I booked this location because it said there was a restaurant, bar and washing machine. There was no restaurant or bar. And although there was a washer there was no dryer to not helpful at all. I never received an email with instructions and had to walk an additional 5 mins each way in the dark and cold to retrieve the details for check in - vs someone being at the address location for check in. Just wasn’t impressed at all. Poor communication and details and description was not accurate.

Excellent

Staff very friendly, great location

Great stay, close to public transportation and short walk to the main square.

Great location and parking available.

Fabulous

Pros; lots of room 10-15 minute walk to the main square, plus a clothing washer. Con’s: when we arrived there was nobody there to check us in at around 10 PM. By luck, we were able to figure out that there was another location about 200 yards away where we had to check in. Unfortunately we did not know this before so we were stuck, pulling our luggage through the cobblestone street late at night, and then having to pay for an Uber to go back to the original location where our place was located. Very inconvenient. Additionally, there is no AC which it was pretty hot. We couldn’t even hang out there in the middle of the day. Besides those couple of things, we enjoyed our stay.

Szybkie i bezproblemowe zameldowanie (uwaga - recepcja jest okolo 200-300m od Lubicz 17). Pomimo odleglosci od glownej recepcji, ktos z oblugi zawsze jest dostepny. Mielismy problem z Internetem - zostal rozwiazany w 5minut. Szybka komunikacja miedzy pracownikami. Bardzo dobra lokalizacja, blisko starego miasta i bardzo blisko dworca.

Location is excellent. Close to all important tourist attractions and main railway station.

Great location. Parking is really helpful. Unfortunately the air conditioning didn’t work (during a very hot week) - and, in spite of reassurances that it would be fixed, it did not work throughout an 8 night stay.

Property itself was okay however dirty inside. The cleaning needs to be better as there was dust and crumbs under table and in bathroom. Broken mug left inside. The furniture was alright, nothin special but the beds were not very comfortable. Location was great to old city but whoever cleans does a terrible job. Pipe also started leaking in bathroom. Soap dispenser fell off from the tape. Very cheaply made apartment.

The apartment was brand new and in a very good condition. The location is ideal and the service is top notch! Huge thank you to Joanna from reception who went above and beyond several times to help us. Overall a great stay and a fantastic service! Would 100% recommend!

Perfect for what we needed. Near enough to the main square. Good facilities in the room and very clean and comfortable. Reception very helpful and pleasant.

Fantastic Apartment

We stayed here for 3 nights as a family of 4. The apartment is in a great location, just a 5/10 minute walk to the centre of the old town. The apartment is modern, clean, well-equipped and had everything we needed.

Nicely renovated property close to mall, major transportation, and historic areas of the city. Close to enough to everything but in a quiet neighborhood. Air conditioner and dryer would’ve made the experience better.

Superb

This is a great place in a great location close to the old town, bus and train stations. The units are within an apartment complex. My unit was very clean and comfortable place for my stay. It was also very quiet. Highly recommended.

Clean and a 15 min walk to the square and to the local mall. Helpful staff. Safe area. Kids and parents were happy for the two weeks.

It's great location and a convenience of an apartment at amazing price.

This is a great apartment (hotel) just a few steps away from the down town of Krakow. Our apartment was clean, spacious and had all equipments we needed.

Perfect except odor

The apartment was new and well maintained. The room was also well cleaned, however, somewhere from kitchen had an odor...though I couldn't specify the location. The other things were perfect! Also, the person at the reception was kind and gentle, which made a nice atmosphere :)

Well located comfortable apartments

Well located comfortable apartments. Easy check in and check-out, spacious, clean and surprisingly quiet. Shopping center (with restaurants, bakeries, coffee shops) and train station 5 minutes walk away. I would stay again. You can book transfer to the airport with them which is convenient but it will cost you around double taxi/uber fare.

excelent value apartment close to old town

very good apartment within a short walk to the old town,the apartment was very comfortable spacious and well equipped.close to railway tram and bus stops,it is in a quiet area and would definately stay again,

Very good Place. I recomend it. Modern place near cracow centre

Great service, great architecture and room condition

Absolutely stunning apartments. Wold recommend to everybody.

Приемлемая цена и хорошее расположение .

Останавливались в гостинице на 6 ночей двое взрослых и двое детей 2 и 8 лет . Всё очень понравилось, чисто , красиво . Заселялись ночью , вся процедура заняла буквально 5 минут . Расположена близко от центра и старого города (7-10 минут пешком ), 3 минуты до торгового центра . Минусы : 1. Хотя было указано , что персонал русскоговорящие за 6 дней никто на русском так и не заговорил ) 2. При бронировании на фото номера был балкон , но при заселении не было .3. Курение запрещено на всей территории гостиницы и приходилось выходить за ворота .

clean and comfort. great location. close to station and many amenitie

Very big flat, modern and with a lot of storage. Perfect for a long staying

Very easy to check in and check out- the receptionist was welcoming and so helpful. The apartments were lovely and clean! Really good location.

Great apartments. They are well appointed. The location is perfect. Having free, secure parking is a huge plus. Staff very helpful.

Short stay October

Very modern apartment, well equipped and great shower. The only negative We had two boys who shared sofa bed but they said it was a little hardGreat location, 10 min walk to old town

Great size apartment in great location, staff are fantastic very knowledgable and extremely helpful. Apartment

Amazing stay definitely recommend but airco needed

Prior to arriving, I contacted the hotel via email and asked if they could book us a taxi, taxi was waiting on arrival - no messing around! We arrived to the hotel late on Friday evening to be welcomed to a helpful and pleasant member of staff, the grounds were clean and we was shown to our apartment, which was stunning, with amazing facilities, everything you needed such as kettle, cooker, fridge, knifes and forks, iron, hairdryer, even a washing machine, and much more! As we arrived late we thought there would be no shops around, there was a 24hr express shop 5 minutes from were we stayed, so we grabbed a snack which was needed! The beds and the pillows were comfortable, we had a problem with our shower as the dial was not turning and was stuck on very hot were it was burning your skin, it was impossible to get a shower, we let the Reception know and a engineer came to fix the problem which was very quick. The hotel location is excellent and only 10 minute walk to the city with a cafe next door open of a morning to grab cake and coffee, there is a shopping centre nearby which was lovely and a underground that has a Mcdonalds! The only down fall of the apartment was it was VERY hot off an evening and stuffy, there was no air conditioning, I think if we came in the summer it would be too hot to stay in there because it was cool it wasn't too bad, if you opened the window it was VERY noisy with people, I had to wear ear plugs :( I would stay again but hope there is aircon!!

Good location. 10 minute to old town. Bed was comfortable . Close to supermaket . Safe parking

Great little place to stay. Very quiet and close to everything. The only thing was that the mattress was very flat and kind of collapsed in the centre so you took towards your partner in bed when sleeping. It’s work out. The unit was lovely and perfect for what we needed.

Exceptional lodging close to Old City of Krakow

The appartment is truly amazing. Completely modern, newly and completely furnished. Quiet. The beds in the bedroom and the sofas in the dining room are comfortable as you may dream. Fully equipped kitchen. Undeeground parking. The appartment is located just near the Railway Station, on the edge of the Old City. First choice.

The aprthotel is very close to the City center (10-15min walk) and close to the main train station. The apartment looks good but needs some maintenance (Flore tiles sticking out). We ordered an apartment with two double beds and a sofa bed but got one double bed and one sofa bed (we were a couple with 2 adults), one of the adults was cramped of the living room sofa (was not an opening one) reception and house maintenance tried to help and resolve the problem but only option was for one person to stay at a different apartment in the different building…

Quiet and comfortable

Has everything you need. Make sure to ask if you need linens, WiFi reset, or more Nespresso pods. Everything is possible it seemed but not necessarily assumed or provided in advance.

