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04 Jun 2025
Wednesday
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05 Jun 2025
Thursday
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2 Adults - 0 Child
1 room

Emerald Inn
8.8

Excellent

226 Guest reviews

8.8
Excellent
226 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service8.6/10
Comfort8.6/10
Condition8.4/10
location9.4/10
Neighborhood9.2/10
Value7.4/10
Amenities8.8/10

16 The Promenade, Auckland, New Zealand. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Barbecue grill(s)
Laundry facilities
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See map

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Hotel Description

With a stay at Emerald Inn in Auckland (Takapuna), you'll be steps from Takapuna Beach and Bruce Mason Centre. This motel is 3.6 mi (5.9 km) from Auckland Harbour Bridge and 6.3 mi (10.1 km) from Sky Tower. Make yourself at home in one of the 39 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

Minimum age for proof of COVID-19 vaccination requirement: 12

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Property does not offer onsite COVID-19 testing

Pets not allowed

Check-in from: 1:00 PM
Check-in by: 4:00 PM
Minimum check-in age: 21
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-out is available

Important information

You need to know
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • Contactless check-out is available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Special Instructions
The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 4:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
21
Optional fees
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Other

Barbecue grill(s)

Laundry facilities

Garden

Safe-deposit box at front desk

Free newspapers in lobby

Number of outdoor pools - 1

Free self parking

Terrace

Free WiFi (limited) device count - 4

Wheelchair accessible – no

Hotel reviews

8.8
Excellent226 Verified Reviews
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Cleanliness9.2/10
Service8.6/10
Comfort8.6/10
Condition8.4/10
location9.4/10
Neighborhood9.2/10
Value7.4/10
Amenities8.8/10
8/10
Excellent
HEIKE, 22 Feb 2025
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Enjoyed the indoor and outdoor connection.Lovely trees and outside areas.Quiet and so convenient.Will definitely return.Only negative was the creaking toilet seat.Thank you.

10/10
Exceptional
Jackie, 18 Feb 2025
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The property is in a fabulous area close to Takapuna Beach and ask the wonderful eateries and bars. Lovely quiet tidy place with such friendly staff.

8/10
Excellent
Julie, 17 Feb 2025
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Excellent location

Great location! Easy walking to restaurants, shops, and the lake. Our room was super-clean. The parking is a bit tight, especially if your room is around the back, but it worked ok. We stayed here in February and it was pretty warm. There is no air conditioning, and the windows provide little ventilation. There was a fan in the closet, which helped.

10/10
Exceptional
Ann-Marie, 09 Feb 2025
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Lovely accommodation, close to lovely nearby Takapuna beaches and cafes. Beautiful pool that my kids loved swimming in. The grounds were lovely. Overall an awesome stay and would most definitely come back here again

10/10
Exceptional
Tonia, 09 Feb 2025
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Amazing location!

8/10
Excellent
Susan, 04 Feb 2025
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Great location. Very comfortable

6/10
Fair
Marcus, 03 Feb 2025
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Great location near Takapuna Beach and all the restaurants in Takapuna, but the property itself is a little tired.

10/10
Exceptional
Margery, 03 Feb 2025
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Loved everything about it . Cosy fab gardens and plants . Outside comfort

10/10
Exceptional
Robert, 19 Jan 2025
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Lovely room - nicely appointed, very clean and quiet.

10/10
Exceptional
Amanda, 06 Jan 2025
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The rooms were well furnished and included everything I needed for my stay such as iron, fan, heater, kitchen and appliances. It was very convenient having the second door that connected to the courtyard and a peaceful place to sit outside and drink my teas in the morning. The employees were very kind and friendly and were able to help me with anything I needed in my room.

8/10
Excellent
MOLLY, 22 Dec 2024
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AC would have been nice. Aside from that, it’s a most beautiful property.

10/10
Exceptional
Scott, 03 Dec 2024
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The staff was extemely friendly and helpful, which proved enhance our stay and experince. Everybody was greatly appreciated. The grounds and area are beautiful.

10/10
Exceptional
Nicholas, 17 Nov 2024
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Thank you!

The Emerald Inn & Takapuna are a beautiful & peaceful place to spend a few days or weeks. Thank you we hope to return soon!

10/10
Exceptional
Rebecca, 09 Nov 2024
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N/a

10/10
Exceptional
Teresa, 09 Nov 2024
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Very good close to beach restaurants and public transport

10/10
Exceptional
Nicki, 01 Nov 2024
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Such a pretty location too . Loved it

10/10
Exceptional
Ann, 27 Oct 2024
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Great stay

We always enjoy staying at the Emerald Inn. The rooms are comfortable and the location is great. Steps from the beach and restaurants and shops.

8/10
Excellent
Debbie, 20 Oct 2024
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Definitely great being close to Takapuna beach and cafe!

10/10
Exceptional
Gordon, 14 Oct 2024
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Good place to stay. We have stayed at the Emerald Inn a few times and have enjoyed our stay each time.

10/10
Exceptional
Mee Lan, 09 Oct 2024
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The host are very friendly, responsive, efficiency, friendly

10/10
Exceptional
Ruhia, 08 Oct 2024
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Absolute gem of a place, a beautiful start to our holiday😍💗

10/10
Exceptional
Dawn, 02 Oct 2024
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Emerald Inn Takapuna

Had a lovely stay at Emerald Inn. This was my 3rd stay in 2 weeks. Rooms are lovely with everything you need and they have a free guest laundry. Staff were all friendly and helpful. I even got a room upgrade becaused I had stayed so often. I will be back to stay when I'm in Takapuna.

8/10
Excellent
JOHN, 18 Sep 2024
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Splendid location

10/10
Exceptional
Dawn, 15 Sep 2024
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A good sized, clean room with a comfy bed. Reception staff were very friendly and helpful.

10/10
Exceptional
Kaamila, 29 Aug 2024
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The views are spectacular from the room and the service was excellent from the minute you walk in to reception. Walking distance to the beach and markets and shops.

10/10
Exceptional
G N, 22 Aug 2024
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Close to restaurants and beach

10/10
Exceptional
Angie, 07 Aug 2024
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Very close to the beach and all Takapuna amenities and shops Comfortable and clean with nice staff

10/10
Exceptional
Russell, 04 Aug 2024
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very well located and tidy accomodation. Polite and helpful manager

10/10
Exceptional
Alastair, 12 Jul 2024
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Emerald Inn is a great motel in a iconic location close to Takapuna beach. It was very clean and also had good cooking alternatives. Not only was there a microwave oven but there was also a cooking hob and nice fridge.

8/10
Excellent
DEBBIE, 15 Jun 2024
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Convenient clean

8/10
Excellent
Alison, 03 Jun 2024
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Very convenient to everything in Takapuna Next to beach Comfortable, quiet and clean. Needs a fan in bathroom

10/10
Exceptional
Kevin, 29 Apr 2024
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Close to the beach in Takapuna

Quirky accommodation close to the beach, bars and restaurants.

10/10
Exceptional
Deirdre, 23 Apr 2024
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Nice tropical atmosphere with comfortable rooms. The location is just up the hill from a great cafe and a lovely dog friendly beach. We enjoyed our stay very much!

10/10
Exceptional
Chad, 04 Apr 2024
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I have stayed here every trip to New Zealand . Full kitchens , coffee plunger , electric kettle , fridge , cooking utensils all provided .

10/10
Exceptional
anne, 22 Mar 2024
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A calm and serene oasis next to the water!

10/10
Exceptional
Blake, 08 Mar 2024
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Property is an oasis in the city. Quiet, well kept, super nice people, super close to the beach and walkable restaurants (highly recommend Tokyo Bay!) This is not an ultra fancy and ultra modern resort - that's not why you are staying here and that's not what they are trying to be. As others have mentioned, no AC but it really isn't necessary - open the windows and let the air flow through (fans were provided if necessary). 5 stars, would ABSOLUTELY stay here again!

6/10
Fair
N j, 20 Feb 2024
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We paid $350 per night and for that price, we were expecting there to be air-conditioning. The decor was a bit dated and it felt like they scrimped wherever possible eg toiletries, toilet paper. On the plus side, it was in an amazing area - right next to the beautiful beach and walking distance to a vibrant town with multiple wonderful restaurants/shops.

10/10
Exceptional
Verified traveler, 02 Jan 2024
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Lovely location and our stay was really enjoyable. The only negative was the fan was on which was noisy and we were unable to turn it off. The cleaners told us it could only be turned off from the downstairs unit (we were in the upstairs unit) which seemed a bit strange. It led to the unit beside us complaining about the fan noise but it was out of our control.

10/10
Exceptional
John, 26 Jul 2023
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We were welcomed by the manager and her assistant almost as if we were friends. By walking only 100 meters we had an amazing view of Rang-it-to-to Island and a beautiful beach lined with Po-hu-to-ka-wa trees.

