Fair
491 Guest reviews
1890 Highway 45 Byp, Jackson, United States of America. See map
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Located in Jackson, Econo Lodge Inn & Suites is in the historical district, within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. This hotel is 1.8 mi (2.8 km) from Old Hickory Mall and 1.9 mi (3.1 km) from North Hospital. Make yourself at home in one of the 114 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 9
Pet max weight (per pet) in lb is 20
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
English
Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Television in common areas
Free breakfast
Multilingual staff
Free newspapers in lobby
Picnic area
24-hour front desk
Business center
Outdoor seasonal pool
Designated smoking areas
24-hour business center
Conference space size (feet) - 646
Conference space size (meters) - 60
Free self parking
Computer station
Free RV, bus, truck parking
Banquet hall
Vending machine
Dated property rooms are clean easy off 40 seems to be safe a lot going on around the area a bed and shower for a good price
The door security latch was broken. Could only lock door with deadbolt. The bed was uncomfortable. Staff was nice and friendly at check in.
Good expdrience
It will do fa a night of rest for cheap
The area for food and things to do was great
Comfortable stay
The room was nasty. They wouldn't let us change rooms. The sheets and blankets and pillowcases only bad. We're disgustand they wouldn't even give us news betting or pillow cases. Overall, the worst hotel stay ever. I do not recommend to anyone
Okay for the price
The room was okay. The shower control was installed backwards. Needed caulking work arount tub area. The baby coffee maker sucked. Otherwise, it was a warm room with a bed. I would stay again.
What the What?
Before you stay check out the room and its condition
Every amazing people that work there
Please read all. I should not have prepaid. Filthy. Black,greasy,torn sofa.Black filthy shower curtain and bath tub. Missing smoke detector.No phone cord.Missing iron, ironing board and hair dryer.No room service.We had to change burnt light bulbs ourselves.No response from management.My wife lost her expensive jacket in the room.Had to call the police.Nothing to have with bread for breakfast.Empty juice machine.No tea bag.No fruit.Careless attitude about customers.
I don't know how many chargers they have on the premises. But I saw a Tesla being charged in the back parking lot. You may want to inquire about it.
Bad
Roaches
Roaches
Underrated, conveniently located, fairly priced!
The staff are super friendly, and they do their best to accommodate everyone and their needs. The rooms are being upgraded on a consistent basis when vacancies allow. So, be aware that there may be some construction work going on during the day. (Saws, drilling, demo, etc…)
Really ladt minute and it was excellent
Ok
The property was dirty and in need of repairs.
I have to wait 36 minutes until someone come to the service desk, the room stinks it has a old couch it was duty and smells bad, the bathroom smells like urine, the bathroom light works for a couple of minutes and turns off by itself
No pool
Only reason I gave it an overall three stars was because they did not advertise. The pool was closed and poor excuse for breakfast I picked the hotel because it listed a pool And breakfast Otherwise, it would’ve been a five star
Not accommodating to handicapp people.
Yes, convenient n
Best place to stay near the highway.
Always a pleasure to stay here. Safe, clean, friendly, and has everything you'll need close by. You get what you pay and won't be disappointed here. Had multiple stays over time this year and never had an issue once. Honestly would give it 10 stars if the scale went that high but 5 is high as it goes so I'll give it a 6. Honestly.
Eh
Its wasnt bad Wasnt too good either lol
Everything
We were 2 ladies and they put us in the back of the building it was scary
Bugs in the bathtub
Bathroom ceiling collapsing from black mold. Uncomfortable bed. Food left in fridge from previous guest. Dirty, frayed ironing board cover & luggage rack. Tub surround was cracked & patched with caulk that had molded. Tub drain plugged, gray blobs backed up into tub. Thin "bedspread", no blanket.
Clean comfy room
Friendly/helpful staff and clean comfortable room. Close parking, many food options nearby
Very nice place to stay overnight felt very comfortable and safe and was a very clean room and had no issues
Our room was quite dirty: mold on the bathroom ceiling, dirty tub, dusty AC vents, cigarette burns on the bed sheets and pillow cases that were used. When we asked for new bed sheets and pillow cases, the rep seems rude and annoyed. Terrible experience!
Very disappointed. Will not stay again!
Pool was not open as advertised. Ice machine was out of order. We were told to go to McDonald’s next door to get ice. Laundry facilities were not working. 3 toilets in back parking lot. Holes in wall and doors. Air conditioning was not on both times we stayed so had to wait for room to cool down in very hot weather. Only received 2 towels even though they knew 3 were staying per my reservation. Was told we had to bring dirty towels back to front desk before we were given more. Then was only given 1 because we were told the rest were in laundry. Bathroom dirty. Room smelled. Very disappointed in this stay. Had my reservation not been nonrefundable I would not have stayed the 2nd night. Will not be staying at an Econo Lodge again.
Door to room didnt close all the way, furniture was old and stained, outlets were missing covers, holes in walls, and pillows were stained yellow. Went back to lobby and attendant was "away" for 15-20 minutes at start of check in time. Refused to give refund, gave another dirty room, DO NOT STAY HERE
The pool wasn’t operational, the grass was overgrown. The breakfast was atrocious!! Two spoiled bananas, a basket of limes , two pieces of bread , an assortment of sugary cereal. Coffee tasted burnt. Couch in room was very dirty, and old, The fact that it was old was an issue but was terribly worn and dirty - we didn’t use or sit anything on it.
This was the absolute WORST property that i have ever had the displeasure of staying in! It is nothing more than a filthy ghetto motel in which most guests actually LIVE there like a cross between an extended stay and a housing project. Smelly Trash permeating the air, old goodwill reject furnishings, and a fly infested breakfast similar to Holey Moley Donut Shop! Burn holes in sheets, dirty towels, filthy showers and disgusting microwave, this property is unkempt and the photos displayed online are NOT accurate! One young man at the front desk at night was cordial yet EVERY OTHER STAFF from front desk and especially housekeeping was rude, racist, and highly condescending with total disregard of wheelchair users. They refused to clean the room, dispose of trash (room and property),change sheets nor provide clean towels for 4 days! Yet lied and marked that it was done. I attempted to reason with management to no avail only to be yelled at and insulted. I requested a 1 hour late checkout. They offered 4pm which i declined as i only needed less than 1 hour only to be met with house keeping at the door demanding $50 telling me i have packages from Walmart that u need to come to the front to get now or they will their in the garbage. Mind you that i do not shop there. Overall folks avoid this property at all costs, you will be more comfortable at a homeless rescue mission.
Great place for a stay.
My preferred stay choice in the area. Road noise but that can't be helped being next to a highway. No roaches here at all. Every other place in the area has a roach problem but i never see one here. Also very friendly towards my service dog. Definitely would and will recommend for a overnight or few day stay. 100%
The bathroom door was so damaged it wouldn't close; the "hot breakfast" consisted of white bread for toast -no butter; the coffee was awful! It was clearly yesterday's coffee rerun through yesterday's coffee grounds. Staff was not really responsive
Horrrible
Paint peeling from walls. Bugs in the room. Pool was closed. Breakfast was horrible. Had to ask for room to be cleaned and fresh linen towels
.
Bad they check you out without your permission
I've told you people what happened I called you and told you that they took me out of my room and stop my card from working in my door because they clean my room I've told you this so I've turned it over to everybody better Business bureau the main economic Lodge company the 1-800 customer service I want my $83 back and I've turned it over to my credit card company and they're working on it this is not Cool by me I go to the hospital to get an MRI and I come back can't get in my room you people you don't treat people seniors like that whoever else I can tell trust me
Professional, clean, and friendly. Honestly the only Hotel I would recommend for a stay in the Casey Jones area.
Caution
I was at this location no more than 20-30 mins inside the room, looking throughout the room and inspecting it. Half of that time, I was searching for another place to stay. As soon as my son and I walked into the room, it greeted us with the smell of cigarette smoke, and it was downhill from there. Stains on the toilet, spots on the bed, bathtub was filthy, and the pictures will show exactly what we walked into. I kindly asked the receptionist for a refund because i didn't feel comfortable sleeping at this place at all, especially with my child. Oh, but of course, she refused to give me a refund stating that we used the room because the sheet was pulled back to inspect it. So by all means please pay the extra money and choose somewhere else to stay if you are visiting this area. They deserve an absolute 0
Need better breakfast
Found the bed to be bit bare and seemed slightly unclean. Staff was friendly. Convenient location.
Bathroom was gross. Didn’t clean room for our second night stay.
Good
I’m satisfied overall with the stay.
Dirty
The front desk staff were nice but everything was extremely dirty and broken. The chair had stains. The nonsmoking room smelled heavily of smoke with cigarette burns in the comforter. It was terrible.
Not a great place to stay even if its cheap
The hot water is not very hot no matter how long it runs. The tv picture is grainy on all channels. The hair drier/outlet didnt work. There was hair on the shower wall and on the bed. The bathroom needs updated in every sense of the word.
All good
Everything was ok coffee machine didn't work
The hotel was close to where i had to work. Bathroom was dirty and outdated. The place aslo has bugs.
Rooms were run down, TV didn’t work and staff couldn’t fix, no blanket. The comforter was the same thickness as the sheet
Ok stay
You are getting what you pay for. There were holes in the wall and my sheets . The tub was dirty
Check in was without any problems and they had a handicap room for the wife. Did not notice the view .. all we wanted was some sleep after driving almost 600 miles that day. The one thing i did notice was the 3 police cars that showed up minutes after we checked in.
This is a very nice property.
Thank you
Ok
Good stay. Nice people. Towels were clean but had spots on them. No washcloth. Breakfast was sparce. A few muffins and cereal only. No juice.
Very clean great staff amazing service
I was declined a fridge because I didn’t pay full price the owner was very disrespectful and very rude
!
The room has not been cleaned in a long time. The smoke detector was removed and shoved in the drawer. The lock was removed from the door. The tub and faucets were dirty. She sheets had something disgusting on them. Everything was reallh nasty
Bathroom door did not work properly when you it on the outside you can’t get back in
For the price this is an excellent motel. This is my second stay here and have not been disappointed yet. breakfast needed to add water as an option to drink.
2 stars for a reason
There was a roach walking around the room, the shower was disgusting, cracked and not cleaned, the front desk person took someone else before me although he saw me come up to the counter and then the couple came in after I was already waiting for him to go back behind the counter. Just disgusting.
Bad experience
This hotel was not a good experience with terrible breakfast all they had to eat was soggy waffles that made me sick and store bought powdered donuts . The front desk lady was extremely rude the floor was extremely filthy the bathroom had mold and rust and the bedsheets had cigar burns inside while the bathing towels had brown spots inside and there was active shooting in the middle of the night . There website also mentioned them having a gym and they didn’t even have one .
Nothing
The property doesnt clean the rooms everyday. We have to grab our own new Towels from reception. Breakfast was ok for grab and go. Location is close to everything dining, bars, hwy. The front desk gave us a hard time checking in because I had called the day PRIOR that i was going to check in LATE after midnight because my flight is arriving at 1130 from Nashville. My flight got delayed and ended up getting to the hotel passed 4am. They were calling to tell me id risk losing my reservation if i dont get there soon. Close to 5am i was too tired to deal with their BS luckily they still honored my reservation but didnt need the hassle. This place is very conveniently located near many restaurants and clubs. But can be a little more cleaner with the suites.
Rude staff
Good attentive staff. Simple facilities but met our needs. Thanks for a good night to help us on our way.
Nothing and the front desk lady is rude , wants to call people kids stupid. I dont recommend this place at all and their wifi is awful and you cant eat breakfast in the room but u can eat lunch and dinner. Dont make no sense
Why your money go up on stay high rice or pop up on oool why the price go up on the rooms
The staff was nice but the beds and bathroom was dirty I had to switch rooms 3 times. The showers was extremely dirty and it was hair and stains on the bed from the previous person that was in the rooms 2 of the rooms I was in the door either wouldn’t close of lock from the inside or out
No towels
We arrived at 2 am to find out there were no towels, bathmat, or wash clothes. We tried calling front desk to get some noone never answered. We said screw it and just went to sleep. Woke up at 6 tried calling again to get towel. Still no answer. I walked over to the office to get towels and everything else. Male front dresk guy sat there and argued with me for 5 mins saying there are towels in the room. Then proceeded to ask me 5 times to follow me back to the room to see if there are towels. Told him no every time husband is asleep in the room.
