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Four Points by Sheraton Balikpapan8.8Excellent
29 Guest reviews
8.8Excellent29 Verified ReviewsRead all reviewsCleanliness9.4/10Service9.4/10Comfort9.8/10Condition9.0/10Amenities8.2/10
Excellent
29 Guest reviews
Jalan Pelita No.19, Balikpapan, Indonesia. See map
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Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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Hotel Description
Located in Balikpapan, Four Points by Sheraton Balikpapan is within a 15-minute drive of E Walk and Plaza Balikpapan. This hotel is 6.3 mi (10.2 km) from Ruko Bandar and 6.7 mi (10.8 km) from Pantai Monpera. Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
- Essential workers only - NO
Important information
You need to know
- Pool access available from 6:00 AM to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for full breakfast: approximately IDR 140000 for adults and IDR 98000 for children
- Rollaway bed fee: IDR 350000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Free airport transportation
ATM/banking
Concierge services
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Express check-out
Meeting rooms
Wedding services
Express check-in
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 1
24-hour business center
Number of meeting rooms - 7
Number of outdoor pools - 1
Free self parking
Free valet parking
Vegetable garden
Banquet hall
Reception hall
Outdoor entertainment area
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Hospital bed available
Hotel reviews
TravellerTravellerAverage
Hotel is close to Airport. Floor level smelt damp room was old . Comfortable but well used.
TravellerReputable hotel standard
Hotel condition is great and service top notch. Love the bed and pillow as very plushy. Bath area is a standing rain shower and spacious. Internet is great. Breakfast is so so not to my liking. Location is near airport probably 5mins drive, 10mins walk. Area surrounding hotel is bad as nothing and look like a slump area and can only travel via grab. Complimentary airport transfer via hotel. Internet is great too
Travellernice stay in the new building, nice experience
Nice staff
TravellerCleanliness and friendly staff. Its near the airport so no need to worry about your flight schedule.
TravellerThe location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience
TravellerVariety breakfast.
TravellerMy stay at Four Points
Best hotel in Balikpapan
TravellerNice property conveniently close to airport! Beds a bit hard. Breakfast very basic. Loud mosque nearby.
TravellerI like all stuff from this hotel, but didn’t like the shower due to hot water not working
Travellerなし
TravellerEverything is good! I want to stay again!
TravellerThe room was clean. Hotel staffs were very friendly. The check in process was fast as well as the check out. Really appreciate it. The bathroom amenities were more than enough. Towels were clean (like it). Water pressure and the shower was a little bit low (was in room 327). The laundry was good and clean (would be great if the hotel provided laundry bag. It was not available on My trip) Small notes on the swimming pool, found used mask leaved on the swimming pool chair / table (quite annoying) - there was no crew on duty (twice visit the swimming pool). Overall, it was a great stay in this hotel. See you around
TravellerBest hotel in Balikpapan
Nice service and kind people, good facilities, clean and safe
TravellerAccueil parfait et confort de la chambre sensationnel
Crypto-friendly Bookings
Your money’s good here.
Stay here if you can
The room was large and comfortable. Nice rainfall shower. Good choices of movies to watch. Close to the airport. Very good service from the front desk.