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20 Jun 2025
Friday
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21 Jun 2025
Saturday
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2 Adults - 0 Child
1 room

Esplanade Queenstown by Staysouth
9.6

Exceptional

50 Guest reviews

9.6
Exceptional
50 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service8.8/10
Comfort9.8/10
Condition9.2/10
Neighborhood10/10
Value8.8/10
Amenities9.0/10

58-76 Lake Esplanade, Queenstown, New Zealand. See map

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Concierge services
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Hotel Description

With a stay at this apartment in Queenstown (Queenstown City Centre), you'll be within a 15-minute drive of Onsen Hot Pools and Lake Wakatipu. This family-friendly apartment is 13.4 mi (21.6 km) from The Remarkables Ski Area and 0.3 mi (0.6 km) from SKYCITY Wharf Casino. Treat yourself to a stay in this individually decorated apartment, which features a fireplace and a plasma TV. There's a private furnished patio. A kitchen is outfitted with a full-sized refrigerator/freezer, an oven, and a stovetop. A 42-inch flat-screen television with satellite programming provides entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a separate bathtub and shower features a deep soaking tub and a rainfall showerhead. Featured amenities include express check-in, express check-out, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 25
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1000.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Minimal age
25
Optional fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 300 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Laundry

Entertainment

Non-smoking

Childcare

Other

Concierge services

Airport transportation (surcharge)

Hiking/biking trails nearby

Laundry facilities

Express check-out

Mountain biking nearby

Express check-in

Free self parking

Terrace

Babysitting or childcare (surcharge)

Wheelchair accessible – no

Hotel reviews

9.6
Exceptional50 Verified Reviews
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Cleanliness9.4/10
Service8.8/10
Comfort9.8/10
Condition9.2/10
Neighborhood10/10
Value8.8/10
Amenities9.0/10
8/10
Excellent
Lew, 10 Mar 2025
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Walkable distance to shops and restaurants. It was a very nice property, but it was getting a little dated and could do with a freshen up

8/10
Excellent
Vera, 10 Dec 2024
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This is a beautiful place on a beautiful street. The house feels like home. Our only problem was that the air conditioning doesn’t cool the upstairs bedrooms. We don’t mind sleeping with the windows opened except the street is very busy and loud, even at night until 11:00pm.

10/10
Exceptional
Vickie, 04 Jul 2024
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A tastefully appointed, excellent location & a warm place to stay. Perfect for our family holiday

10/10
Exceptional
Mike, 29 Jan 2024
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Excellent communication from the time we booked. Very close to everything queenstown has to offer.

10/10
Exceptional
Kiana, 29 Oct 2023
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We absolutely loved our stay here ! An excellent option for families or even a group of friends, we have already started talking about our next stay here. My partner and I stayed with our two kids under two, and there grandparents. It was very spacious and comfortable, incredible location, within walking distance to all things QT city centre and no hassle of needing to find a park. Park across the road for the littles, although not necessary when the lake and wide open spaces to run is literally right at your doorstep. We could not be happier with this accomodation, and have already begun recommending it to friends.

4/10
Poor
Verified traveler, 31 Jul 2021
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Property dated and needs upgraded facilities. There was never enough hot water for 4 people to have a shower, the bedrooms were very small, there was inadequate heating upstairs. Beds aren’t comfortable and linen below standard.

10/10
Exceptional
Rachel, 17 May 2021
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Great!

This is the second time we have stayed here. It’s a great place to stay. Lovely walk along the lake into the city centre. Unit was warm, spacious and very comfortable. Kitchen well equipped.

10/10
Exceptional
Tess, 22 Nov 2020
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Great location and beautiful facilities ! Would highly recommend

10/10
Exceptional
Verified traveler, 02 Mar 2020
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Great location, great property we loved our stay here

10/10
Exceptional
Verified traveler, 29 Feb 2020
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Great Location

Location is great as it is close by the lake and within walking distance to town. All the tools for cooking are provided.