Coffee maker did not work water was hot
Convenient
The nite stay was nkt as good as we expected, outside was cold and inside the room for the whole nite wirh the heater on max, the room was still cold when we check out
Dirty rooms
The sèrvice was slow. The room was had a smell and the couch was stained severely. Didnt want to take a shower due to it not looking very clean. Bed was so uncomfortable.
Lots of kids in room next to me very loud.
Because the building was located on a busy hwy the noise and the vibration from the heavy trucks made the entire place unacceptable. There were also bugs (cockroaches) in the room. Gross. I could not stay in that place and ended up sleeping in my car. Awful night! They would not refund the money paid for the room. I was only there for 1 1/2 hours.
Right off highway, it was good passby one night stay
The first room non-smoking room were were given smelled of smoke. The second had cigarette burns on the bed spread and toilet seat, the outlets showed signs of previous electric bursts, and the couch and bathtub were covered in stains. Had we not already paid and driven 12 hours earlier that day, I would have chosen to not stay there. The fifteen dollar per deposit was also not clear at the time of reservation but I take fault with Expedia for that.
Bed could be more comfortable. A little lumpy. But for the price, doable. No complaints.
Room was not very clean And cigarette burns on the floor and bed covers
Beds & pillows are terrible. Would habe been better off sleeping on the floor
Front desk clerk polite Bathroom needs repair as toilet top cracked, sink cracked bathroom door warped and needs replacing and bathroom ceiling peeling paint. Easy access to restaurants, gas and getting on/off the highway.
Room was so dirty with bugs, staff refused to change us rooms? Because I didnt book directly through them? I showed them pictures and all they said was sorry??? I asked fir cleaning supplies to at least wpie down my self.....very bad! Im glad i had lysol with me, I will be calling hotesl.com so they can remove them from their site! Their rooms are not clean like the pictures??
Great Choice for Price
Safe and perfect choice if looking for no frills, economic place to sleep for the night.
Good value for the price
Sheets had stains nasty !!
The staff was awesome, excellent customer, they were in training, great people. Lighting in parking lot was terrible and too many shady people walking around. Did not feel safe. Room was decent, broken and missing handles, no iron. Too pricey for that stay. Breakfast was not what I thought we were going to get.
Neveragain staying here
Bathtub was dirty towels were dirty wifi didn't work, beds was uncomfortable. And there were a lot of activity going on outside. No breakfast pool wasn't open
They didn’t clean room or change linen whole time I was there. Also didn’t bring us new towels Or wash clothes They was nice people But they could Do better
Bed was hard and very uncomfortable. Little or no water pressure for a good shower. Will not be back.
Waited 15 minutes for someone to finally check me in. No paper towels in Lobby public bathroom. Only enough shampoo and conditioner for 1 person and there are 2 of us. No ashtray in the King Size Bed SMOKING ROOM we reserved. And, ROACHES, ROACHES, ROACHES!!!! FRANKLY, I was rather upset and shocked about the way things have been so far. Rest of trip, still waiting to be determined.
Probably the worst hotel I’ve ever seen
We checked in to the property and within 3/4 of an hour we checked out. The place was totally unsatisfactory. I understand that I will be charged for the first night but beyond that I will expect a full refund. I suggest that Expedia do a hell of a lot better research and vetting of a property before you list it. Bad on you.
Night wit my honey
My first room was dirty. The beds were very hard and only had very thin sheet type covering, no blanket. Paint was old and chipping. Just very disappointing
The pool was dirty or out of service. First room we were given had missing lock on door and deadbolt would not work. Given a second room that had the locks. By this time it was late and I did not feel like moving on. Both rooms had stains / mildew in the bathroom. Toilet seat was loose. Motel is poorly maintained. Will not stay at EconoLodge again!
We got what we paid for…. I guess. We knew it would not be luxurious. However pool was extremely dirty green and half the room was broken in one way or another and heavily smoked in. Breakfast was… sorta. If you just wanna stop and sleep and haul A in the morn, its ok.
Econo Lodge Inn & Suites | Hotel in Jackson | Travala.com
It’s clean and the desk staff was very friendly and helpful. It obvious they have done some up grades…new flooring and refrigerators and TV’s. But there are globs of paint in the sink and some of the towels need to be bleached. The iron, ironing board, and clothes rack are old and badly rusted. But. It is a smoking room and that’s hard to find.