i spent only one night.

Dining room, gave us all anxiety it was like trying to get fed in a refuge camp, too many people and limited choice, getting some chips was like a lottery with your odds being low at best, breakfast was terrible standard and for love of god who on this planet thinks it’s acceptable to have an English Breakfast without beans, come on Don Juan get some Beans……. Over all ok for the price

очень плохой отель

Overall stay was pleasant Dining options some lacking Clean I would say there again

Easy to get a sunbed as they had a non.reserving rule. Plenty of european guests who.were rude. Food bland and repetative. All.inclusive only available at 2 mini.bars. made u feel like a leper although you had paid alot of money. Plastic cups exchanged for tickets. Entertainment rubbish

Hotel przeznaczony bardziej dla rodzin z dziecmi niz dla osob ktore chca wypoczac. Pyszne i rozmaite jedzenie, ale strasznie zatłoczona restauacja Cena nie adekwatna do standardu

Elevator smells very bad ,one is all the time no service,it s not 4* ,not enough personal on reception desk...

Building works!

Experience completely ruined by building works right outside of our room! Constant noise and pool out of action. No mention of this when booking, wouldn’t have booked if I had known.

Not bad, well priced

Stayed for a couple of nights here, can't say the receptionist was the most welcoming, simple check in and rooms are in that direction, I believe the hotel is also an all. Inclusive resort, can't comment on that as we was room only, huge hotel and seemed a good atmosphere among the guests, food swimming pool and large restaurant, price reflected good overall, an excellent location

Good for a short break

Very dated compared to other 4* hotels, breakfast could do with some improvement, the pool was nice and the rooms were clean, ok for a short break!

Nightmare check in

Hotel overall is decent. We arrived late at night, the gentleman behind the desk was point blank rude. Just a heads up if you book online you must email the confirmation to the hotel email address when you get there. We had no idea we were to do that. He then printed off a bill for city tax and snatched the money out of our hand. Not a great start to our holiday. Basic customer service skills needed. The staff in the bar were amazing. The hotel is clean and location is good.

The first room we had was terrible, beds where uncomfortable, rubbish everywhere and in general a disappointment. Second room we had in which we had to send an extra €80 for was good and maintained well. The food was poor it was undercooked and didn’t taste very nice at all. The transfer from girona airport was good going to Lloret de Mar was fine but our ticket did not work at all on the way back. As the result of this I had to spend an extra for me and my girlfriend to get to the airport.

This was one of my most unpleasant experiences yet. The Hotel did not meet my expectations of a 4 star venue. The staff were the most unfriendly I have ever met except for one young afternoon barman who at least did pass the time of day when we met.. I travelled alone and was there for a six day short break and not once did any staff try to talk to me.There were no smiles, greetings or pleasantries at all. I felt completely out of place. The entire hotel seemed to be full of Spanish guests, whom the hotel only seemed to cater for. The bedroom was terrible. Narrow, uncomfortable single beds. No soundproofing, could hear every noise in vicinity including the rooms on either side and the balcony faced a concrete wall full of pipes. The pool side was the only nice feature. the entertainment was very poor, same every night. the food was okay.

Very good value hotel. The children's swimming isn't heated and was freezing compared with the main swimming pools

Nice place to stay

Good fun hotel. nice mix of all ages. Really nice staff. Good to see a lifeguard everyday at the pools keeping the kids sage. Just nice hotel at a decent price.

Not Bad

Had a really good stay and would book this hotel again.

Do not waste your money!!!

Awful staff, very rude and unhelpful. Very dated venue where no one speaks any English. Food is the same everyday. We booked a quadruple room on Expedia site but when you got there it was a standard room with two single beds. We could hardly move. Was told by staff that they only ever do stanard rooms?? Do not book this hotel. It was our worst experiance ever.

Tired hotel that needs renos. Beds just a metal frame.

Don Juan

Room was made up daily and cleaned. The hotel is in dire need of refurbishment 30 years out of date 10 years ago. The staff that we spoke to were pleasant enough but try asthey may you cant make a silk purse out of a sows ear. Breakfast was poor, after trying it once we went out for the rest of our stay.

