You need to know

• Hot springs access available from 6:00 AM to midnight.
• Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Special Instructions

This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property offers shuttle drop-off and pickup service from/to Nakamachi Port only at no charge. The shuttle is available from 5 AM to 11 PM. Reservations are required and must be made at least 1 day in advance of arrival. Guests with dietary restrictions or food allergies should contact this property in advance. Meals are not included in breakfast and half-board rates for children ages 0-5. Meals can be requested at least 3 days prior to check-in for a surcharge.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for Japanese breakfast: approximately JPY 3300 for adults and JPY 800 for children
• Rollaway bed fee: JPY 5000.0 per day
• Hosted evening meal: JPY 12100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

Filipino

English