room. Room was spacious and overlooked the tired zoo area of town. They built an apartment building between the hotel and the Nile so no water views from this venue. The best (or worst) is their Nile Boat restaurant has to be accessed by walking across a busy three lane highway-no cross walk or bridge! Very Egyptian. Breakfast is magnificent and best we had throughout the Middle East. So a mixed bag but we will go back.

The Wi-Fi did not work consistently and often dropped. Staff was very attentive and pleasant. Hotel was clean. The area around the hotel with the exception of the restaurants on the river was not clean

We had a wonderful visit. Moamen was a great host! Mustafa is Aura took extremely good care of us. You are lucky to have them. The room 820 was beautiful and we loved our beautiful oasis after busy days.

I traveled to Cairo for my 50th birthday, with my teenage son. With this being our first trip to Egypt, and knowing that I wanted to have a comfortable experience while traveling, I decided that the Four Seasons First Residence would be the best option.Prior to arrival, I corresponded with hotel staff, and let them know that we were traveling for my birthday. Arrival and check-in were seamless. We were immediately greeted by an attendant who took our bags to our room. Check in was very easy, and every front desk agent we worked with was wonderful. I don't recall the name of the young lady who assisted us, but she was absolutely wonderful. Please check to see who the front desk attendant was in the evening on 9/9 an. Upon arrival to our room, I was surprised to find a birthday cake, card and other pastries and bedside slippers. Our room was large and very comfortable. WiFi was as fast as my WiFi at home, and most walls already have universal outlets. The hotel is connected to The First Mall, a luxury shopping center that's open until 10pm. La Gourmandise, a hotel restaurant, is also in the mall. They have the most beautiful French pastries, and a full menu. We checked out on the 12th and returned on the 14th, to find MORE birthday amenities, including falafel (after I mentioned that I love it) a cake and embroidered "Happy Birthday" pillow! I couldn't have asked for a more wonderful experience. Thank you!

Amazing service & staff

We loved this beautiful hotel! The staff were exceptional. Youssef in room service in particular was amazing! We had a view of the pyramids from our room. There's a view of the Nile river from the gym. The gym is amazing and so is the outside pool. The cabanas are free for hotel guests which I loved. They didn't skimp us on anything and all of the staff were lovely. We will be returning!

The room furniture is old, very bad. I was given a smoking room and my request was non-smoking which had a bad smell had to move rooms which took almost a day and two extra hours to manage the move with the staff. The property shouldn’t be a four seasons at all.

Most beautiful Hotel in Cairo, combines Elegance and Class. They have the best and most professional employees in Egypt.

The hotel was a diamond in the rough. Not located in the best neighborhood but inside the premises it was one of the most gorgeous hotels I have ever stayed! The staff was very nice, the suite was stunning, and the food amazing! The First mall of Giza was breathtaking, the spa unbelievable, the pool was next level. We enjoyed hooka in the bungalows by the pool and enjoyed wonderful drinks at the lounge. It was a fantastic honeymoon trip we will always treasure.

Very good service good stuff friendly and helpful

Excellent service and food.

The lobby people great service everyone in this hotel is nice

Friends trip

Room was nice and clean. I sleep good.

It was beautiful! The staff were friendly and treated us like VIP. We would definitely stay there again.

Property itself is nice, however getting around of hotel was unsafe. Busy streets with no rules and safety guidance. Staff are super friendly

The entire staff was extremely friendly! I want to recognize Mr. Youssef Khalid at the front desk. He was very kind and professional. He is very well-mannered and he made me feel very welcome to the hotel. I also wish to recognize Miss Elina - Guest Experience Manager. She was very gracious and made my hotel stay very comfortable and pleasant. She is also a very skilled staff member who greets and assists her hotel guests with great enthusiasm and courtesy. I had a very memorable stay at the Four Seasons Giza.

From check in to check k it everything was amazing! The staff was very friendly and professional and all willing to help us with anything we needed. Will definitely be back as I will be taking my mom to see beautiful, historic Cairo

Beautiful Property, needs some care to keep up the class and elegance

Good hotel in good area.

Fabulous service and food. Very good service for theatre tickets, boats etc. car was too expensive.

Great stay!

Air conditioner and outlet are old though they work properly

The staff was amazing, very helpful

The Four Seasons at First Residence is the perfect example of old-style elegance with added modern features of enhanced dining and shopping. We were part of a tour group, but arrived a day early to ensure that we could have delays, but still start the tour on time. We arrived very late (~2AM) and found that we had been upgraded to a much higher category room - a very pleasant surprise. The buffet breakfast was wonderful, the staff very friendly and eager to provide the best possible service. Other meals within the hotel complex were equally pleasant and reasonably priced. In general, a top notch place to stay in Cairo.

Spacious, quiet, clean rooms. Very friendly helpful staff. Understated luxury. Free fitness center facilities, of which I made use. Choice of several restaurants, with excellent dining.

