Feuerstein Nature Family Resort

Removed from My wishlist

When you a stay at Feuerstein Nature Family Resort in Brennero, you'll be on a lake, just steps from Isarco Valley and Ortler Ski Arena. This 5-star hotel is 11.6 mi (18.7 km) from Brenner Pass and 2.2 mi (3.6 km) from Wipptal. Make yourself at home in one of the 91 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Featured amenities include a computer station, multilingual staff, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Optional fees

• Airport shuttle fee: EUR 100 per room (one-way)
• Pet fee: EUR 15 per pet, per night
• Rollaway bed fee: EUR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian