Eusbett Hotel

6.4

Fair

42 Guest reviews

6.4

Fair

42 Verified Reviews

Read all reviews

Cleanliness7.2/10

Service6.8/10

Comfort6.8/10

Condition6.6/10

Neighborhood6.6/10

Amenities6.4/10

Not good at all

Not good at all. I was put at the old building near Goil The wifi wasnt working and i had to make several trips to the lobby of the new hotel to comnect with my family since i have a foreign line.

Free breakfast everyday between 6:30 am and 10am, very friendly staff . No outside food allowed is a minus for me so you are forced to eat their food only while at the hotel. There’s an ATM right outside of the building that converts your currency to cedis Straight from your account. I would’ve given a higher rating if I didn’t have issues checking in they couldn’t find my reservations and didn’t seem to care that a paying customer was waiting for something that was already paid for until the manager showed up which took several hours. There plenty of cabs in the area for easy transport

Hotel is nice but needs updating, air conditioners weren't working in some rooms and TV/Dstv not working

Good hotel. Would come back.

It was too noisy and the their service took soo long to service food

Just Not Good

Our stay wasn't good, the front office staff was rude and unpleasant. The person helping us choose our room was a nice gentleman though. They had us change multiple rooms in multiple buildings because they ran out in the main building. After finding us a room, at breakfast they said our room didn't come with breakfast because the room wasn't worth what i paid for. Also i wasn't refunded. All in all they need to do way better. I will not be staying here again anytime in the near future.

On arrival at the hotel i was told my booking can not be found after paying at axpedia website very disappointed and i will never go back or recommend to anyone. Staff were not nice

They confirmed my reservation, but the room would be full, so I couldn't stay at this facility. Hotels.com staff, kindly help me by calling hotels, then proceeded with free cancellation.

Eusbett Hotel is my "go to" hotel in Sunyani. It is a great place to stay.

It was an overall excellent experience, i will stay at eusbett the next time i come to Sunyani and i have recommended it to friends and family

Hotel was nice. Resturant food was good.

I enjoyed my stay had an excellent time. The staff were warm and friendly and the room was always clean and well kept. I would have liked the opportunity to visit some places of interest but there were no tours available.

TV didn’t work. They came and fixed it but it went out a few minutes later. WiFi didn’t work. Had to use our own cellular router

Great food and great service

Front desk and dining are exceptionally good. But room was lacking. Poor lighting and its size very small. But diningroom service and food exceptional.

An enirely excellent experience

The entire stay and experience was excellent. The ambience, food, spacious room, attentive personnel, housekeeping personnel, proximity to airport and courtesy vehicle to and from airport - all created an excellent experience. My only hiccup was the cashier in the main dining room on Friday evening meal.

Clean with friendly, hard working staff. The food was also very tasty. We really like the new hotel extension because even though the rooms are small they are modern. The only problem was how badly constructed our first room was. Staff finally had to move us to a new room. They were kind and courteous

Terrible room service. One meal took more than 2 hours to arrive! I called after an hour to see what was taking so long, and was told they would get right on it. No explanation as to what they were doing for the previous hour. I wanted to just cancel the meal, but my girlfriend was the food. When it finally arrived it was not what we ordered. Another occasion they also delivered food that was not correct. The mattress was extremely hard and uncomfortable. I woke up every morning with aches and pains. The drain in the shower backed up and they were unable to resolve it after 3 visits and numerous calls. They finally moved me to another room, where the air conditioner did not work well at all. Public areas such as the lobby and restaurant were kept at much too high of a temperature. The cleaning staff was very friendly and did a great job. The laundry service was excellent!

Best hotel in Ghana I have visit

Sweet overall nice athmospherev staff prepared to do thier absout best so I'm not doubt one secund to ask the for help they all was extrem willing to help - THANK YOU Eusbett it's not last time I book in at your hotel :)

Very clean and customer service top notch

Items need replacement Rusted refrigerator Shower door difficult to slide Bathroom extremely small Not bad for a hotel in ghana