10/10
Exceptional
Valerie, 08 Apr 2023
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Great stay

Great location and within easy reach of beach and bars etc, lovely complex and friendly staff, would definitely stay again and recommend

10/10
Exceptional
Geoff, 10 Mar 2023
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they were the best owners we have met, friendly and helpful, we will def stay here again in a heart beat.

10/10
Exceptional
Wendy, 01 Jan 2023
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Close to beach and amenities.

10/10
Exceptional
LEE, 08 Aug 2022
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Lovely setting. The gardens are amazing. Very helpful, friendly staff. Super clean rooms. Close to top class restaurants and beach. Wasn’t aware of any recycling facilities. Parking is incredibly tight also. An extra armchair was really needed. One small sofa in 2 bedroom unit wasn’t sufficient. When requested, none was available but noticed one in photo online. However would definitely stay again.

8/10
Excellent
Val, 02 Jul 2022
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I thought it nice and quite and close to many functions centre and beach restaurants etc

10/10
Exceptional
Verified traveler, 25 Jun 2022
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Perfect accommodation !

An excellent position and a lovely place to sty. The only question was the size of the soaps in the bathroom. Far too small with preference being liquid soap

4/10
Poor
Mark, 25 May 2022
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Bad Apple in the Fruit Bowl of NZ

Stay clear of this one! As rough a motel as you can find in NZ. Never been updated and sketchy customers.

10/10
Exceptional
Neil, 02 May 2022
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Beautiful spot which is very close to town and the beach.

10/10
Exceptional
Kevin, 29 Jan 2022
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Lovely secluded location a very short walk to the beach

8/10
Excellent
Greg, 17 Jan 2022
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Nice stay

We always like this motel. Great position. Lovely surroundings. Good service. Comfortable clean units. Nice decor.

8/10
Excellent
Verified traveler, 19 Jul 2021
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Fab

10/10
Exceptional
Verified traveler, 29 Apr 2021
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Location Location Location Location

10/10
Exceptional
Verified traveler, 29 Apr 2021
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Excellent location close to beach and restaurants

10/10
Exceptional
Verified traveler, 03 Apr 2021
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Great location and friendly staff.

2/10
Poor
Verified traveler, 24 Mar 2020
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Pool dirty , rooms no ac can’t open window because they have no spring and bugs get in the room . Have mosquito. Bites . The bed is worn out the spring hurts your back .

8/10
Excellent
Martin, 13 Jan 2020
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Great location near to restaurants and beach. A little tired but otherwise OK

10/10
Exceptional
Verified traveler, 17 Nov 2019
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Great location, lovely staff, clean and comfortable, beautiful premises.

8/10
Excellent
Verified traveler, 11 Nov 2019
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It’s very close to Takapuna beach and the shops. You can easily walk to both.

10/10
Exceptional
Verified traveler, 10 Nov 2019
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Beautiful gardens, felt like we were staying somewhere rural in the middle of Auckland

10/10
Exceptional
Verified traveler, 09 Nov 2019
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Cute cosy rooms with a beautiful outdoors opens to the garden with a swimming pool, the staff were so lovely and welcoming! Will definitely stay again

10/10
Exceptional
Howard, 06 Nov 2019
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Gem on the beach in Takapuna

Great Location. Good Condition. Clean Comfortable, Design a bit dated. Great Staff, Good Pool Area

10/10
Exceptional
Verified traveler, 15 Oct 2019
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Beach hideaway

Great location and Ambiance. 1 block away from the beach.

10/10
Exceptional
Verified traveler, 25 Aug 2019
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Lovely quiet spot to rest, close to the beach and restaurants. I will definitely stay again

8/10
Excellent
Janine, 13 Aug 2019
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Great Location

Stayed for 3 nights and was a little disappointed with the lack of milk, toiletries etc provided they didn't replenish these each day and I had to ask for some, otherwise the location and the room was great thanks

10/10
Exceptional
Verified traveler, 09 Jun 2019
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Nice and comfy and very handy to facilities. Room service was very good and office person very pleasant. All in all a very good package and wouldn't hesitate staying there again.

10/10
Exceptional
Verified traveler, 28 Apr 2019
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The communal area and pool is simply stunning. The gardens and greenery make you feel like you are not even in the city

8/10
Excellent
Verified traveler, 24 Apr 2019
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Excellent location near the beach and Takapuna shops and restaurants.

