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With a stay at DUNA by DW in San Juan (Santurce), you'll be within a 5-minute drive of Casino del Mar at La Concha Resort and Jose Miguel Agrelot Coliseum. This luxury aparthotel is 3.1 mi (5 km) from Condado Beach and 3.6 mi (5.7 km) from Pan American Pier. Make yourself at home in one of the 7 individually decorated guestrooms, featuring microwaves and Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers and in-room massages, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
No elevators
LGBTQ friendly
Private host property
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 1
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Beach services
Non-smoking
Garden
Spa services on site
Multilingual staff
Number of outdoor pools - 1
Free parking nearby
Beach towels
Terrace
Fully fenced
Street parking
Eco-friendly cleaning products used
Distance from property (ft) - 200
Distance from property (meters) - 61
Outdoor furniture
Wheelchair accessible – no
One of the worst hotel experiences I have had. From a curb appeal or even looking at pictures you may think this looks like a great place to stay. During my short stay with DUNA by DW I didn’t even basic accommodations that any hotel should provide. The shower was functionally terrible along with a lacking of hot water for a long duration of my stay. To a point where my partner and I had to use the outdoor shower in the common area in bathing suits to shower. The living space in our room prior to entering, was covered in sand along with inside the sheets on the bed, which were also covered in sand. This caused irritation and a rash. This hotel was also infested with mosquitoes and cockroaches. It seems to be an ongoing problem for them after looking under their table in the kitchen. There was Raid mosquito and cockroach repellent. Lastly, there were earplugs next to the bed, concerned and questioning, my partner and I did not find out that there was a noise problem until later in the night of our first day. I have thus reached out to Expedia and DUNA by DW with no action taken on their end for the terrible services they provided. Please do yourself a service and do not stay at DUNA by DW.
I absolutely loved this place
Perfect place to stay everything is close!
Everything about this property was amazing except for the cockroaches.
Amazing me and my finance loved it
Love the place and the vibes. Very clean!! I definitely come back ♥️
Awesome place for couples, clean and quiet. We definitely are going to stay again.
The best property I have stayed at visually and the space you get is incredible!
Will definitely stay there again, loved every moment.
I love DW ❤️
Nice quite neighborhood area with good communications from the staff
Loved it!
It was calm and relaxing.
Great charming spot
We loved this place and would definitely stay again. It was comfortable and clean, had nice amenities, and was within walking distance to a few restaurants and Ocean Beach. It’s a bit further from some of the nicer restaurants but Ubers were cheap so it was a good spot for our first visit to Puerto Rico.
Nice property, beware hidden fees
Very nice property, looks as-advertised. About a 5 minute walk from the beach and beach chairs are complimentary. Guests can leave store their luggage before check-in or after check-out for free at DREAMCATCHER a few blocks away. Beware that DUNA charges a 3% fee if you pay with a credit card (this did not show up in the Hotels.com calculation).
Not much to do right around the area. The room was nice and well appointed the staff was very responsive. Only complaint is that the bed was very low and hard for me to get in and out of. Also the tv service was very spotty and we could not watch outs from the bed. It faces the living area.
Have not one complaint about our stay here. The property was a whole vibe and was so lovely overall. The staff was super communicative which was so nice because we didn’t have the need for any questions because we didn’t even need to ask any questions after they told us all the things. We stayed in the poet, with three guests and it was the perfect size for us. It was situated in a central location to all the activities we had plan which was perfect for us. Would recommend and will remember it for our next trip!
Highly recommend I will definitely be staying here again if I ever visit Puerto Rico it is a beautiful, clean updated property.
Overall the place was amazing from the start we were greeted and brought up to our room an hour early. Place was super clean, spacious and provided everything we needed if we wanted to cook at home. Location was safe and there was street parking if you want to rent a car. Two blocks away from the beach and walking distance to brunch spots and liquor stores. Would stay there again!
DUNA by DW | Hotel in San Juan | Travala.com
Great property and they were very responsive, and attentive. The ambiance was so nice and we are so glad we decided to stay there and we will definitely go there again. :)