- buy presentsTravel
Gift Cards 
Rewards!AVA Smart
Program
- USD
Loading ... Please wait whilst we find you the best room offers.
Hotel Description
Located in Suzhou, Fairmont Yangcheng Lake is on the waterfront, a 1-minute drive from Yangcheng Lake and 11 minutes from Tinglin Park. This luxury hotel is 1.7 mi (2.7 km) from Kunshan Forest Park and 3.7 mi (6 km) from Huayi Brothers Movie World. Make yourself at home in one of the 199 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Suzhou? This hotel has 23670 square feet (2199 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Masks are compulsory at the property
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
- Fee for buffet breakfast: approximately CNY 161 for adults and CNY 81 for children
- Airport shuttle fee: CNY 900 per vehicle (one-way)
- Airport shuttle fee per child: CNY 900 (one-way), (up to 12 years old)
- Rollaway bed fee: CNY 230.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
ATM/banking
Concierge services
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
Picnic area
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Wheelchair accessible path of travel
Braille or raised signage
Number of restaurants - 3
Conference space size (feet) - 23670
Conference space size (meters) - 2199
Number of meeting rooms - 1
Number of indoor pools - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Designated smoking areas (fines apply)
Outdoor tennis courts - 1
Snack bar/deli
Bicycle rentals on site
Free self parking
Free valet parking
Number of bars/lounges - 3
Number of coffee shops/cafes - 1
Free water park access
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Children's club (surcharge)
Supervised childcare/activities (surcharge)
Water dispenser
Couples/private dining
Private picnics
Proposal/romance packages available
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Sign language-capable staff
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Hotel reviews
TravellerTravellerKunshan trip
Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
TravellerGreat hotel
Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
TravellerExcellent Hotel/Beautiful Location
It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.
TravellerAwesome hotel
We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.
TravellerGreat lakeside hotel
This hotel and the staff deserves 5 stars. From the start I was made to feel welcome. The accommodation was spacious and comfortable. Tea and coffee making facilities in the room. I enjoying the honey harvest, and rode one of the hotel bicycles around their park, along the lake shore and through the organic farm. Dinner was excellent. I also had a couple of spa treatments which were very relaxing. Watch out for the 15% service charge. I feel this is the only thing the management should realise is not a good thing. I've stayed in a few good hotels that don't sneak a service charge on top of an already expensive room and other charges. It's unnecessary.
TravellerYangcheng FISH farm lake and expensive food
The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.
Traveller5 star Hotel with 1 star service
The Hardware is excellent but typically Chinese management. The service do not match up. The cleaning lady would just open the door without knocking. I have been there several time for business and believe their service were better at high season.
TravellerVery good place to family
The hotel is near by the Yang Chen lake and the view is beautiful.
Travellerlakeside getaway
Hotel location is by the lake, very scenic and good for weekend getaway, especially during the hairy crab season. However, there are quite a few cons. First the hotel is built cheaply. Walls are thin and everytime someone walks by, we could hear them. The A/C seems to come out of the bathroom so no matter how low I set the thermostat, the room is a bit stuffy but the bathroom is freezing. There is not enough F&B space for the size of the hotel. At breakfast, it is complete chaos. people have to sit out in the hallways. Breakfast food is quite bad so I can't imagine why the previous reviews said breakfast selection is good. The worst part is, while not the hotel's fault, there are just way too many people (and they are loud and inconsiderate). At times, I feel like I'm at a Chinese wet market rather than a resort. I wanted to bring my wife to a resort location near Shanghai for her birthday but it just wasn't that pleasant of experience. The only good thing I can say about this hotel is the staff are generally quite nice and friendly, (even if occassionally I run into a staff who has no idea what's going on).
TravellerPerfect for a quick scape from the city
The hotel is nice, the rooms very confortable and the surrounding with green everywhere
Travellerexcellent family weekend close to Shanghai
very good in a nice natural environment with plenty of fun for kids and adults
TravellerGood Urban/Country Getaway
I stayed here with my fiance. Obviously, this is not a cheap hotel; however, the service matched the price.
Traveller预定是显示含有早餐，入住时告知没有早餐，建议网页和实际要一致，这明显与实际情况不相同。
Traveller如果我不是住在行政楼层，我会觉得服务还是有瑕疵。
TravellerThe best hotel in Kunshan!! Location is a bit far from downtown so not so convenient for business trip but perfect for family trip, nice view of lake, service is excellent, food is perfect! nice fitness center & swimming pool, perfect sauna & jacuzzi! Wish they can add nice bar!
Traveller酒店比较好的
总的感觉是酒店是比较好的酒店。周围的附近的饭店比较多的但是水平不高的。酒店附近风景比较好的
TravellerWonderful！
酒店位置不错，农庄和水上公园很大，很有特色。只是湖景大床房空间不够大。服务态度也非常不错。我们全家过了一个开心的周末！
Traveller人很少，很安静
床单有破洞，room service的食品一般般，薯条是温的，藕饼太油腻，健身设施不错！
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Staff needs better training
Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.