10/10
Exceptional
Verified traveler, 31 Jan 2020
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Great location -10 mins walk to Fergburger. Lake and small playground at the door. Noisy from the living room and master room as facing the main busy road. Tight garage-typical 5-7 seater SUV will not fit No air conditioner other than villa 11&12 (from my memory) Loose shower head which my husband had to fix and loose lightbulb in the bathroom drawer. Manual not helpful-some appliance instructions were different. Good for family of 4, spacious

10/10
Exceptional
Leticia, 17 Jan 2020
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We couldn’t have chosen a better place!!!

We LOVED it!! The apartment was very spacious, completely equipped with everything we needed, beautifully furnished, clean, at a wonderful location, very near the town center and the staff super friendly and helpful...

10/10
Exceptional
Verified traveler, 05 Oct 2019
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Great view & location

Excellent view, overlooking the mountains and lakes. Excellent location, just a leisurely 10-minute stroll from down town.

10/10
Exceptional
Verified traveler, 16 Sep 2019
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Excellent communication. Arrival was a breeze. Unit was so well cleaned and kitchen beautifully stocked with all the utensils you need to self cater. Excellent with kids as there is a park across the road and a short 5-10 minute stroll along the water into Queenstown. We will be back. Thank you.

10/10
Exceptional
Verified traveler, 13 Sep 2019
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This is a lovely stylish apartment only a short walk from the centre of Queenstown. It was lovely am No warm and well appointed with all necessary items to have a very enjoyable holiday. I can totally recommend this apartment and we will be back Thank you

8/10
Excellent
Verified traveler, 10 Aug 2019
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An absolutely beautiful property that was very comfortable. The check in was a little stressful , in that our flight arrived at 1230 pm and we had to wait at the airport until the very last minute- 3pm , with a toddler. As others have mentioned , the main bedroom is really noisy from traffic and kept us awake . Also some family games would have been a great addition to spend the nights in front of the fire .

10/10
Exceptional
Greg, 21 Jul 2019
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Great location great property. Nothing to dislike all good

10/10
Exceptional
Verified traveler, 02 Apr 2019
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First class property definately go back spotless walk to cbd lake and those views straight over the road

10/10
Exceptional
Victor, 29 Jan 2019
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Good view & location . The house facilities were in readiness .

10/10
Exceptional
Toks, 10 Jan 2019
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Location, amenities, classic design,’cleanliness +++ Poor pillow quality

10/10
Exceptional
PAul, 20 Dec 2018
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First class

A really special place in a perfect location. First class self catering. Everything you need. Wonderful support and admin staff.

10/10
Exceptional
Wayne, 24 Nov 2018
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This apartment was perfect for our stay in Queenstown , within flat walking distance of the centre of town . The apartment itself was beautifully appointed with everything you need for an extended stay

10/10
Exceptional
Julie, 11 Nov 2018
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Beautiful apartment centrally located, warm and inviting, super comfortable

10/10
Exceptional
uttam, 23 Oct 2018
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We had an amazing stay. This property is well maintained and is equipped with everything you need for a great holiday. Will definitely go back again.

10/10
Exceptional
Pete, 12 Oct 2018
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Lovely place, so convenient to the city. The road is noisy late at night, ok as long as the windows are closed

10/10
Exceptional
Verified traveler, 06 Jul 2016
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Queenstown at its best !!

We had a fabulous stay at the Esplanade . Thank you for everything.Could not have picked a better place to stay for our family holiday . Our 2 older kids absolutely loved the town house and that's saying something ! I can't tell you how comfortable, warm and cosy it was . We walked in and out of town every day/ evening . It was just so convenient. The view across the lake and up into the mountains with their snow caps was breathtaking . Waking up to that every morning .... didn't want to leave . The open fire was lovely after a day on the slopes. Will definitely be back . Many Thanks x

10/10
Exceptional
Liam, 22 Apr 2016
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Esplanade Queenstown, great location

Apartment was fantastic, location and views superb. TV was a little awkward to use, would be nice to have more input capability too (USB or HDMI maybe). Really a minor point though, everything else was truly enjoyable.

8/10
Excellent
Verified traveler, 30 Apr 2015
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Comfortable

Great location, comfortable accommodation with all that you require. Found the place not overly clean and the carpet was badly stained in areas.