6/10
Fair
Stephen, 12 Mar 2019
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Not as expected

On-line photos make hotel look better than it actually is. Was very disappointed in the quality of this property. Parking was also limited and difficult due to it's small size. Internet access was through a hot spot so speed was an issue. No A/C and unable to keep windows open at night due to insects so room was stuffy.

6/10
Fair
Shelly, 24 Feb 2019
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Great location near restaurants, bars and beach (though not swimable). Very humid climate - no air conditioning!! Probably the biggest con.

8/10
Excellent
Verified traveler, 16 Feb 2019
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The trees and the garden were well established, keeping the area nice and cool on a hot day. Lovely balcony going from room.

10/10
Exceptional
Verified traveler, 06 Jan 2019
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A hidden gem! Lovely welcome and very comfortable room.

8/10
Excellent
Jilly, 04 Jan 2019
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Lovely location near Takapuna beach. Wonderful native trees and palms surround the units. A very relaxing place but close to lots of restaurants and shops in Takapuna

10/10
Exceptional
Verified traveler, 02 Dec 2018
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Great location and Emerald has everything you need for what we required.

10/10
Exceptional
Verified traveler, 27 Nov 2018
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The location is superb, quiet and secluded, you wouldn’t know you were in suburbia. A little oasis! Just a couple of minutes stroll to Takapuna beach, within walking distance of shops, restauraunts, cafes etc. Leave the car in the car park and enjoy the area. We’ll definitely be back!!!

8/10
Excellent
Deanna, 14 Oct 2018
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Despite being so close to main road of Takapuna this property was very quiet. A shame we didn't have the weather to enjoy the beach and pool more. Plenty of places to eat, drink and shop within easy walking distance. Was a bit pricey compared to others we have stayed in, though probably relative in price to area. Very clean, convenient and has been renovated in recent years.

10/10
Exceptional
Verified traveler, 01 Oct 2018
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Great place!

Lovely staff, accommodating and understanding! Beautiful studio room, very clean and smelled lovely! Reasonably quiet and very handy location! Highly recommend!

8/10
Excellent
Verified traveler, 20 Aug 2018
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Quiet close to beach and restaurants

Great 2 nights stay lovely and relaxing, comfy beds nice decor, warm with oil heater.

10/10
Exceptional
Chanel, 17 Jun 2018
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Beautiful place to stay

Lovely comfortable, clean room :) Beautiful place to stay, so convenient

8/10
Excellent
Nisansala, 30 Apr 2018
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Great location

Emerald Inn is in a great location with lots of places to eat nearby. Overall stay was quite nice. It does get a bit noisy on Friday/Saturday nights with people being out and about. One thing I found a bit odd is that the door has a single push button lock, there is no chain on the door or do not disturb signs that can be used. From a security point of view it doesn't feel as safe as there is no double lock. From a privacy aspect, I had housekeeping walk in twice on weekends while I was trying to have a sleep-in and a third time almost walk in as I was getting out of the shower. It would be an easy fix for the owners but certainly would make me think twice about staying there if it wasn't located in such a convenient spot.

8/10
Excellent
Greg, 02 Mar 2018
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Only drawback was no AC

8/10
Excellent
Leanne, 10 Dec 2017
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Excellent beach location

We enjoy the location of Emerald Inn and have stayed here before a few years ago. So close to beach and shops, it is perfect for our family. On this occasion we were disappointed with a few little things, starting with our arrival when the reception staff were confused about what accommodation we had reserved (& paid for some weeks earlier, ie: a 2-bed apartment not a 1-room studio). Eventually sorted, we were directed to our room, a very private upstairs situation - lovely! Although the apartment was clean and tidy throughout, the bathroom had no window and the extraction fan did not work..... not nice. Also thought that for a property of this type and price, the room provisions were very basic; ie: a full kitchen but barely enough utensils, bowls, serving platters etc to do anything with, and not enough cutlery to invite 2 visitors to join us for supper. Very basic and just one type of standard tea/coffee sachets, no variety, no biscuits, no tissues, no paper towels. We would stay again of course, the location is perfect.

10/10
Exceptional
David, 05 Dec 2017
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Emerald Inn weekend stay

Had a very pleasant stay at Emerald Inn. The location couldn't be better, close to the beach as well as the shops and restaurants of Takapuna. The motel is clearly well run, rooms and bathrooms are well appointed clean and in good condition. Will stay again next time we are back for the weekend.