It was great

Great stay!

I would recommend this place for any group stays. The apartment is really nice. The floor layout is great as the bedrooms are on a different side of the living room and kitchen so everyone in our group was comfortable. It’s also close to all tourist attractions and has parking.

This looks like a brand new place, everything is very clean and bright. We stayed at the top floor in the one bedroom suite, we loved the wrap-around deck. There was always someone at the front desk and they were nice and helpful. Also the free parking is a huge plus. The hotel is about a 10-15 minute walk from the main square, which is a good thing, because it is very quiet. We were in the main square at around midnight and it was very loud there (drunk people), so I was glad that we weren’t staying around that. You do have to walk under this shady-looking bridge thing to get to the hotel but there wasn’t anyone there. We also saw people walking there alone at night so I guess it isn’t too unsafe. Overall great stay.

Spacious, modern, comfortable apartment a short walking distance from the old town. Nice fitted kitchen with big fridge freezer, dish washer and a Nespresso machine. Dining table for 4. Huge flat screen smart TV in front of the sofa that will let you use your own account for the streaming services. Loads of hanging space in the bedroom and a small safe for valuables. The bed was really comfortable, on the firmer side as I like it. Large walk in shower in the bathroom and a washing machine if you need one. I didn't notice if it was a washer-dryer but there's a small balcony where you could dry clothes. The area has convenience stores and restaurants so you can avoid the pricier places near the main tourist sites if you want. There's secure underground parking on site although we didn't use it. The apartment was very warm so we left the windows open constantly. I'd imagine it would be very warm in there during the summer.

The location of the property was excellent for getting around Krakow. Apartment is very spacious. The underground car park was very secure. Reception staff lovely and very helpful. There were a couple of things about the apartment that I didn't like. Being an apartment that sleeps 6 I felt that one bathroom wasn't adequate, myself and my 18 year old son stayed two nights and it was ok but I can imagine that 4 or more people staying there then it would be a problem. Apartment was rather dark, mismatched light bulbs in hallway making it difficult to see anything in the mirror, bed in one room badly positioned for plug sockets and no mirror in this room thus having to use the one in the dark hallway to dry my hair as bathroom (other room with mirror) occupied!!! Ikea furniture/fittings were a little tired and showing their age, bed a little tatty in one room, mirror and bathroom vanity cabinet tatty also. Sound carried around the apartment as all the floors were tiled, plus noisy occupants in the flat above.

Thought the apoatment should have air conditioning Not enough sockets and there was no clean towels Otherwise really pleased

The washing machine was extremely noisy! Staff are very friendly.

Conveniently close yet removed from the hustle and bustle of Rynek. Rooms were clean and ready for checkin when promised. Everything we needed was at hand. Definitely will be booking again

Very Nice Modern Place in Great Location

Great Location and quality of the accommodations.

Great room. Well equipped. Economical and nearby main station.

There was no fan in my room and the weather was insane warm. I asked for one and they had it in my room right away

The property was really spacious, modern and clean.

Great find!

Loved this property. Although a couple of Kms from the centre it was in a quiet area full of great cafes & had everything we needed. Parking on the street out the front was easy (free on Sundays only) and the rooms were very clean & comfortable.

Good choice for Krakow.

Great location ,fantastic apartment,nice restaurant and bar on site.Look no further!

Good location and nice apartment . Friendly and helpful staff.

Great location. Kind services. Very clean and modern appliances. Free underground parking was a big plus. We will use this property again when we come to Krakow in the future for sure.

This apartment was excellent it had everything my two children and I needed for our stay in Krakow. It was clean and the staf were very efficient indeed.. It was a 10 min walk to the centre and the area was very safe.

This place was HUGE! Not only did it have a full kitchen, a living room with a couch, and a balcony, but a laundry room with a washer and dryer. AND, it was a choose walk to Old Town. The value for the cost was fabulous.

It was in perfect distance to the center and the flat was fabulous.

