Eco Arenal Hotel
8.4

Excellent

115 Guest reviews

8.4
Excellent
115 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service8.4/10
Comfort7.4/10
Condition8.0/10
location7.8/10
Neighborhood8.0/10
Amenities8.6/10

2 kilometers North from Banco Nacional, La Fortuna, Costa Rica. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Transportation services
Show morearrow-right-blue.svg
See map

Loading ... Please wait whilst we find you the best room offers.

Loading...
Loading...
Loading...

Hotel Description

When you stay at Eco Arenal Hotel in La Fortuna, you'll be on the riverwalk, within a 15-minute drive of Baldi Hot Springs and La Fortuna Waterfall. This hotel is 8.8 mi (14.1 km) from Arenal Volcano National Park and 8.6 mi (13.8 km) from Tabacon Hot Springs. Make yourself at home in one of the 70 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily. Featured amenities include multilingual staff, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel policies

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Special Instructions
The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
Minimal age
18
Spoken Language

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Childcare

Transportation services

Other

Hiking/biking trails nearby

Laundry facilities

Garden

Free breakfast

Children's pool

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Mountain biking nearby

Area shuttle (surcharge)

Number of outdoor pools - 1

Free self parking

Free long-term parking

Free RV, bus, truck parking

Free parking nearby

Terrace

Wheelchair accessible – no

Hotel reviews

8.4
Excellent115 Verified Reviews
warning-sign.svg
Cleanliness8.6/10
Service8.4/10
Comfort7.4/10
Condition8.0/10
location7.8/10
Neighborhood8.0/10
Amenities8.6/10
8/10
Excellent
ROn, 28 Feb 2025
expedia-logo-v2.pngTraveller

Nice rooms, quiet, comfortable. Pool cleanlines questionable upon arrival. Cleaned the next morning

10/10
Exceptional
Min, 25 Feb 2025
hotel-logo-v2.pngTraveller

Family Experience in Paradise

We were warmly welcomed and treated with utmost courtesy and professionalism in this unique and beautiful resort. We were a family of 4 and stayed for 3 nights in Feb 2025. The resort was like a garden itself, very cozy and homely and also very safe and secure. This is the best place to stay, where downtown and even many tourist activities are only 1km away. There are several restaurants within walking distance. Management is super nice and helpful. They scheduled all our tours and even our daughter received a surprise birthday present for her birthday! Breakfast is really good with local specialties that my entire family loved. Would really recommend for all to stay here!

10/10
Exceptional
Leigh, 19 Jan 2025
expedia-logo-v2.pngTraveller

This is a lovely hotel just outside La Fortuna. A rushing river runs behind the property and the grounds are filled with interesting birds. The room was brand new and the breakfast was good. You pretty much need a car to get to town for dinner or anything else, but the tour companies will come to get you for the various adventures. The only restaurant nearby was Mary's BBQ and we had a bad meal and rude customer service there. Read the reviews before you have anything more than a drink there.

10/10
Exceptional
Gail, 16 Jan 2025
expedia-logo-v2.pngTraveller

The hotel is well maintained nestled within beautiful vegetation. The staff are super attentive, helpfull and friendly. Breakfast was delicious and we enjoyed observing the birds eating the fruit set for them. Carlos was super informative, helpful, friendly and professional.

10/10
Exceptional
Gustavo, 09 Jan 2025
expedia-logo-v2.pngTraveller

Nice place

10/10
Exceptional
Don, 06 Jan 2025
expedia-logo-v2.pngTraveller

Pleasant surroundings; excellent breakfast; nice room; good shower; friendly staff

10/10
Exceptional
Erick, 02 Jan 2025
expedia-logo-v2.pngTraveller

Extremely helpful and friendly staff. Nice and clean room. Beautiful compound. Would definitely stay there again.

10/10
Exceptional
Jeremy, 01 Jan 2025
hotel-logo-v2.pngTraveller

Five stars

Eco Arsenal Hotel-- I would highly recommend this hotel. Front desk customer service was excellent and staff was very friendly as well. The grounds were beautiful and well kept up. Lots of birds and squirrels. Even seen a monkeys in the trees early in the morning.The room was very clean with modern anemities. The mattress were nice and firm, NOT old and lumpy.

