Della Resorts
8.2

Excellent

74 Guest reviews

8.2
Excellent
74 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.2/10
Comfort8.8/10
Condition8.6/10
location9.0/10
Neighborhood8.6/10
Amenities8.2/10

Kunegaon, Mawal, India. See map

Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
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Hotel Description

With a stay at Della Resorts in Mawal (Kune Village), you'll be a 1-minute drive from Della Adventure and 5 minutes from Shooting Point. This family-friendly resort is 8.1 mi (13 km) from Pawna Lake and 10.9 mi (17.5 km) from Wet N Joy Water Park Lonavala. Make yourself at home in one of the 256 individually furnished guestrooms, featuring minibars and plasma televisions. Your room comes with a memory foam bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Hotel policies

No elevators

LGBTQ friendly

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Maximum number of pets per room 1

Pets allowed (no fees)

Pets cannot be left unattended

Check-in from: 2:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: INR 5000 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Camp Della Rooms/Tents are situated on a hill and accessible via stairs only. Personal vehicles are not permitted within the premises; internal transportation will be provided up to the nearest pick-up and drop-off point.
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 1500 for children
  • Fee for in-room wireless internet: INR 500 per hour (rates may vary)
  • Fee for wireless internet in public areas: INR 500 (rates may vary)
  • A late check-out fee will be charged
  • Rollaway bed fee: INR 4499.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Amenities

Most Popular

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Other

Hair salon

ATM/banking

Concierge services

Conference space

Barbecue grill(s)

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Arcade/game room

Garden

Nightclub

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Limo or town car service available

Full-service spa

Wedding services

Designated smoking areas

Billiards or pool table

WiFi (surcharge)

Number of restaurants - 5

24-hour business center

Number of outdoor pools - 1

Number of hot tubs - 1

Snack bar/deli

Bicycle rentals on site

Free self parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Train station pickup (surcharge)

Pool sun loungers

Terrace

Children's club (surcharge)

Banquet hall

Wheelchair accessible – no

Hotel reviews

8.2
Excellent74 Verified Reviews
warning-sign.svg
Cleanliness8.8/10
Service8.2/10
Comfort8.8/10
Condition8.6/10
location9.0/10
Neighborhood8.6/10
Amenities8.2/10
6/10
Fair
AKSHAT, 20 Apr 2025
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AC was not working in our room. Room Mini refrigerator was not working. Vegas show is very cheap, it’s local Artist & there is nothing to spend ₹2500/- I am not satisfied.

10/10
Exceptional
Justin, 03 Nov 2024
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If you like being treated like royalty, this is it. Every staff member here are well trained and equipped to help you have a great experience. They have all aspects covered from valley to check in, many food cuisine options, fun activities for children and adults and a seamless check out process with more than 1 persons helping you. We never waited in lines, staff were available and prompt at taking care of your needs. The property itself is stunning with many varieties of trees and lush green grass lawns for you to enjoy, they are meticulous about keeping the property aesthetically pleasing and people friendly. Rooms are very spacious and amenities were more than enough for families to enjoying a relaxing week away from the hustle and bustle of Mumbai

10/10
Exceptional
Harpreet, 21 Oct 2024
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Hospitable and Kind Staff

10/10
Exceptional
Vitthal, 16 Oct 2024
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The property is not very accessible for senior citizens, the bath tub in particular. Also many of the steps don't have a railing. The 24/7 In Room Dining is a major plus.

10/10
Exceptional
Arun, 15 Jun 2024
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Della is a little different from other Resorts seen. Lots of Adventure activities to do. Also some virtual ones like bowling. Small small things like Darts are also thrown in which is nostalgic. The complex itself is extremely well laid out and beautiful. Before going, I had checked the internet and found that there were negative comments about two major things. One was the quality of service and the second was the price of food. Based on my experience, I can say that the quality of service was excellent. There wasn’t one occasion when the response was not outstanding. On the price of food, yes it is a little bit expensive, but there are options available in the Sports arena which are relatively affordable. Some options on the Parsi Dhaba (1500 for two people) as well as the PNF (1800-2000) for two people are available. On a trip like this it is the overall experience that is extremely important. The experience was simply outstanding.

