The entrance doesn’t look like a five star hotel.

Employees are extra nice and friendly .

Great service and breakfast

Ok stay

The stay at the hotel was ok. The front desk staff were friendly and courteous. We didnt meet other staff since they didn't offer food in thr package and we only slept in the rooms. We didnt use any other amenities. The guys at the entrance doors wete quite helpful in assising with taxis.

Upon arriving after 18 hrs of travel, Monisha and Ashish at the front desk were very polite and empathetic to my tired look. They were amazing at getting me a room promptly and ensured my stay was very comfortable. Great staff ! Thank you for the wonderful room amd stay.

Ahsan served us and was brilliant from start to finish. We will be back for sure in the future beautiful hotel and amenities.

NA

Great hotel, fantastic amenities

.

Staff were friendly, I need to call the house keeping everyday to clean my room as they don’t do it without request !my friend found mice at her room 🙄

The cleaning was very good and the front staff was good too

Hotel is nice but surroundings area is not very good

Shultle to the airport not available all the time

Kitchen staff and management done an amazing job. Very helpful and friendly. Will definitely be back

ok

Perfect

Nice hotel and in the reception man hussam and husain great and cooperative I will stay again

Will not book with Sheraton again

Dirty place , poor service and noisy

I paid for 2 queen beds room but received 1 bed room. Also room is too smal. Its not which I ordered.

I always stay in Four Point Sheraton… The best properties in Sharjah, UAE in all aspects…

Good

Excellent Hotel.

Very nice stay. Very Professional staff. Perfect stay

The hospitality of the staff is what stood out most for me, especially the front and kitchen staff. I was truly impressed at their friendliness, professionalism, helpfulness and willingness to ensure I had a great stay, and enjoyed my breakfast. My main concern was the wifi connection. It was not strong enough which was very frustrating at times. Also there was an incident where I saw a small rodent or insect in my bathroom. However the front staff very quickly offered for me to change rooms which I appreciated. I was overall happy with my stay. Thank you!

Super clean and well-maintained with friendly, supportive staff. The chef was amazing, greeting everyone at breakfast with exceptional attentiveness and friendliness. Overall, the staff was kind and consistently focused on ensuring guest happiness.

Nice hotel

10 star not 5 very good thanks

I would love to stay in this hotel again this hotel very friendly stuff clean everything nice

Great hotel, really nice staff

Great hotel

My message to the unresponsive general manager during my stay. Mr. Chadha: I’ve stayed at Marriotts globally for 212 nights in 2023, using both the Bonvoy app and third-party sites, drawn by the exceptional service of your Marriott colleagues. However, my experience at the Four Points by Sharjah has been profoundly disappointing, marking my worst Marriott stay. The furniture from the lobby to the room is noticeably stained. Near the cafe, the business center computers are surrounded by biting gnats/insects. Last night, I reached out through the Bonvoy chat, stranded downtown for over an hour, unable to secure an Uber back to the hotel since all Ubers demanded cash. I requested a paid hotel car service, but your staff directed me to call reception, despite being just feet away. I ordered room service roasted buffalo wings, only to receive nearly raw wings floating in a deep bowl of sugary sauce with white rice. When I sought management through your front desk staffer Hossam, he smirked, falsely claiming he was the sole staff member, just before four others emerged from the back office. Marriott’s reputation for safety, professional customer service, cleanliness, and cuisine is why I travel with the brand. It’s disheartening that Four Points Sharjah falls short of these standards. Caroline m Titanium Elite Loyalty

Very clean & the staffs are very friendly

The staff were polite, friendly and courteous. A.big shout out to Mohain, the staff (gentleman) in the gym area & the rest of the staff.

Excellent stay

Stayed in an executive room. All amenities supplied including water. Clean and comfortable.

Not happy with it

Too far and amenities was missing like bath rob and toilet amenities

Unfortunately can’t rate below 1 star. My room smelled like cigarettes and industrial strength air freshener, despite asking for a non-smoking room. The air freshener was so harsh I woke up with a sore throat and nasal issues. Was told the room was non-smoking…clearly a lie. And was told I couldn’t switch rooms because they overbooked the hotel…and is this my problem or their? All in all, the manager continued to lie about the room being non-smoking - when it clearly was. This is barely a 1 star hotel.

The worst hotel we ever stayed in. The whole building including the rooms, hallways reeked of smoking. We had a whole wedding party staying there and we had about 6-7 rooms and pretty much everyone had to change rooms because of smoking smells. And even after changing rooms, we had to live with the smell. If I were staying there by myself and was not part of the wedding party, I would have checked out the next day. The area around the building was dirty and congested. Only good thing i would say about this hotel was the staff in the dining area, very polite, courteous and professional.

The frontdesk staff and dinning staff were wonderful and accommodating. I was blessed with an upgraded room. Unfortunately the TV in the bedroom didn’t work. Also twice i up the room sign for making up but Housekeeping didn’t come during the day. My last day they came at 8pm at night. Overall i had a great experience at this property.

Great stay

All staff were very courteous from Check in through to the restaurant. Concierge helped with taxi’s. Room very clean and comfortable with hot and cold drinks. Will definitely stay again.

Front desk and housekeeping staff are good.

Good hotel. Excellent service. Front desk and housekeeping stuffs are good. Value for Money. Stayed 7 days. Enjoyed stay.

Great hotel and good hospitality

Best of the best; I wish I had an option to give them more stars. We stayed in many hotels around the world, from US to Canada, in Europe and east Asia but without any doubt this was one of the greatest experience we have ever had. Clean and neat building, modern room, super friendly staff and great breakfast buffet are all there. If you stay there, you may visit city's historic landmarks, or the blue and date souks which are just around the corner.

It was good.

Having a disability I was looked after very well, staff were accomodating and friendly.

Variety in the breakfast. Complimentary Ice. Change some installation, are too old. The service was very gentle.

Excellent staff, very professional and accommodating.

Property itself is good. If you are visiting the UAE for Sharjah, it is good but if your primary destination is Dubai then stay in a hotel in Dubai so that you don't have to keep paying toll.

I don’t know actually how is this hotel taking 5 stars It’s absolutely doesn’t deserve 3 stars Outdated furniture with terrible old equipments

One of the worst experience staying at Four Ponit Sheraton Sharjah. House keeping very poor, no cleanliness, bath room consumables to be order and called. Long waiting for house keeping to attend even call. Five star certificate must be reviewed by Authorities. No value for money.

Yes, please!

The staff was wonderful and the property was beautiful. We would absolutely stay here again.

WE WILL BE BACK-

Very god stay, convinient and clean. And we did a very late check out and they did not charge us. it was a very nice gesture from theIr side, and we apreciatted it very much. chinese restaurant is excellent. that guy in the kitchen knows what´s doing. we will for sure be back.

Great location and large rooms.

I chose this hotel because of good reviews but first thing it the rooms smell really bad like if theres a mold smell. Second I was overcharged for breakfast while i had a stay for a week my partner was staying with me and they charged me 110 and when I went to the check in table they said it was only 50. for breakfast. This hotel is no where near good places to visit dont recommend

You can’t park close enough to check in. Confusing guest parking. We had to drive around 3 or 4 times to find the the entrance to the parking. Just a very normal stay and go Our room was left dirty even after we called for cleaning. The only plus was the calm . Absolutely no unwanted noise.

Average place to stay

Low quality of towels. Average breakfast for the price. Good staff. Noise air conditioner in the room. Bed and pillows are good.

Clean

it is smell very bad when you inter and is the room

I did like anything about this hotel, the front desk personals was very un professional, we book the room but they did not keep the room for us, sold it out to some one else, and promised us for discount but never happen every staff members blaming each other, at the last minutes they said it was expedia's falt,

Ok but I expected a better place.

Excellent restaurant staff

Location was good. Rooms were updated and clean. Staff was friendly and very courteous.

The staff was good, but the service, room quality, and breakfast was not matched for a 4-star hotel. The room smelled. The walls were cracked and moldy. The hallways were dirty as well. Breakfast wasn’t that good either.

Great customer service, international breakfast.

Electrical problems Lights flashing in the middle of the night Elevator stopped in the middle

The customer service was outstanding. The reception team went out of their way everyday to make our trip comfortable and memorable

Ideal Location

This is my second stay at Four Point Sheraton. Ideal location, nice view, and facility. friendly staff.

Great hotel. Family hotel and very clean.

Wonderful Experience at Four Points by Sheraton Sh

It was an awesome experience. Love every bit of it

Not that Great

It was a very nice hotel however the cleanliness of our hotel room was not that great. We found hair on the floor in the bedroom, living room and even in the shower. Our fridge was not working in the room and the soap dispenser in the bathroom were all empty

The parking access which is shared ( common leg part ) with others peole who are residents in next block towers

Nice place

The stay was not really comfortable , as I have booked 3 twin bedded rooms ,& we were promised to get at least 2 rooms to be upgrade to suits , upon arrival we found reservation for 3 double bed rooms , which was totally inconvenient , it took 2-3 days to get things somehow adjusted .Housekeeping was not really organized when to get the rooms clean

Great location and awesome staff. But Mantinace is not at it is best and cleaning need a lot of work they don’t clean well.

Amazing place

Everything is okay except Internet is bad ..........

Fabulous stay

The stuff was very friendly and cooperative