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21 Jun 2025
Saturday
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22 Jun 2025
Sunday
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2 Adults - 0 Child
1 room

favehotel MEX Tunjungan Surabaya
7.0

Good

141 Guest reviews

7.0
Good
141 Verified Reviews
Read all reviews
Cleanliness7.4/10
Service7.4/10
Comfort7.0/10
Condition7.0/10
location8.0/10
Neighborhood7.6/10
Value8.0/10
Amenities8.0/10

Jl. Pregol 1 3 5, Surabaya, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
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See map

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Hotel Description

A stay at favehotel MEX Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and Joko Dolog Statue. This hotel is 0.9 mi (1.4 km) from Grahadi and 0.9 mi (1.4 km) from Sharp Bamboo Monument. Make yourself at home in one of the 163 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 17
Check-out by: 12:00 PM

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
Minimal age
17
Optional fees
  • Fee for buffet breakfast: approximately IDR 65000 for adults and IDR 35000 for children
  • Airport shuttle fee: IDR 230000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Business facilities

Banquet facilities

Other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Number of restaurants - 1

Number of meeting rooms - 1

Free self parking

Number of bars/lounges - 1

Airport transportation - pickup (surcharge)

Free parking nearby

Ballroom

Banquet hall

Hotel reviews

7.0
Good141 Verified Reviews
warning-sign.svg
Cleanliness7.4/10
Service7.4/10
Comfort7.0/10
Condition7.0/10
location8.0/10
Neighborhood7.6/10
Value8.0/10
Amenities8.0/10
10/10
Exceptional
Colin, 01 Jun 2024
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Cheap and very convenient

6/10
Fair
Shabbir, 20 May 2024
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Shopping are is near

6/10
Fair
Verified traveler, 12 Dec 2023
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Hotel is walking distance toTunjungan Plaza. Room is clean but towels are quite old . No mini bar ,but the price paid is reasonable.

6/10
Fair
Verified traveler, 07 Apr 2020
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Older

Older than pictures

8/10
Excellent
roy, 01 Mar 2020
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Cental location for the right price

You get what you pay for. Its cheap but then the cost is cheap too. Room was clean and functional. If you want somewhere cheap and clean in a central location, this is ideal. Bear in mind..the cheapest rooms do not have windows.

6/10
Fair
Verified traveler, 11 Nov 2019
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Near shopping centre, Tunjungan Plaza. The location is behind the main road, not so good though. Wifi is on and off regularly. Bottle water not even 1 bottle is not provided. we drink water from water dispenser outside the room.Not good. Wall paper inside the room is a kind of yakki. Better has the white wall or has a painting instead.

6/10
Fair
Verified traveler, 04 Jul 2019
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We stayed in a large room with a “king” bed. Very spacious. Nice cold a/c and great TV. The staff was friendly and helpful. They brought me an iron and board to use. This hotel is a budget hotel so price was very good. I give it low marks for cleanliness and location. Loud music played until late at night and smokey smell through vents.

10/10
Exceptional
Verified traveler, 22 Mar 2019
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Good service

6/10
Fair
Verified traveler, 29 Jan 2019
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Nice hotel convince 24hr indomart store nearby in case looking for fast food night time..n near tunjungan plaza

10/10
Exceptional
stan, 04 Jan 2019
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Should book breakfast when booking for the rooms because if you do it, you'll pay only 4 AUD each breakfast. The breakfast was quite good. A lot of food, drinks, snacks, fruits, etc. Buffet style. If you pay for breakfast not included with your rooms rate, it would be 6.6 AUD each breakfast. I think it's the same price at Fave Hotels Indonesia wide. The standard double room was for one person only judging by the size but quite good by the price at 25 AUD a night. Hot water worked but water volume and water pressure were not so good.The hotel had food courts within the hotel, a gym, restaurants, balcony cafe/karaoke room. It always had so many quests (many rooms filled) each day. Boncafe steak house was just across the hotel and Alfamart was a few houses away from the hotel (alfamart is a mini supermarket like seven elevens in many countries but it is also the place where you can buy prepaid minutes and Internet data for your mobile phones). It was probably 5-6 minutes walk to Tunjungan Plaza. I think for the price of the nightly room at the hotel, the hotel is good.