2/10
Poor
asha, 08 May 2024
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I never write bad reviews however I feel like I need to warn others- this place was so bad that we didn't stay our second night even though we didn't get a refund, and we had to get a driver to take us somewhere else and pay for another hotel. It was not clean, the service was terrible, and there were signs in one of the public bathrooms on the property with signs containing sexual innuendos and one about masturbation. I was so disturbed for my kids to see that and I just wanted to get out of there right away so we left. When we got home to the US, I noticed a charge on my credit card that I didn't understand. I messaged the resort and they refused to tell me what the charge was about, telling me over and over to call the manager. I told them that it would be an expensive call from the US and asked them to please just let me know what the charge was about. They ignored me. Finally I asked them for their manager's email address. They gave it to me and I wrote an email to the manager. No response at all! I called Expedia and they could not get any help either from the resort, so they gave me a small credit to use for future trips and I have had to call my bank to dispute the unknown resort charge. Such terrible service, really unbelievable. I have never encountered something so awful in any of my travels.

8/10
Excellent
Prashant, 30 Jan 2024
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Excellent Parsi food. Very spacious property.

4/10
Poor
Sagar, 20 Nov 2023
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Poor service with unmotivated employees, lackluster food and remote location with narrow roads leading to the property. This is a 3 star hotel when it comes to hospitality

10/10
Exceptional
Vijay, 29 Oct 2022
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It’s an amazing property and perfect for a short stay for a young family

10/10
Exceptional
RAMNIK, 07 Jan 2022
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Probably one of the best resort in India that we have been to. We met people from Mumbai, Delhi, Rajasthan and other places with similar views. Ideal place for youngsters for thrill and excitement at the Adventure Park with so many facilities.

6/10
Fair
Susan, 28 Dec 2021
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The room itself was satisfactory. On one of the days of our stay we had an issue with the bathroom having muddy water. It took a while for the problem to be fixed. The overall service at the resort was unsatisfactory. They had a few private events taking place during our stay which could be the reason for the poor service. Everything from checking in to getting our room ready for us and responding to requests we had was extremely slow and took multiple calls from our end. The restaurants are nice but can sometimes be overcrowded. We had to wait 45 minutes for a table at one of the restaurants on a Monday night. The adventure park was great. It’s located on the property and was only a 3-minute walk from our room. The marshals at the adventure park were amazing. Everything was well organized and they always put safety first. Overall, our stay at Della Resort was satisfactory but service could have been much better!

8/10
Excellent
Narendra, 17 Dec 2021
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Great place to unwind, bit on the pricier side though; more than what it deserves… I was planning to Uber back to Mumbai but the local cartels would not allow Ubers to come in…and the hotel was not keen to resolve. The return fare is dictated by these local transport providers, so don’t bank on Uber

10/10
Exceptional
Kishor, 30 Oct 2021
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Camps are nice

8/10
Excellent
Mythraeyi, 30 Aug 2021
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The property is huge with beautiful lawns, pools and seating areas. There are many activities and a spa. Cafe 24 serves good food and the cocktails at the lounge were delicious. the italian bistro food was not good. Room was spacious and comfortable. Staff was polite and attentive to guest needs.

6/10
Fair
Verified traveler, 14 Aug 2021
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Location was great but the place was not kept clean. Too much waiting time for check-in and check-out.

10/10
Exceptional
Verified traveler, 02 Aug 2021
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Awesome property

8/10
Excellent
Saji, 14 Dec 2020
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Great stay over the weekend

Overall it was a very nice experience. The hospitality, courtesy of the staff is commendable. The property is also well maintained. Personally for me the bed was too soft so sleeping on it was not that comfortable. No negative points for that as this is my personal liking.

10/10
Exceptional
Sanjeev, 15 Nov 2020
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A very enjoyable stay

A very comfortable stay. After staying a night in the Adventure Rooms we extended our stay and moved to the Luxury Rooms. A small price difference but a huge difference in the feel. The whole experience from the rooms to the house keeping to the service and the time taken for service were all a marked improvement.

