Crystal Suites Chez Helena
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Hotel Description
With a stay at Crystal Suites Chez Helena, you'll be centrally located in Kraków, within a 5-minute drive of Royal Road and Main Market Square. This aparthotel is 1.3 mi (2.1 km) from Oskar Schindler Factory and 2.1 mi (3.4 km) from Wawel Castle. Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. 26-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- The property is professionally cleaned.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property is professionally cleaned
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately PLN 35 for adults and PLN 35 for children
- Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Polish
Important information
You need to know:
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- The property is professionally cleaned.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property is professionally cleaned
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately PLN 35 for adults and PLN 35 for children
- Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Polish
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Hotel Description
With a stay at Crystal Suites Chez Helena, you'll be centrally located in Kraków, within a 5-minute drive of Royal Road and Main Market Square. This aparthotel is 1.3 mi (2.1 km) from Oskar Schindler Factory and 2.1 mi (3.4 km) from Wawel Castle. Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. 26-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Social distancing measures are in place
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- The property is professionally cleaned.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property is professionally cleaned
Minimal age
Optional fees
- Fee for buffet breakfast: approximately PLN 35 for adults and PLN 35 for children
- Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Polish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Non-smoking
Other
Airport transportation (surcharge)
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Express check-out
Airport transportation - pickup (surcharge)
Handrails in stairways
Wheelchair accessible – no
Upper floors accessible by stairs only