10/10
Exceptional
Verified traveler, 30 Sep 2018
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clean.comfort.value for money price

clean.comfort.value for money price

2/10
Poor
Muhammet , 27 Aug 2018
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Can get better room for the similar price

Small and smelly room, not so clean.

8/10
Excellent
Daniel, 10 Aug 2018
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Room for Improvement

Cleanliness is a must as mosquitoes nest mainly guests eat in the room n no proper cleaning after guest departure.

8/10
Excellent
Christopher Patrick, 04 Jun 2018
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Comfortable but there's room for improvement ...

The stay was comfortable and the FO and Housekeeping staff were friendly. Please improve on breakfast buffet menu, its set up, cleanliness and noticed the staff at the breakfast venue were not so friendly and cheerful. The gym needs attention as the air-cond system was not working. I believe this hotel can further improve and will definitely come again to stay at this hotel.

8/10
Excellent
Beng, 26 Apr 2018
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It's ok overall

Location is good if you're looking in the middle of city, next to big Tunjungan Plaza shopping mall. Room quality and bedding .... clean, but could be improved with better linen and possibly towel It's ok for its price.

8/10
Excellent
Zainal Bin, 02 Jan 2018
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Favehotel Mex suits your budget

Convenient location . Located away from the main busy road but just a few minutes walk to Tunjungan Plaza where I can find my shopping needs & plenty of food choices. Secured place as you need the access card to open the door at lift lobby .

8/10
Excellent
Heru, 22 Oct 2017
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Nice hotel for business trip

Good hotel, near to the place I worked for

8/10
Excellent
Ajhar, 20 Oct 2017
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Good

Good

4/10
Poor
Wanen, 19 Feb 2017
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Not so comfort

I was not comfort, noisy from both side. Aircond leak, less room soundproof. Other guess doesn't with good manners make noise. There is tiny bugs fly in few place inside my room also. Could be came from the toilet. Sorry to tell, i won't stay there anymore.

8/10
Excellent
IG AK Aswin, 14 Nov 2016
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Nice hotel in the center of the town

Hotel was near by Tunjangan Plaza, it was convenient to walk around as it was in the center of the town, quite a few good food places / restaurants were in short walking distance. The room was spacious. Breakfast area was decent, food selections were limited.

6/10
Fair
Verified traveler, 04 Aug 2016
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Small room

A very simple business hotel suitable for short stay..there are better and comfortable hotels around

6/10
Fair
Verified traveler, 29 Dec 2015
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good location but not so good hotel

I did not like the shower. I prefer shower which I can hold. The other things were all just o.k. There was no hairdrier in the room. The bathtowels were old and dirty. The good thing about the hotel is the location only.

8/10
Excellent
Verified traveler, 29 Nov 2015
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Hotels staffs are friendly. Room is ok for staying.

6/10
Fair
Vebri, 25 Nov 2015
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There is no window, noise from other room, but room was clean, large bed, n staf was friendly.

8/10
Excellent
Julie Lee, 09 Oct 2015
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Perfect location

This hotel is good if you just need it for sleep. Not recommended if you travel with children since this hotel doesn't have facilities suitable for kids. However the location is perfect in town close to biggest shopping mall TP and lots of restaurants and eateries nearby. I asked for non smoking room but my room smells smokes and in the hallway smells smoke too for couple days. Breakfast is nice with some varieties like congee, soup, rice/fried rice with 4 choice of meals, veggies with peanut sauce, bread with jam, egg station cooked as requested, coffee & tea, juices, indo style dessert, cakes & fruits. The service in the restaurant is good too. I enjoyed them all but since the food are the same (only 1 or 2 meals changed and rotated) for my 7 days of staying there, I felt bored with the food on my last days. I may come to stay in this hotel again if I go to Surabaya.