10/10
Exceptional
Katrina, 01 Jan 2025
hotel-logo-v2.pngTraveller

Great place for a few nights in La Fortuna

Great place to stay for a few nights in La Fortuna. Hotel is 3-star, so wasn't expecting the Ritz... rooms were clean, everything worked as advertised, breakfast was good. Location was great - we liked that it wasn't directly downtown (we had a car) so it was nice and quiet. Would stay again if back in La Fortuna.

8/10
Excellent
Nisha, 31 Dec 2024
expedia-logo-v2.pngTraveller

Loved the river creek views- very peaceful. The breakfast and coffee needs improvement. Property is very nice but few upgrades needed like shower pressure and bedding.

6/10
Fair
Verified traveler, 29 Dec 2024
hotel-logo-v2.pngTraveller

Bathroom alcove had with no privacy from sleeping area, more like an open stall in a public bathroom. There was mold on the walls of the bathroom alcove. Massive problem with flies and uncovered food at breakfast, they need fans or something in the eating area. Generally, well situated yet quiet. Friendly iguana by the pool.

10/10
Exceptional
Kendrick, 29 Dec 2024
hotel-logo-v2.pngTraveller

Great place to stay in la fortuna

Great service very friendly and 6 mins from la fortuna. Good pickup spot for tours. They have a fantastic breakfast and a BBQ place across the street. Amazing ac in room will full cable service. Beds are between hard and soft but very quite at night. Right next to a small creek and tons of wildlife all around

10/10
Exceptional
Morgan, 26 Dec 2024
expedia-logo-v2.pngTraveller

Nice staff. Convenient location. Great view of Arenal!

10/10
Exceptional
Patricia, 04 Apr 2024
expedia-logo-v2.pngTraveller

10/10 The staff was friendly. Rooms were clean and ready by 3pm and the breakfast is awesome! Will be back

4/10
Poor
Debbie, 22 Mar 2024
hotel-logo-v2.pngTraveller

Disappointed with Eco Arenal Hotel

We were quite disappointed with the accommodations. The rooms were old and had a musty odor. There was quite a bit of mold and mildew on the ceiling of the bathrooms. The breakfast was okay and there was a beautiful view of the volcano from the dining area.

10/10
Exceptional
Matt, 06 Mar 2024
expedia-logo-v2.pngTraveller

We loved our recent stay at the Eco Arenal Hotel. The room was clean with a patio overlooking the creek and jungle. We walked the beautiful grounds and gardens every night and admired the hummingbirds and flowers. We could hear howler monkeys in the distance, but never saw them. The breakfast included everything from local foods to pancakes. The staff was very helpful, friendly, and attentive. The restaurant across the street (Mary's) was also excellent for dinner. I highly recommend this hotel.

8/10
Excellent
Balchandra, 07 Feb 2024
expedia-logo-v2.pngTraveller

Access lot of potholes. But loved proof birds and garden.

10/10
Exceptional
Maria, 06 Jan 2024
expedia-logo-v2.pngTraveller

It has a family feeling! Friendly staff, the facilities are simple and eco friendly, and you feel connected with nature.

10/10
Exceptional
Akshay, 03 Jan 2024
expedia-logo-v2.pngTraveller

clean rooms, good breakfast, friendly recepionist

6/10
Fair
Jason, 25 Dec 2023
hotel-logo-v2.pngTraveller

We were on a family vacation and stayed there for 3 nights. When we check in, they first gave us a wrong type of room then our booking. That room was on a two-story building. The room was dark, and smelt moldy. We went back to the reception, they switched us to a different room which has the correct bed settings as we booked, but this time they only had 2 sets of towels and even bed blankets for our family of 3. Again, we went back to the reception and they fixed the problem. Hotel room is comfortable. Bathroom setup is a little weird. There is no room to leave your luggage open, so you always have to put it on bed, open and get your stuff and then close and put away. Breakfast is okay, same stuff every day. The smoke bbq restaurant across street is a good place to get lunch or dinner.

10/10
Exceptional
Collin, 18 Dec 2023
expedia-logo-v2.pngTraveller

Loved Eco Arenal and all the staff. Laura was awesome, lots of information and very accomodating. We stayed in the newer building so everything was clean tidy and comfortable. The birds that visited were unbelievable, better than the hikes in the area in our experience. I would definitely recommend this hotel for a nice quiet relaxing stay while still being close to town for restaurants and shopping.

2/10
Poor
indira, 04 Apr 2023
expedia-logo-v2.pngTraveller

This property has a lot of baby roaches, it’s is dirty. So many bugs all over the room. Terrible customer service. Room is dirty.