8/10
Excellent
Sanjeev, 04 Nov 2020
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A nice holiday but the Adventure Rooms are sub par

We had booked an Adventure Resort room and that was a mistake I believe. Anyone who wants a luxurious holiday should book the luxury category room. The resort rooms are far from the reception and need to be accessed using the resort vehicles (which are very conveniently and readily available) the rooms in this category are dated and the maintenance is below standard as is the housekeeping service. It is highly recommended to pay the small difference and choose the higher category room ( which we booked for the next day as we extended our stay)

6/10
Fair
Rahul, 09 Jan 2020
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not worth the money

Very average

8/10
Excellent
Shekhar, 13 Mar 2019
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It’s good

Very nice

4/10
Poor
Verified traveler, 17 Sep 2018
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Everything seemed to take eternity

Right from checking to ordering food at the restaurants to getting valet to get your car to the reception seemed to take time. Without getting into details, the valet took more than 30 mins to get the car to the reception

6/10
Fair
Verified traveler, 03 May 2018
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Della is just too commercialised and busy. They have day trippers coming in and the noise and continuous activity is a head ache if you are looking to use it just as a resort. Also, they are constructing and dust and noise from the same is a constant.

10/10
Exceptional
Shivendravikram, 20 Sep 2016
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Fabulous Resort. Luxury redefined.

Come, see and experience the world class Architecture, interior design, hospitality, Adventure. Long story in short. "Della Resort". It's a world in itself.

6/10
Fair
Nishith, 03 Jul 2016
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Poor electrical design...

This stay was a total disappointment. We stayed there for two nights sleepless nights. There used to be frequent power outage and then after a gap of few minutes the power used to be restored, the TV switched ON and Air Conditioning did not switch ON. We used to switch off the TV again using the remote since there was no mains switch and get out of bed to restart the AC from the controller mounted on the wall.... This we kept on doing on both nights.. The management should be made to suffer this for one night to understand.

8/10
Excellent
Verified traveler, 25 May 2016
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Please have a doctor or medical assistant. I got injured with the cricket ball but help was only a spray from one of the marshals. Medical help is important!!

10/10
Exceptional
Gaurav, 04 Nov 2015
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Review of Della

Had a great time, great place.

8/10
Excellent
Rosh, 29 Sep 2015
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luxury chill out

close to mumbai multiple options to stay luxury , camp style best part is the adventure park next to resort so u can do things throughout the day and then chill in ur room must try the Spa its open 24 hrs its nice

8/10
Excellent
sunil, 20 Sep 2015
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must visit for couples

Its was a great must visit resort fo couples

8/10
Excellent
Stivan, 06 Sep 2015
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Our stay at Della!

Bathroom fixtures were very old. Bathtub looked not do clean

10/10
Exceptional
Verified traveler, 08 May 2015
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Good

Fantastic

10/10
Exceptional
Vipul, 12 Apr 2015
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I really recommend to anyone for stay one time

Stay was very good

6/10
Fair
Sujeet, 08 Apr 2015
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Visit once but expect the ordinary in housekeeping

Excellent location great view nice food ... Very ordinary housekeeping.

8/10
Excellent
R K Singh, 27 Oct 2014
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Very good place to go with family

We came back fully satisfied. This place offers lots of adventur activities and food & room is excellent. Best to go during winter season.

8/10
Excellent
suddy, 11 Oct 2014
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Good Rooms

Wonderful destination for weekend

6/10
Fair
HJ, 04 Sep 2014
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RIP Della

We booked Della once again in August 2014 following an awesome experience during our initial stay in February 2014. However, this time we upgraded from Camp Della to Luxury room. This was our "GRAVE MISTAKE". Jimmy Mistry gave us all the luxury he promised but compromised on his staff. One major issue was a lack of communication. The entry to the resort was grand but we got the first shock the moment we entered our room. Even though it was requested at the time of booking, the luxury room had two single beds instead of a double bed. The front desk said they would get it sorted soon. On the other hand, when we spoke to someone from the housekeeping staff after a few hours, we were told that it could have been done immediately if the front desk had asked them to. This is just one example of miscommunication. There was a group which had put up in the next room to ours was at the sit-out making noise at 3 am. We had to request the front desk twice and yet it took them over an hour to resolve this. Such negligence is quite inexcusable. Moreover, one expects at least the electricity to be up all the time, especially from a property like Della. There were 3 power cuts in 12 hours. Overall, we were crestfallen and regretting our decision to stay here again. Not worth the price we paid!

8/10
Excellent
sunil, 25 Aug 2014
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its a great Resort

It's great resort for family holiday and weekends

8/10
Excellent
Verified traveler, 22 Aug 2014
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good hotel

We had a hood experience. The hotel may be understaffed for checkin and checkout. Also the restaurant could not handle the breakfast croud where we had to wait to get the table. The camp room was very good.