10/10
Exceptional
Leon, 29 Sep 2015
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Surprising nice interior and cozy feeling

When i book the hotel, my first intention is just a hotel for sleeping. Thus was looking for a budget hotel. However, i was shock when i enter the hotel, the interior of the room gives a comfy and cozy feeling. My friend and I was so happy to have stay in the hotel. The staff is super friendly and greet us with smile when we arrive, although we are late. As for the cleanliness of the room, i cant find any fault with the hotel and the room itself. (y) Recommended

2/10
Poor
Verified traveler, 28 Jul 2015
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The people were nice and the location was great, but the room had ants crawling in the bed and the water was cold.

4/10
Poor
Helena, 26 Jul 2015
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bad

dirty towels, smoke-smell room even though it was a non-smoking room. they only gave us 1 pair of sandals for every room. good : free to refill water any time

8/10
Excellent
Dharmadi, 09 Jul 2015
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Good hotel near tunjungan plaza

Nice hotel, little bit dirty. Found cockroach on bathroom but overall is ok

8/10
Excellent
Ng, 25 Jun 2015
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good choice

reasonable clean hotel

6/10
Fair
Bram, 05 Jun 2015
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Good value and location

Decent hotel for the money. If all you need is a bed to crash in, this will suffice. If you are not closterphobic, you can get the cheapest room but it has no windows. The next level up has windows. Very close walk to Tunjungan Plaza. Breakfast buffet is so so but for the included price, you can't complain.

6/10
Fair
Jude, 05 Apr 2015
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Convenient Location

Affordable hotel and convenient. Walking distance to McDonalds and Tunjungan Plaza. Room condition is acceptable. Toilet needs some improvement. I would recommend this only if you're on a tight budget.

6/10
Fair
fajar, 27 Feb 2015
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Good

Near from tunjungan plaza

6/10
Fair
Leigh Ann, 23 Feb 2015
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Average hotel, decent neighborhood

The hotel was a bit odd with the lobby on the 3rd floor and the room on the 2nd floor, however the service was attentive from the moment we arrived to check in. The room is quite small and not much room for 2 people. The room itself was clean but the walls and furnishings are very worn and beat up looking. I guess it's good for the price. I did not see much of Surabaya so not sure how its located in proximity to the city but its about 45 minutes from the airport and the surrounding area has a grocery store, several restaurants and fast food options and a movie theater within close walking distance.

8/10
Excellent
WILLIAM, 27 Dec 2014
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Nice, clean, and modern room

The hotel room was clean and modern. I would put it on par with a western hotel. I got a good deal on it so I found the value to be high.

4/10
Poor
Verified traveler, 27 Nov 2014
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Parking of the car is terrible

I was brought to the 9th floor parking lot that is available just for checking in. The the lift was so tiny for only 6 people. And when it is full, we have to wait for the lift a long time. At the front desk they don't tell us the procedure for free parking. No parking is available at the front of the entrance.

8/10
Excellent
allen, 21 Nov 2014
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visiting surabaya

first visit to surabaya and hotel next door to main shopping mall

6/10
Fair
Verified traveler, 15 Nov 2014
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Budget hotel with decent rooms

We stayed at FAVE hotel for a night. Overall, it was alright for the price. Only thing was that the rooms were rather small. If you're looking for just a room to stay for a short stay-over, FAVE hotel should be fine. Service staff were a bit slow though.

6/10
Fair
Halim, 07 Nov 2014
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Near Shopping Mall (Tunjungan Plaza)..

The room is very small... Breakfast is ok.. Hotel near Tunjungan Plaza...

8/10
Excellent
Verified traveler, 01 Nov 2014
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near to mall

the room was ok...just slightly small and don't have any window.

8/10
Excellent
Verified traveler, 09 Oct 2014
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Recommenable

waas good value for pricing

6/10
Fair
Liz, 11 Sep 2014
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It is okay, not very pleasant

We checked in at about 8pm and the room was at the corner superior room. We requested a double bed but the room offerred two single beds. And the room itself is quite dark because of the colour of the curtain and looks very cheap. No complain about the look cheap as i expected it before (i got a sale on air asia). The breakfast was so-so... Coffee and tea was not nice... Overall stay: its ok for sleeping only but not to relax or find comfort

6/10
Fair
shah, 17 Aug 2014
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budget hotel

not bad cos location is good

8/10
Excellent
Lok, 13 Aug 2014
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Great Location, Great Food

The hotel is just 5 minutes walk to Tunjungan Plaza. The food at Drago Restaurant is good and cheap. I went there for a dinner. I also ordered through room service. The complimentary breakfast is also good. My only complain is my room has no window. Overall, it is a great 3 star hotel. Book it.

10/10
Exceptional
Syamsul, 01 May 2014
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Comfortable room

I want to stay here again next trip

8/10
Excellent
Verified traveler, 21 Mar 2014
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Comfy bed, great location & excellent service!

I would certainly stay here again if I'm in Surabaya.

10/10
Exceptional
DQueen, 12 Feb 2014
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“Fantastic service”

cleanliness of room/hotel Quality of service Hotel amenities

10/10
Exceptional
DQueen, 11 Feb 2014
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“Comfy beds”; “Great location”; “Fantastic service

very enjoyable and memorable stay. Rates affordable and reasonable low income group of people.

10/10
Exceptional
Verified traveler, 06 Sep 2013
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Quiet, clean, cozy, good location

I stayed here after the weekends in Bromo. My room is a standard room. Very clean and cozy. A 24 hr convenient store is available on the ground floor. The hotel is about 10 mins walking distance to Tunjungan Plaza.

8/10
Excellent
Antony Bali, 26 Aug 2013
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Great budget hotel with decent, clean and safe rooms

Depending on room availability, allowed me an early check in. Smiles galore, friendly staff. Small, basic rooms with fresh drinking water and fresh daily linen, more than comfortable enough for one or two nights stay. Would stay there again if visiting Surabaya.

8/10
Excellent
a1v1n, 15 Aug 2013
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decent hotel

hotel is good enough if you are just intending to be there to sleep. room was small but good enough for my brother and myself who are just stopping by surabaya.

6/10
Fair
MohitWad1, 13 Aug 2013
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Value for money

Good value for money we paid. Breakfast spread could be better. No windows in standard room, can be claustrophobic.

8/10
Excellent
Peter, 25 Jul 2013
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Good Location , Enjoyable Stay

Great recommendation from friend... and enjoy it

10/10
Exceptional
Verified traveler, 25 Jul 2013
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Interesting Room

I stayed only 1 night; but very impressed about the room. Because room is very interesting design and also lighting was OK. Very satisfied. The problem only; I got the room without outside view at all. But its OK, because I need only 1 night for rest.

10/10
Exceptional
American ex-pat, 20 Jun 2013
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Girly room, perfect for a shopoholic

I was disappointed at first, as my standard room did not have a window. But I asked reception for a change, and they promptly offered me another room, so all was well. Rooms are very small and so no window was horrible, with a window it was charming. Clean. No amenities, but I liked the hot water availability in the lobby....though a teapot in the room would be better.

6/10
Fair
SAFIR, 14 Jun 2013
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Near to the town

It only takes minutes to some office location..time effective for transportation

10/10
Exceptional
MahTO, 28 May 2013
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Excellent Value for money!!

We stayed here for 2 nights at the start of our holiday tour to Volcanoes Bromo and Ijen. We were very impressed by the room. The decoration was modern and the design of the 3 sets of concealed lightings was fabulous! There were another 2 lights on the writing table and the bedside table. The glass window between the bed and the bathroom was quite sexy, and you can close it if you like. The air conditioner worked well and was easily controlled by remote. The room size was small but adequate for 2 adults. The only amenities provided were toothbrush and 2 bottles of drinking water, but they will supply you with shower cap, razor, slippers for a small additional fee. No mini bar, but a small shop on the ground floor. Breakfast was included, and was a good selection of local Indonesian food, salads, porridge and surprising Pizza. All-in-all, a very good hotel with best price!! Its location is across the road from Boncafe, winner of best restaurant in Surabaya in 2011 and 2012. Amazing steaks there.

