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29 Jun 2025
Sunday
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30 Jun 2025
Monday
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2 Adults - 0 Child
1 room

Double M Hotel @ KL Sentral
7.8

Very Good

130 Guest reviews

7.8
Very Good
130 Verified Reviews
Read all reviews
Cleanliness8.0/10
Service7.8/10
Comfort7.8/10
Condition7.6/10
Neighborhood8.4/10
Amenities7.6/10

25, Jalan Tun Sambanthan 4, Kuala Lumpur, Malaysia. See map

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Non-smoking
Accessible facilities
Elevator
Airport transportation (surcharge)
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Hotel Description

With a stay at Double M Hotel @ KL Sentral, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Mid Valley Megamall and Petaling Street. This hotel is 2.6 mi (4.1 km) from Berjaya Times Square and 3.1 mi (4.9 km) from Suria KLCC Shopping Centre. Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

You need to know
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Spoken Language

Malay

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Laundry

Non-smoking

Accessible facilities

Other

Elevator

Airport transportation (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Free self parking

Wheelchair accessible (may have limitations)

Hotel reviews

7.8
Very Good130 Verified Reviews
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Cleanliness8.0/10
Service7.8/10
Comfort7.8/10
Condition7.6/10
Neighborhood8.4/10
Amenities7.6/10
6/10
Fair
Morteza, 11 Mar 2025
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Double M Hotel in Kuala Lumpur

Hotel Double M is located in a busy street in Kuala Lumpur which is not accessible for the handicapped people if they want to got dropped off by a taxi or Mini Van in front of the hotel. The rooms are tiny, no windows and don’t have a sitting chair. Also, no refrigerator in the room and the safe wasn’t functional at the time of arrival. The TV has only 4 working channels and if you don’t speak Malaysian language or not a fan of Al Jezira, have no other choice. They don’t have a restaurant or coffee shop inside the hotel and not providing the breakfast for their gusts. Overall, I think the rating of this hotel is not exceeding than a 2 Star Hotel.

6/10
Fair
HYGINUS, 23 Jan 2025
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Easy access, walking distance to KL Sentral and Nu Sentral. Would be great if the management could check on the condition of the room especially the eye-sore spill stains on the wall and the broken water heater shower knob/faucet. A more comfortable and pleasant sleep if pillow and pillowcase are without the musty smell. Otherwise, all good for the price.

10/10
Exceptional
Verified traveler, 05 Jan 2025
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for the price it is worth it

a good stay for solo traveller, close to nu sentral bout 4-5 mins walk sound proof not so much u can clearly hear ppl talking, vehicles on the street but good location, centre of KL so it is worth the price

8/10
Excellent
Elena, 03 Dec 2024
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Pillows and blankets had an unpleasant smell. Towels that are supposed to be white, were rather gray. Wifi sometimes was not working. Other things are ok.

8/10
Excellent
HYGINUS, 14 Oct 2024
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Strategically located. Good for a night stay.

8/10
Excellent
Conny, 30 Aug 2024
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Close to KL Sentral, comfortable for one

Close to KL and nu Sentral with many transportation and food options. Quite clean. Comfortable for one. It is small like everyone said but for this price, it’s a good deal.

2/10
Poor
SUDHKAR, 10 Jul 2024
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Very poor service very rude behaviour by the front office staff Ac not working in the room vey bad service by staff very poor customer service

8/10
Excellent
Muhammad wajih, 06 Jun 2024
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Ok

6/10
Fair
HYGINUS, 04 Jun 2024
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Strategically located and nearby to shopping mall and public transportation. Unfortunately, my TV did not function for the 5-day stay. The housekeeping lady has an attitude issue. Otherwise, everything was okay.

8/10
Excellent
Nai Lun Anthony, 25 Apr 2024
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Nice little hotel in a quiet place near KL Sentral. There are ample choices for food and access to transport is also very convenient.

4/10
Poor
Antonin, 28 Feb 2024
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Humidity! could not sleep!

I could not sleep due to the humidity. To much humidity in the room crazy very bad!

8/10
Excellent
HYGINUS, 26 Feb 2024
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Shopping and public transportation within walking distance

8/10
Excellent
HYGINUS, 26 Feb 2024
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Nearby KL Sentral. Public transporation easily accessible within walking distance.

10/10
Exceptional
John, 19 Feb 2024
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Great stay! My second time here in as many years...I'll be back

10/10
Exceptional
John, 15 Feb 2024
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Great value! Super convenient location

10/10
Exceptional
Naomi, 21 Jan 2024
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Fast and easy check in and check out. Lots of dining options in the area.

2/10
Poor
Verified traveler, 16 Dec 2023
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Worst hotel stay in KL

The place was very bad, with the customer service, served by the indian staff, very rude and frustrated with us. Thereafter, the interior of the room was very run down, and when we put our luggages, we saw a cockroach on the chair, which we had to remove it ourselves. The bedsheet and linen was stained with yellow spots. The bathroom was very dirty, and only provided 1 small bottle of shampoo and body wash each, seemingly taken from another hotel. The entire experience was very bad and would not recommend it to anyone. The price is also not worth the stay and would not book from this place again.

4/10
Poor
Shaun, 15 Nov 2023
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Dirty, but good for price.

8/10
Excellent
HYGINUS, 20 Oct 2023
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Was good enough for my one night stay

8/10
Excellent
jenni, 15 Sep 2023
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Excellent value and comfortable room

My booking was for 2 nights and I extended for a night as needed to finalize some paperwork. I was very happy with room which was good value. I had double with window for first 2 nights and then one without window for last night. Bathrooms well set up for small space and bed comfortable. Ac works and kettle and drinking water supplied. For me and 25kg luggage room was fine, might be squeeze for 2 western size people but suggest get a larger room as the have them. The room with window 101 was on street so didn’t open curtain. Room is probably one of the noiser given location but had no problems sleeping, Room without window was little more run down. Not sure if higher usage as cheaper or cause no window but was still comfortable. Able to leave luggage on last day after checked out. Would recommend and would certainly stay again. Location is good for access tomKl Sentral

8/10
Excellent
HYGINUS, 09 Sep 2023
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Good price and easy access to public transport. Would be happier if the room is more spacious with extra hangers.

8/10
Excellent
HYGINUS, 09 Sep 2023
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Strategic location. Just that the room could be more comfortable with a little bit more space. It's good though as I was travelling alone.

2/10
Poor
Tobias, 01 Sep 2023
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The was not that clean and the service was very poor. They also over charging

8/10
Excellent
Khoi, 31 Aug 2023
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good

8/10
Excellent
HYGINUS, 24 Mar 2023
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Public transport easily available.

8/10
Excellent
M J, 23 Mar 2023
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I was good for the price paid. Convienient for Sentral Station and eateries. I will stay again.

10/10
Exceptional
Mark, 14 Mar 2023
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Ideal for short stay

8/10
Excellent
HYGINUS, 10 Mar 2023
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Strategic location to public transport, shopping and food

10/10
Exceptional
lim keng, 29 Dec 2022
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Ok

6/10
Fair
Stephannie, 16 Nov 2022
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No soundproofing; okay for short stays but I was here too long becoming sleep deprived due to noisy guests & you can hear the "loudspeakers" from this location 5 times per day.

8/10
Excellent
Troy, 04 Oct 2020
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I'll be back.

I will come back again for a 1 to 2 night stays.

8/10
Excellent
Mohamad Alihan, 14 Feb 2020
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Friendly staff. Clean hotel.

6/10
Fair
Verified traveler, 29 Jan 2020
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the televisyen signal was problem . and the staff said it will fixed on 11.00 pm but till i check out still no signal

10/10
Exceptional
Yang, 21 Jan 2020
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Very convenient location. Clean room. Friendly staff. I am very satisfied with my stay.

4/10
Poor
Frans, 14 Jan 2020
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Too small for two people

The room was so small that we did not use it. There is not even enough space to put our luggage down. We turned around and left. Disadvantage of using booking site, no refund. Please have establishments post the size of the rooms.

6/10
Fair
Sergej, 04 Jan 2020
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It was descent

Really tiny. Relatively clean. Staff was helpful. Good location if you are traveling by foot as it is close to KL Sentral which is LRT & Monorail systems.

10/10
Exceptional
YONG, 31 Dec 2019
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Value for money

Although the room is not very big, but it's tidy and comfy, even have safety box attached! Location is very good, outside have delicious food, NU sentral is just opposite. This hotel is really value for money, will definitely give a liked 👍

8/10
Excellent
Verified traveler, 23 Dec 2019
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Short and comfortable stay

Good and comfortable for over night stay on transfer trip near Kuala Lumpur Sentral . Room is simple and with basic amenity.

8/10
Excellent
Gigi, 14 Dec 2019
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The location is good and convenient, but the receptionist is absent sometimes , I did call twice from my room at night about 10pm but nobody answered.

10/10
Exceptional
Verified traveler, 08 Dec 2019
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The room was small but had everything I needed for a few nights’ stay. Comfortable, clean and private. Tons of food options and convenient store outside, near to a laundry place, and also KL Sentral.

10/10
Exceptional
Verified traveler, 05 Oct 2019
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Value for money. Strategic location and new building.

10/10
Exceptional
Verified traveler, 26 Aug 2019
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Good budget hotel

Location was just 5 minutes away from NU Sentral and KL Sentral station. Staff is friendly, and no complaints about service and quality. Do note though that slight noise from karaoke next door can be heard if your room is on ground floor.

10/10
Exceptional
Verified traveler, 13 Aug 2019
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You get what you pay for, it’s still a bang for your buck. I’d recommend due to mobility convenience around the city

10/10
Exceptional
Verified traveler, 03 Aug 2019
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(1) Tiny room but clean and comfortable beyond my expectation! (2) Free luggage storage till 3:00PM (3) Great location very closer to KL Sentral Station. (4) Hawker foods just outside the hotel and even in a corner. There is also a street with small

8/10
Excellent
Verified traveler, 29 Jul 2019
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Overall good stay with a negative surprise.

Very convenient location near KL Sentral. Excellent housekeeping which both did a great job and greet with a smile. Unfortunately the staff was a variety of good and very unpolite. When kindly asking the receptionist at the time if there was a place to store my medicine I just received a "No." with a very unpolite tone and zero interest in finding an alternative solution. During other hours of the day when other people were managing the reception, the behavior was always polite and kind.

10/10
Exceptional
Sam, 25 Jul 2019
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One of the best budget hotel at this area, really convenience. Highly recommended

10/10
Exceptional
Verified traveler, 16 Jul 2019
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Over expectation. It's new hotel. The room is clean.

8/10
Excellent
Verified traveler, 02 Jun 2019
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Near to Sentral KL and shopping mall, that makes travelling to other parts of KL easy (e.g. Bukit Bintan)

10/10
Exceptional
Verified traveler, 31 May 2019
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Hotel is clean and newly renovated i loved my time

10/10
Exceptional
Muhd, 18 May 2019
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Toilet is clean room nice and good location. Easy to find food and friendly people's.beside is very near MRT. Easy get grab as well.

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