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Hotel Description
When you stay at E-Red Hotel Bayu Mutiara in Bukit Mertajam, you'll be within a 10-minute drive of Bukit Kecil Hujung and KPJ Penang Specialist Hospital. This hotel is 14.5 mi (23.3 km) from KOMTAR and 16 mi (25.8 km) from Penang Hill. Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Social distancing measures are in place
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: MYR 100.00 per stay
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards
Minimal age
Optional fees
- Rollaway bed fee: MYR 53.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Malay
English
Amenities
Most Popular
Free WiFi
Concierge
Laundry
Non-smoking
Other
Concierge services
Laundry facilities
24-hour front desk
Vending machine
Hotel reviews
Traveller
Travellersmelly room
TravellerThe fridge is not working, the bathroom not well maintain, the room size is very small
TravellerBad experience !!!!
Environment bad. The pub beside hotel was making noise until 4am. Can't sleep well Won't come back again !!!
TravellerLocated strategically in front of Icon City. Got plenty places to chill such as Starbucks, The Alley & many more. Also got mamak nearby the hotel. Huge parking spaces.
Travellereasy communicate. all the staff are friendly
TravellerTiny room
I use to stay with E Red when I travel to mainland Penang but this one is a little disappointed. I paid more money but ended up getting myself a tiny room, imagine my bed and the TV is only a arm length distance and it wasn't good enough when I compare to the other E Red hotel in Bandar Perda and Seberang Jaya. Won't be booking this hotel again ...
TravellerEasy to communicate.
TravellerThey staf at counter (two man a malay and indian i gues) reception serve the good service
Traveller4.5/10 Bad front desk operator as they never picked up the call from room. Only good thing is the cheap room price and the rest are just normal.
TravellerToilet smelly, no phone signal, WiFi poor
Travellervalue for money, cozy place, modern room design. Very recommended!
TravellerEverything is fine for the price i pay. At least everything is working in the room. I'm happy for this trip.
TravellerJust alright for business travel.
TravellerThere is a karaoke next to the hotel, so it is quite noisy at nite till they close shop. So you can only start your sleep after they closed.
Travellerthe bed
overall is ok. just the bed abit hard. since most of my time I just stayed for 1 night so is ok for me.
TravellerBad
I booked my family room with 1king and 2 single, the hotel never informs me that the room booked by me is not available until a day before I check-in. The manager promise will replace a better room but when I was there the room provide for me is the room which under maintenance. The water heater is not function, the toilet bowl cover is broken this is one thing, after complaint, the manager decides to refund me with RM4! I bring my family total 3adults and 2 kids with the time 4pm+, where do I find a better room to fit it? I really angry with the arrangement by the so call"manager"
TravellerGood for family
Nice location, family room comfort, but a bit dust and hair behind the door. Smell in the toilet. A bit noisy due to beside of karaoke.
Travellerwhen i booked the hotel, the receipt show in currency GBP, so confused, should be stated as MYR
TravellerNew hotel
Worthy to pay at this price as its still new and good condition, however a little distance from the town. I hope the management could remain the service and the condition of the room and look forward to drop by again in the future.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Properties is fine but in-room facilities like water heater, tv channels are limited or none.