Hotel is close to many bars and shops

Hotel sfaff are very helpful and friendly.not much going on in the hotel on evening bit of kids music but plenty of bars close by outside hotel.rooms are very basic but clean.staff came in made bed and changed towels each day .patio doors are quite sound proof had 4 lads playing loud music til early hours but with patio close didnt seem to bad

loret de mal

Good food but basic

Good value for money

Good value for money, good entertaiment, excellent area. Maybe less quantity and better quality for breakfast, but surely for price paid I dont even expect breakfast

poor customer service

Apart from couple of ignorant recption staff the stay was very good. They forgot to give information about the room they tried to make out they did by covering for each other.

would be nicer later in season

we cant fault the hotel or resort or the local businesses which were open. the only problem was, it was a little bit early in the season and there wasnt a lot of choice for eating or drinking out as a lot of places were still closed. Lloret itself is a lovely place with a very nice beach area. It will no doubt be a different type of holiday in peak season, but for a break off season we found it nice and relaxing and pleasantly warm ( needed a cardi in the evenings ). It is an ideal location for travel to other areas, with a good bus service and links to train. In the hotel, if you like dancing it is superb. ( every night ) We dont dance but enjoyed watching. We were the only English staying at the time, it was nearly all spanish, and they enjoyed their dancing. We felt like some of the youngest in there and we are 50!! It was very entertaining as we love to people watch. We enjoyed a day in Barcelona. We got the bus and train and it was no hassle at all, relatively inexpensive. So much better service than English buses and trains. We would definately return, maybe a few weeks later next time.

Costa Brava oct. 2014

All is o.k.

large hotel close to shops restaurants and pubs, a

good hotel and staff restaurant very clean and presentation excellent Thank you very much. Gracias Bedroom staff very good and courteous need bonus.

wifi

No free WiFi! 15 mins then pay,if you could get the code without a long wait at Reception, who originally would not accept my print-out booking confirmation re WiFi but insisted they keep it to get paid! They did eventually agree to give us a photocopy!

Great

Cannot understand some of the other reviews. The hotel was clean and rooms and bathrooms were modern. Excellent value full board with most extensive full board menu we have ever come across. Facilities excellent, staff friendly and helpful. However a few points to note, this is a large and busy hotel so don't expect a small boutique hotel experience, and one thing that may effect other English reviews is that we when we visited we were the only English people in the hotel the vast majority were Spanish and French and when we visited during the may bank holiday weekend most of the guests were over 50 and much of the hotel seemed aimed at this age group. There were nightly dances with two dance floors at the weekend aimed at people who can ballroom dance.

Big Hotel with excellent food and entertainment

Would not have been our normal choice of accommodation or food as we went full board with a group. The hotel rooms were spotlessly clean and appear to be regularly updated from the flat screen TV and modern wood interior and bathroom design. The full board food was very good. There were at least 5 main courses each day which were mostly Spanish dishes but pasta a two or 3 sauces and pizza were also available each day. There was always fresh salad, fish and two chefs cooking fish and meat to order. In our view it was excellent value. The prices of drinks in the hotel were very competitive. There was an extensive FREE entertainment programme including aerobics, dance lessons, bingo, indoor and outdoor games, rambles and nightly dances (two dance floors at the weekend when we were there) . There is also a nightclub downstairs but we did not visit this. It should be noted that the vast majority of guests in the hotel were Spanish and French.

Honest review, please read.

Where to start. Hotel staff could hardly speak English and were very reluctant to help. No explanations of rules of hotel ie key drop off and breakfast/meal times. Very unhelpful. Especially when they have your belongings and won't give them to you, but by being percistant I eventually got my camera back. All food very bland, so don't go all inc. really not worth it when you can go out on sea front, nice meal for two for only €20. Hotel looks great on the photos but in reality it's unbelievably dated and run down. In the centre of all the nightlife (some would not like this as very noisey until 3am ish every morning). The only half decent bit was that it was Somewhere to sleep... If you do not move during sleep as The beds (all 3 in room) kept falling apart during the night. In done the job for us for 3nights sleep but will never stay again.

adequate for our needs ,5 nights.

breakfasts were good, didn't have any other meals in hotel.

Nice family hotel with a great atmosphere.

Enjoyed our stay at this hotel. The staff were really helpful with our enquires. The food was good. The whole place is really clean.

hotel from hell

the worst hotel in the world dont get close noisy noisy you cant sleep a minute

Don Juan - not recomended

Too crowded and too noisy both hotel and city, you can’t rest. Young people in hotel shouting during night (we changed our room but after two days got again bad neighbours). Some of hotels employs are very rude. Not recommended unless you like it.

The "Pits of Lloret"

Yes I'm afraid this hotel is "The Pits" - although to be fair we had been forewarned it was just that one of our party, who's 50th birthday we were celebrating, fancied a trip down memory laneand re-visit this hotel he previously stayed in 20 years previous. I'm afraid the hotel is still stuck in the '80's and had nothing whatsoever going for it the exception being the polite and helpfull staff. It is in desperate need of a complete overall and the sooner the better. It has 6 floors but the lift only goes to the 5th, so the old and infirmed are in a spot of bother straight away. Our room was tidy although one of the blankets had a great big cigarette burn hole in it and there were numerous cigarette butts on the verandah but at least the shower worked perfectly!. During our stay I think we were the only English speaking guests at the hotel so obviously they know were to stay clear of.