10/10
Exceptional
Verified traveler, 29 Oct 2017
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Great Place to Stay

Choice was based on locality and nearness to the Bruce Mason Theatre.

8/10
Excellent
Tom, 22 Oct 2017
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Handy location

Very handy location close to Takapuna shops and restaurants, a minutes walk to the beach.

6/10
Fair
Victor, 27 Jun 2017
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On our way to England

The bathroom could do with a extractor fan other than that it was very nice

8/10
Excellent
julie, 25 Jun 2017
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Lovely homely quiet

Love staying here because of the location and the room is lovely but bathroom really let stay down. Couldn't have anything in the actual bathroom due to it getting wet and needed to have door open as no fan so whole room got steamed up. Bad condensation in room.

8/10
Excellent
Kenn, 25 Jun 2017
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Not too flash but very quiet and comfortable, everything was neat and tidy on arrival and it was a joy to awake to the birdsong from the surrounding lush foliage, a pleasant experience.

8/10
Excellent
Juliana, 21 Mar 2017
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Great location, close to beach and good food.

10/10
Exceptional
A, 11 Mar 2017
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An absolute gem! Highly recommended!

Great location, close to the beach, and within walking distance to town and even groceries. We went boutique shopping and got coffee and ice cream in town. Make sure to visit the market on Sundays! The hotel room itself was pretty and spacious (we had the studio-2ppl). It also had a small kitchen in it with dishes and all! Pool was pretty but cold at night! Sitting area was peaceful and the hotel was accommodating and friendly. Room was very nice.

10/10
Exceptional
SHELLEY, 11 Mar 2017
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VERY CONVENIENT LOVELY SETTING FOR A MOTEL

close to great local beaches , short walk to all the great restaurants and bars Takapuna has on offer. Beautiful extensive gardens in the motel grounds.

8/10
Excellent
Family Drayton, 23 Feb 2017
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Neat hotel with excellent location.

Not cheap but a well run, neat motel, well located with easy access to the beach, shops and restaurants. Compact but nicely laid out in a sylvan setting. Would not hesitate to recommend.

8/10
Excellent
Ram, 29 Jan 2017
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Clean and central but overpriced

Well located with convenient parking. Clean and tidy with good decor. Quiet and off the main road. Small rooms. Unreasonable cap on internet- one person at a time, limited data...No breakfast on weekends Really overpriced

4/10
Poor
antonio, 15 Dec 2016
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Nice area

People in the reception are not nice one of them not all-----------___////::..:($)'kfbkznfbj

10/10
Exceptional
Don, 14 Dec 2016
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Takapuna visit

I used to work and live in Takapuna and was familiar with the Emerald Inn as a local business with a great reputation. I now live out of town but had a meeting to attend in Takapuna and decided to book in. I found the Emerald Inn to be very well maintained, the room I stayed in was well appointed, clean and modern. The situation is literally one minute from Takapuna Beach and round the corner from the bars and restaurants. With these ammenities close by I was surprised how quiet and peaceful it was.

8/10
Excellent
Verified traveler, 20 Nov 2016
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hotel was clean, comfortable and close to town centre.

8/10
Excellent
Shayne, 27 Oct 2016
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Convenient location close to Takapuna Beach

Nice quiet and clean rooms. Good service at check-in and check-out. Bed has seen better days as was a bit lumpy. Free WiFi service is very limited; had just 3 hours free access for a 4 night stay. Must be expensive getting the internet to Auckland :-) Rooms very clean and tidy, and you can't beat this location a few metres from Takapuna Beach, great coffee, restaurants and shopping.

8/10
Excellent
Verified traveler, 14 Aug 2016
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great location very comfortable

6/10
Fair
Verified traveler, 04 Aug 2016
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Good North Shore Option

Good location, comfortable beds. Room was a little tired but the facilities were good & plenty of room.

10/10
Exceptional
Jane, 30 Jul 2016
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Excellent Hotel close to all amenities.

Found Emerald Inn a very peaceful and quiet Hotel close to restaurants, beach and the shops. Room very well presented. Needs a little updating especially around the doors and ceiling but otherwise room exceptionally well presented. Would gladly stay there again.

10/10
Exceptional
Jackie, 24 Jul 2016
expedia-logo-v2.pngTraveller

Beautiful accomodation - excellent

Lush gardens make you feel like you are in paradise

10/10
Exceptional
Verified traveler, 18 Jul 2016
expedia-logo-v2.pngTraveller

THis is a nice motel in a great location close to shops and restaurants.

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