The hotel is complete luxury! They spoiled us rotten - we received an upgrade to a gorgeous room and they delivered a cake to our door to celebrate my partner’s birthday. The facilities are wonderful and the staff are so friendly and helpful. The whole experience was a complete treat from beginning to end.

Front desk staff were very pleasant and helpful. In fact, all staff throughout the hotel proper - at reataurants and bars, housekeeping - and in the attached mall were friendly and always eager to help. We very much enjoyed our first few days in Egypt because of the facilities and personnel at the Four Seasons.

Staff made this property and experience. Definitely worth staying here.

Great service and staff. Our stay was very comfortable and enjoyable.

Excellent service and amenities as always in ant Four Seasons property.

Beauty, Cleanliness, professional and accomodative staff, efforts to meet guest needs, gym, (coed and female gym for muslimah) clean and heated pool. Location comvenient for my family needs. Alongside corniche for walks or jogs, high end mall attached, lovely dinner cruise/boats nearby. WAS BUSY YET ACCOMODATED our early arrival (10:30 am) & subsequentally gave us a beautiful room upgrade to facilitate a personal/family request.

Four seasons stay was excellent. Will visit again.

Overall property was good. Clean and great restaurants. Staff were responsive. My only issue is that I requested the room be decorated for my birthday and was assured ti would be however when I arrived it was not. Also, when I left my room for a short period during the evening I came back to a guy from housekeeping in my room and was startled when I came in, quickly grabbed my personal blanket and began folding it saying he was cleaning, when I looked into the bathroom it had not been cleaned and keep kept saying I'm sorry and left without cleaning anything. It made me extremely uncomfortable and reached out to the concierges to change my room. The concierges were very responsive. The fee for airport pickup is too expensive; 90 dollars for a Hyundai Sonata. Other than that my stay was good.

Worth every penny- we visited 5 different hotels during our stay in Egypt and this was by far the best. The staff was amazing, we felt safe, and the rooms were so comfy. The food was delicious and just felt at home.

Great value, hotel has charm al do needs some face lift Do recomend

The hospitality and cleanliness of the property are top notch. Second time I’ve booked with the hotel and will continue to return for my visits to Egypt. An area of improvement worth mentioning is the door card. I’ve had to replace my door card 4x because it continued to deactivate because it was near a cellphone device. In reality the chances of your card making contact with your cellphone are highly likely whether it’s in a pocket or purse.

Safe/ luxurious

Cairo is an interesting city definitely Third World. Is that yCairo is an interesting city definitely Third Worl. This hotel was safe and luxurious beyond our expectations.

Wonderful hotel !… Food at Aura was excellent, just perfect !

Unbelievably great service and amazing rooms and amenities

Great stay the Four Seasons First Residence

I was only there for one night. However, I was a grand night. The room I was assigned was fantastic. It was clean, spacious, and definitely fit the luxurious Four Season's brand. The hotel had everything that you might need. All the staff were courteous and friendly. The concierge did a great job helping me to find a place to eat and go out for my last night in Egypt.

Everthing was excellent, thank you! had a wonderful stay and the breakfast is delicious.

Staff are super helpful Overall the condition of the hotel is old

Amazing. Just a bit expensive

Need to uplift the internal furniture and state of stuff

Great place to stay!!!! Book now!

Where do I begin! From start to finish service with this hotel was exemplary! They allowed us to check in a tad bit early and while we waited we went to the 4th floor where the pool is and sat at their bar as they prepared our lemon drop martini’s. The bartender was great! The servers were all amazing and very helpful and friendly! The spa and gym exceeded our expectations! The food, Delicious! Room service and housekeeping, outstanding! Front desk, security and all other staff here at the hotel is very happy, willing to assist and professional. Definitely stay here, you will truly enjoy yourself! It’s safe and close to a lot of common areas to visit. We will definitely stay here again!

As usual was perfectly, everything going smooth and excellent employees, Thanks

⭐️⭐️⭐️⭐️⭐️ Five stars for Four Seasons Giza!

One of the best hotels I have ever stayed at in my travels around the globe. The service is absolutely impeccable across-the-board! My room was lovely, with a gorgeous view of the Nile. Every department - laundry, room service, housekeeping, bar staff, Reception, security, Spa - were, without exception, exceeding expectations at every turn. As a female solo traveler, I felt incredibly safe and well taken care of. I would like to especially think Mostafa in reception for taking extra care in looking out for my safety, Niti in the spa for an absolutely terrific treatment and relaxing experience, both of the impeccable gentlemen in the bar each evening who showed great hospitality and warmth to me during my stay, the laundry staff who returned my items in just over an hour without even asking for rush service, and the room service staff and chefs - I had several wonderful meals accompanied by prompt service and smiles. I even asked for a late check out due to an evening flight, and they were gracious enough to let me stay in the room until 4 PM, no additional charge. These little details matter a lot, and I am guest for life! I can’t gush enough about how much I enjoyed every element of staying here, and I would not only recommend this location to other travelers, but would never stay anywhere else after having this wonderful experience. Above and beyond, five stars!