Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of MXN 1000 will be collected before check-in.
• Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

You need to know

• Pool access available from 8:00 AM to 10:00 PM.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Special Instructions

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately MXN 185 to 370 per person
• Pet fee: MXN 1000 per pet, per stay
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Housekeeping fee: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish