Delek Tulum

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Located in Tulum (Zona Hotelera), Delek Tulum is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.3 mi (10.1 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso. Make yourself at home in one of the 21 air-conditioned rooms featuring MP3 docking stations. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Deposit is payable by bank and is due within 72 hours of booking the reservation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
• Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
• Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
• Pet deposit: USD 100 per stay
• Pet fee: USD 100 per pet, per stay
• Late check-out fee: USD 100 (subject to availability)
• Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish