Fiesta Inn Coatzacoalcos
8.4

Excellent

442 Guest reviews

8.4
Excellent
442 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.8/10
Comfort8.4/10
Condition8.2/10
location8.6/10
Neighborhood8.2/10
Value8.6/10
Amenities8.4/10

Blvd Costero 801, Coatzacoalcos, Mexico, United Mexican States. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
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Hotel Description

With a stay at Fiesta Inn Coatzacoalcos in Coatzacoalcos, you'll be a 1-minute walk from Malecon de Coatzacoalcos and 15 minutes by foot from Veracruzana University. This hotel is 1.3 mi (2.2 km) from Centro de Convenciones Coatzacoalcos and 1.4 mi (2.2 km) from Playa Sol Apartment Murals. Make yourself at home in one of the 122 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately MXN 250 to 550 for adults, and MXN 250 to 450 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

Multilingual staff

24-hour front desk

Business center

Number of restaurants - 1

Number of outdoor pools - 1

Free valet parking

Number of bars/lounges - 1

Terrace

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Hotel reviews

8.4
Excellent442 Verified Reviews
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Cleanliness8.8/10
Service8.8/10
Comfort8.4/10
Condition8.2/10
location8.6/10
Neighborhood8.2/10
Value8.6/10
Amenities8.4/10
10/10
Exceptional
Abraham, 09 Feb 2025
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Coatzacoalcos has very little tourism compared to other seaside hotspots in Mexico. So coming to Fiesta Inn, it is good to note that the hotel is a perfect location for anyone who happens to be visiting. If you are a foreigner and do not know the area too well and want a landing spot in safe, modern, comfortable hotel- this is your spot. I love this hotel when I visit. I often see international business associates who are brought to town because of work in the city’s offshore oil drilling. As well as Mexican travelers who are in town and looking for a comfortable place to stay. And so the hotel gives a high quality, comfortable vibe. I personal love the view of the ocean being it’s located on the oceanfront. And a higher floor offers a picturesque sunrise over the ocean. The rooms are always clean and air-conditioned to a comfortable climate. Location is also very good for exploring Coatzacoalcos. A 5 minute taxi or uber ride is all it takes to the local mall which has many stores and restaurants. Also the main road is a walkable ocean front who want see the town’s seaside sites and restaurants. A fresh seafood buffet is only a few blocks down from the hotel. For precaution, go with a group and never alone. Overall, I feel very safe and comfortable in the hotel. I’m fortunate I have family local to the city with me- so I know where to go and how to behave when I visit. But if you don’t have locals to rely on, the staff is exceptional and can help your journey.

4/10
Poor
Jorge, 13 Dec 2024
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Couldnt check in power went out and had to look for another hotel.

4/10
Poor
Carlos, 30 Sep 2024
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Very old towels. towels had red stains

8/10
Excellent
Fernando, 26 Aug 2024
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Que no dejen caer la calidad de servicio y las instalaciones

10/10
Exceptional
Rodolfo, 19 Aug 2024
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I like everything

10/10
Exceptional
Elianne, 04 Aug 2024
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Its a nice proporty and clean

10/10
Exceptional
Bryan, 25 Jun 2024
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Really love the staff and their room service was outstanding also the rooms were to nice. I highly recommend it and imma be coming back soon!!

4/10
Poor
Verified traveler, 18 Jan 2024
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Expensive

The most expensive hotel in coatzacoalcos, no gym, no free breakfast, room in bad shape, one elevator did not work

4/10
Poor
Elvia del Carmen, 08 Jan 2024
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The air conditioner always stayed in 25°c, too hot. The room and bathroom are small. The only nice things are the view and the bed is comfortable.

10/10
Exceptional
Raul, 01 Dec 2023
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Good hotel for the money

8/10
Excellent
Manuel, 10 Jul 2023
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Staff was great

10/10
Exceptional
Raul, 24 Apr 2023
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Good. Hotel

6/10
Fair
Lenard, 28 Feb 2023
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To start with they could not find the reservation and after they did they wanted to charge me for the room that was already paid for. Once we got in the room and staff was awesome.

8/10
Excellent
ALEJANDRO, 15 Jan 2023
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Un hotel muy bonito y seguro para hospedarse en Coatzacoalcos. Tiene la caliad minima de esta cadena y eso se agradece. El restaurante cierra a las 11 pm y eso nos sento muy bien a mi familia y a mi pues llegamos tarde y teniamos hambre y no sabiamos a donde ir.

8/10
Excellent
JUAN, 09 Jan 2023
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In general good but they need to improve the amenities pool area and bar area

10/10
Exceptional
Marco, 25 Oct 2022
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It is nice spot and acces to the beach

10/10
Exceptional
Verified traveler, 22 Jul 2021
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Very clean

8/10
Excellent
Fernanda, 14 Jun 2021
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Coatzacoalcos es horrible, el hotel, descuidado

Hotel muy descuidado, todo Coatzacoalcos es muy feo

8/10
Excellent
Verified traveler, 25 Mar 2021
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The town is not all that attractive. Lots of trash on the beach, smoke from the oil industry was way too close for my liking—made for a nice sunset though. Staff very friendly and helpful, Victor in the restaurant was really a great waiter.

6/10
Fair
Verified traveler, 18 Feb 2020
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Room are clean but is no refrigerator or microwave parking need to be cleaned on tv channels need to be more English spiking channels

6/10
Fair
Luis, 20 Jan 2020
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Personal siempre atento y cordial. El unico inconveniente es que segun es un hotel libre de humo de cigarro... y a traves de las rejillas del aire acondicionado se colaba humo de cigarro e inhundaba la habitacion de humo casi a media noche. Reportamos el hecho dos veces. Comentaron que indagarian. Sin respuesta, llame una tercera ve... ya irritado pues no se podia dormir con olor a cigarro inhundando la habitacion y nos cambiaron a otra habitacion en el 5to piso. Deben reforzar con los clientes que esta prohibido fumar en la habitacion.

6/10
Fair
Verified traveler, 05 Feb 2018
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Pool is a joke

Minuscule pool, extremely cold. Rooms are OK, but service is defficient. I asked for an extra towel and took half and they took half an hour to deliver it.

10/10
Exceptional
Bonnie, 23 Jun 2017
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Clean and cool

Everything is clean, a/c necessary and perfect. The pool is super clean. I wish they included breakfast in the price - at about $20 dollars for the breakfast buffet, it's steep. Other than that, zero complaints.

10/10
Exceptional
Urcinia, 29 May 2017
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4.5 STAR

VERY GOOD HOTEL AND SERVICE.IT'S CLEAN TOO

8/10
Excellent
brian, 18 Jan 2017
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long terms business stay.

staff good.hotel clean.

6/10
Fair
Verified traveler, 30 Jul 2016
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Not twice

Noisy lot of light into the Room

10/10
Exceptional
Jose, 18 Jul 2016
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Coatzacoalcos

I was there 4 days and never experienced a problem. The hotel staff was very nice and accommodating.

10/10
Exceptional
hari, 24 Aug 2015
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Perfect hotel for a quick stay

Excellent location , you can see the water from your room, the rooms are smallish but you have Everything you need at hand. Clean, very comfortable.

8/10
Excellent
James, 29 Jul 2015
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Great choice in Coatzacoalcos.

Very nice hotel. Good area. Only thing that could be better is a good bar in the hotel and a jacuzzi. However, no complaints at all.

8/10
Excellent
Verified traveler, 06 Apr 2015
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About the room

I have been in other Fiesta Inn Hotels and this isn't as good than others. The room was small and the bathroom had a different door that closed both the wc space and the complete bathroom. In general it is a good hotel.

8/10
Excellent
Carlos, 21 Oct 2014
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Great service!

The staff was delightful and efficient. Clean rooms, decent food and a safe place to stay.

8/10
Excellent
Verified traveler, 02 Oct 2014
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I was there for business and did not have a chance to be a tourist. The room was very comfortable.

8/10
Excellent
rodney, 06 May 2014
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good place and good people

I really enjoyed my stay in your hotel and in your city.It was my first time outside my country and your city made me feel at home.I will tell others here about your hotel and city.

4/10
Poor
LHdz, 06 Jan 2014
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Very Disappointing Service and Facilities

They didn´t respect my non smoking room reservation and gave me a smoking one. The beds are very small and uncomfortable. With regard to security, the parking lot is totally open and without any supervision, so really any person can get in without any control from the hotel staff.

8/10
Excellent
Verified traveler, 27 Dec 2013
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Great staff and exellent service

Nice medium sized hotel ideal for business travellers but choice of food limited and boring if staying long term.

8/10
Excellent
Verified traveler, 22 Dec 2013
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Exellent Staff

Hotel is very comfortable and staff very friendly and efficient. Choice of food is disappointing, menu has not changed since August this year. Rooms are good but do not have a fridge/minibar which normally provided in 3 star hotels around the world.

8/10
Excellent
Verified traveler, 02 Oct 2013
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Average hotel

Hotel was adequate but food selection limited and menu was the same for 6 weeks without change.

8/10
Excellent
Ben, 03 Sep 2013
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Across from the Beach???

The hotel was comfortable and clean. It has a great view of the Gulf of Mexico.

8/10
Excellent
Alejandro, 04 Aug 2013
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Nice Hotel to stay, Hotel location is great

8/10
Excellent
Adrian, 21 Mar 2013
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great for business

Excellent for business trip. great location in front of the sea. Good wifi.

8/10
Excellent
Alejandro, 14 Jan 2013
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Excellent service, food and a nice view

Very diligent staff! Food is great and served with care. I would definately come back. Suggest to provide shuttle transportation to the airport.

8/10
Excellent
Verified traveler, 29 Sep 2012
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Nice attention.

A washing machine and a dryer would be of help.

8/10
Excellent
Anonymous Critic, 28 Apr 2012
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Best in Coatza

We've stayed in some other hotels in Coatza, and so far this is clearly the best. It was clean, mostly professional staff, comfortable room... everything an American expects in a hotel stay. Stay away from the NH in Coatza. I hear the rooms in the ONE are too small. The only other hotel we want to try next time is the Terranova, but its far away from the malecon. Still it has pretty grounds and a view of a lagoon. Still, for comfort, Fiesta Inn met my expectations.

6/10
Fair
Rick, 09 Feb 2012
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Business in Coatzacoalcos

Compared to other hotels in the area the Fiesta Inn is decent, convenient to the airport. A bit remote from the town center. The constant, humid sea breeze makes for noticeable mildew odors in the rooms. All in all though not a bad hotel for business travelers. Visit Rancho Viejo, El Trocadero for good beef, Piquitos for excellent but pricey seafood.

8/10
Excellent
IvanL, 12 Sep 2011
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Very nice and cozy

Friendly staff, Very clean, close to shops. I recommend this hotel.

8/10
Excellent
Anonymous, 14 Jul 2011
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Good but not great

It was good, but the pool was dirty.

10/10
Exceptional
Gary, 29 Jan 2011
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Fiesta Inn - Coatzacoalcos

Highly recommended for business travellers. Clean rooms. Good work space with plugs for computers and chargers. Staff were very friendly and helpfull. Restaurant was reasonably priced and food was good. Very acceptable for business travel. Not really a spot for vacation or family travel. I will stay here again.

10/10
Exceptional
Verified traveler, 27 Dec 2010
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Clean, pleasant, friendly

It's right on the Malecon, westernmost end, and we were there just before Christmas and it was very quiet. Our room was nice, reasonably spacious, with a view of the water. The staff were particularly accommodating and the restaurant food remarkably good -- the menu was designed for busy travelers and included info about calories, fats, etc. The beach was awfully littered with trash, but when you walk along the Malecon or look out your window, you can't see it.

6/10
Fair
David, 22 Nov 2010
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Not impressed.

The hotel needs maintenace work as there were water leaks in the lobby & cafeteria.

8/10
Excellent
wanderboy, 04 May 2010
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Great for business travelers

Clean modern hotel on coast blvd facing the ocean. Great for morning or evening jogging. Pleasant service with passable English. There's a small fitness center and outdoor pool which I didn't use (too busy). Closest shopping center is a fair walking distance, but taxis are numerous and reasonable. In hotel dining and bar, but only used it for the breakfast buffet (about $14)Rooms reasonably sized and very clean with stone floors (so you can tell if they're clean). TV, work desk, closet, iron&board, solid wi-fi. Perfect setup for a business trip.

8/10
Excellent
Fanny, 26 Aug 2009
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It's good place

It's clean and confortable, the beach is not good

10/10
Exceptional
Jose Oscar, 11 Apr 2025
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Las instalaciones muy bien. Todo alrededor por el viento muy deteriorado

8/10
Excellent
Sara, 07 Apr 2025
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Fueron muy amables. Sugiero que le den mantenimiento a fachada y áreas exteriores

8/10
Excellent
Sandra Lorena, 16 Mar 2025
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Se le notan los años

El hotel está un poco deteriorado, le faltaban letras al nombre, los muebles y puertas en la habitación se ven ya viejos, pero la atención es excelente.

10/10
Exceptional
Gabriela, 02 Mar 2025
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Excelente hotel muy limpio y gente amables

Excelente trato los demos recepción excelente gente la cama muy cómoda hermoso hotel y volveria otra vez a este hotel se los recomiendo

8/10
Excellent
LUIS CARLOS, 02 Mar 2025
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Mal, muy descuidadas instalaciones

8/10
Excellent
Alfredo, 28 Jan 2025
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El personal muy atento y amable, le falta renovar las camas y mayor limpieza en las habitaciones

8/10
Excellent
David, 10 Jan 2025
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Cumple con la descripción

6/10
Fair
Oscar, 08 Jan 2025
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NO me gusto las condiciones del hotel

10/10
Exceptional
Agustin, 25 Dec 2024
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Excelente

8/10
Excellent
JULIO, 19 Dec 2024
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Bien en general

10/10
Exceptional
Julio, 08 Nov 2024
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Muy buen servicio Limpieza calidad de alimentos

8/10
Excellent
Armando, 11 Sep 2024
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Mantenimiento

Es una lastima que como todos los hoteles de Coatzacoalcos, el tema de mantenimiento siempre es el detalle no agradable de la visita... Por otra parte, el agua caliente del baño de la habitacion practicamente es inexistente... pareciera que ahora todos los hoteles buscan ahorrar, ahorrar, ahorrar y mantener prendida la caldera en el nivel minimo... Pero es lo que hay... Fiesta Inn es el hotel que en tierra de ciegos, el tuerto es Rey.

10/10
Exceptional
Israel, 03 Sep 2024
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Comodo

Fue una sola noche por necesidad ya que se fue la luz en el domicilio y tuvimos que pasar la noche ahi con lo basico.

6/10
Fair
Gemma, 02 Sep 2024
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No tienen frigobar, la condición del hotel es muy mala para lo que pagas, solo porque es cadena de los fiesta inn y americana y realmente en coatza hay muy pocas opciones. La atención del personal es algo baja y también los servicios.

10/10
Exceptional
Efrain, 31 Aug 2024
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La ubicación

10/10
Exceptional
Joab, 24 Aug 2024
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Excelente

2/10
Poor
Sulem Elen, 09 Aug 2024
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Muchas cucarachas

8/10
Excellent
Verified traveler, 04 Aug 2024
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Opinión

En términos generales el hotel cumple con los estándares de la cadena. Sin embargo, de noche se batalla ubicarlo ya que no están iluminados los letreros laterales del edificio.

4/10
Poor
omar, 03 Jul 2024
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Una no muy grata experiencia conociendo otras propiedades del Grupo Posadas. Se que el Golpe de la Pandemia para este hotel fue muy duro. Pero esto acabo hace 2 años. 1.- Creo que es muy notorio la diferencia de tipo de habitacion qur nos ofrecen a los usuarios de expedia. ( Y no por ser las mejores, ya que el moviliario es viejo y maltratado) TV muy pequeña en la que de toda la lista de canales solo pude ver un par. Ya que la calidad de las imagenes fueron deplorables. 2. Pasamos 2 dias pidiendo a recepcion toallas. Al 2do dia me encontre a la mucama que muy amablemente me ayudo. 3.- Buena opcion para desayunar fin de semana en el buffet.

10/10
Exceptional
Paulina, 09 Jun 2024
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Me gusto: La atención y sus instalaciones. No me gusto: El area de la alberca no tiene ninguna parte de sombra, ni sombrillas.

8/10
Excellent
Héctor, 11 May 2024
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bueno

10/10
Exceptional
Miguel, 28 Apr 2024
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Megusta

10/10
Exceptional
Andres Garfias, 31 Mar 2024
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Muy bien el hotel bien ubicado.

4/10
Poor
Elizabeth, 30 Mar 2024
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Mala opción

La habitación es pequeña, está maltratada, sucio, el colchón terrible, afuera del cuarto hay una máquina de hielos y hace mucho ruido y aunado a la gente que se la pasó toda la noche yendo por hielo el ruido era muy fuerte, no nos ofrecieron la bebida de cortesía, que tampoco pedí pero siempre la he recibido si la ofrecen en la página, la verdad no me gustó el hotel de manera general está descuidado

10/10
Exceptional
ALMA YURI, 29 Jan 2024
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Excelente

Camas muy comodas Personal miy amable Excelente hoteo

6/10
Fair
Alejandro, 28 Jan 2024
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El hotel no tiene un plan de contingencia sobre sismos que de a conocer al huésped. Nos tocó sismo y lo pudimos constatar.

4/10
Poor
ARGELIA, 16 Jan 2024
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Muy sucio y pésimo servicio

8/10
Excellent
Miguel Angel, 15 Jan 2024
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La almohada puede ser un poco más comoda

8/10
Excellent
CLAUDIA, 15 Jan 2024
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Muy limpio...camas ricas...solo la tv muy pequeña...Pero perfecto.para descansar tranquilamente... Zona segura y de fácil acceso

4/10
Poor
Heinz, 10 Jan 2024
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8/10
Excellent
Ariadna, 06 Jan 2024
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Bien pero no tiene la calidad Fiesta Inn

En general bien, pero el hotel no cumple con el estándar de calidad de los Fiesta Inn. Le falta mantenimiento

8/10
Excellent
martin de jesus sanchez, 05 Jan 2024
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Es conveniente para estancias cortas

10/10
Exceptional
Dulce María, 27 Dec 2023
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Es agradable el lugar y esta cerca de las plazas comerciales

4/10
Poor
GRECIA MARGARITA Gonzalez, 23 Dec 2023
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Las almohadas súper duras y feas

6/10
Fair
Hugo, 21 Nov 2023
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maldita delincuencia mató todo en Coatza

es una pena ver un hotel d esta cadena, tan descuidado, muebles viejos... camas chicas... hasta la letra F del nombre estaba omitida... creo que la delincuancia brutal de Coatzacoalcosha provocado la muerte de todos los negocios, inlcuidos los hoteles que quidan.. qpm de gobiernos

10/10
Exceptional
CARLOS, 18 Nov 2023
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Buena cocina y buena atención

10/10
Exceptional
victor manuel, 21 Oct 2023
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everithing,thanks

10/10
Exceptional
Engelbert, 12 Oct 2023
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Excelente para viaje de trabajo

10/10
Exceptional
Flor Angelica Chimal, 27 Aug 2023
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Todo bien

10/10
Exceptional
Marcia Elisa, 26 Aug 2023
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Personal muy servicial

10/10
Exceptional
Rolando Antonio, 23 Jul 2023
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Excelente servicio

Como la mayoría de las veces, ha sido una muy buena experiencia

6/10
Fair
Guillermo, 18 Jul 2023
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No dan lo que ofrecen

Ofrecen habitaciones con canas matrimoniales pero en realidad son individuales

10/10
Exceptional
Armando, 17 Jul 2023
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Excelente opción frente al mar

Muy bien todo! Gran vista al mar… Personal amable, limpieza, alimentos ricos, alberca a buena temperatura pero debería haber más sombras completas (no techos de palitos), y sería ideal si tuvieran palapas en la playa! También arreglen las lámparas de las letras de la fachada, no prenden y pierden imagen de marca por las noches!

10/10
Exceptional
Tania, 19 Jun 2023
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Muy buen lugar

10/10
Exceptional
Jose Manuel, 22 May 2023
hotel-logo-v2.pngTraveller

Vacaciones

Fue un recibimiento rapido, pero el lavabo esta tapado y tardaba en irse el agua hab 402

10/10
Exceptional
Yetza Michel, 16 May 2023
expedia-logo-v2.pngTraveller

Buena estancia. Solo colocar más toallas y camas matrimoniales más grandes.

10/10
Exceptional
MIGUEL JOSAFAT BLANCO, 10 May 2023
expedia-logo-v2.pngTraveller

Tiene buena vista hacia el mar y disfrutamos de la piscina. La programación de los elevadores facilitaba el desplazamiento. No recibí la amenidad VIP.

10/10
Exceptional
MIGUEL JOSAFAT BLANCO, 01 May 2023
expedia-logo-v2.pngTraveller

Excelente vista hacia el mar.

10/10
Exceptional
maritza jahayra, 07 Apr 2023
expedia-logo-v2.pngTraveller

No se podía meter a la alberca temprano porque estaban haciendo limpieza , tenían todo ocupado , porque había un evento en el area de la alberca y no me Ofrecieron la bebida de bienvenida

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