Great location, top facilities! Perfect for families and couples, only 5 mins to the centre

Lovely place close to old town

Very comfortable place for a family.

Amazing

Was amazing... Good location near old Town and mall... Clean and big apartment... The staff really was helpful

Krakow hospitality

Friendly staff that also upgraded us to a larger apartment for my family. Very helpful with surrounding areas. Extended us for late checkout due to an evening flight which was very accommodating.

Amazing food

The food was absolutely amazing, 5/5 for it. The room was big and clean, except for the uncomfortable pillows and the heavy perfume smell it was great

Excellent location, very spacious apartment and very clean.

Good location, around 5/10 minutes walk to the main square. The apartments were very clean, spacious and had all you needed.

Exclusive apartments were in an excellent location extremely clean had great staff 10/10 for our stay

Liked the space and things offered. Did not like the tv, did not work or I was too dumb to use it.

We were so surprised by how beautiful the property was, it was cheap and luxury! The kitchen was fully kitted out and the furniture was so comfortable. It had everything needed.

Perfect aparthotel in a great location. I really recommend

Big, simple, and modern apartment with everything you will need. The tram is loud and starts at 5 AM, so better get a room far off of Lubicz St. if possible.

Not what we ordered...

We have ordered a three bedroom apartment, two months prior to our stay. However, they have overbooked these apartments (frankly, if I understood correctly from the lady in the reception desk: they don’t actually have such apartments). Instead they have given us two 1-bedroom apartments that can be joined through a corridor. This means that one of the kids needed to sleep on a sofa bed in the living room and anyway the kids were far away from us (we travel with small kids, 3, 3, and 4 years old). Beside that everything was okay, but given the many options you have in krakow for this type of accommodation (even in the same streets there were similar apartments..) I would choose someone that really give you what you’ve reserved, or at least show some concern about your comfort and well-being, once they have downgraded you (not to mention an email or a phone if it wasn’t intended for in the first place)

All good, just be flexible

We got charged again, despite the information that we already paid. Unfortunately the battery died so we went back to show the confirmation and they apologized. Nevertheless this shouldnt happen as they blocked the money for a few days due to this mistake. Moreover its a bit confusing as we reserved in the „Aparthotel“ and then there was a second reception called „Exclusive Appartments“, which was obviously belonging together but still confusing. The appartment was spacious and clean.

Thw whole apartment was set out to a very high standard. I woukd definitely return to the apartment and Krakow.

Wonderful place. Great location close to Old Town.

I liked the apartment. I didn’t like that we could not get clean towels even though I asked for it. Not enough toilet paper and laundry capsules. At the price I should have at least been supplied with those 3 things

Great location just a short walk from the old town. 24hr reception with very helpful staff. Stayed in the supreme studio and was very clean and modern with lovely facilities. Everything you need for a short or long stay in Krakow.

Everything was well maintained and new. Staff was very attentive and also offered us a free upgrade

I DO FEEL EVERYTHING MORE BETTER FOR ME IT IS GOOD PLACE TO STAY IN KRAKOW ,POLAND I DO RECOMMEND TO LIVE THESE APARTMENT WITH HAPPY MOOD

Excellent apartment for a vacation

Our stay was really good. The room was well decorated, clean and comfortable. It was an easy walk to Old Town and other tourist attractions in the area. The kitchen had ample equipment to make a meal or snack as needed. Staff were friendly and helpful.

Could have lived here.

This was a very updated apartment in a very secure area. It was clean and had a washer which we desperately needed after traveling around. The lady at the office even came and showed us how to use it, since all was in Polish! She was amazing!

Loved it!

Wonderful. Loved the apartment. Great location. Clean, safe, lovely decor. Definitely would stay again.

Great Hotel, Great Location!

Great apartment/hotel, close to the city center. The staff handled every request with ease. If ever in Krakow again, I would stay here.

Modern, clean apartment. Great views of the city from the 5th floor.