10/10
Exceptional
Osmar, 17 Apr 2022
expedia-logo-v2.pngTraveller

Great place

10/10
Exceptional
Katie, 28 Mar 2022
expedia-logo-v2.pngTraveller

Wonderful staff and great location!

10/10
Exceptional
Verified traveler, 28 Feb 2020
expedia-logo-v2.pngTraveller

The staff was friendly and helpful. The property was clean. The breakfast was very good. And the best part was the vote of the volcano from the hotel and the howler monkeys that played in the trees.

10/10
Exceptional
Verified traveler, 26 Feb 2020
expedia-logo-v2.pngTraveller

Nature all around!!! Close to the city and yet so calm , an oasis

10/10
Exceptional
Franko, 03 Feb 2020
expedia-logo-v2.pngTraveller

Good location and beautiful place Very nice staff, excellent breakfast. I want come back next time..

10/10
Exceptional
Julie, 30 Dec 2019
expedia-logo-v2.pngTraveller

Lovely people! Superb service. Delicious breakfast. Rooms were clean and roomy. Soap wasn’t great but other than that, perfection! Don Olivo chocolate tour down the road was so fun!

6/10
Fair
Shah, 29 Dec 2019
expedia-logo-v2.pngTraveller

Over all good one day they didn’t do room No more.

4/10
Poor
Family, 07 Jan 2019
expedia-logo-v2.pngTraveller

This place (the rooms we got) had zero amenities except hand soap, bugs were in the room, room was not cleaned one day, their is a kitchen with nothing provided including a coffee pot but no coffee. The worst was the shower. I took tap water out from the tap with a cup and poured it on my body. We did not complain because we are not picky when we are in a different country where we don't speak the language. Breakfast was excellent. The overall property is beautiful. The front desk lady got mad at my husband because he got upset (raised voice, no use of bad language) that we left 45 minutes after check out from our room and needed to pay more. She was just doing her job and called the owner who was nice to say not to charge extra. But the lady was so vengeful that she didn't let us warm up our pizza in the kitchen and shut off the water in the reception building so we couldn't wash our hands or use the toilet. She turned it back on at 2 pm before her shift ended. Very upset with Orbitz for misguiding me into paying full price upfront with no refund to cancel, and charging me a price that a nice resort was charging in that town. Based on the price, I thought it would be a fantastic place. Some rooms were renovated but our rooms were so old that the tiles in bathroom were cracked and they ran out of tiles so part of it was exposed cement. I paid multiple hundred dollars per day per room due to being misguided by Orbitz reviews.

8/10
Excellent
Abby H., 21 Mar 2018
expedia-logo-v2.pngTraveller

Convenient, quiet location with amazing volcano view

This hotel is about a kilometer or so outside of La Fortuna, set in a lovely garden in the countryside. It is convenient to so many activities like hiking, swimming in La Fortuna waterfall, tours of chocolate and coffee plantations, amazing hot spring spas, and adventure activities such as whitewater rafting and zip-lining. The hotel itself is very basic--no luxuries or frills--but completely adequate. There is an open-air restaurant on the property, and it is quiet and peaceful, as contrasted with the noisy atmosphere in downtown La Fortuna.

10/10
Exceptional
william, 29 Dec 2017
expedia-logo-v2.pngTraveller

Great location......close to town .......friendly helpful staff

8/10
Excellent
Verified traveler, 04 Jan 2017
expedia-logo-v2.pngTraveller

We enjoyed our stay. The staff was accommodating and pleasant.

2/10
Poor
Kim, 26 Dec 2016
expedia-logo-v2.pngTraveller

Checked out within an hour

Very old, run down, mold on outside and inside walls, threadbare linens, two bugs in bed, ants in the kitchen, no towels in bathroom, oniy closet is in the bathroom, fire ants biting as we unloaded and then loaded the car, no wifi except in the office. Asked to cancel our 4 nights or at least the following 3 and clerk said too late! No money returned, You might as well camp--it would be easier breathing without the mold.

10/10
Exceptional
Verified traveler, 25 Nov 2016
expedia-logo-v2.pngTraveller

Lovely property and amazing staff

My bf and I stayed here for 3 days and had an amazing time. The staff where unbelievably helpful and friendly. The hotel is a little off of town but it was approx 3$ cab , so nice and easy, plus I liked the privacy . There's also a papaya plantation near by if you go exploring a bit. The farmer on the property told us we could walk around which was so nice. Over all really enjoyed my experience would definitely stay here again.

