Double M Hotel @ KL Sentral

7.8

Very Good

130 Guest reviews

7.8

Very Good

130 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service7.8/10

Comfort7.8/10

Condition7.6/10

Neighborhood8.4/10

Amenities7.6/10

Double M Hotel in Kuala Lumpur

Hotel Double M is located in a busy street in Kuala Lumpur which is not accessible for the handicapped people if they want to got dropped off by a taxi or Mini Van in front of the hotel. The rooms are tiny, no windows and don’t have a sitting chair. Also, no refrigerator in the room and the safe wasn’t functional at the time of arrival. The TV has only 4 working channels and if you don’t speak Malaysian language or not a fan of Al Jezira, have no other choice. They don’t have a restaurant or coffee shop inside the hotel and not providing the breakfast for their gusts. Overall, I think the rating of this hotel is not exceeding than a 2 Star Hotel.

Easy access, walking distance to KL Sentral and Nu Sentral. Would be great if the management could check on the condition of the room especially the eye-sore spill stains on the wall and the broken water heater shower knob/faucet. A more comfortable and pleasant sleep if pillow and pillowcase are without the musty smell. Otherwise, all good for the price.

for the price it is worth it

a good stay for solo traveller, close to nu sentral bout 4-5 mins walk sound proof not so much u can clearly hear ppl talking, vehicles on the street but good location, centre of KL so it is worth the price

Pillows and blankets had an unpleasant smell. Towels that are supposed to be white, were rather gray. Wifi sometimes was not working. Other things are ok.

Strategically located. Good for a night stay.

Close to KL Sentral, comfortable for one

Close to KL and nu Sentral with many transportation and food options. Quite clean. Comfortable for one. It is small like everyone said but for this price, it’s a good deal.

Very poor service very rude behaviour by the front office staff Ac not working in the room vey bad service by staff very poor customer service

Ok

Strategically located and nearby to shopping mall and public transportation. Unfortunately, my TV did not function for the 5-day stay. The housekeeping lady has an attitude issue. Otherwise, everything was okay.

Nice little hotel in a quiet place near KL Sentral. There are ample choices for food and access to transport is also very convenient.

Humidity! could not sleep!

I could not sleep due to the humidity. To much humidity in the room crazy very bad!

Shopping and public transportation within walking distance

Nearby KL Sentral. Public transporation easily accessible within walking distance.

Great stay! My second time here in as many years...I'll be back

Great value! Super convenient location

Fast and easy check in and check out. Lots of dining options in the area.

Worst hotel stay in KL

The place was very bad, with the customer service, served by the indian staff, very rude and frustrated with us. Thereafter, the interior of the room was very run down, and when we put our luggages, we saw a cockroach on the chair, which we had to remove it ourselves. The bedsheet and linen was stained with yellow spots. The bathroom was very dirty, and only provided 1 small bottle of shampoo and body wash each, seemingly taken from another hotel. The entire experience was very bad and would not recommend it to anyone. The price is also not worth the stay and would not book from this place again.

Dirty, but good for price.

Was good enough for my one night stay

Excellent value and comfortable room

My booking was for 2 nights and I extended for a night as needed to finalize some paperwork. I was very happy with room which was good value. I had double with window for first 2 nights and then one without window for last night. Bathrooms well set up for small space and bed comfortable. Ac works and kettle and drinking water supplied. For me and 25kg luggage room was fine, might be squeeze for 2 western size people but suggest get a larger room as the have them. The room with window 101 was on street so didn’t open curtain. Room is probably one of the noiser given location but had no problems sleeping, Room without window was little more run down. Not sure if higher usage as cheaper or cause no window but was still comfortable. Able to leave luggage on last day after checked out. Would recommend and would certainly stay again. Location is good for access tomKl Sentral

Good price and easy access to public transport. Would be happier if the room is more spacious with extra hangers.

Strategic location. Just that the room could be more comfortable with a little bit more space. It's good though as I was travelling alone.

The was not that clean and the service was very poor. They also over charging

good

Public transport easily available.

I was good for the price paid. Convienient for Sentral Station and eateries. I will stay again.

Ideal for short stay

Strategic location to public transport, shopping and food

Ok

No soundproofing; okay for short stays but I was here too long becoming sleep deprived due to noisy guests & you can hear the "loudspeakers" from this location 5 times per day.

I'll be back.

I will come back again for a 1 to 2 night stays.

Friendly staff. Clean hotel.

the televisyen signal was problem . and the staff said it will fixed on 11.00 pm but till i check out still no signal

Very convenient location. Clean room. Friendly staff. I am very satisfied with my stay.

Too small for two people

The room was so small that we did not use it. There is not even enough space to put our luggage down. We turned around and left. Disadvantage of using booking site, no refund. Please have establishments post the size of the rooms.

It was descent

Really tiny. Relatively clean. Staff was helpful. Good location if you are traveling by foot as it is close to KL Sentral which is LRT & Monorail systems.

Value for money

Although the room is not very big, but it's tidy and comfy, even have safety box attached! Location is very good, outside have delicious food, NU sentral is just opposite. This hotel is really value for money, will definitely give a liked 👍

Short and comfortable stay

Good and comfortable for over night stay on transfer trip near Kuala Lumpur Sentral . Room is simple and with basic amenity.

The location is good and convenient, but the receptionist is absent sometimes , I did call twice from my room at night about 10pm but nobody answered.

The room was small but had everything I needed for a few nights’ stay. Comfortable, clean and private. Tons of food options and convenient store outside, near to a laundry place, and also KL Sentral.

Value for money. Strategic location and new building.

Good budget hotel

Location was just 5 minutes away from NU Sentral and KL Sentral station. Staff is friendly, and no complaints about service and quality. Do note though that slight noise from karaoke next door can be heard if your room is on ground floor.

You get what you pay for, it’s still a bang for your buck. I’d recommend due to mobility convenience around the city

(1) Tiny room but clean and comfortable beyond my expectation! (2) Free luggage storage till 3:00PM (3) Great location very closer to KL Sentral Station. (4) Hawker foods just outside the hotel and even in a corner. There is also a street with small

Overall good stay with a negative surprise.

Very convenient location near KL Sentral. Excellent housekeeping which both did a great job and greet with a smile. Unfortunately the staff was a variety of good and very unpolite. When kindly asking the receptionist at the time if there was a place to store my medicine I just received a "No." with a very unpolite tone and zero interest in finding an alternative solution. During other hours of the day when other people were managing the reception, the behavior was always polite and kind.

One of the best budget hotel at this area, really convenience. Highly recommended

Over expectation. It's new hotel. The room is clean.

Near to Sentral KL and shopping mall, that makes travelling to other parts of KL easy (e.g. Bukit Bintan)

Hotel is clean and newly renovated i loved my time

Toilet is clean room nice and good location. Easy to find food and friendly people's.beside is very near MRT. Easy get grab as well.