Horrible

This was the worst hotel stay I have ever had. I checked the reviews and thought that it can not be that bad but they were right. In fact they were worse. I went to complain about all of the ants that was in my room and I was ignored, so I decided to check out. Well, when I finally got service I told them I wanted to check out early and she snatched my room key out of my hand and threw it on the counter. I told her that was very rude and I need to speak to a manager. Of course they said they did not have one on site and I told them they need to call one. I sat down to wait and they called security on me. They called security because I asked to speak to a manager. He was no help he just said that they were really busy. I just left the disgusting hotel. Please do not stay.

À fuir

Très mauvaise odeur dans la chambre pas du tout insonorisée du bruit toute la nuit hôtel à éviter sans discuter

Teniamos la reserva a través de Expedia y habíamos pagado una parte y el resto lo teniamos que pagar en el hotel. Cuándo llegamos nos dijeron que teníamos que pagar 100€ más por una noche porque el niño que iba con nosotros tenía 13 años y el máximo para ellos eran 12. En Expedia se considera hasta los 17. De todas formas en nuestra cuenta ya había un suplemento por el niño Luego nos dijeron que no, que estaba bien. Luego nos dicen que tenemos que pagar lo que ya habíamos pagado porque no les constaba recibido. Les mostramos el comprobante de pagado y al final después de casi una hora de discusión dicen que ok. Pagamos todo lo que había pendiente de pagar y nos dan la factura. La habitación no nos la dan, nos dicen que volvamos a las 15, y así lo hacemos. Cuándo volvemos a las 15 horas nos dicen que no nos dan la llave si no pagamos lo que ya habíamos pagado por adelantado. Solicitamos hablar con un superior porque no estamos dispuestos a pagar 2 veces. Al final no sale ningún superior y nos dicen que todo es ok. La verdad es que nos han hecho perder un tiempo precioso y los nervios. No volveremos

Regular

La habitacion sin apenas un escritorio ni nada, y faltaria mas limpieza. Y cogimos la habitacion reformada.. y sin mucha animacion para los niños.

Sejour

Séjour Lloret parking bien agencé restaurant a volonte

DECEPCIONANTES 4 ESTRELLAS???

La verdad, absolutamente decepcionante. Una habitación, fea y vieja, sucia. La baranda del balcón, estaba cubierta de una capa de grasa que al apoyarte te enganchabas, el suelo lo mismo. La fregona no pasó por alli, desde hacia mucho. El colchon y la almohada, de lo peor que he probado. Todo viejo y descuidado. No se como les pasan los controles de inspeccion y mucho menos como lo tienen como un 4 estrellas. No llega ni a 2. Quizá la parte nueva sea acorde con esa categoría, pero la zona nuestra, realmente un desastre para no volver nunca mas. Vergonzoso y lamentable. Como nota última, el check out es a las 11 y a las 9.45 abrieron la puerta sin ni siquiera llamar antes. En fin, no me verán mas por allí nunca.

Semaine agréable

Hotel très bien placé et tres propre. Un bemol sur le personnel pas tres agreable ni compétent. Propreté irreprochable. Par contre gros bemol sur les repas et le tput inclus. Rien n'est inclus en fait A fuir le roit inclus

IKKE et familievenligt hotel

Billederne og virkeligheden stemmer ikke overens. Virkelig ikke et familie venligt hotel. Vi endte med at skifte hote.

Nie wieder

That was loud

trop sale dans la chambre la piscine des préservatif dedans pas declim dans la chambre

Hôtel pas mal juste literie a revoir

Muy masificado y con pocos recursos Falta animación y orden, comida escasa, hotel viejo No responde a su fama

Pas pour les familles en mois de juillet

Décevant Pour cette fois-ci j’ai déjà séjourné dans cette hôtel que je trouvais très bien Mais pas pour le mois de juillet énormément de jeunes En voyant qu’on est venu en famille avec bébé On nous donne une chambre à un étage où il y avait que des fetar faisant le bordels toute la nuit ainsi que le matin impossible de dormir mettre la tv a fond pour moin les entendre chanter et hurler… propreté j en parle pas ménage à la vite fait… repas très bon et personnel à l écoute…