8/10
Excellent
Darren, 04 Feb 2015
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10/10
Exceptional
Linda, 14 Nov 2014
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Very easy check in and friendly people on the phone

10/10
Exceptional
Maz, 06 Oct 2014
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Service: No need to contact. ; I'll be coming back every year and reccommending to all our friends

10/10
Exceptional
Fiona, 28 Sep 2013
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Facilities: Top of the line; Value: Fantastic; Service: Professional, Friendly; Cleanliness: Immaculate; Service was very professional and friendly, but they didn't advise us that the cleaners would be using our garage. Everything else was perfect.

8/10
Excellent
Maureen, 25 Sep 2013
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Facilities: Above average; Value: Affordable; Service: Good; Cleanliness: Lacking; The walk to the town was good

10/10
Exceptional
Raewyn, 23 Apr 2013
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10/10
Exceptional
Jane, 19 Apr 2013
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Facilities: Outstanding; Value: Great deal; Service: Professional; Cleanliness: Beautiful;

10/10
Exceptional
Lulan, 21 Dec 2012
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Facilities: Good; Value: Affordable; Service: Remarkable, Mel is so helpful!; Cleanliness: Immaculate;

10/10
Exceptional
Debby, 27 Oct 2012
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Facilities: Home away from home; Value: Great value for a group; Cleanliness: Spotless; Close to all the activity but quiet

10/10
Exceptional
The, 21 Aug 2012
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Facilities: State of the art, Outstanding; Value: Luxurious but worth it; Service: Professional; Cleanliness: Immaculate, Pristine;

10/10
Exceptional
Kirsty, 19 Jun 2012
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Facilities: Home away from home, Outstanding; Value: Affordable; Service: Outstanding; Cleanliness: Spotless, Beautiful; the heating is amazing after a great day of skiing, fireplace, floor heating, luxury!

10/10
Exceptional
diane, 12 Jun 2012
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Facilities: Home away from home; Value: Fantastic; Service: Professional; Cleanliness: Spotless;

10/10
Exceptional
zhenlin, 07 Jun 2012
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Facilities: Home away from home; Value: Affordable; Service: Basic; Cleanliness: Beautiful;

10/10
Exceptional
Nada, 22 May 2012
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Facilities: Top of the line, Home away from home, Outstanding; Value: Bargain, Fantastic, Amazing; Service: Good, Friendly; Cleanliness: Spotless, Immaculate, Pristine; This is a great apartment, very luxurious and well furnished. Close to town center

10/10
Exceptional
Alison, 17 May 2011
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Facilities: Top of the line, didn't use; Value: Amazing, Luxury; Service: Flawless, reasonable; Cleanliness: Immaculate, just right;

10/10
Exceptional
Christophe, 16 Aug 2019
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Esplanade de rêve au bord du lac

Nous avons choisi cette établissement pour notre séjour à Queenstown. A notre arrivée nous avons été agréablement surpris par la qualité de l’hébergement et le confort de celui-ci. L’hébergement est très spacieux et bien équipé. La ville est à 3 minutes en voiture et a une dizaine de minutes à pieds. Nous recommandons vivement cette établissement et nous y retournons la semaine prochaine pour un deuxième séjour.

6/10
Fair
NA, 11 Nov 2018
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热水供应问题严重

选择这间酒店作为我目的地婚礼使用的酒店是经过一番选择的,但实际住宿体验并不很满意。最大的问题在于热水供应。在我们没有做饭洗衣服使用热水,仅使用了一次洗碗机的情况下,当晚我们6个人入住,我是第四个洗澡,洗到一半突然没有了热水。第二天是我的婚礼,我不得不用冷水冲走泡沫,而我的老公当晚没有热水洗澡。而由于晚上8点后,客服电话就不会再有人接听,我们没办法得到任何帮助。虽然第二天客服很快回复说热水系统正常,可能我们白天用热水太多,但我们觉得难以接受。这间酒店注意事项很多,我们尽力遵守每一条,但一本书的注意事项,都不能提醒一下热水的使用问题吗?如果酒店可以允许6人入住,但一使用任何热水,就不够洗澡,我觉得非常不合理。在之后的几天,我们几乎不敢在洗澡以外的时候使用任何热水。

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