10/10
Exceptional
Happy customer, 16 Aug 2016
expedia-logo-v2.pngTraveller

Nice hotel, very clean, friendly and helpful staff

We love the environment, flower, birds, monkeys and the small river. The swimming pool is nice. The breakfast building facing the volcano is a nice touch. We had a car so we didn't mind the 1km drive to town.

8/10
Excellent
Nikki, 27 Feb 2016
hotel-logo-v2.pngTraveller

basic room, great service, nice location.

my friend and i stayed here for several nights. the hotel is set back about half a mile outside of town, which makes it nice and quiet. the workers are extremely friendly and helpful. we really appreciated all of the travel advice. the free breakfast was tasty, and again, the servers are super nice. be aware that the rooms are more like nice cabins at a campground though, in the sense that the room is very basic and no frills. i was expecting something more and was initially taken aback by the starkness of the room, but it made for a good place to sleep after sightseeing all day. there's a/c, a shower with good water pressure, and a fridge, but it is not really the sort of room that you'd want to hang out for a while in. actually, that might be its strong suit, since it ensures you go out and about as much as possible while you're on vacation. also, the wifi can only be accessed at the reception area.

6/10
Fair
Joseph W., 08 Jan 2016
hotel-logo-v2.pngTraveller

JUST OKAY

The room was not what we paid for! Our room was supposed to have two double beds. The a/c had not been put on and when we arrived after driving 3 hours we got to our room to find it like a sauna. This at 8pm was not pleasant. Secondly the walls have large gaps around the A/C and front door which waste all the cool air. There is no place to put your clothes. No closet or dresser! The toilet didn't work too well, and you have to put toilet paper in a waste bin. The TV was not receiving a signal and no one could help us with that. After two days I figured out that it was a tree branch in the way, no big deal. . but there was no one who was of any real help. The town has little in the way of entertainment and it's dark at 5:30 La Fortuna is NOT a family town after dark.It is nice to visit and do the hikes and take in the scenery. A TV would have been helpful. Diego was very helpful at the front desk but he was only there the first two days. After that the front staff was of little assistance. The gardens are gorgeous and maintained with extreme care. The grounds are lovely and teaming with wildlife. Cleaning staff were very nice and kept our room tidy. Kitchen staff were very pleasant and the food was appreciated! We've been to Costa Rica before this trip and our experience helped us this trip. Driving here is dangerous and requires patience and skilled driving. Every excursion from Fortuna takes hours to get to. The town itself has only one decent adult night spot

6/10
Fair
Verified traveler, 28 Dec 2015
expedia-logo-v2.pngTraveller

Convenient but poor value

This was the most expensive hotel we stayed at in 3 different regions of Costa Rica, however this may be because we booked just a few days before? We had a standard room and my biggest complaint was lack of comfort for the price- small, hard beds with small, lumpy pillows & A/C that couldn't remove the suffocating humidity. The staff, breakfast and location were awesome but it is hard to make up for poor sleep.

8/10
Excellent
Paul, 22 Nov 2015
hotel-logo-v2.pngTraveller

Last Minute surprise

I booked this hotel visit last moment without any guidance. It's a reasonable place, clean and safe. The beach is great and surf lessons are available on site.

6/10
Fair
Hagai, 01 Jul 2015
hotel-logo-v2.pngTraveller

Eco.. Realy?

This property is out of town. No walking to anywhere. They use the word 'eco' extensively, but 10 minutes after we forgot our reusable container at breakfast with a strudel from last night, it was chucked into the garbage..? OK place to be if you are looking to be further from shops and have own car.

8/10
Excellent
John, 25 Jun 2015
hotel-logo-v2.pngTraveller

Nice Place, No Frills

This is a nice little collection of Cabinas a short distance from downtown La Fortuna. However, a vehicle is required to get anywhere -- nothing is within 1 or 2 kilometers. The place is quiet, neat, and clean... nothing fancy. The on-site outdoor restaurant was pleasant, although the operating hours are short.

8/10
Excellent
Meghan, 27 Feb 2015
hotel-logo-v2.pngTraveller

great

great eco friendly villas. friendly staff. clean and has aircon. nice breakfast.