Les chambres sont pas du tout propre

Super sejour

Parfait

Moyen

Hôtel vieillissant, propre la restauration est normale, Il a perdu en qualité

HOREL SYMPA , bien placé mais hors de prix pour le parking

Tres déçue 😞

Trop de monde, pas assez de personnel a l'accueil, 1 heure de queue pour l'enregistrement, changement de chambre car la 1ere sentait l'humidité c'etait irrespirable, la propreté de la chzmbre laissaut a désirer, la climatisation a fonctionné 1 jour sur 3....pas de frigo dabs les chambres 😒... la piscine intérieure était fermée et les deux extérieures étaient déjà remplies dès le matin, aucune place dispo.... pour avoir fait plusieurs sejours a lloret de mare, cet hôtel certe est bien situé mais ne mérites pas ces 4 etoiles, 2 étoiles max. Les espaces restauration, piscines, etc...pas adaptés car trop de chambres donc trop de monde !!! Et encore il n'était pas complet, je n'ose imaginer lorsqu'il est complet !!! A éviter !!

Vraiment décevant

C est un hotel usine tout inclus pour tourisme de masse . Je ne laisse jamais d avis sur les hôtels mais là je préfère prévenir les futurs clients. Le seul point positif est la chambre très bien, bon confort belle salle de bain. La restauration de l hôtel est horrible hormis les fruits. Les boissons en tout inclus sont imbuvables. J ai été obligé de payer toutes mes conso pour avoir des boissons correctes. Les 2 piscines sont trop petites par rapport à la capacité de l hôtel. Pour moi on est très loin d un 4 étoiles et pourtant j en ai fait bcp en Espagne...

Sympathique mais bruyant

Bien

Notre séjour s’est très bien passé nous avons eu un problème de chambre qui a été directement traiter et nous avons eu une meilleure chambre que la précédente d’une classe au-dessus

la habitacion muy pequeña para cuatro personas.

👍 bien

Estuvo bien en la mayoría de servicios, la unica nota baja es el servicio de restaurant ya que hubo demasiada gente y sin las debidas precauciones de distanciamiento al momento de ingresar al restaurant debido al decreto por covid 19, las comidas estuvieron bien dentro de lo normal faltaria un poko mas d variedad ,en fin se paso bien

bien en general,pero...

Maravilloso y amplio balcón Habitación pequeña cama pequeña y mosquitos a mansalva

bon hôtel , bon accueil Chambre bien mais sens plus. Vue pas terrible.

Hôtel moyen

Hôtel mal insonorisée, lit confortable, ménage mal fait, buffet pas très variés.

parking très cher

nourriture bonne boissons à volontés, personnel hors réception bien. chambre pas très cleane très mal insonorisés, hôtel très très bruyant ...

L'établissement devrait sensibiliser ses Clients sur la fermeture des portes des chambres. Beaucoup les claquent, ou ferme très fort celles-ci... Un rappel à la remise des clefs pourrait nettement améliorer la tranquillité des résidents. Les incivilités pèsent lourds dans un séjour.

Volveremos

Muy bien

waar voor je geld

goed hotel met goed en uitgebreid eten zowel ontbijt als dinner, service goed na 1 nacht niet goed te hebben geslapen wegens ruzie van overburen die de hele nacht ruzie maakten werd volgende dag na aangeven van de klachten een andere kamer aangeboden we hadden 2 kamers en beiden kamers werden geruild gewoon top waren wel wat problemen maar dat lag niet aan het hotel maar aan de klanten.

hôtel vieillissant, all inclusives bas de gamme, fo alimentaires petit déjeuner très bas gamme : pain, confiture, thé, café.......

Para repetir

En general, tanto las instalaciones como los servicios del hotel están bien, y la atención del personal, muy buena. El desayuno era algo repetitivo, pero para cenar había muchas opciones a elegir. Cómo negativo, las cisternas hacían mucho ruido y se oían las de la habitaciones contiguas. También el el precio del aparcamiento; 18 € por día nos pareció excesivo.

die unterkunft war gut ,, die aussicht war nicht die gewuenchte lag am hinter hof lastwagen mit lieferungen parkplatz das wars , am hotel arbeiten beduerftig , duche kaput ,apfluss voller kalk , pilz u,u, essen ok

Personnel très accueillant agréable. Chambre propre rien a dire. Hôtel super

Los balconcitos pequeños y solo una silla

Muy bien todo,bufet muy repetitivo y poca variedad

Genieten

Goede service, prijs/kwaliteit goed

Esperaba un poco más, sobre todo en las comidas.

Mejorar la comida.

Tout est parfait pour une semaine de farniente en all inclusive.