Modern Apartment 5 mins walk from city centre

Spacious Apartment located in Lubicz street, only 5/10 mins walk from main square. Fantastic hosts (free upgrade offered), reception couldn’t be any more helpful. Will defo be back

Fantastic Apartment with everything we could want

This was a beautiful apartment. Very spacious with modern and high quality fittings. Had everything we needed such as secure car parking, good WiFi, great location, shops and cafes close by and walking distance to main attractions. Staff were efficent and helpful. Enjoyed a meal at the pub restaurant in the complex. Appreciated having a full kitchen and washing machine. Very highly recommended. Probably the best accommodation we've had on our European trip.

new and good access but difficult to find. Address should be changed on the google link

Great new apartment,as in the the name exclusive!moden luxurious apartment with all mod cons in.a quiet area.reception very helpful,parking on site and secure Highly recommend Will visit again

Modern apartment in great location

Perfect location for me - near the train station and nice walk into town. Well appointed apartment with all amenities I needed and wanted and the design of the building meant it was nice and quiet in my room too. The girls at the front desk were very helpful in booking tours and providing information locally too. I would stay again in Krakow.

Wow Krakow

Very nice apartment. We were next to the train tracks, but not a big distraction for us. You can probably ask for an apartment away from the tracks, as they seem to have an entire block of apartments. Brovar Lubicz (Brewery) was great for breakfast and dinner...really good beer and food! Excellent location...10 minute walk to old town! We loved our first trip to Krakow!

Great location, lovely apartment with parking

This is a fantastic complex very near the main train station with parking facilities. A 10 minute walk will get you into the main old square which is beautiful, plenty of places to eat, drink and see. The apartments are secure, well fitted out and very comfortable with an onsite micro brewery, what's not to love!!!

Great location clean and new

the location is great 24 hours concierge and the flat is brand new and they have everything you can think of form hair dryer to dish washer. 10 min walk to everywhere and close to the shopping mall as well. I would totally come back

Great Place

Great place. It was a bit hard to find but once there you were very close to everything. Only 10 minute walk to city center. Rooms were very spacious ant had all the stuff you would need. Great pice and location. Parking was very good and secure

City Break in Kracow

Immaculate apartment with very close services and easy walking access to centre.

Excellent location and amenities

Great place to stay. Staff were very helpful with local knowledge and booking trips for us. Very clean apartment with excellent amenities.

Location was great and the apartment more than met our expectations.

Lovely and comfortable

LOVED this place. It was our only great apartment experience on this trip. We got exactly what was advertised. The girls at the desk were helpful. The grounds were beautiful. The local grocery store was considerably larger than we expected. It was quiet, the open windows at night a floor and a half up let in a wonderful breeze and cooled down the apartment. The washing machine worked great, there was a drying rack in the closet, plenty of hangars, tons of cupboard and closet space. The only little quirk was that we were supposed to get vouchers for breakfast and ended up missing the first one because we didn't know about the voucher part. I would go back here again and again. Thank you.

A Must Stay

Great place to stay clean and very well presented. Small walk to old town but ideally placed

Lovely

Spacious, good location, fast and easy check in and out

GREAT PLACE

Once we found the place it was great. Not easy to find. Staff was GREAT. Room was Great. If you are in Krakow, this is the place to stay. Only negative is i cannot believe these apts. are fairly new and they did not have AC. Was a little tough to sleep.

Outstanding! Best in Krakow!!!!!

Perfect Apartments! Clean, nice and beautiful and in the Center of everything!!

Great apartment, terrible sleep

The accommodation is of high quality and in a great location, within 10 minutes walk from the centre. However there was no air conditioning which is really surprising as these are high end apartments and this made it really difficult to get a good nights sleep. We were a family of 4 and this was a one bedroom apartment with a sofa bed. The sofa bed is the most uncomfortable bed I have ever slept in, the mattress was paper thin so would not recommend where you are required to sleep on the sofa bed. We did ask reception if another mattress could be placed on top but they did not have any available.