The team went above and beyond accommodating our every need. Truly exceptional time spent here and would love to come back soon.

Incredible food and service. A hotel where the parents can feel like in an adults only but kids have a great time too. Exceptional experience all the way through and will be coming back.

Resort was beautiful and clean. The food (other than seafood restaurant) was amazing!

Excelente hotel para vacacionar con niños pequeños!!

Absolutely loved it ❤️

Lovely hotel but no sign of VIP benefits

Awesome place, very well finished, super clean, great choice of restaurants, loads of things for kids to do with kids club and water slides, very nice spa, decent gym although a larger gym and heavier weights would be welcome. There is no shortage of pools with open lawn areas for the kids to play till they drop. They all the restaurants, but Psari (the fish restaurant) is top notch. Great beach, but it would be great to have a choice of watersports. Highly recommended.

Excellent hotel with great children’s facilities

We have just returned from a weeks stay with two young children (4 and 11 months). Overall it was a lovely hotel, very modern and clean with a luxurious feel. We searched for a long time to find a hotel where we didn’t have to compromise on the quality of the hotel in order to have good children’s facilities and this did not disappoint. The hotel has the look and feel of an adults only but has a fab water park and children’s area too. The food was good, we mainly ate in the buffet restaurant but had one meal at the Asian restaurant and one at the Chefs Grill, which were both good. We had a junior suite room, which was a really good size, the only downside was that there was no bath, which was tricky with two young children. I would give the hotel and facilities 5 stars, however the service really did let it down. Staff were friendly but in no way did they go above and beyond to provide 5 star service. In the restaurants you were never asked if you wanted a drink other than when you first sat down and the waiters were generally un attentive. Every day they watched me walk from the buffet with a baby in one arm and a plate in the other and nobody ever offered to help. One waiter in the Asian restaurant was very rude, the wind blew our soy sauce off the table and all over us, he just stood and watched not offering to help. When we then asked for help he left us all standing up while he seated another table, only to return when we had to ask him again to get us some napkins.

Amazing resort with good food and super nice staff.

We stayed at this hotel for the first time, and it was also our first visit to Crete. Overall, the hotel was good, but there were numerous small issues that made us question certain aspects. For instance, the staff during lunch and dinner seemed overly strict, which detracted from the dining experience. The air conditioning was broken and couldn't cool below 20°C. Although there were four restaurants on site, access was restricted to VIP guests or required appointments, and we were only able to book one restaurant during our six-day stay. Additionally, the loud music at night could be disruptive, sometimes continuing until 10 PM. On the upside, the reception staff were helpful, and the four bars were efficient. The pool was a nice size, accommodating the number of hotel guests well.

Great family hotel

We had a great week. It is always a concern the food won’t be good at an all inclusive hotel but this place did not disappoint. The guests are 90% families so as a family it’s a relaxing place to be.

Property was nice but the only thing which could have been better if it was clearly mentioned that some of the dine options will be closed and will open later in the season.

Very nice resort

Amazing

Amazing holiday! From the food, to the facilities, to the service. Will definitely be back!

Poor service

The main problem is not enough employees. This makes the service and maintenance poor. For example: the pool waiters and the children's and infants family club opens at 10am cause all of the employee's are in breakfast service

The service is terrible, the staff is robotic and not empathetic to the guests. Not enough staff members. Weak AC and no one to talk to. The GYM is hot like a sauna, unbearable. In contrast, the facility is terrific, feels brand new and esthetic, though the potential of this property is so much higher, if only the service was even average.

Really nice resort. Top class faculties. The swimming pool is simply superb. To top it off, the staff is world class. Very friendly, provide very frequent service and approachable with a smile

Family holiday.

Great. Really great. Food excellent. Super clean. Right on the beach.

Our family had a wonderful time! The beach was incredibly beautiful and the property is very well maintained. The entire staff, especially Marina, were friendly and helpful. We are counting the days until we go back next year.

The property is great if you’re a family looking for an enclosed safe environment. If you want more of the Crete Island experience I’d suggest something more open to the Crete landscape. Front staff needs to be less snooty and the check in process is ridiculous. Guests want to check in not spend their vacation on the sofa waiting for the entire process to end.

Excellent pool and available activities at the resort we were just disappointed that everything opened late and closed early so it felt like we were not able to make the most of our short stay.

This resort is a real gem ! Good food for all inclusive , tremendous selection and great service. Food fo any palate - the hotel is quite new and very modern and spacious - and easy for every age group to find what to do. Really an amazing experience !

This is one of the best places. There’s only one thing that needs improvement and that is entertainment. Wish they had more of a club music night. More activities for kids from 12 tp 17. Otherwise this place is perfect to spend a few days.

Perfect resort! quite, peaceful and super lovely.

Beautiful resort! The food was great and the service was fantastic! Highly recommend, we had a wonderful stay.

The resort is amazing, we took a sharing pool room and the room was very big and comfy. The bar was good with a lot of drink choices, and the staff was friendly nice and very professional. We also got a massage at the hotels spa, which was amazing!! There was a variety of food choices but the food was pretty average and we expected better. In general it was an amazing stay and I’ll come back for sure!

From the moment we stepped onto the Euphoria Resort we felt welcomed and at ease. The staff, especially Martina, was incredibly kind and helpful. Our room was beautiful. All of the amenities were fantastic. And the food was delicious. We didn’t want to ever leave and we will be back!

Fabulous

Fantastic resort. Very clean friendly staff good food and a beautiful place to go back to

Fabulous stay

We had a fabulous stay, despite of the colder and windy weather. The resort is really nice, plenty of food to choose from and lot of drinks also. Shame that the internal pool and sauna was closed still (due to Covid pre-cautions).

Great stay

Great resort with lots of fun activities. Food wasn't always amazing though, but very good variety.

Excellent staff and service

Lovely stay, hotel was very nice and clean. Staff were excellent and good food

If you’re looking for peace and quiet this is not the place. This hotel is geared more for families with children. Place was very clean. The rooms with the shared pool should have larger signs of the pool rules. There was no respect with privacy and young adults jumping in the water and very loud.

Very good but could have more to make it 5 Star.

No coffee in the room for the mornings. Disappointing for a 5 star.

The hotel was modern and clean with exceptional grounds. The staff was very pleasant, and I especially liked the fresh juice bar by the pool and the hotel had planned kids events.

Nice hotel but food needs an upgrade

Room was clean. Suites need to have more exclusive benefits. Bathroom needs more stuff! (Vanity kit, sponge, and more 5 star hotels stuff) Breakfast buffet wasn’t good at all. Food was tasteless! Dinner buffet was the same too. Service overall was average not a 5* hotel.

Great experience I will recommend this hotel for family holidays. Even was an all inclusive hotel you feel a luxury atmosphere with very good quality and tasty food.

Euphoria Resort Girls Trip

My stay was great minus a few minor things. Our room wasn’t ready on time. When they took us to our room the lamp next to the bed still needed to be fixed. We had to wait for maintenance to come. Also they brought us the wrong suitcase to our room. They eventually found ours and brought it right away. The staff is really friendly and I see they are working hard. We checked in on a Tuesday and checked out on a Friday. They should have more waiters during breakfast. We finished our breakfast and were still waiting for coffee. When I flag down our waitress she brought them right away but my coffee had a hair in it and she had to come back with a new cappuccino. We had a massage at the spa which was amazing and dinner at the Chiefs grill was great. One time they got my order wrong. I ordered a medium steak but it came out medium rare. They were quick in bringing me a new one. Room service did leave a dirty rag after cleaning on the couch next to my clothes. That was a little upsetting. The AC kept shutting off in the middle of the night. We would wake up sweating and had to set the thermostat back down. Besides this the staff at the pool bar were great. I believe one of the ladies name was Christine and she made sure we were having a great time and our drink would come out at a decent time. One last thing,we had ordered a breakfast basket to pick up in the morning to take with us. It ended up not being ready and we had to leave for our tour. We just got a lot of “I’m sorry”.

Hervorragenden Hotel nur zu empfehlen

Excellent choice for families

Excellent choice for families with minor room for improvement in hospitality Our 3-day stay at the hotel was excellent. Our room, as well as all common areas, were very clean, making our experience even more enjoyable. The food, for an all-inclusive hotel, exceeded our expectations, and I would rate it 9/10. It was truly a pleasant surprise. The facilities were well-maintained and particularly safe for families, offering plenty of options for both children and parents. For families seeking comfort and entertainment, this hotel is ideal, and I highly recommend it. The only downside I noticed was the overall demeanor of most staff, which I found somewhat distant. While they were not rude, I felt that the warmth and hospitality I usually expect from a hotel in Greece were lacking. This might be due to a management policy. However, there were a few staff members with whom I had the pleasure of interacting, and they showed genuine enthusiasm for their work. I should mention that while this "distant" attitude may have been a drawback for me, it could actually be seen as a positive aspect by other guests, as it allows for more privacy and peace during their stay. Overall, a very positive experience with minor room for improvement in the hospitality aspect.

The large pool area spreads everything out very well. The food selection was very good at all meals and it tasted very good.

Schönes Hotel mit sehr netten Mitarbeitern.

Très bon hôtel par contre le mardi l’espace toboggan est fermé c’est dommage

Superbe, nous revenons de 12 jours a l Euphoria Resort, la chambre impeccable, les piscines au top, plage de galets pour la mer mais confortable, le plus all inclusive. Le personnel tres agréable. Nous y retournerons l année prochaine 😊

Family trip

One of the best hotels

Family trip

One of the best hotel experiences we have ever had

Fantastiskt hotell med fin service, trevlig personal och mycket god mat! Inget att klaga på- kanske i så fall en storbilds-tv till EM matcherna som sändes när vi var där 😄

Just perfect!!!

Just perfect!!!

We’ve stayed here before and it was perfect from start to finish. But this time we were somewhat disappointed. The first three days were perfect but then suddenly the resort started closing fascilities and restaurants one after one because the whole resort was about to shut down on 11/4. That meant that the food court by the pool closed, the dining options became less and you could easily tell in the quality of the food that the options were less and less by the buffet. Very disapponting. If you take full price, you offer full service til the end!

Toppen

SUPER!!!

Euphoria Resort is a perfect place where spend your holidays. A new big structure with all inclusive treatment and all the conforts: 5 restaurants with a good selection of food, a fantastic swimming pool and direct access to the sea (not the best beach of the Island in particular for the baby). Only one negative thing: the cleaning of the room is not a five star level.