10/10
Exceptional
cludia salgado, 27 Feb 2015
expedia-logo-v2.pngTraveller

Excellent, very peaceful & quiet, the staff very friendly, made us feel at home away from home, plan to return in a year. Very pleased.

8/10
Excellent
Verified traveler, 30 Jan 2015
expedia-logo-v2.pngTraveller

Quiet peaceful country setting with helpful staff

Two km out of LaFortuna on one of the bumpiest roads. They call it a Costa Rican massage. Only $3.50 taxi from LaFortuna to this peaceful country environment with forest and small stream. Three nights of restful sleep after full days of tours were a welcome. Breakfasts complete but not expansive buffet in an open dining environment. Staff very helpful in all matters of room requests, tour advice, and in general pleasing personalities. The room does not have a table for placing personal things or working with a computer, which is important in these days of travel where the Internet is integral for planning and communicating. Internet signal good most of the time in the rooms except during rains. Phone service excellent.

10/10
Exceptional
Livia, 18 Jan 2015
expedia-logo-v2.pngTraveller

Great place and beautiful grounds

We had a great stay at Eco Arenal. We only stayed one night, but I wish we could stay longer and take advantage of the beautiful grounds and the pool. We arrived earlier than the check-in time and after checking that our rooms are ready the manager on duty let us check -in. The rooms were roomy and very clean and neat. All the villas looked great( we booked 3 units) and well maintained. The grounds are so beautiful, with many different kinds of flowers, bushes and trees it feels like you in the botanical garden. The villas are also located outside the busy touristic area so it is super quiet and relaxing. The breakfast, which is included, was simple, but very delicious. We had rice and beans( it is served everywhere and with every meal in Costa Rica), scrambled eggs, ham, potatoes, fresh papaya, pineapple, bananas, bread basket, coffee, tea, orange juice. It is served starting at 7AM, so we had plenty of time to enjoy before going out to our activities. We were 8 adults in our group and everyone agree that we will stay there again if we're lucky to go back to Costa Rica.

6/10
Fair
Verified traveler, 12 Jan 2015
hotel-logo-v2.pngTraveller

Good stay but staff could be more straightforward

Nothing outstanding about the room, just an expected three star hotel. The staff was very polite, but not very useful. - Asked for an extra towel, but it never showed up. - We were suggested to do the hanging bridges with a "small" fee (we would think it meant no more than $10), but actually it was $24 each person for a walk less than 2 hours with a little kid. Nothing against the hanging bridges, it was pleasant to see and walk. Just the staff could be honest and straightforward. - The restaurant is pretty expensive and a little deceiving. They had the menu in a small little charcoal board (nothing fancy), three simple options (chicken, pork, pasta). We wouldn't think each of them actually meant a three course meal and $20 something each. We didn't know at that time and even ordered one for our three year old, and ended up with a bill of $65 and plenty leftover. Again, nothing bad about the food, but just wish things were a little more transparent, so we can make the best decision without feeling being cheated. If we had tons of money to spare as the staff assumed, we wouldn't have stayed in a three star hotel.

6/10
Fair
Verified traveler, 30 Dec 2014
expedia-logo-v2.pngTraveller

Beautiful property

The property was really nice Nice pool. Front desk person friendly and helpful. Rm was rough. We closed windows to try to block out barking dog and AC was a beastly loud machine that froze the rm but without it the room was a sauna. Big hole in wall covered w lattice. Shower didn't work.

8/10
Excellent
Sanjay, 30 Dec 2014
expedia-logo-v2.pngTraveller

Villas Eco Arenal Review

Hotel location is wonderful. Had extremely positive experience with staff. They were amazing people. We stayed there for two nights. We will stay there again if we have another opportunity to visit Costa Rica. I would highly recommend this place. Very Eco friendly. Rooms are not that great but all other things outweigh rooms.

10/10
Exceptional
Verified traveler, 29 May 2014
hotel-logo-v2.pngTraveller

Excellent hotel

Dont think twice.

This page has been refreshed for the best prices.
promotion

You could be seeing lower prices

Register or Login and save with our member prices

Crypto-friendly Bookings

Your money’s good here.

Pay with CREDIT CARD
Pay with PAYPAL
Pay with Binance Pay
Pay with Crypto.com Pay
Pay with AVA
Pay with WeChat Pay
Pay with BTC (Lightning)
Pay with UST
Pay with ETH

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.

BESbswy