Eleven by BFH
Gonzalo Guerrero II Mz. 26 Lt. 4, Playa del Carmen, Mexico, United Mexican States. See map
Hotel Description
Centrally located in Playa del Carmen, Eleven by BFH is within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. This hotel is 1.2 mi (2 km) from Quinta Avenida and 1.6 mi (2.6 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Events/parties not allowed
Property confirms they are implementing enhanced cleaning measures
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Guests are provided with free hand sanitizer
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Property Alerts
You'll be asked to pay the following charges at the property:
- A damage deposit of USD 56 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: PayPal
- Heating is not provided
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a fire extinguisher and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Optional fees
- Airport shuttle fee: USD 2500 per vehicle (roundtrip, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Beach services
Non-smoking
Other
Airport transportation (surcharge)
Free breakfast
Front desk (limited hours)
Number of outdoor pools - 1
Rooftop terrace
Daily
Beach umbrellas
Beach sun loungers
Pool sun loungers
Free parking nearby
Beach volleyball on site
Free continental breakfast
Street parking
Distance from property (ft) - 0
Outdoor furniture
Casino nearby
Health or beauty spa nearby
Free beach club nearby
Wheelchair accessible – no
Upper floors accessible by stairs only
Well-lit path to entrance
Accessible airport shuttle