Sur l'ensemble cela a joué, mais par contre la propreté de la chambre n'était pas terrible.. Seul bémol

La nourriture et l hôtel est très bien , super chambre familiale 6 personnes , personnes souriantes. L extérieur est bruyant mais c est l Espagne, rue , animation ... ( rien a voir avec l hôtel en lui même )

de très belle chambre, mais pas insonorisé hôtel très brillant la nuit, les portes des chambres claques à chaque fois que vous sortez ou que vous entrer

Bien

Très bel hôtel, le personnel est agréable. Il manquait des oreillers dans la chambre. Le point noir pour moi, c'était la climatisation. Quand on l'allumait, il y avait une odeur nauséabonde qui sortait (odeur d'égout), c'était très désagréable. Mise à part ce désagrément, tout s'est bien passé.

Très jolie chambre spacieuse propre et calme Par contre le self bruyant mais choix de la nourriture

Quiet night needes

at night the hotel is quite loud. not everyone came for a partying holiday. some would like to rest. quiet night should be respected

Niemals 4 Sterne

Das ist niemals ein 4-Sterne Hotel. Die Zimmer auf den Bildern sehen neu aus, aber 80% sind aus den 1970er. Keine Badetücher am Pool, Alkohol aufs Zimmer nehmen auch nicht erlaubt. Zudem Haare auf dem Kissen und Badtuch. Allgemein sehr alt und gar nicht wie auf den (ersten 50) Bildern!!!

M encanto me fui con mis niñas de 14 y 16 años y estuvimos super atendidas. La comida muy bien, mucha variedad. Los camAreros super cachondos la mayoria. Volveremos

Me gusta este hotel pero era un hotel de 3 estrellas y no creo que la habitación era de un hotel de 4 Estrellas

L animation musicale Raison pour laquelle nous y retournons plusieure fois par an depuis bien longtemps

Séjour hôtel don juan

Très bon séjour . Bon accueil .à l hôtel chambres propre et petits déjeuners copieux . À refaire.

Bufé un poco flojo Fiesta de baile muy corta acaba a las 12 k es cuando comienza la marcha

Agréable

Sejours agréable malgré le bruit la 1ere nuit à cause d'un groupe de jeunes irréspectueux On avait demandé de changer de chambre la nuit suivante et tout est rentré dans l'ordre

sejours de 5 jours

Déjà le beau temps été présent .Pas de réfrigérateur dans notre chambre;nous avions pris la demie pension ;absence de cette fraicheur pour quelques victuailles.Les après midis et soirées dansantes très médiocre toujours la même chose c est usants.Les repas très convenable ainsi que pour la propreté.Le personnel et a votre écoute et sont agréables.

La comida muy variada y buena. Para el desayuno había Cava. El baile muy entretenido.

très bien placer personnel à l écoute le seul problème c'est que si les voisins tirent les meubles ou font de bruit on entend tout

Familiale

chambre familiale au top, spacieuse, belle terrasse, propre. Hôtel usine mais tout confort et à l'écoute.

Deberían acondicionar las habitaciones

Personal de servicio muy atentos, habitación sin refrigeradora y aire acondicionado. Comida regilar

A due passi dal centro ,, hotel con personale gradevole al bar, un po' meno alla reception, lecamere poco pulite, colazione e cena abbondante e varia, non adatta a noi italiani, nel complesso una buona struttura per chi si accontenta ci sono camere vecchie e camere nuove a me è toccata la vecchia😞😞

ES UN HOTEL GRANDE

EL HOTEL NORMAL , EL BUFETTE DE COMIDA UN POCO POBRE

El tamaño de la habitación habría sido correcto para una cama de matrimonio pero era insuficientte para las dos q habia y la terraza era extremadamente pequeña

Albergo vicino al mare

Stanze piccole , la stanza nn veniva mai pulita per bene sopratutto a terra nn veniva pulito c’è ne siamo resi conto c’è se c’era qualcosa a terra la restava , brutto odore nel bagno personale molto scortese .

Parte de la familia no están muy contentos con el tema actuaciones y actividades.

Albergo che assomiglia ai grandi alberghi della costiera romagnola negli anni novanta, il problema è che siamo nel 2018, credo stiano rinnovando, c'è un ala nuova e ben servita ed un'altra che è quasi favelas. La cena e la colazione sono ok, abbondanti e varie, il locale ristorante è nuovo e ben organizzato. L'unico problema è dover andare a riempire ogni volta il bicchiere d'acqua agli erogatori.

Gutes Hotel für Lloret

Wir waren 2 Tage im Hotel, einfach um bisschen zu feiern. Hatten uns die Suite gemietet, hat sich gelohnt.