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Fairmont Heritage Place Mayakoba
Carretera Federal Cun Playa, Km 298, Playa del Carmen, Mexico, United Mexican States
Most Popular
Other
Carretera Federal Cun Playa, Km 298, Playa del Carmen, Mexico, United Mexican States
Hotel Description
Located in Playa del Carmen, Fairmont Heritage Place Mayakoba is within a 15-minute drive of Tres Rios Ecopark and Mamitas Beach. This beach resort is 5.5 mi (8.9 km) from Maroma Beach and 5.6 mi (9.1 km) from Playa del Carmen Main Beach. Make yourself at home in one of the 34 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 38 per person, per night
We have included all charges provided to us by the property.
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number 008-007-006586/2025
Minimal age
18
Optional fees
- Fee for full breakfast: approximately USD 15 to 30 per person
- Pet fee: USD 31.76 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Description
Carretera Federal Cun Playa, Km 298, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
Located in Playa del Carmen, Fairmont Heritage Place Mayakoba is within a 15-minute drive of Tres Rios Ecopark and Mamitas Beach. This beach resort is 5.5 mi (8.9 km) from Maroma Beach and 5.6 mi (9.1 km) from Playa del Carmen Main Beach. Make yourself at home in one of the 34 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
- Essential workers only - NO
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 38 per person, per night
We have included all charges provided to us by the property.
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number 008-007-006586/2025
Minimal age
Optional fees
- Fee for full breakfast: approximately USD 15 to 30 per person
- Pet fee: USD 31.76 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Accessible facilities
Other
Elevator
Concierge services
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Children's pool
Spa services on site
Free use of nearby fitness center
24-hour front desk
Business center
Porter/bellhop
On private beach
Full-service spa
Spa treatment room(s)
Pool umbrellas
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 8
Golf course on site
Tennis on site
Number of outdoor pools - 2
Outdoor tennis courts - 4
Snack bar/deli
Free bicycles on site
Fitness classes on site
Ecotours on site
Golf driving range on site
Golf lessons on site
Hiking/biking trails on site
Kayaking on site
Pilates classes on site
Racquetball/squash on site
Snorkeling on site
Volleyball on site
Windsurfing on site
Yoga classes/instruction on site
Free self parking
Computer station
Number of bars/lounges - 3
Number of beach bars - 1
Number of coffee shops/cafes - 1
Beach umbrellas
Free beach cabanas
Beach sun loungers
Beach towels
24-hour fitness facilities
Beach volleyball on site
Beach yoga on site
Terrace
Babysitting or childcare (surcharge)
Children's club (surcharge)
Supervised childcare/activities (surcharge)
Electric car charging station
Golf lessons with a pro
Pro shop
Clubhouse
Couples/private dining
Proposal/romance packages available
Archery on site
Uncovered parking
Gated community
Golf cart
Golf clubs (equipment)
Outdoor entertainment area
Outdoor furniture
Walkway to water
Water sports equipment
Wheelchair accessible (may have limitations)
Free beach club on site
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Food and water bowls
Stair-free path to entrance