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DoubleTree by Hilton Trujillo8.6Excellent
70 Guest reviews
8.6Excellent70 Verified ReviewsRead all reviewsCleanliness9.4/10Service9.0/10Comfort9.2/10Condition9.0/10Amenities9.0/10
Excellent
70 Guest reviews
Av. El Golf 591, Víctor Larco Herrera, Peru. See map
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Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
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Hotel Description
With a stay at DoubleTree by Hilton Trujillo in Víctor Larco Herrera, you'll be within a 15-minute walk of Huacas del Sol y de la Luna and Huaca Prieta. This hotel is 0.6 mi (1 km) from Huaca Cao Viejo and 0.9 mi (1.4 km) from Real Plaza Trujillo. Make yourself at home in one of the 147 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
Minimum age for negative COVID-19 test result requirement: 12
Property does not offer onsite COVID-19 testing
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
You need to know
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- At check-in, guests must provide a negative COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Property Registration Number 20396900719
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Pool umbrellas
Grocery/convenience store
Wheelchair accessible parking
Number of restaurants - 2
24-hour business center
Number of meeting rooms - 1
Free self parking
Computer station
Number of bars/lounges - 1
Pool sun loungers
Proposal/romance packages available
Banquet hall
Reception hall
Covered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
Traveller
TravellerNo water offer at the rooms, incredible Not even a single little one
TravellerWater quality should be better!!!
All is great as a Hotel in Trujillo! I must say I have stayed several times before as there are no other hotels that offer cleanlines and accomodations quite like it. However, I beleive water quality is not up-to-par. They must not have much of a rigorous maintenance for this and it concernes me. Hot water comes out smelling like burnt plastic and it causes my sensitive skin type to itch a bit. I don’t have skin allergies but this one makes me react somehow. So much so, that I have started to pour some San Luis water bottlles after every shower in order to prevent this and feel clean after. They should add a water treatment system for this hotel. I for once, would not mind at all if they were to charge me $10-20.00 more for this accomodation per night if necessary. I think you could even advertise it and it would definitely be considered a mega plus for foreigners like me.
TravellerExcellent property I would highly recommend
TravellerWhat a lovely spot! The staff here are incredibly friendly and super helpful.
TravellerI was very pleased with my stay.
TravellerPersonal A1, instalaciones siempre limpias, estacionamiento seguro y gran variedad de platos para el almuerzo, cena. Gran estadía asegurada
TravellerExcellent hotel specially the staff. Simon our waiter for breakfast and lunch was marvelous, attentive and went out of his way to make sure we got what we wanted. He also Made excellent food recommendations. He is a superior asset to this hotel. If we return in the future, it will be in great part because of him.
TravellerGreat place and better service
TravellerMy favorite hotel in Peru
Amazing property and service
TravellerThe hotel has everything and it’s close to all good restaurants.
TravellerTrujillo was fun
Want to thank Piero for checking us in quickly. Great experience
TravellerSomething funny
How to open and close the bathtub was confusing 😅
TravellerHotel muy limpio, ordenado y buena atención. Lo único malo fue que el estacionamiento es según disponibilidad y puede que te toque dejar el auto afuera de la propiedad
TravellerThis property was ok, bfast was little expensive, no complementary water in the rooms.
TravellerNo comments
TravellerThe best in town!
Good hotel, clean rooms, good atmosphere, great food, good experience overall.
TravellerGreat area.
TravellerIn the best area of Trujillo. Quiet. Great food
TravellerGreat hotel, good location
TravellerAble to go around safely. People extremely helpful did not like that there was no water in the room for coffee
TravellerThe best in town
Convenient, clean, silent, nice atmosphere, good food and good customer service.
TravellerThe best option in town
Quick check inn, nice attention, good atmosphere.
TravellerPaid for room with a View & the windows were dirty. The Glass Shower Door sounded like it was going to break. & being a Hilton is the first time I saw a note to put the toilet paper in the basket and Not to flush it , which is Unsanitary!
TravellerThe staff is very helpful and friendly
TravellerGreat stay!!!
TravellerExcellent hotel. Very friendly and accommodating staff. Top choice for Trujillo!
TravellerNice hotel, quiet, clean
TravellerExcellent place to stay in Trujillo. Modern facilities. Great staff
TravellerGreat Hotel
The staff was very friendly and the rooms were spectacular. The food was amazing in the restaurant! The hotel is located in a very safe part of Trujillo.
TravellerLa ducha estaba rota
Me dieron una habitación para discapacitados, lo cual no había solicitado y la ducha estaba rota. Perdí mucho tiempo con el cambio a otra habitación, lo cual me perjudicó con todo ese retraso. Se nota que no hay un buen trabajo de housekeeping. No ponen jabones sólidos, solo el primer día y los elevadores no funcionan bien.
TravellerExcelent Service
TravellerMuy buena atención.
TravellerEs lo que hay
El personal de recepción y de servicio en la zona de sauna es poco amable con los huéspedes. Demoran en el check in, te discriminan por venir de una reserva de una agencia. No hay jabón sólido para las duchas
TravellerGood
TravellerNo cubrió el destino en mi reserva y demasiado caro como adicional.
TravellerExcelente servicio
TravellerEllos no garantizan la integridad física del cliente
TravellerExcelente..solo un poco cara la alimentación
TravellerExcelente experiencia
El hotel es muy lindo, con habitaciones amplias y una cama muy cómoda! El desayuno es bastante completo y rico.
TravellerTe atienden mal y te acusan de hurto
El servicio fue muy malo, la atención era mala en general. El restaurante es lo peor de este hotel. Me acusaron de hurtarme una bata, cuando la quitaron de la habitación. De los peores hoteles que he estado. Pésimo.
Travellerno comenta
TravellerGran atención y servicio
Travellerno emiten factura si reservas por hotels o expedia
Muy buena atención y las instalaciones A1, como reserve por Hotels, el hotel no emitió Factura porque indican por que no hice la reserva directamente al hotel, lo cual no me parece justo
TravellerMal sistema de aire acondicionado.
Un hotel de este nivel no puede tener un sistema de aire acondicionado tan pobre, menos aún en esta época..A pesar de pedir un cambio de habitación por este tema el problema persistió debido a que era un problema general. El servicio del personal en general si muy bueno.
TravellerMuy buen hotel
Hotel muy bonito
TravellerDie Speisenauswahl ist exzellent und der Speisesaal sehr schön. Die Bedienung ist sehr freundlich und aufmerksam. Ein paar touristische Informationen im Foyer wären hilfreich. Ein Stadtplan ist auf Anfrage erhältlich.Der Speisesaal ist mit einer guten Akustik ausgestattet. Das wunderbare Zimmer hat Minibar, Kaffeemaschine und Tresor. Ladestationen für Equipment befinden sich unmittelbar neben dem Bett
TravellerInsatisfecho
No me fue bien: No tenían estacionamiento, tuve q parkear en la calle. Ascensor en mantenimiento durante toda la temporada alta. Falta de personal para la atención en comedor. Mucho tiempo de espera para formalizar la reserva realizada
TravellerHotel antiguo
El hotel ya es un poco antiguo debe de remodelarse !
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Gracias chicos!
It was greet. The staff was great and exceptional service really they went above and beyond to treat us well.