10/10
Exceptional
Randy, 21 Apr 2013
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Great Location

8/10
Excellent
Verified traveler, 23 Jan 2013
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Walking distance to Tunjungan Plaza

have great stay at fave Mex Surabaya, minimalist design with pink bright color. Avoid with big luggage cuz haven't got much space in the room, breakfast so so. there is nice restaurant just opposite of the hotel, location of the hotel it,s just 50 meter from main rd plenty hawker surround the hotel and the plaza just around the corner. the service just an averages nothing special sometime you have to wait to check in but not big deals as I've got the hotel deals

6/10
Fair
abdulla, 11 Dec 2012
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111

its not the first tima to stay in this hotel chain really its excellent

8/10
Excellent
Verified traveler, 22 Aug 2012
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Conveneient from our viewpoint

Generally very happy apart from the fact that the Hotel offered to "book a taxi" and ''confirm your airline flight bookings". When asked to book a taxi, they offered a car and driver for more than double the taxi fare, and weren't prepared to book a a taxi at all. When asked to confirm the bookings for flights which I had made 4 months earlier, they declined initially, and when I pointed the offer was included in their own printed material, they then claimed that Garuda "wasn't answering"

6/10
Fair
Gary, 08 Jun 2012
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U must try the restaurant,

8/10
Excellent
Jui-Feng, 01 Sep 2019
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Location is good. Service is excellent!

6/10
Fair
Verified traveler, 27 Aug 2019
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地點很好 有飲水機提供冷熱水,也提供冰塊 吹風機不足,每天都說被借走了 房間燈太少,很暗 OK!

8/10
Excellent
Verified traveler, 21 Jun 2019
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Ok.

Ok. Suara di luar kamar terdengar cukup keras.

8/10
Excellent
Tubagus, 11 Jun 2019
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Penginapan dengan lokasi baik

Pesanan menggunakan connecting door tidak bisa dipastikan ketersediaannya walaupun sudah booking dari 2 bulan sebelumnya. Walaupun pada saat hari h tersedia kamar dengan connecting door tersebut, namun kondisi kamar sangat terasa perbedaannya. Dimana kamar luas kamar walaupun pemesanan ukuran dua superior tetapi satu kamar sangat terasa sempit dan berbeda ukurannya. Pada kamar yg lebih kecil tersebut juga awalnya dapat keset yang sudah rombeng. Shower juga pancurannya sudah tidak bagus. Sangat berbeda dengan kondisi kamar sebelahnya. Lokasi yang baik dekat dengan TP menjadi poin plus yang penting

10/10
Exceptional
bo, 14 Jun 2018
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good stay

good stay

8/10
Excellent
Verified traveler, 04 Mar 2018
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Nice hotel and just a step away from the big mall

I was late check out, almost midnight but the staff is very helpfull. Some parts of the hotel is under renovation but not causing disturbances for the guest. The room is small but clean. AC, TV and other room equipments are working well. The price is fair.

8/10
Excellent
Verified traveler, 03 Dec 2017
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Trip to Surabaya

berkesan dan bagus

8/10
Excellent
Verified traveler, 03 Jan 2017
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No windows

No windows

6/10
Fair
Karenina, 17 Oct 2016
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lumayan

overall good sih cmn kamarnya sempit dan tembok kamar lembab

8/10
Excellent
Verified traveler, 10 Apr 2016
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立地も良く、快適に過ごせました

都心に位置し、部屋、スタッフ、Wifiすべて快適。この価格帯では有り得ないコストパフォーマンスだと思います。絶対におすすめ。

10/10
Exceptional
Envieta, 18 Dec 2015
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saran

kamar kurang di fasilitasi jendela, agar ada pencahayaan masuk di kamar

2/10
Poor
Verified traveler, 04 Jun 2015
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never stay this hotel again

Staff not professional enough. Asking anything got no answer. In the room got mosquito, for shower has no hot water for two night..... They didn't solved customer problem in the right time.

8/10
Excellent
Hardyandi T, 12 Mar 2015
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Hotel Terjangkau dan strategis.

Hotel yang sangat strategis. Pilihan saya setiap ke Surabaya. Akses menuju Tunjungan Plaza yang sangat dekat. Harga terjangkau. Sangat menjadi pilihan utama jika berkunjung ke kota Surabaya.

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