6/10
Fair
lily, 16 Aug 2014
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Luxurious hotel still under construction

My family and I enjoyed beautiful surrounding and plush interiors of this resort. There was excellent customer service from all members of staff. I would not recommend this place for families as there were many corporate events taking place throughout our stay and our needs were sometimes neglected by management. For example there was no where to eat at the resort one night as the only restaurant was under repair and I had to order expensive room service. Our room was furnished to highest standard and all our housekeeping needs were very well attended. This hotel is good for someone with their own transport to go and enjoy breathtaking surroundings and delicious cuisine of Lonavala. The spa at the hotel offers excellent pampering treatment which I highly recommend.

8/10
Excellent
RAJIV, 08 Aug 2014
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ROAMNTIC PLACE

WONDERFUL

2/10
Poor
priyanka agrawal, 12 Jul 2014
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disappointment

As per the booking on 6th of july at Della it was very disappointing to note that the hotel staff was not proactive towards the services it defines under the itenary. There were huge problems with the room the jacuzzi related to power shut down, that RUINED our experience. even after several complaints there was a temporary solution offered & the problem still persisted. We made a complaint to the hotel management (reception) but they didnt take any innasive measures. We were very disappointed with the attitude & furthermore may think of putting a complaint with the government of Indian tourism dept. & avoid making bookings via hotel.com and also at Della. Kindly do the needful.

8/10
Excellent
sunil, 05 Jun 2014
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its fun

it was a fun

10/10
Exceptional
Namita Pillai, 01 Jun 2014
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Fantabulous weekend Get Away!!!

8/10
Excellent
Anon., 27 May 2014
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Overall very good, worth a visit

Overall, the hotel was very good - although a little expensive. We wanted a brief break to relax and unwind and stayed in a Camp room. The room was very well appointed with high quality fixture/fittings and had a fantastic, unobstructed view over the valley. Generally service was also very good in the restaurants and spa. My only gripe was that the service to our Camp room was incredibly slow. These rooms are quite far from the main hotel area (you need to get a complimentary car to take you up the hill) and while there is no issue getting to and from them, having items delivered took a long time - e.g. it took several phone calls and about two+ hours to have a DVD sent up to our room. However, overall, would recommend the resort for a weekend break from Mumbai/Pune.

8/10
Excellent
Verified traveler, 27 May 2014
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Nice resort

It was close to perfection. The staff was excellent and services were good too

6/10
Fair
Vijayant, 18 Apr 2014
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Really Good Activities but poor Hotel Experience

Great set of Activities & fantastic location. The staff manning Della Adventure Activities are really good at their job & friendly.Congratulations to this part of Della. The Hotel part is a let down specially the house keeping.They do not replenish room / Bathroom stock and you will need to keep chasing them. Room cleaning leaves a lot to be desired. Upkeep & maintenance of the originally super room furnishings is dismal. However the biggest let down in the room is the Air Quality..the Air Con throws out foul air in intervals. Restaurants on premise are decent but you might find some of the staff insisting that you pay in cash instead of signing off against the room..happened with us in Cafe 24, discovered later that we were over charged in cash!! Also, despite an email from Expedia stating that reservation is confirmed with the Hotel, upon reaching there Della could not find the reservation in their system. This took a while before they allocated the room (one for Expedia to look into!). All in all the great set of Adventure Activities at Della does make up for the below par stay to some extent.

10/10
Exceptional
Rajeev, 15 Apr 2014
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Exclusive hotel for adventure sports freaks

great fantastic enjoyable stay ' A must visit for all The thing which differentiates Della from others is its unique location, adventure sports ' fantastic rooms good restaurants / amiable staff etc.

10/10
Exceptional
Vivek, 14 Apr 2014
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Great location

10/10
Exceptional
Saumil_mumbai, 07 Apr 2014
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One of the best Resorts at Lonavala

Heard a lot about Della. Thought of giving it a try. The property is located quite inside. They provide 3 types of accommodations. I chose to stay at the Camp villa. These are very well made and located on the hill. The resorts provides their vehicles to take you at the top of the hill where the Camp villas are located.The only problem that we faced was that after getting down from the vehicle, in order to get to our camp villa, we had to get down 172 steps and climb back if we want to go anywhere. This was a bit tiring as during the relaxation trip we don't expect to strain ourselves. Rest all was fantastic.

10/10
Exceptional
JAS, 13 Feb 2014
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Excellent Property & Superb rooms

Quality of services and the comfort in the property was amazing. Location is very nice and the property is very well brought up.

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