Elegant Suites Westlake

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Located in Hanoi (Tay Ho), Elegant Suites Westlake is within a 10-minute walk of West Lake and Syrena Shopping Center. This luxury aparthotel is 1.9 mi (3.1 km) from Tran Quoc Pagoda and 2.7 mi (4.4 km) from Presidential Palace. Make yourself at home in one of the 135 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Minimal age

18

Optional fees

• Airport shuttle fee: USD 20 per vehicle (one-way)
• Late check-out fee: 50 percent of room rate (subject to availability)
• Housekeeping is available for an additional fee
• Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English

French